Trusted Agent profile
★★★★★
241 reviews across 4 offices and 2 platforms
Spencers Countrywide has four offices, in Birstall, Blaby, Leicester and Syston. Together they have 241 reviews on two platforms, rated 4.7 out of 5 overall.
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Spencers Countrywide's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Spencers Countrywide, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 222 reviews on Google only. Show every review
5/5
GoogleFantastic customer service from Mia when I called to arrange a property viewing. She was friendly, professional, and very helpful throughout the call. Mia made the booking process quick and straightforward, answering my questions clearly and ensuring everything was arranged efficiently. A great first impression and excellent customer service.
5/5
GoogleSpencer's have been fantastic with organising viewings and getting back to us promptly. They are always readily available via phone/email which makes the process so much smoother! Thank you to Owen and Mia for your help 🙌 …
Thank you so much for your kind words! We take great pride in making the house hunting process as smooth and efficient as possible. It was a pleasure working with you and we're glad we could help find your perfect home. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleExcellent friendly service
Thank you for your kind words! Our team takes pride in providing excellent and friendly service to all our customers. We are glad to know that we have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleSpencers are undoubtedly the best estate agent ever. I had a park home in Lutterworth to sell and 3 other agents (ewemove, yourmove and howkins and Harrison ) miserably failed. I called spencers and within no time I had viewings and eventually the property sold. Stephanie was a star. The service was amazing and please consider these guys if you are selling. Thanks Stephanie and lorna for being first class.
Thank you so much for your glowing review! It brings us great joy to know that our hard work and dedication has resulted in a successful sale for you. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleMia and her team at the Syston Branch Amazing. Mia helped Us through the whole process from start to finish there was always someone there if we needed them I would definitely recommend using them again as they are hard-working extremely helpful and they also gave up their time to help us if we needed them so I would like to say a massive thank you to Mia and her team and that’s why I have given you five stars all around as you all deserve it thank you so much. Michelle Mcglade😊
Thank you for choosing our Syston Branch, Michelle! We are so grateful for your kind words and are thrilled to hear that Mia and our team provided you with an amazing experience. We pride ourselves on hard work, helpfulness, and always being available for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMIa has done a great job handling the sale of our property. She has given useful feedback in what will assist the sale. MIa helped us navigate a challenging market and has got the sale over the line. Throughout it all she has been positive and good to deal with. Thank you.
Thank you for your kind words! We are thrilled to hear that Mia was such a valuable asset in the sale of your property. Her positive attitude and dedication to navigating a challenging market are what we strive for in our team. Thank you for trusting us with your sale.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleThank you Mia for your help and professionalism in getting my property to market .First class!
Thank you for the kind words, we are thrilled to hear that you had a positive experience with our services. We pride ourselves on providing top-notch professionalism and we are glad we could help get your property to market with a first-class approach! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
5/5
GoogleHonestly, the absolute best team!!! We are completely overwhelmed by the outstanding service, patience and reassurance during the selling of our property. As you can appreciate, things are never plain sailing. Mia, Owen and Sophie were just amazing throughout our process. Any tasks, transparency and communication was efficient. They were always on the other end of a telephone call or in store to listen to you. I could not recommend a better team!!! Thank you again, Neal
Thank you so much for your kind words! It means the world to us to hear that you had such a positive experience with our team. We are committed to providing exceptional service and we're thrilled to have helped make the selling process a smooth one for you. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleI just wanted to say what a great estate agent Laura is. We had a viewing at a property with my daughter and her fiancé and Laura knew her job. She was so helpful and gave such good information and advice. She is a asset to Spencer’s
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleWe honestly didn't think we'd be able to afford a home at all, but Demet made it happen! She gave us the insight, knowledge, and affordability options we needed, and we have now found our dream home for now. We couldn't be happier! Demet was incredibly realistic with us while remaining exceptionally kind and supportive throughout the whole process. She was incredibly proactive, always on top of everything, and patiently helped us with any questions we had. Her communication is also unmatched, she picked up the phone every time we called, or called back ASAP if she was in a meeting. Demet is simply amazing, and we cannot recommend her enough!
Thank you so much for sharing your experience with Demet! We are thrilled to hear that she was able to help you find your dream home. Her dedication and exceptional service are what sets her apart. We truly appreciate your kind words and recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleBrilliant service throughout. Demi has been fantastic, guiding me step by step through the mortgage change process. She is highly organised, knowledgeable, and clearly understands every part of the procedure. Her professionalism and competence made everything smooth and stress-free.
