Trusted Agent profile

Spencers Countrywide estate agents in Birstall, Blaby, Leicester and 1 more

4.7

★★★★★ Excellent

241 reviews across 4 offices and 2 platforms

Spencers Countrywide has four offices, in Birstall, Blaby, Leicester and Syston. Together they have 241 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.9 / 5

222

Reviews on Google

All 4 offices

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Spencers Countrywide's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Spencers Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 222 reviews on Google only. Show every review

5/5

Google

We met Millie at the Spencer’s Syston branch. I have never met anyone in this line of work So kind, Caring, Compassionate and helpful and professional. My mum is disabled and she ensured everything was in place and my mum Was completely comfortable in her presence. I will Most certainly be using this branch for when I next move house as she made doing more household Paperwork a pleasant experience. I highly recommend this branch and Millie for any mortgage query or even buying a house. Thankyou to all the team !! ************************PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 26 October 2021 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Ellie and Tom really looked after us throughout our sale. They were very professional and the communication was brilliant. In fact Ellie did a better job than our solicitor in keeping us updated every step of the way. I did consider some of the cheaper options at the start but have to say that when things didn't go quite to plan, I was glad to have an experienced and professional team like Spencers to sort things out. I would not hesitate in recommending them to anyone.

Andy · 26 October 2021 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent

Cara · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Popped by to enquire about putting a house on the market whilst in the area, did not even a get a call back after leaving details and arranging a time.NegativeResponsiveness

Rik · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

1/5

Google

9 weeks into our sale we’re no further forward no communication being told they’ll ring back or next day and nothing we should not be doing all the chasingNegativeQuality

Ronald · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The team at Spencers Blaby were efficient, professional and prompt. Lewis and Allan have provided me with superb service in remortgaging. Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value

K · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

This is my First interaction with Spencer’s as I am purchasing a property they are selling. Excellent customer service and communication. Friendly staff where noting is too much trouble (Gillian from sales is fantastic). Highly recommended.PositiveProfessionalism

Richard · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic, fast, efficient and friendly service. I was updated every step of the way and my case was handled with due diligence. We are very grateful for your help thank you so much I strongly recommend the mortgage service at country wide, they will get the job done.

Peter · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Gillan was brilliant from the start of us putting in the offer, nothing was to much trouble, even came out on day off so we could get builders in for estimate. Would highly recommend, a pleasure to deal with. 5 stars.PositiveProfessionalism

Paul · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Allan and his staff are very professional and the customer service is the best. They not only dealt with the sale of my property but took responsibility to look after the keys as I was based in London. I would reccommend Spencers to anyone that wants a stress free sale or purchase. Simply the best at what they do.PositiveResponsiveness, Quality, Professionalism, Value

Randi · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We bought our first home through Spencers in Blaby. Allan was so lovely, he kept us informed and was always there if we needed anything via email or phone. He gave us plenty of info with us being first time buyers. He was so helpful! Really appreciate the fantastic service we got from him. He’s a credit to Spencers. Thanks for the brilliant service!PositiveQuality, Professionalism

Azraa · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Spencers handled our house sale very professionally. Allan and his team all have a friendly approach and were always at hand to help when needed. A big thank you to the lovely Gill who always went the extra mile to help, getting back in touch when promised. A very professional member of staff who we knew we could rely on. We would highly recommend Spencers Blaby team!!! absolutely 5 star 🌟 A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 26 October 2021 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

Rating only, no written review.

Carol · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thanks for your kind rating. Kind regards, Donna.

5/5

Google

Excellent service from people who have gone above & beyond their duty & who we now consider to be friends 😊😊😊 …

Lynda · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Google

John was smart proffesional and very helpful. I would certainl recomend spencers to sell my property

Marie · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott

5/5

Google

Thank you for selling my property quickly and efficiently. Both Tom and Ellie were helpful, professional and I could not have had a better service or support...thank you

Donna · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

I can’t thank Ellie and Tom enough; kind, considerate service from start to finish, always a reassuring word when I started panicking, always going the extra mile - especially when disaster loomed and Ellie found me an emergency plumber! This team are exemplary. Worth their weight in gold.

Lynn · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott

4/5

Google

We were very happy with the help and advise we received through Spencers Syston recently in the sale of our property. Many thanks to Tom and Ellie for going the extra mile with our purchase too.

Glenn · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for taking the time to leave us your wonderful comments. Best wishes, Donna.

5/5

Google

Tom and Ellie were both brilliant whilst selling a house for my family. They listened and helped in any way they could. I don’t rate the their conveyancing company though, would definitely use Spencer’s again to sell a property but use a different solicitor.PositiveProfessionalism

Debs · 26 October 2020 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations

4/5

Google

Vicki was really helpful

Lindsey · 26 October 2020 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

thank you for your kind comments!

5/5

Google

The staff were very helpful,friendly and approachable Our property sold within less than two weeks and contracts exchanged within 7 weeks which we are very happy with. They supported us all the way and kept us informed at every step.

Jane · 26 October 2020 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Great service and really do care for their customers, with you every step of the way through buying your new home which was brilliant as we’re first time buyers. A special mention to Demet Vicki and Gill who were particularly helpful no matter what questions were asked. Highly recommend this branch to anyone around this area they really are top standard.

Joe · 26 October 2020 · Spencers Countrywide Blaby

Agent replied · 25 October 2024

Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott

5/5

Google

Very friendly professional help from Ellie, highly recommend

Stu · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you for your 5* review and wonderful recommendation! Best wishes, Scott

5/5

Google

I had so many problems with the chain and my solicitors but Ellie and Tom really fought my corner going above and beyond to get my move sorted.

Emma · 27 October 2019 · Spencers Countrywide Birstall

Agent replied · 25 October 2024

Thank you Emma for taking the time to leave a 5* rating and kind words. I will make sure Ellie & Tom are informed of your review. Best wishes, Mark

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Spencers Countrywide

Which Spencers Countrywide office has the most reviews?

Birstall has the most, with 145 reviews rated 4.6 out of 5, followed by Blaby with 115.

Where are the Spencers Countrywide offices?

The four Spencers Countrywide offices, by town:

  • Birstall: 109 Sibson Road, Birstall, LE4 4NB, LE4 4NB
  • Blaby: 23 Leicester Road, Blaby, Leicester, LE8 4GR, LE8 4GR
  • Leicester: 27-30 Halford Street, Leicester, LE1 1JB, LE1 1JB
  • Syston: 1239 Melton Road, Syston, LE7 2JT, LE7 2JT
Has Spencers Countrywide won any awards?

Yes. In The Trusted Agent 2026 awards, Charnwood won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent