Trusted Agent profile
★★★★★
726 reviews across 2 offices and 3 platforms
Sargeants has two offices, all in London. Together they have 726 reviews on three platforms, rated 4.8 out of 5 overall.
451
Reviews on Google
All 2 offices
9
Reviews on Facebook
All 2 offices
266
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Sargeants's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sargeants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleThe flat was filthy, mouldy, broken furniture. When I complained, they accused me of exaggerating. The bathroom ceiling caved in due to a leak they ignored for over a month. Getting my deposit back was awful, they tried to charge me for pre existing damages.
Dear Ann, Can you please contact us on 020 8799 3800 as we do not have any details for you on file so we presume you've posted this review in error. Best regards Sargeants London
5/5
TrustpilotGreat experience of finding a rental…
Great experience of finding a rental property. Excellent communication. Relaxed, respectful, flexible, and professional. We love our new home and will definitely use Sargeants again in the future.
5/5
GoogleGreat service provided by Anaïs. Always on the pulse and does a great job understanding client briefs. Joy is also really helpful and professional. Highly recommend.
5/5
GoogleA great rental team of professional, friendly and down to earth people who know how to market a property, being realistic with pricing and flexible to meet landlord and tenants needs.
5/5
GoogleWe had an offer accepted on a Property listed through Mandy Kahlon at Sargeants Hanwell. Having been through a significant number of challenges with other estate agents in the area, dealing with Mandy was a breath of fresh air. She was exceptional from start to finish, helping us with finding a property, submitting an offer and all the relevant paperwork/ conveyancing enquiries. Mandy’s approach was proactive, supportive, and comprehensive. She also demonstrated a huge amount of integrity (something in the industry that isnt always felt), helping move the process forward. Thanks to Mandy I would strongly recommend Sargeants for both selling and buying of properties in the local area.
5/5
TrustpilotExcellent service throughout!
We recently sold our property through Sargeants. The property was donated to us and being a more complicated property, with a first floor flat and a ground floor commercial space which was in significant need of renovation, we thought it would be a difficult property to sell. However, Sargeants were excited to market our property and managed to find a buyer within the first week or two. Hulya Baillie was our sales consultant and was incredibly professional and friendly, very helpful and went beyond her duties to help us with a few maintenance issues in the property and helping to guide us through the sale process . She was an absolute pleasure to work with, as was the rest of the team at Sargeants. I would highly recommend Sargeants to anyone in the area looking to sell their property.
5/5
TrustpilotAnais was professional and just so helpful
Anais was professional and incredibly helpful throughout the whole purchase process. Thank you for helping us find our dream house - really happy.
5/5
TrustpilotExcellent Estate Agent @ Ealing W13
From the very beginning once we had chosen Sargeants @ Ealing Office, 141-143 Northfields Avenue W13 as our Estate Agent the entire service from start to finish was excellent. Our primary contact throughout was their Senior Sales Consultant- Hulya Baillie. Hulya looked after the entire process exceptionally well from keeping us well informed, helping potential buyers with viewings, honest viewing feedback, dealing with our solicitor etc. The house is now sold through Sargeants - many thanks to the entire team especially Hulya! Will
5/5
TrustpilotHulya has been remarkable managing a…
Hulya has been remarkable managing a somehow challenging sale. Her communication, efficiency and genuine care were always consistent even at challenging times. She is incredibly reliable and professional. I highly recommend Hulya for anyone seeking a dedicated and experienced estate agent.
5/5
TrustpilotProperty purchase
We have just brought a property through Mandy at Sargeants and she has been a pleasure to deal with right from the first viewing. Thank you for making the whole buying process smooth.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your review. Team Sargeants.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleI would recomend Sargents and the professional agent Raul he is best
5/5
GoogleI really recommend Sargents 5 stars services always Ị would like to recommend Raul agent best service given
5/5
GoogleI had a amazing experience with the service given by Raul I really appreciate it I recommend Sargents for everyone
5/5
GoogleRaul is the best and professional agent I ever met Thank you so much for everything
5/5
GoogleSargents is the best agency in London, I would recommend Raul, the best service ever given
5/5
GoogleSergeants have been very good to me in my search for a new property. Very quick in response, very professional and helpful in all ways. Would highly recommend
5/5
GoogleVery professional, with great service!👏🏼👏🏼 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (141- 143 Northfield Avenue) has the most, with 678 reviews rated 4.8 out of 5, followed by London (76 Greenford Avenue) with 313.
The two Sargeants offices, by town:
Yes. In The Trusted Agent 2026 awards: Sargeants, London won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
