★★★★★ 5/5
GoogleWe met Millie at the Spencer’s Syston branch. I have never met anyone in this line of work
So kind,
Caring,
Compassionate and helpful and professional. My mum is disabled and she ensured everything was in place and my mum
Was completely comfortable in her presence.
I will
Most certainly be using this branch for when I next move house as she made doing more household
Paperwork a pleasant experience.
I highly recommend this branch and Millie for any mortgage query or even buying a house.
Thankyou to all the team !!
************************PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 26 October 2021 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie and Tom really looked after us throughout our sale. They were very professional and the communication was brilliant. In fact Ellie did a better job than our solicitor in keeping us updated every step of the way. I did consider some of the cheaper options at the start but have to say that when things didn't go quite to plan, I was glad to have an experienced and professional team like Spencers to sort things out. I would not hesitate in recommending them to anyone.
Andy · 26 October 2021 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent
Cara · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GooglePopped by to enquire about putting a house on the market whilst in the area, did not even a get a call back after leaving details and arranging a time.NegativeResponsiveness
Rik · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Google9 weeks into our sale we’re no further forward no communication being told they’ll ring back or next day and nothing we should not be doing all the chasingNegativeQuality
Ronald · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Spencers Blaby were efficient, professional and prompt. Lewis and Allan have provided me with superb service in remortgaging. Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value
K · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is my First interaction with Spencer’s as I am purchasing a property they are selling.
Excellent customer service and communication.
Friendly staff where noting is too much trouble (Gillian from sales is fantastic).
Highly recommended.PositiveProfessionalism
Richard · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic, fast, efficient and friendly service. I was updated every step of the way and my case was handled with due diligence. We are very grateful for your help thank you so much I strongly recommend the mortgage service at country wide, they will get the job done.
Peter · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGillan was brilliant from the start of us putting in the offer, nothing was to much trouble, even came out on day off so we could get builders in for estimate. Would highly recommend, a pleasure to deal with. 5 stars.PositiveProfessionalism
Paul · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAllan and his staff are very professional and the customer service is the best. They not only dealt with the sale of my property but took responsibility to look after the keys as I was based in London. I would reccommend Spencers to anyone that wants a stress free sale or purchase. Simply the best at what they do.PositiveResponsiveness, Quality, Professionalism, Value
Randi · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our first home through Spencers in Blaby. Allan was so lovely, he kept us informed and was always there if we needed anything via email or phone. He gave us plenty of info with us being first time buyers. He was so helpful! Really appreciate the fantastic service we got from him. He’s a credit to Spencers. Thanks for the brilliant service!PositiveQuality, Professionalism
Azraa · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSpencers handled our house sale very professionally. Allan and his team all have a friendly approach and were always at hand to help when needed.
A big thank you to the lovely Gill who always went the extra mile to help, getting back in touch when promised. A very professional member of staff who we knew we could rely on.
We would highly recommend Spencers Blaby team!!! absolutely 5 star 🌟 A pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Wendy · 26 October 2021 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleRating only, no written review.
Carol · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thanks for your kind rating. Kind regards, Donna.
★★★★★ 5/5
GoogleExcellent service from people who have gone above & beyond their duty & who we now consider to be friends 😊😊😊 …
Lynda · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleJohn was smart proffesional and very helpful. I would certainl recomend spencers to sell my property
Marie · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleThank you for selling my property quickly and efficiently. Both Tom and Ellie were helpful, professional and I could not have had a better service or support...thank you
Donna · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleI can’t thank Ellie and Tom enough; kind, considerate service from start to finish, always a reassuring word when I started panicking, always going the extra mile - especially when disaster loomed and Ellie found me an emergency plumber! This team are exemplary. Worth their weight in gold.
Lynn · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
★★★★★ 4/5
GoogleWe were very happy with the help and advise we received through Spencers Syston recently in the sale of our property. Many thanks to Tom and Ellie for going the extra mile with our purchase too.
Glenn · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for taking the time to leave us your wonderful comments. Best wishes, Donna.
★★★★★ 5/5
GoogleTom and Ellie were both brilliant whilst selling a house for my family. They listened and helped in any way they could.
I don’t rate the their conveyancing company though, would definitely use Spencer’s again to sell a property but use a different solicitor.PositiveProfessionalism
Debs · 26 October 2020 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for taking the time to leave your 5* review and brilliant comments. I will of course make sure your kind works are passed on to the local team. Stay safe! -Scott @ Customer Relations
★★★★★ 4/5
GoogleVicki was really helpful
Lindsey · 26 October 2020 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
thank you for your kind comments!
★★★★★ 5/5
GoogleThe staff were very helpful,friendly and approachable Our property sold within less than two weeks and contracts exchanged within 7 weeks which we are very happy with. They supported us all the way and kept us informed at every step.
Jane · 26 October 2020 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat service and really do care for their customers, with you every step of the way through buying your new home which was brilliant as we’re first time buyers. A special mention to Demet Vicki and Gill who were particularly helpful no matter what questions were asked. Highly recommend this branch to anyone around this area they really are top standard.
Joe · 26 October 2020 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott
★★★★★ 5/5
GoogleVery friendly professional help from Ellie, highly recommend
Stu · 27 October 2019 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you for your 5* review and wonderful recommendation! Best wishes, Scott
★★★★★ 5/5
GoogleI had so many problems with the chain and my solicitors but Ellie and Tom really fought my corner going above and beyond to get my move sorted.
Emma · 27 October 2019 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you Emma for taking the time to leave a 5* rating and kind words. I will make sure Ellie & Tom are informed of your review. Best wishes, Mark
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