Trusted Agent profile

Sandersons estate agents in London, Ashford and Maidstone

4.7

★★★★★ Excellent

674 reviews across 3 offices and 2 platforms

Sandersons has three offices, in London, Ashford and Maidstone. Together they have 674 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

578

Reviews on Google

All 3 offices

Trustpilot logo

96

Reviews on Trustpilot

All 3 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Sandersons's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sandersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 574 reviews on Google only. Show every review

5/5

Google

I dealt with Matthew Manowski at Sandersons, and his service was unmatched.My deal would not have gone though successfully without Matthew's negotiation skills.The whole transaction was seamlessly executed within a short period of time.Thank you!

H · 18 June 2017 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience.

5/5

Google

I have sold my flat in Holland Park with Sandersons . Matt has gave me very practical advise and the sales team was proactive during the whole process. I would highly recommend to all local owners .

Michael · 18 June 2017 · Sandersons London

5/5

Google

By far one of the best local agents in London. Matthew really went out of his way to help me find my perfect home. After having dealt with other pushy agents it was a pleasure being shown around with someone who was incredibly knowledgeable about the area and who knew exactly what I was looking for rather than being shown crap! Thanks again for everything and I'll more than certainly reffer you to friends and family looking to relocate! David

David · 18 June 2017 · Sandersons London

5/5

Google

Sandersons have always been very helpful, both when I moved in and as managers of the property I'm living in. Always quick to respond to any household problems, their customer service is excellent. Highly recommended estate agents. Thank you .

Sarah · 18 June 2017 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience.

4/5

Google

Worked with Sandersons to secure a letting in Notting Hill. Overall, the process was smooth and far better than my prior experience with other letting agencies. There were a few kinks along the way that mostly came down to communication break-down, but overall, the Sandersons team has been attentive and responsive, trust-worthy and reliable.

Laryssa · 18 June 2017 · Sandersons London

5/5

Google

I worked with Ledian who reached out to me very quickly after an online inquiry. He was able to schedule viewings immediately and suggested other flats suitable to my needs in the area. He was familiar with the quality and price points in my range and he was very responsive to my questions about the landlord and surrounding neighborhood. Would highly recommend working with the team, I would use them again for future moves!

Ryan · 18 June 2017 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

I approached Sandersons after facing slight difficulties with other agents in the area. I must admit, I was not disappointed. I was assisted by Sonja, who seemed attentive and understanding of my requirements. I was shown a number of properties that matched my exact criteria within my own time constraints. I feel that I was not pressured or treated simply like a client. The agent was amicable yet professional, and I thoroughly enjoyed my experience with her. I cannot recommend the services offered to me enough, and I shall endeavour to seek out Sonja again the next time I require to chose a property. Very impressed!

Cheragh · 18 June 2017 · Sandersons London

5/5

Google

Beginning of 2016 my Girlfriend and I were looking for a 2 bed apartment in Notting Hill. We choose to work with Sandersons London and would definitely recommend the agency! Sonja worked professionally and quick! Within 2 weeks she found us a place and everything was ready for us to move in! Would always choose to go back if needed!

Q · 18 June 2017 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

My apartment was on the market with a multi office corporate agent for over a month and no offers came forward. I decided to instruct the lettings team at Sanderson’s and within the first three days of marketing I had two fantastic offers on the table. Ledian and his team are motivated and hard working, and I am sure I will continue to use them for many years to come.

E · 18 June 2017 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

Although the majority of my portfolio is based around Holland Park, Sandersons were willing to assist me in the sale of one of my properties in Harrow. Where other agents had failed to get one offer, Sandersons achieved more than one and ultimately the necessary sale figure I required, all in a quicker time-frame than expected. I find the team at Sandersons a breath of fresh air, all professional, courteous and honest. I was very happy with Sandersons and will use them again.

Simon · 18 June 2017 · Sandersons London

5/5

Google

Sandersons made the whole sales process really easy, I only wish the agent I bought through was as helpful and efficient.

Maxine · 16 June 2017 · Sandersons Lettings

5/5

Google

The best estate agent in Ashford Excellent service throughout the sale of my house. Always friendly, prompt to reply to phone calls, and very helpful at a stressful time.

John · 16 June 2017 · Sandersons Lettings

5/5

Google

We sold our house through Sandersons. Great pictures were taken of the property. Communication throughout the sale process was very good, notifying us with constant updates and prospective viewings, the staff are professional and lovely. We are glad we chose Sandersons to market and sell our property.

Claire · 16 June 2017 · Sandersons Lettings

5/5

Google

I have a couple of properties being let by Sandersons at the moment and have a had a relationship with the company for several years. They have always been prompt in responding to me (or my family) with any problems or queries that have arisen and handled any situation diligently and attentively. Additionally, they have a great knowledge of Kensington and the surrounding areas and have given me some invaluable advice with regards to property investment. Very thankful and happy customer!

Sam · 18 June 2016 · Sandersons London

5/5

Google

I have been using Sanderson's to look for rentals for a few years now, and am still delighted with their excellence in knowing the area and accommodating and listening to my varied requests. I have sent many landlords there way as I regard them as one of the best in the local area. They transcend the stereotypical view of the "estate agent" unlike their rivals down the road, and bring a personal touch and reassuring factor to every experience I have had with them. My friends locally who own quite a few properties have and are still using them. Well Done Matt and team, and keep up the good work! From a very happy customer!

Vivek · 18 June 2016 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

Great experience with Sandersons and Alessandro. Really professional, everything was taken care of in a timely manner and we couldn't be happier about moving into our new rental flat this weekend. Would definitely consider using them again if we are ever re-evaluating options. Highly recommended!

Gillian · 18 June 2016 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

I have used Sandersons to let my flat on a number of occasions. In contrast to some of the better-known agents I have worked with previously, Noel and his team have been proactive, helpful, realistic and have continually kept me updated on progress. Critically, they have always tried to understand what type of tenant I was looking for rather than proposing the first applicant who walks into their office. Further to that their administrative team is excellent and quick to respond to any queries. I would definitely recommend Sandersons to other owners looking to rent their properties in West London.

Guy · 18 June 2016 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

I have recently bought a property with Sandersons and was extremely happy with the service provided. The difference between this agent and a number in the area I found, is the personal service provided. They take time to get to know you are your requirements, rather than just trying to sell you anything which I’ve experienced in the past. Also, the management of the sale after the agreement was made, was fast and efficient. I worked with Alessandro on my purchase and couldn’t fault him. Would recommend to all.

Claire · 18 June 2016 · Sandersons London

Agent replied · 16 June 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

"Never have I dealt with an agency who is so quick to get things done and reply to emails and calls. A real pleasure to work with them, would definitely recommend, Thank you."

Nicki · 26 October 2015 · Sandersons London

Agent replied · 23 October 2024

Thank you very much for your feedback. We are very pleased about your positive experience

5/5

Google

Sandersons was filled with people who were genuine and more than happy to help, will be using their services again in the future!

Phil · 19 June 2015 · Sandersons London

1/5

Google

I tried calling several times for valuation to be done, someone with a foreign accent took my details and I still haven't heard back... My husband has also tried to book a viewing for a new apartment which came online. Always having trouble getting us in and always with a exotic excuse- I think the listing doesn't even exist! Terrible service won't bother calling them again.

Emma · 19 June 2015 · Sandersons London

Agent replied · 16 June 2024

We have tried to trace you but have no record of anyone of your name ever having had any contact with the agency and so I do not know how I can get in touch with you to discuss this. Please can you kindly contact me directly on 0207 602 6725. Kind Regards, Matthew

1/5

Google

I asked Sandersons to advise on rent for my flat, a 5 minute walk from their office, with a view to them acting as letting agent. After 6 days they had not picked up the keys which were available on the way to the flat. Two calls to the man I dealt with were disregarded, as was a call to the senior person in the office. I would not seek to use them again.

Robert · 19 June 2015 · Sandersons London

Agent replied · 16 June 2024

Dear Robert, please call me on 0207 602 6725 to discuss your negative feedback.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sandersons

Which Sandersons office has the most reviews?

London has the most, with 271 reviews rated 4.7 out of 5, followed by Ashford with 242.

Where are the Sandersons offices?

The three Sandersons offices, by town:

  • Ashford: Ashford, TN24 8JR
  • London: 108, Holland Park Avenue, London, W11 4UA
  • Maidstone: Covering Maidstone, ME15 6LP
Has Sandersons won any awards?

Yes. In The Trusted Agent 2026 awards, Ashford won Gold.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent