Trusted Agent profile

Spencers Countrywide estate agents in Birstall, Blaby, Leicester and 1 more

4.7

★★★★★ Excellent

241 reviews across 4 offices and 2 platforms

Spencers Countrywide has four offices, in Birstall, Blaby, Leicester and Syston. Together they have 241 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.9 / 5

222

Reviews on Google

All 4 offices

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

Our offices

Spencers Countrywide's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 222 reviews on Google only. Show every review

5/5

Google

Very Happy with the Prompt service received. Special thanks to Tom for sorting everything for us fast and hassle free!

Kieran · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Many thanks Kieran for your excellent 5* review, best wishes, Lucy.

5/5

Google

The team worked tirelessly to get my sale over the line after coming up against numerous set backs. A great friendly team that i was extremely happy to work with.

Surfer · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

5/5

Google

I have said goodbye to three Estate Agents and have made three new great friends !! Excellent service, Mortgage Adviser is outstanding !!

Rebecca · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you Rebecca for the excellent 5* review. Best wishes, Lucy

5/5

Google

Professional and very friendly was very pleased for buying my home with SPencer especially for TOM special Thanks to you for sorting the property for us and ELLIE as well.Highly recommended agents.Keep it on From :Nazeer & Beebee Ramjaun

NAZEER · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Spencers branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy

5/5

Google

I contacted the Birstall branch to sell my house for me as I lived in Thurcaston and I had dealings with both branches Syston and Birstall...... from the start to finish I can honestly say I received a 5star service Ellie was fantastic and so professional she's was a total dream to deal with and I can not fault anything within the sale of my house and I would highly recommend anyone to use Spencer's estate agents if thinking of selling and I would defo use them again if ever the time comes....... so go on give them a call thanks again Ellie and Steve you were fantastic

Kerry · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you Kerry. Taking the time to leave such a kind recommendation is really appreciated. Best wishes, Mark

5/5

Google

Spencers have recently sold my house. They offered a very professuonal service. Ellie is great to deal with and keeps you well informed of the progress throughout. Thank you.

Bev · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you Bev for the great review. It is great to learn that you were kept well informed and supported throughout the process. Best wishes, Sarah

5/5

Google

Vinny was fantastic from start to finish! He helped me and my partner apply for a mortgage to move home as we needed to upsize. The thought of applying for a mortgage is always daunting due to the level of paperwork involved but Vinny always took the time to explain everything. There was regular updates and every time we had a question, Vinny always picked up the phone or replied to emails. You are an asset to Countrywide and we cannot thank you enough for helping! Regards, Gem & Rea

Cem · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Dear Cem, Thank you for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by Vinny. I will pass on your kind comments. Best wishes, Sarah

1/5

Google

first of all they have sided with their own staff regarding a meeting for a mortgage. I attended a meeting with my friend who was a first time buyer, The mortgage advisor took our details and asked what my friend was offered elsewhere and we told him. after this he could not get better figures than what my friend had already got and he stressed it is impossible to get those figures,He was so unprofessional saying he would put his 20 years experience to the test etc. He was very annoying and also told my friend to lower his voice and calm down when my friend was talking in the same tone all the way through and was so calm. he left the family upset. later on that day we went to CONNELS who gave similar figures that we got before which proves that this mortgage advisor has failed to please us at all. Customer is always right?

Pjd · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

I'm sorry to learn of you and your friend's experience. If you would like us to look into the matter further, please do not hesitate to contact us at review@countrywide.co.uk Kind regards, Mike

5/5

Google

The initial meeting for a valuation of the property was very positive as Tom’s approach was professional without being pushy. The whole experience of selling the house was trouble free and Tom and the staff at Spencers kept me updated throughout the whole process. I would not hesitate to recommend them.

Janice · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Really great to read another 5* review for our Spencers branch. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

I bought a property through Spencers and found them very friendly to deal with. They helped me manage the sale by liaising with and chasing solicitors! Ellie and Vinny were great, with Vinny finding a really good mortgage deal for me, which went through with no fuss. Vinny was particularly indispensable for helping manage the sale with the mortgage provider and solicitors, keeping things moving and giving at least weekly progress updates. He was always someone I could ring with questions.

Jo · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you Jo for your wonderful 5* review of our local Spencers team. It is great to read that you found our team so helpful and professional. I will of course make sure your kind words are forwarded to Ellie, Vinny and the team. Best wishes, Scott

5/5

Google

Could not thank the estate agents enough for there help and support , would highly recommend them go above and beyond.

Janine · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Janine for your 5* review and wonderful recommendation!

5/5

Google

Spencers have been very helpful during the the sale of my property and I would be pleased to recommend them to other clients

Kathy · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Many thanks Kathy for your 5* review and recommendation. Best wishes, Lucy.

5/5

Google

I have been extremely happy with my dealings with Spencer's in Blaby,very efficient,professional help at all times whilst being friendly.Excellent service and recommend.

Sandy · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Sandy for your glowing 5* review of our local Spencers team. It is always great to read such positive reviews and recommendations from our clients. Kind regards, Scott

5/5

Google

Rochelle was great help throughout the entire process and also flexible to meet us and go through everything around our work patterns whatever the time. Highly recommended

Pinda · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Pinda for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott

5/5

Google

Chris and I have had dealings with many Estate Agents over the years but none has approached the professional attitude and willingness to help as that exhibited by Alana Conway of Spencer’s. Great firm & great staff.

John · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

I would Like to Thank Alana and Vicky for their fanfastic service we recieved while buying our House. You are both a credit to the company.. .Only negative is the solicitors you reccomend i feel let you down . Thank you Girls ssss

Karen · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Excellent service during the period of selling my fathers house. Total professionalism all help and advice received from Vicky and staff during the sale was greatly appreciated. Many thanks again Jane Saunt

Emma · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Many thanks for your fantastic 5* review. It gives me great pleasure to read that once again our Spencers branch were professional and helpful. 'Thank you for the recommendation. Kind regards, Lucy

5/5

Google

Welcoming clean tidy office, Vicki the Branch manager was very professional & knowledgeable and helped me a lot with my enquiry. I would recommend Spencers Blaby the place to go for helpful friendly advice on the whole selling & buying process.

Sarah · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Sarah for your glowing 5* review of Vicki and her team at Spencer, Blaby. I will of course make sure your kind words are forwarded to the team. Kind regards, Scott

5/5

Google

This is our first time selling our home and couldn’t thank Vicky enough for all her help and advice. She has gone above and beyond. We haven’t a clue what we are doing but she has been amazing and very patient.

Lisa · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Lisa for your 5* review and kind comments. It's good to hear that Vicky provided you with excellent service. Kind regards, Mike.

5/5

Google

I cannot write a full review as my house hasn't sold as yet, but what i can tell you is that Vicki and her team have been very helpful and in my opinion very professional, always willing to answer any questions and keeping me well informed. I look forward to writing a full review in the not too distant future.

Bashindra · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Bashindra for your review and I look forwards to reading your full review once your house has sold. Kind regards, Scott

5/5

Google

Myself and my wife saw Rochelle Abel for buying our first house. She was very helpful and answered any questions we had anytime, we wouldn't hesitate to use her again in the future.

Chris · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy

5/5

Google

I think that Gillian Scofield was really good and very helpful we seemed to get more information about the sale of our house from her than we did from our own estate agents if we were to sell again in the future we would certainly use Spencers and would recommend you to anyone

Terry · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you Terry for your glowing 5* review of Gillian and the team at Spencers, Blaby. Kindest regards, Scott

5/5

Google

Went in to see Rochelle to move my mortgage back onto a fixed rate, she made every effort to find one to suit me and gave great advice along the way. Very flexible on meeting times too. Highly recommended!

Todd · 27 October 2019 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott

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Awards

The Trusted Agent 2026 results for Spencers Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Spencers Countrywide

Which Spencers Countrywide office has the most reviews?

Birstall has the most, with 145 reviews rated 4.6 out of 5, followed by Blaby with 115.

Where are the Spencers Countrywide offices?

The four Spencers Countrywide offices, by town:

  • Birstall: 109 Sibson Road, Birstall, LE4 4NB, LE4 4NB
  • Blaby: 23 Leicester Road, Blaby, Leicester, LE8 4GR, LE8 4GR
  • Leicester: 27-30 Halford Street, Leicester, LE1 1JB, LE1 1JB
  • Syston: 1239 Melton Road, Syston, LE7 2JT, LE7 2JT
Has Spencers Countrywide won any awards?

Yes. In The Trusted Agent 2026 awards, Charnwood won Trusted Agent.

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