Thank you for your kind words! Our team takes pride in providing excellent service and we're glad to hear Demi was able to guide you through your mortgage change smoothly. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHad Jim come and value my property, not only was he a really nice person but actually made an effort to do research and explain things to me. Was not just a valuation and done was an absolute pleasure and actually had a laugh with this person. Mixes professionalism and personal touch brilliantly and I look forward to working alongside the rest of the company. As I said this person already sold their services as everything was made to seem effortless and actually enjoyable. Everything was explained perfectly and honestly was an absolute pleasure
Thank you for your kind words! We are glad to hear that Jim did an outstanding job providing you with a comprehensive valuation of your property. Our team is committed to providing exceptional service with a personal touch, and we are thrilled to have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleA big thank-you to Mia,Sophie and Owen .It was a pleasure to have such a professional and understanding team sell my home .
Thank you for your kind words! We are thrilled to have made your home selling experience a positive one, and we are grateful for the opportunity to work with you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing service, Mia was very helpful, definitely recommend:)
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with our service and that Mia provided such helpful assistance. It means a lot to us that you would recommend us to others. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI had a wonderful experience with Spencer’s Estate Agents, and I can’t thank Mia enough for her exceptional service. From the moment I reached out, Mia was attentive, knowledgeable, and truly went above and beyond to help me find the right property. She was always quick to respond, clear with her advice, and made sure I understood every part of the process. Thanks to Mia, the experience was smooth and stress-free. I highly recommend Spencer’s Estate Agents, especially if you’re lucky enough to work with Mia, she’s a real asset to their team!
Thank you so much for your kind words about your experience with Mia at Spencer's Estate Agents! It's our goal to provide top-notch service and we're so glad that she went above and beyond to help you find the perfect property. We truly appreciate your recommendation and are lucky to have Mia as part of our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Thank you for your 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGreat dealing with James Thanks for your help so far
Thank you for your feedback! We are happy to hear that James provided excellent assistance. We will make sure to pass this on to him and our team. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGood updates, proactive in coming forward with advice and guidance. Its also helpful that multiple people in the office can help in case your main contact is not available.
Thank you for your kind words! We strive to provide timely updates and proactive support to our clients. Having a team that can assist ensures you always receive top-notch service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMy experience with Spencers during the sale of my house has been nothing but exemplary! I couldn't have worked my through all the difficulties that came about once I'd started the process. The team has been by side helping with even the smallest of difficulties nothing was too much to ask of them. Lorna, Stephanie, James. Are quite frankly my heroes! Yeehaa, thank you so very very much you wonderful people!
Thank you so much for sharing your positive experience with us! We are delighted to have helped you through the challenges of selling your house. Our team takes great pride in providing top-notch service and we are grateful for your kind words. Lorna, Stephanie, James, and the rest of the team will be thrilled to hear your praise. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleSpencers handled my property sale with professionalism. The team at the Syston branch were informative and helpful every step of the way!
Thank you for your glowing review! We are so happy to hear that our team at the Syston branch provided you with professional and informative service during your property sale. It was a pleasure assisting you every step of the way. We truly value your business and appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery helpful. A credit to Spencers. Made the sale smooth.
"Thank you for your kind words! We are thrilled to hear that our team member was able to make your shopping experience with us smooth and enjoyable. We truly strive to provide helpful and top-notch service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMe and Craig would like to thank spencers for selling our house for us especially Mia she was very professional and very helpful from day 1 when she came to price our property until the day we moved out from it .she helped us so much through the process nothing was to much trouble .she became part of our family and we do miss our time together .she kept us informed every step of the way would highly recommend spencers to sell your property
Thank you for the kind words! We are so happy to have been a part of your home-selling journey, and we will make sure to pass on your praises to Mia. She truly goes above and beyond for all of our clients, and we are glad to hear that she became like family to you. Congrats on the successful sale of your property, and we wish you all the best in your new home. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThe Syston team were amazing they worked so hard to sell our house. Always kept us updated with what was happening. Definitely earned their fee! Thank you Sophie Mia Owen.
Thank you so much for taking the time to leave this review! We are thrilled to hear that you had a great experience with our team and that we were able to exceed your expectations. We truly appreciate your support and trust in us to sell your house. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birstall has the most, with 145 reviews rated 4.6 out of 5, followed by Blaby with 115.
Yes. In The Trusted Agent 2026 awards: Spencers Countrywide, Charnwood won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
