5/5
Very helpful. Worked hard to get the sales to come together. Very supportive to me as I am dyslexic
Trusted Agent profile
★★★★★
232 reviews across 2 offices and 2 platforms
Steve Gooch Estate Agents has two offices, in Newent and Mitcheldean. Together they have 232 reviews on two platforms, rated 4.7 out of 5 overall.
220
Reviews on Google
All 2 offices
12
Reviews on Facebook
All 2 offices
Steve Gooch Estate Agents's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very helpful. Worked hard to get the sales to come together. Very supportive to me as I am dyslexic
5/5
Glen and the team at Steve Gooch Mitcheldean have gone above and beyond in selling my late mother’s house. With living in Australia we have had to sell it without being around, Glen has looked after the house by regularly checking on it as it was empty. They have helped and guided us through the whole process. Would highly recommend them.
Thank you so much for your lovely review. It really means a lot to Glen and all of the team here at Steve Gooch Mitcheldean. It’s been a pleasure dealing with you and your family over the years, and we’re glad we could help guide you through the process. We really do appreciate your recommendation. Wishing you all the best!
5/5
When I originally enquired to view a house through this branch of Steve Gooch, the tone was set just right from the outset. Glen was incredibly helpful, communicative and friendly throughout the process of getting my purchase agreed. Subsequent dealings with Mandy and Daniel were also incredibly friendly and professional. Unbeknown to all of us, however, was that a conveyancing nightmare would follow. The sale had multiple opportunities to fall apart, for many different reasons. Fortunately, Alison was on hand to guide the sale through the difficult times. She often went above and beyond making calls and gathering information that, frankly, solicitors should have been doing. Alison's grasp of the situation, understanding the nuances of the conveyancing process and her communication skills allowed things to progress as smoothly as they possibly could. We are extremely grateful for her input, and I can only say "thank you" once again. If we ever sell, I want this team on my side - and I have no hesitation in fully recommending them.
Thank you so much for your lovely message, it really does mean a lot to all of us here at the Mitcheldean office. It was a very challenging sale at times, and Alison is especially grateful for your kind words. She learned a lot of new conveyancing processes along the way, and you were always such a pleasure to deal with, handling a stressful situation with real grace. More than anything, we’re so glad that you and your family can now finally be settled in your new home. Wishing you all the very best for the future, and if you ever need any further help, we’re always here.
5/5
Glen and all of the team at Steve Gooch are fab. They are all personable, friendly and professional and make what can be an extremely stressful process as seamless and pain free as possible.
Thank you so much for your lovely review. It really means a lot to Glen and all of the team here at Steve Gooch Mitcheldean. If you ever need our assistance again in the future, please don’t hesitate to get in touch.
5/5
Glen and his team were very committed to selling my mother in law's property. Lots of viewings! There were ups and downs but the staff kept in constant contact. communication was excellent.
Thank you so much for your lovely review. We were delighted to have the opportunity to sell her home and help make the move possible! We’re really pleased to hear you were happy with the level of communication throughout, and if you ever need anything else in the future, we’d be very happy to help. Wishing you all the best
5/5
I recently sold my parents' home through the Steve Gooch team in Mitcheldean. From the start when Dan visited to value the property, right through to successful completion, my dealings with all of the team there were very pleasant, particularly Alison who kept me in the loop at the final stages. They are extremely professional, knowledgeable and competent, and communicated with me at every step along the way. I couldn't fault the service and would have not hesitation in recommending them to anyone looking to sell their house.
Thank you so much for your lovely review. We’re so pleased to hear you were happy with the service from Dan, Alison and the rest of the Mitcheldean team throughout the sale of your parents’ home. You were always so helpful and informative, which really helped the process run smoothly, and it’s been an absolute pleasure dealing with you. We’re so glad you can now relax following completion, and we truly appreciate your recommendation.
5/5
Rating only, no written review.
