★★★★★ 5/5
GoogleWe have recently exchanged contracts, Sandersons were the agent that sold our house. We have also bought through Sandersons for our forward purchase.
From the very beginning everybody at Sanderson‘s has been amazing all extremely helpful.
They can’t do enough for you to help, our sales progresser Kerry Blue has been there every step of the way, since having prices agreed on both sides of the chain. Kerry has always been on the phone and helpful whenever we needed to talk to her and always updating me along the way.
I would definitely recommend Sandersons’s and if ever selling again would definitely use them.
Many thanks for a great service.
RS · 27 June 2024 · Sandersons Lettings
Agent replied · 26 August 2024
Thank you so much for the lovely review. It was an absolute pleasure to work on your sale and purchase with you both. I hope you are very happy in your new home. Best wishes Kerry & The Team.
★★★★★ 5/5
GoogleWe have found the team at Sanderson's friendly and helpful, they have completed the tasks set out in a timely manner and are working hard to create interest in our property.
Allan · 13 June 2024 · Sandersons Lettings
Agent replied · 26 August 2024
Thank you for your brilliant review, Allan! It has been great to work with you so far and we will continue to carry out a high level of service for you throughout the rest of the process.
Warmest wishes
Joe
★★★★★ 5/5
GoogleHighly recommend Sandersons for the sale or buying of property , very friendly polite knowledgeable agents , used them for the sale of my mums house and had a stress free swift experience hence why I’m using them again for the sale of our house, firstly dealt with a young man by the name of Joe who was very helpful and made the decision to use them again an easy one. A+ service
Rosemary · 12 June 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Thank you so much for your amazing review Rose! It's always a pleasure to work with fantastic clients such as yourself and we take pride in knowing our clients are equally as happy to work with us!
All the best
Joe
★★★★★ 5/5
GoogleThis is the second time we have used Sandersons to sell a property and we would definitely use them in future. Antony was extremely professional in a tricky market. Jackie has been so helpful and professional in handling viewer bookings and feedback, I will miss chatting things over with her. Matt takes amazingly realistic photos/videos, no exaggerations that could easily lead to disappointed viewers. Charlotte managed to get all the details into the marketing write up and will now look forward to talking to her again as she helps with the sale progression. Thanks Team!
Sue · 12 June 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Hi Sue
Thank you so much for such a wonderful review. As you know from working with us before, we take real pride in the work that we do and we're so pleased that this gets recognised.
I look forward, once again, to progressing your sale through to a successful exchange and completion.
Best Wishes
Charlotte
★★★★★ 5/5
GoogleRating only, no written review.
Charlie · 9 June 2024 · Sandersons London
★★★★★ 5/5
GoogleAntony and his team have done a fantastic job in negotiating the sale of our property. We have been looked after with care, expert advice, and professionalism throughout. We are truely happy with the level of service provided and commitment of everyone involved..
Matt · 24 May 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Dear Matt,
Thank you so much for your glowing review. I'm glad we were able to negotiate the right level of offer required to help you to secure your onward purchase. On behalf of myself and the Ashford team, we wish you all the best for the future.
Kind regards,
Antony and the Ashford team
★★★★★ 5/5
GoogleGreat service from Sandersons, Linda was very proactive in making sure the sale went through and gave regular updates on progress.
Dan · 15 May 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Hello Dan. Thank you so much for taking the time to leave a review. We are so happy to have been able to help you sell your home. I wish you all the very best with your onward move and new surroundings. Best wishes, Linda
★★★★★ 5/5
GoogleWhat an incredible agency. Thanks to them we found the perfect home for us in London. Anna was supportive, helpful and went above and beyond in helping us with the paperwork, viewings and even in our final move. Such a positive experience for us and would highly recommend them when it comes to finding your new home!
Melissa · 17 April 2024 · Sandersons London
Agent replied · 16 June 2024
Thank you for your fabulous review Melissa! It has been a pleasure to help you with your search!
★★★★★ 5/5
GoogleEmily Willis, is amazing I can't fault the service, her communication is prompt, polite and always willing to go above and beyond to answer enquiries, an absolute asset to her company.
James · 16 April 2024 · Sandersons Maidstone
Agent replied · 15 June 2024
Hi James
Thank you for your kind words, it was a pleasure working with you.
Emily
★★★★★ 5/5
GoogleJulie was great and so helpful.
It's all down to her that we were lucky to get our new home.
A customer · 16 April 2024 · Sandersons Maidstone
★★★★★ 5/5
GoogleWe bought a substantial property through Sandersons. They were very professional and efficient throughout and a delight to deal with!
Mark · 16 April 2024 · Sandersons Maidstone
Agent replied · 15 June 2024
Hi Mark
Thank you for taking the time to leave us this lovely review. We're really please that you found us professional and efficient.
Best Wishes
All at the Maidstone office
★★★★★ 5/5
GoogleThe service to re let my home has been fantastic from start to finish, with excellent up to date information throughout the process. All staff involved have made sure the short vacancy period was not at all difficult for me as the landlord. A five star performance by Julie, my main and initial contact for the process!
Ron · 16 April 2024 · Sandersons Maidstone
★★★★★ 5/5
GoogleWe were delighted with the efficient and personal service that we received from Sanderson’s. The whole team from Valuation through to Sales and onto Progression were excellent. Richard and Tricia.
Tricia · 16 March 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Dear Richard & Tricia, thank you so much for the lovely review. It has been a pleasure to work with you and we wish you all the very best for the future. Kindest regards Kerry & The Ashford Team.
★★★★★ 5/5
GoogleMy experience with Sandersons has been outstanding. Kerry has been so supportive throughout my purchase despite some very trying times. The rest of the team have also been so lovely to deal with. I look forward to working with them all again so have no hesitation in recommending them.
Della · 16 March 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Dear Della, thank you so much for the kind review. It has been an absolute pleasure to assist you during your purchase, which was very difficult at times, but I am so pleased we are now over the line. We look forward to working with you again in the future. Best Wishes Kerry
★★★★★ 5/5
GoogleSimply the best in business. As a developer and a landlord with a number of residential properties across London, I initially met Charlotte as a tenant during her tenure at her previous agency. Upon meeting her, I was very impressed by her professionalism and ability to promptly address any issues that I flagged up during my tenancy. While disappointed to learn that she had been recruited by Sandersons and would no longer be managing the property I resided in, it served as a testament Matthew’s knack for identifying talent and his commitment to building a professional team around him, so I took note of this.
Fast forward a few months, we have successfully completed a development project consisting of 5 flats in the W11 area. Having historically mostly dealt with an agency which is considered to be one of the top in the country as well as globally, we initially intended to engage them on a sole basis for marketing the flats with the view to let them out.
However, given how impressed I was with Charlotte, I thought it would be a good opportunity to have a conversation with Sandersons and consider them also. Subsequent to Sandersons’ team attending the property and making a very good first impression, we have decided to list the flat via dual listing with both our previous estate agency and Sandersons.
My general belief before engaging Sandersons was that it really does not matter what estate agency markets the property - the reasoning behind it being that the prospective tenants access the same web portals to conduct their search. I was incorrect in this belief. Sandersons’ letting team led by Anna have managed to find tenants for 5 out of 5 flats in a brief stint the flats were on the market.
I am yet to be able to explain to myself how they have managed to achieve this, however the result speaks for itself. They really do care about their clients across both ends of the market and I cannot commend them enough for their exceptional service.
Ilya · 17 February 2024 · Sandersons London
Agent replied · 16 June 2024
Dear Ilya, thank you so much for your kind words and feedback. It's been a real pleasure through the whole process. We were so pleased when you got in touch to work with us, and are very grateful for the business. Anna, Charlotte and the team have loved working with you and look forward to future endeavours!
★★★★★ 1/5
GoogleRating only, no written review.
Ann-Marie · 15 February 2024 · Sandersons Lettings
★★★★★ 5/5
GoogleThe purchase of the property which is now my home, was through Sandersons Ashford branch.
I viewed the property a couple of times before putting in the offer the two ladies namely Jackie Alexander and Kerry Blue acted with exemplary professionalism.
Once my offer was accepted I was not only kept informed of developments but was assisted in looking for local surveyors and solicitors.
My queries were dealt with efficiently and as soon as possible
I’m happily settled into my new home and enjoying my new surroundings.
I would have no hesitation in recommending Sandersons to family and friends if they were looking to buy in the areas Sandersons have their branches
Thank you to all staff.
Zahida · 15 February 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Thank you so much for the lovely review, we are so pleased to hear you are happy and settled in your new home. Myself and the team in Ashford would like to wish you all the very best for future. Best wishes Kerry
★★★★★ 5/5
Google7 years ago we purchased our first house through Sandersons. Last year we decided to put the house on the market & thought we’d use them again & I’m very happy that we did.
The team are always very easy to get hold of and are incredibly polite and helpful. They always kept us in the loop with what was going on and were professional at all times.
I would like to give a special thank you to Shayna & Cherie for their help with our viewings. They were always on time for showings & I trusted them being in our house.
And I’d also like to say thank you to Kerry for her expertise and dealing with the sale of the house. She made everything easy to understand, was always available to speak to and put us at ease during the experience.
I would 100% recommend using Sandersons.
Chelsey · 15 February 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Thank you so much Chelsey for the lovely review, it has been an absolute pleasure to assist you. Myself and the team in Ashford would like to wish you and your family the very best for the future.
★★★★★ 5/5
GoogleGreat local agency. Lewis worked diligently to sell my property. Can’t recommend him and the team at Sandersons enough. Thanks again.
Josh · 18 January 2024 · Sandersons London
Agent replied · 16 June 2024
Thank you for the wonderful 5 star review Josh, very much appreciated!
★★★★★ 5/5
GoogleFriendly, approachable and happy to answer any questions that we had
Helpful with the application process
Would use again.
George · 16 January 2024 · Sandersons Lettings
Agent replied · 14 June 2024
Hi George
Thank you so much for taking the time to leave us a 5 star review.
Best Wishes
★★★★★ 5/5
GoogleI highly recommend their full management letting department. Good people. Straight forward and competitive pricing. Strongly recommend to work with the Sandersons, in particular with Amy And Anna they are both amazing and exceptional communicators with professional approach. found me a great place in my ideal location!
WolfieProductions_ · 19 December 2023 · Sandersons London
Agent replied · 16 June 2024
Thank you for your kind words and 5 star review!
★★★★★ 1/5
GoogleFound them to be dishonest and highly unprofessional . The positive reviews are written by themselves. Best keep away.
Rodrigo · 19 November 2023 · Sandersons London
Agent replied · 16 June 2024
Dear Rodrigo, we take customer feedback very seriously and would like to address your frustrations and hopefully find a positive resolution. Unfortunately, we can’t currently find a record of a transaction with us. In order to help you further, we’d appreciate it if you could contact us with your full name and email so that we could go forward with a resolution. Thank you
★★★★★ 5/5
GoogleStrongly recommend to work with the Sandersons, in particular with Amy Underwood. She is exceptional communicator with professional approach and has fingers on the pulse at all times!
Andriy · 19 November 2023 · Sandersons London
Agent replied · 16 June 2024
Hi Andriy, thank you so much for taking the time to write such a lovely review, it is very much appreciated.
★★★★★ 1/5
GoogleAVOID SANDERSONS AT ALL COSTS! See bullet points below as I’ve wasted so much of my time with this company already …
Damp flat, blamed on condensation when in fact it was rising damp we even had slugs coming through the timber floor boards during winter months / minor works were carried out by their odd job man who arrived on numerous occasions without sufficient equipment and were left with exposed plaster walls for month, not painted. Landlord finally agreed to carry out necessary work by injecting the walls with DPC injection treatment towards the end of our tenancy which is a 5 min’ job, why this couldn’t have been addressed at the start of our tenancy is beyond me / attempted revenge eviction, I had to engage a solicitor which cost over £1,000 which was ignored by agent completely, my solicitor even called the office to follow up. I had to physically go into the estate agents for an update / unhelpful and illiterate emails by Louise / falsely charged for call out fee for a fridge repair within weeks of moving in, said they would take amount from my deposit which didn’t actually transpire in all fairness they probably forgot with their lack of organisation / funnily enough bumped into the owner at a local pub with his dog. I knew who he was but he didn’t know who I was, told me he had a new child and wasn’t getting any sleep which explains a lot / Worse ran estate agents I have ever come across in the UK. Rent was paid on time, we looked after the property yet received nothing but a nightmare in return, AVOID SANDERSONS AT ALL COSTS.
JR · 19 November 2023 · Sandersons London
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.