★★★★★ 4/5
GoogleAfter not a very good start with Spencer's Blaby, due to staffing issues, I can honestly say that since Vicki and her team have taken over they have really improved. I now get regular updates on how my house is doing on the market and I feel like I am a valued customer.
Carolyn
Carolyn · 27 October 2019 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you Carolyn for your kind review and I would like to reassure you that Customer experience is very important to us and as such I would greatly appreciate it if you could contact us at review@countrywide.co.uk to discuss any further initial concerns you may have had.
Kind regards, Scott
★★★★★ 5/5
GoogleVicki and Alana at the blaby branch were invaluable to me during a very difficult time with my recent sale and purchase.
They had the task of dealing with unhelpful parties involved in all aspects of the chain, some areas more than others.
The team dealt with every problem professionally and kept me informed every step of the way.
I can't stress how much I relied on their help and information. I will be recommending Spencer's without question.
Elaine
Elaine · 27 October 2019 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 5/5
GoogleHaving had dealings with several estate agents over the years, I was extremely pleased with the service provided by "Spencers".
They were one of the most helpful companies I have come across.
In particular I would like to specifically thank Alana and Ruth of the Blaby office as they went over and above general service levels in helping my aged father who found everything a little overtaxing. They remained calm, caring and still efficient. Going out of their way to make the process as easy as possible for an old man.
I can not speak for all branches, but would expect to find a similar service. Therefore would not hesitate to recommend this company.
Lynn · 27 October 2019 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Thank you Lynn for your wonderful 5* review! It is great to read that you felt our Spencers team in Blaby went above and beyond and that you would highly recommend our team to others. Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service, sold our house within 6 weeks, having been with another estate agent previously for 7 months.
Excellent communications throughout.
Alana was exceptional in her quality of service, keeping in touch with our buyer, far better than the solicitors on both sides.
Would not hesitate to use them again
Gaynor&Jeff · 27 October 2019 · Spencers Countrywide Blaby
Agent replied · 25 October 2024
Many thanks for the recommendation and amazing 5* review of your experience with our Spencers team. Its fantastic to hear you sold your house in just six weeks!
Best wishes, Lucy
★★★★★ 5/5
GoogleTom and his team were amazing when we bought and sold our property! Very professional! Highly recommended!
John · 27 October 2018 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
Thank you John, for providing this excellent 5* review for Tom and the team at Spencers in Syston! It is amazing that you used both buying and selling aspects of our team and the whole experience was professional for you. Kind regards, Maryjane.
★★★★★ 5/5
GoogleAfter a bad experience trying to sell our property with an online agent we were really pleased to have had Spencer in Syston recommended to us. As we now live several hours away, the team really looked after us from the excellent marketing, viewings, negotiating advice as well as helping with local solicitors. Huge thank you to Tom and Ellie who did a great job helping us through what was a tough time. Would definitely recommend them to prospective sellers.
Ian · 27 October 2018 · Spencers Countrywide Birstall
Agent replied · 25 October 2024
It is wonderful to read, Ian, that you have had such a great 5* experience with our Spencers team in Syston and that you found the team so helpful and flexible in their approach to help your sale complete. Thank you for your brilliant recommendation.
Kind regards, Scott
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