Thank you for your five star review! Alison enjoyed catching up with you today and discussing the local area. She assures me she treated herself to a cup of tea and slice of cake just like she promised!
5/5
Best Estate Agent in Gloucestershire! Everyone at the Mitcheldean office was professional and friendly throughout the process and handle things flawlessly. Thoroughly recommend.
Thank you so much for your fantastic review and recommendation, it really means a lot to all of us here at the Mitcheldean office. Wishing you all the very best for the future. Merry Christmas!
5/5
We had a great experience from start to finish with Steve Gooch. Our agent Glen consistently went out of his way to make the purchase process go as smoothly as possible. He was readily available throughout and answered any questions we had (a lot of them as we were buying our first home). Collecting the keys was an exciting process and we received a moving in hamper which was a very nice touch. Unfortunately on moving day we were surprised by a water leak. Glen instantly got in contact with the vendor to come to an agreement which we managed to resolve. Aftercare was just as good as the rest of the purchase process. I would recommend to anyone, and will be selling through Steve Gooch in the future.
Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear that Glen was able to support you throughout your first home purchase and that you were happy with the service from start to finish. We’re also very grateful for your understanding regarding the leak on moving day and are glad we could help get everything resolved quickly. Wishing you lots of happiness in your new home, and we look forward to helping you again in the future when the time comes to sell. Merry Christmas in your new home!
5/5
We would like to thank Glen at the Mitcheldean office for his incredible support throughout the process of selling our late parents home. This has been our family home for all of our lives, and a home that hold so many special memories. Selling the property was an emotional decision, but Glen from the beginning was not only professional and knowledgable, but also compassionate and understanding of how much this home meant to us. Glen has guided us every step of the way to the point that the property is sold subject to contract, making sure we felt comfortable with each decision, and although the property has taken a little longer to be under offer, Glen did not rush or pressure us into making any rash decisions, was reassuring to our concerns and always available to answer any questions. We are grateful of his handling, respect, sensitivity and expertise. We would throroughly recommend to anyone looking for an agent that genuinely carers about their clients, and look forward to the on going support until completion. Thank you Jane & Paul Burris
Thank you so much, Jane and Paul, for such a kind and thoughtful review. All of us here at the Mitcheldean office really appreciate you trusting Glen and our team with the sale of your late parents’ home, especially knowing how many special memories it holds for you. We’re so pleased to hear that Glen’s professionalism and guidance have helped make a very emotional process feel a little easier, and we’ll continue to support you every step of the way through to completion! Wishing you both all the very best....and a Merry Christmas! The Mitcheldean Team
5/5
Very pleased with the service we received from the Mitcheldean office. It didn't matter who answered the phone, Dan, Glen, Mandy or Alison, they always knew exactly what was happening with our property, prompt with viewing feedback, knowledgeable about market conditions and always happy to answer any questions. It might have been a challenging property to sell, but the team never gave up and we finally got there, thank you!
Thank you so much for your lovely review. It really does mean a lot to all of us here in the Mitcheldean office. We’re so pleased to hear you felt supported by whoever you spoke to and we’re delighted we finally got there- just in time for Christmas! If we can ever help again in the future, we’re always here.
5/5
Glen and the team at the Mitcheldean office are a fabulous team. I would certainly recommend their services.
Thank you so much for your lovely review. It really means a lot to all of us here at the Mitcheldean office, and we truly appreciate your recommendation. Merry Christmas and a Happy New Year!
5/5
We were shown around a property by Glen, who was very helpful and informative, and able to answer our questions. He allowed us lots of time to have a good look around, and we didn’t feel hurried or pressured at any point. We have met …
Thank you so much for your lovely review. We’re really pleased to hear you found Glen so helpful and informative- he’ll be truly delighted to read your comments! … More
5/5
Well what can I say except a really big thank you all for finding us our forever home .
Thank you so much for your lovely words. We’re so happy to hear you’ve found your forever home, and it’s been an absolute pleasure working with you throughout. Wishing you all the very best as you settle in and make lots of happy memories in your new home.
5/5
I would like to say a big thank you to all the team at the Mitcheldean office especially a big thank you to Mandy and Dan for making my sale go through smoothly without any complications. …
Thank you so much for taking the time to leave us such a lovely review. We’re really pleased to hear you felt at ease throughout the process and that your sale went through smoothly. … More
5/5
Our experience of selling our property through Steve Gooch was great from start to finish. Dan was our main contact and from his initial visit to value the property through to the final handover of keys he was friendly, knowledgeable and …
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience from start to finish was such a positive one. The whole Mitcheldean team will be so pleased to know their support and advice made the process smooth … More
5/5
Very satisfied with Steve Gooch estate agents and Glen who has been easily contactable. Glen has always provided us with information, allowing us to have peace of mind throughout the process. We would definitely recommend to buy through …
Thank you so much for your lovely feedback! We’re so pleased to hear that Glen kept you well informed and gave you peace of mind throughout the process. It’s been a pleasure working with you, and we’d be delighted to help again when the time comes to sell. Wishing you every happiness in your new home!
5/5
Very professional and proactive. Evie is very helpful and always does what she says she will do, always returns calls and communicates really well. Highly recommend Steve Gooch and especially Evie. Thank you Evie
5/5
I recommend Steve gooch estate agents, nothing was too much trouble for them.
Thank you so much for your lovely feedback! It’s been an absolute pleasure dealing with you, and we’re so pleased to have found the perfect buyer for your family’s home. Wishing you all the very best for the future!
5/5
Excellent experience! Effective communication and understanding. Very friendly staff. Can highly recommend.
Thank you so much for your kind words! You’ve been such a lovely person to talk to throughout, and we really appreciated how calm and patient you stayed when the conveyancing process got tough. We hope you enjoy every moment in your beautiful bolthole in the country, you truly deserve it!
5/5
I can’t thank Daniel and the team at Steve gooch enough for helping me buy my first home! They were friendly, professional, and always quick to answer my questions. As a first-time buyer, I really appreciated how they explained everything clearly and made the process stress-free. Highly recommend!
Thank you so much for your lovely feedback! We’re thrilled to hear that Daniel and the team helped make your first home purchase such a smooth and positive experience. Buying your first home is such a special milestone, and we’re so pleased to have been part of it. Wishing you every happiness as you settle in!
5/5
The whole team were very helpful and patient with our many questions and/or requests for advice. They were extremely efficient in drawing everything together once a buyer had been found in order to bring the sale to fruition quickly and smoothly.
Thank you so much for your lovely feedback! The whole family were an absolute pleasure to deal with, and we only wish all our sales were that speedy! We’re so pleased everything came together smoothly and wish you all the very best for the future.
5/5
I can’t speak highly enough of the incredible team at Steve Gooch! From start to finish, the entire experience was smooth, professional, and genuinely enjoyable. A huge thank you to Nicki, Tim, Allison, Emma, Karen, Alixandra, and the rest of the amazing team, every single one of them went above and beyond to make the process effortless. Their communication was always clear and friendly, and I truly felt that they cared about finding the best outcome. Whether it was answering questions promptly, keeping me updated at every stage, or offering expert advice, they were always one step ahead. It’s rare to find a team that combines professionalism with such warmth and sincerity. If you’re looking for estate agents who are trustworthy, knowledgeable, and genuinely passionate about what they do, Steve Gooch is the one to call. Thank you again to everyone! You made what could have been a stressful process an absolute pleasure! 👏 Highly recommended!
5/5
Can’t fault the communication and professionalism of our dealings with Steve Gooch. It made the potentially stressfull sale of our house a breeze. Thank you every one in the Newent Office 🙏 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Newent has the most, with 161 reviews rated 4.6 out of 5, followed by Mitcheldean with 71.
The two Steve Gooch Estate Agents offices, by town: