Trusted Agent profile

Sargeants estate agents in London

4.8

★★★★★ Excellent

726 reviews across 2 offices and 3 platforms

Sargeants has two offices, all in London. Together they have 726 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

451

Reviews on Google

All 2 offices

Facebook logo

3.2 / 5

9

Reviews on Facebook

All 2 offices

Trustpilot logo

266

Reviews on Trustpilot

Business-wide

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Our offices

Sargeants's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sargeants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sargeants office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Sargeants were amazing

We could not recommend Sargeants enough, they went well beyond our expectations and dealt with all aspects of our letting swiftly and efficiently and providing advice and guidance along the way. Gary Lowden and the team were amazing, the best agents we have used in years.

Mrs · 29 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Kim Thank you so much for your recommendation! We're thrilled to hear that Gary Lowden and the team at Sargeants exceeded your expectations. Providing swift and efficient service, along with valuable advice and guidance, is what we aim for, and it's wonderful to know we've succeeded in making your experience the best in years. If you ever have further inquiries or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Sargeants and look forward to continuing working with you.Dean Sargeant

5/5

Trustpilot

Honesty & Transparency

When we decided to let our property we were naturally inclined to go to Gary and team at Sargeants. They have always been efficient and kind when we were looking to buy a house.The most important value was honesty and transparency - we always felt they were acting for our best interest and not primarily for earning their quota. This made us feel confident that our house was in the right hands.

Mr · 26 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Mr Masato,Thank you for choosing Sargeants to let your property, and for your kind words! We greatly appreciate your trust in our team, and we're delighted to hear that our efficiency, kindness, and commitment to honesty and transparency have made you feel confident in having your house with us. If there's anything more we can assist you with or if you have further questions, please feel free to reach out. Your satisfaction is our top priority.Dean Sargeant

5/5

Trustpilot

Top letting agent.

Having employed several local agents over the years we now use Sargeants for their efficiency and professionalism. Amanda in the Northfields office is always on hand when we need help and advice. All our dealings are dealt with in a friendly manner. Sargeants have always found wonderful tenants for us.

Anthony · 25 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Anthony,Thank you for your kind words and for choosing Sargeants! We're thrilled to hear that our efficiency and professionalism have made a positive impact on your experience. It's great to know that Amanda in the Northfields office has been a helpful and friendly resource for you, providing assistance and advice when needed. We appreciate your trust in us to find wonderful tenants for your property. If there's anything more we can do or if you have further inquiries, please feel free to reach out. We look forward to continuing to serve you.Dean Sargeant

5/5

Trustpilot

Very pleased and satisfied with the…

Very pleased and satisfied with the service!! Highly recommend Sargeants, specifically with Joy, she made sure me and my partner felt assured and satisified, very well communication, would definetly refer family and friends to her! Thank you.

Mariah · 24 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Mariah,Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

Great customer service

Great customer service. Especially Joy who gave great advice and was really helpful! Really recommend.

Daniel · 24 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Daniel,Thank you for your 5 Star review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

Overall a really great service

Overall a really great service. Very friendly, efficient and professional team. Thank you Anais for making the onboarding process smooth and straightforward for us. Would definitely recommend Sargeants

Carine · 23 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Carine,Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience with our friendly, efficient, and professional team. Anais is delighted to have made the onboarding process smooth and straight forward for you. Your recommendation means a lot to us. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We look forward to continuing to provide excellent service.Dean Sargeant

4/5

Trustpilot

Very good

Our business' have been using Sargeants for years and have found them company to be professional, welcoming and helpful. Would recommend them.

Turgis · 22 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

Extremely good service

We have known Gary Lowden for over 20 years as a letting agent and he has been reliable and given consistent advice. The Lettings team at Sargeants are all very easy to deal with and get on with things in a timely manner. I cannot recommend them highly enough.

SheilaC · 22 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Sheila, Thank you for your wonderful endorsement! We appreciate your long standing trust in Gary Lowden and the Sargeants Lettings team. It's fantastic to hear that over the 20 years, Gary has consistently provided reliable advice, and the team has been efficient and easy to deal with. Your high recommendation is truly valued. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We look forward to continuing to serve you.Dean Sargeant.

5/5

Trustpilot

We have used Sargeants for some years…

We have used Sargeants for some years now and have always been pleased with their efficiency in finding suitable tenants. We would highly recommend them to friends and family. We have known Gary Lowden for at least twenty years and have already trusted his advice.Sylvia Wing

Sylvia · 21 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Sylvia,Thank you for your long-standing trust and loyalty to Sargeants. We're delighted to hear that our efficiency in finding suitable tenants has consistently met your expectations over the years. Your recommendation to friends and family means a lot to us.Dean Sargeant

4/5

Google

From the top down they provide great service, always friendly and ready to help at the drop of a hat. I can't recommend them highly enough.

Simon · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Simon, Thank you for your review. Team Sargeants.

5/5

Google

It was great working with Raul; he was extremely accommodating and efficient, and made renting our new home a really easy and pleasant experience. Would definitely do business here again.

Laura · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Dear Laura, Thank you for your kind words! We're delighted to hear that working with Raul made your renting experience easy and pleasant. We appreciate your feedback and look forward to the possibility of assisting you again in the future. Team Sargeants.

5/5

Google

We bought our lovely new home through Sargeants. They were proactive, kept us informed all the way through the process and were always professional. Highly recommended.

Sophie · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Sophie, Thank you for taking the time to share your positive experience with Sargeants. We're thrilled to hear that your journey with us was a positive one. Being proactive, keeping our clients informed, and maintaining professionalism are key aspects of our service, and we're delighted to know that we met your expectations. We truly appreciate your recommendation, and we wish you many happy years in your new home. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. Congratulations on your new home, and thank you for choosing Sargeants! Team Sargeants.

5/5

Google

I’ve dealt with Raul for over 2 months now (myself and my partner were very fussy and knew what we wanted). I’ve dealt with over 10 letting agents in the last 2 months and none even come close to the service Raul provided us. First of all, he is the only letting agent that I’ve dealt with who showed up to scheduled viewings early. (The rest I’ve dealt with were all late by 10 minutes minimum). His professionalism is very evident and he even gave me his personal number to message him with any queries we had etc - a really nice touch, and shows his dedication to his clients. We get the keys to our dream apartment tomorrow at long last, and we can only thank Raul for this. We are delighted that after all the viewings we had over the last two months, that it was Raul that got to close the deal with us. Thanks a million again Raul, we can’t recommend you enough!!😁

Steven · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Steven, Thank you so much for taking the time to share your experience, and congratulations on securing your dream home! We believe in going the extra mile for our clients, and we're glad that Raul's efforts contributed to a successful outcome for you and your partner. Team Sargeants.

5/5

Google

Dean, Hayley and the team were brilliant at helping us navigate the sale of our property. They gave us solid advice on the local market and how to price our property. They were able to get us a significant number of viewings over the first weekend and under offer in just over a week from listing.

Rob · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Rob, Thank you for taking the time to share your experience, we're delighted to hear that you found our guidance valuable in navigating the sale of your property. It's fantastic that our advice on the local market and pricing strategy proved beneficial for you. Achieving a significant number of viewings over the first weekend and securing an offer in just over a week is indeed a remarkable outcome, and we're thrilled to have played a part in your success. We appreciate your trust in us, and it was a pleasure working with you. Team Sargeants.

5/5

Google

I want to express my gratitude for the exceptional service Sargeants provided for us as lanlords for over 15 years now. Gary and the team have been nothing short of brilliant, always there to advise on new tenants and help with any ongoing issues. We've always trusted their judgment and they have never let us down. They always send us the prompt reminders for renewals and statutory obligations, ensuring we never miss them. Gary and the team are highly professional, approachable, and friendly, and their experience is evident in the way they handle everything. As a landlord for several properties with Sargeants, I will continue to trust them with all my future lettings. Thank you again for your outstanding service. Best regards, Beri Popovic

Beri · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Dear Beri, Thank you so much for your incredibly kind words and for entrusting us with your properties for over 15 years. It has been a pleasure serving you as landlords, and we are grateful for the opportunity to be a part of your property journey. Your recognition of our professionalism, approachability, and friendliness is truly appreciated. We take pride in our experience, and it's heartening to know that it reflects in the way we handle every aspect of our service. Thank you once again for your trust and glowing review. We look forward to many more years of successful collaboration, and we're here to assist with all your future lettings. The Team at Sargeants.

5/5

Google

I dealt with Sargeants to find a rental property in the Chiswick area and could not have been happier with the service provided. My agent (Raul) was attentive to my needs, answered any questions that I had in a timely manner and was fully communicative throughout the entire renting process. Just 7 days after finding a property I liked, the referencing and contract was signed and I am ready to move in to my new home. If you’re searching for a property in the London area, I would highly recommend Sargeants and Raul.

Craig · 19 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Dear Craig, We're thrilled that your renting experience with Raul was both enjoyable and hassle free. Your kind words mean a lot to us, and we're here to assist you whenever you need us in the future. Thanks again for choosing us! Team Sargeants.

5/5

Trustpilot

Very helpful

We dealt with Hayley, who was very helpful and responsive. Would definitely recommend to any of our friends who are looking to move to the area

Will · 17 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Will,Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

They were very helpful

They were very helpful, especially Joy and Sally. They were very punctual and supportive throughout the whole process. Their communication and advice was excellent. Very polite and really good service. Really recommend. 👍

Jagir · 16 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Jagir,Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

Amazing Team That Help You Achieve Your Dream

Sargeants are reliable, honest and get the job done seamlessly. I am blown away by the excellence and such precision of my Sales Manager, Hayley Knowles. Hayley is extremely precise, professional and on point with all my requests, almost as if she can read my mind! Hulya is superb with her superb skills at listening to my needs to select properties that match exactly what you express. Hayley and Hulya have exceeded my expectations, I have already recommended Hayley to another family friend, as I just cannot stop promoting a company with staff of excellence and brilliance. I am so relieved that I've met an awesome team within an awesome company, that will have me returning and referring for a very long time. Thank you Sargeants in assisting me to change my life with my family for the better. I am an extremely happy customer.

Lillian · 10 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Lillian,We are truly touched by your heartfelt words! Thank you for taking the time to share your experience with Sargeants. We appreciate your recommendation to a family friend and are grateful for the opportunity to assist in positively changing your life. If there's anything more we can do for you or if you have further inquiries, please feel free to reach out. We look forward to being of service to you and your family for many more years.Dean Sargeant

5/5

Trustpilot

Exceptional service

I want to express my gratitude for the exceptional service Sargeants provided for us as lanlords for over 15 years now. Gary and the team have been nothing short of brilliant, always there to advise on new tenants and help with any ongoing issues. We've always trusted their judgment and they have never let us down. They always send us the prompt reminders for renewals and statutory obligations, ensuring we never miss them. Gary and the team are highly professional, approachable, and friendly, and their experience is evident in the way they handle everything. As a landlord for several properties with Sargeant, I will continue to trust them with all my future lettings. Thank you again for your outstanding service. Best regards, Beri Popovic

Beri · 8 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Beri, Thank you immensely for your generous words of appreciation. We are truly grateful for the trust you have placed in Sargeants as your chosen property management partner for over 15 years.Gary and our team are overjoyed to have been of service to you, providing advice on tenants and addressing any concerns promptly. Your trust in our judgment and the acknowledgment of our professionalism, approachability, and friendliness mean the world to us. We're pleased to know that our reminders for renewals and statutory obligations have been helpful in ensuring a smooth and compliant process for your properties.We look forward to many more years of successful collaboration.Dean Sargeant

4/5

Trustpilot

Service with a smile

We have just sold our house with Sergeants. From the top down they provide great service, always friendly and ready to help at the drop of a hat. I can't recommend them highly enough.

Simon · 3 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

I have been using Sergeants for many years

I have been using Sergeants for many years now, and I do so, because they understand me and have alwaysprovided me with good tenants, good advice, and reminders when to update whatever needs to be updated. That is why I am giving them 5 stars and won't being changing them.

Teresa · 2 November 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Teresa,Thank you for your review! If you ever have any further needs or inquiries, please don't hesitate to reach out.Dean Sargeant

5/5

Trustpilot

Highly recommended

Dean, Hayley and the team were brilliant at helping us navigate the sale of our property. They gave us solid advice on the local market and how to price our property. They were able to get us a significant number of viewings over the first weekend and under offer in just over a week from listing.

Rob · 30 October 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Rob,Thank you for your kind words! We're thrilled to hear that the team were able to assist you effectively in navigating the sale of your property. Providing solid advice on the local market and pricing, as well as achieving a significant number of viewings and securing an offer in just over a week, is truly rewarding for us. If there's anything more we can assist you with or if you have further inquiries, please feel free to reach out. We appreciate your trust in Sargeants and wish you all the best with your property endeavours.Dean Sargeant.

5/5

Trustpilot

We bought our lovely new home through…

We bought our lovely new home through Sargeants. They were proactive, kept us informed all the way through the process and were always professional. Highly recommended.

Sophie · 30 October 2023 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 14 June 2024

Hi Sophie,We highly value your feedback and the trust you've placed in us. Should you have any more questions or need assistance down the road, please feel free to get in touch. Congratulations on your new home, and thank you for choosing Sargeants!Dean Sargeant

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Questions about Sargeants

Which Sargeants office has the most reviews?

London (141- 143 Northfield Avenue) has the most, with 678 reviews rated 4.8 out of 5, followed by London (76 Greenford Avenue) with 313.

Where are the Sargeants offices?

The two Sargeants offices, by town:

Has Sargeants won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent.

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