Sandersons estate agents in London, Ashford and Maidstone

★★★★★ 5/5

Google

Very impressed with the excellent service from everybody at Sandersons. Would not hesitate to recommend them. THANK YOU.

Colin · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

Thank you every body at Sandersons, your efforts are much appreciated. Would not hesitate to recommend you as i already have. Excellent job.

Elaine · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

Thank you so much to Cherie and Anita. I still can’t believe with everything going on how quickly you have got me and my girls into our beautiful new home. I can not thank you all enough - an outstanding service. I have been working none stop and as you know I work for the NHS and you made this possible for me during a very stressful time. Thank you so much girls - this is a dream come true ❤️

Sharon · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

Within my search for a property suited to my needs and my family’s needs, Nancy has gone above and beyond on all fronts. She has kept the best level of communication and kept me updated at any point necessary. Within keeping to guidlines she made the viewing easy and stress free, and left us walking away feeling very exited and happy for our future. Thank you Nancy!PositiveResponsiveness

Olivia · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

Hi Antony, Firstly I hope this finds you, your family and the team at Sanderson's well and healthy during this crazy time. We wanted to say a massive thanks to you and your team for helping us getting all the way from putting our house on the market to picking up the keys on Friday to our 'dream home'. We are still a little bemused by all the space and the level of luxury this house provides us and how lovely it will be for the bump when he arrives in June. Rocco is getting a great thrill out of running from room to room and having all the space. Thanks again for managing everyone's expectations through a challenging time and certainly closing last week was the RIGHT thing to do. Many thanks again and we will also get something up onto the website and Google soon. All the best and stay safe!

Ryan · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

Sanderson's has lovely staff that will help will all your enquiry’s. they helped us through a long house purchase and kept the pressure on the other party to get the ball rolling. Thanks Cherie Galley!!

Jack · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

We brought through Sandersons and from the first viewing to the moment we exchanged, Sandersons have been constantly professional all of the way though. They kept us continuously updated and happily chased where needed. I would defiantly recommend them for anyone buying or selling.

Josie · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

I have absolutely no hesitation in recommending Sanderdons. House moving can be a stressful time but Anthony and his team were extremely professional and were always approachable with any queries which might arise. I was very impressed from the initial meeting through the whole marketing process and with the successful sale of my home. I would gladly use Sandersons again . Well done Anthony and the whole team!

Steve · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

A big thank you to the team at Sandersons for the service they provided on the sale of my property. They were very professional from the get go, no hard sales pitch or pressure to buy a financial package. I mainly dealt with Natalie and she was great but the rest of the team were excellent too. There was seamless communication between the different parties (me, the buyer, the solicitors). Highly recommend!

AN · 15 June 2020 · Sandersons Lettings

★★★★★ 5/5

Google

I can’t speak highly enough of all the team at Sanderson and would recommend them to anyone , the service provided not just finding prospective buyers but the chasing of solicitors to finally giving me an exchange, from the beginning I knew they were a fantastic team , everyone I spoke to was very helpful I cannot praise them enough the advice was second to none you most definitely get what you pay for and they were worth every penny ,Ceri and Jane are simply the best ‘ Thank you all so much

Tina · 27 October 2019 · Sandersons Lettings

★★★★★ 1/5

Google

Rating only, no written review.

Micaela · 18 June 2019 · Sandersons London

★★★★★ 1/5

Google

Shocking Service! AVOID!!!!!!!!!!!

Rupert · 18 June 2019 · Sandersons London

★★★★★ 1/5

Google

I have lived in 6 different houses in the past 4 years because I travel a lot, and Sandersons was by far the WORST experience I have had with an agency. As you see on the first picture, there is in a huge whole in our kitchen sealing cause by a pipe breakage. It has been like this for more then 1 month and the Agency has either ignored our emails/calls about it, or they have simply told us that someone was coming to fix it "tomorrow". And it NEVER happened. As you see on my second picture, that is the beautiful garden that was supposedly "currently getting renovated". That is what the agent that made me visite the house told me. I have not seen anyone coming to fix the garden, and the agency does not think it is necessary because it is "not yet warm enough to hangout outside". I did not know I needed their permission to go in my own garden. Furthermore, one of the toilets does not have a lid and is running, there is a leak in the kitchen drain pipe, a radiator is leaking, and a shower does not have enough pressure to use it. And once again the Agency has been promising to send someone "tomorrow" about all of theses issues for months. I DO NOT RECOMMEND, and i wish someone had told me this before I signed my contract with them.

Maud · 18 June 2019 · Sandersons London

★★★★★ 2/5

Google

Overall good service. Particularly helpful were Sonja in helping me find a nice flat in Notting Hill arrange the tenancy and Natasha for sorting things out at the end of the tenancy. However, I am only giving 2 stars because one of the estate agents was very rude to me when showing the flat to viewers. He showed littlerespect for the fact that I was still living there and working from home whilst he showed a viewer around the flat.

James · 18 June 2019 · Sandersons London

★★★★★ 1/5

Google

I had to trigger the early termination clause, to coincide with a move out date that was two and a half years into a three-year contract (due to emigration to the USA). I gave Sandersons ONE YEAR heads up on my general intention to do this, and three months heads up on my precise move out date. Sandersons did not advertise the listing until after I had moved out, and then took one month to inform me that the landlord had decided to undertake renovations to the property. These renovations took almost four months to conclude and for a new tenant to move into the property. Meanwhile I was on the hook for paying the rent in full during this period. All of the above is not the main reason for the one star rating however. I give them this rating for being non-responsive about questions regarding the return of my deposit WEEKS after a new tenant had moved in. In the end I contacted the landlord directly, with whom I reached an amicable and fair agreement on the matter. He was as disappointed as I was with Sandersons.

James · 18 June 2019 · Sandersons London

★★★★★ 5/5

Google

Sandersons have been really good with us. Ledian was very professional with us from the start and was able to help us in our circumanstances. Furthermore, just recently our washing machine had failed and had send them an email regarding this. In less than a week we had a new washing machine fully installed. The same happened with our reasonably old fridge as it was leaking and became very rusty and unhealthy. They fixed the matter as soon as we flagged it. As tenants, I would highly recommend Sandersons. They have looked after us and are always very professional when dealing with our requests.

JDavidMurillo · 18 June 2019 · Sandersons London

★★★★★ 5/5

Google

Jemma was first class in dealing with the rental changeover and I would highly recommend. Brilliant service

Paul · 17 June 2019 · Sandersons Maidstone

★★★★★ 5/5

Google

I am renting with Sandersons for a while now, so things happen and life gets in between sometimes. Well. these people always go the extra mile whenever an issue arises. There are times when things just make you angry because they have to happen "out of office hours", however, this team always puts a patch to resolve. For me 10/10

Patty · 17 June 2019 · Sandersons Maidstone

★★★★★ 5/5

Google

I moved into new property, there were a few problems, I logged online with fixflo and Jemma (Sandersons) contacted me straight away to advise that all issues are in hand and would be sorted within a couple of days. It has been a pleasure dealing with Jemma, she is very caring & understanding and sorts everything efficiently. Thank you Jemma 🙂

Debbie · 17 June 2019 · Sandersons Maidstone

★★★★★ 5/5

Google

These guys have been absolutely awesome to deal, especially Laura and Hazel. Having spent 3 years dealing with Connells (they were dreadful) I dreaded moving however everything with Sandersons has been seamless Thank you guys, I will continue to sing your phrases :-)

Core · 17 June 2019 · Sandersons Maidstone

★★★★★ 5/5

Google

All the staff at Sandersons were helpful with useful advice and passing messages on to the vendors, they are all enthusiastic and professional, and have been a joy to deal with. I'd highly recommend anyone to use them.

Jackie · 17 June 2019 · Sandersons Maidstone

★★★★★ 1/5

Google

These estate agents have the worst service I’ve ever encountered in my whole lifetime. So rude and arrogant! They seem to have a nonchalant attitude towards their tenants issues and concerns. They will make you feel like they're doing you a favour when they’re meant to be offering you a service which you already pay for!! If you want to have a smooth and enjoyable experience renting a property I would strongly advise you steer well clear of these cowboys!!

Frank · 17 June 2019 · Sandersons Maidstone

★★★★★ 5/5

Google

We are very pleased with the service that Sandersons provided and cannot speak  highly enough of all the team and would recommend them to anyone. Lisa was brilliant, lots of updates and feedback after viewings and then throughout the sales process. Thank you for all your help!

Rebecca · 17 June 2019 · Sandersons Maidstone

★★★★★ 5/5

Google

I have been a tenant with Sandersons in Maidstone for just under 8 years. Sadly, my tenancy came to an end in a house I spent so much time at. Sandersons during my tenancy were excellent and the inspections carried out 6monthly were both peace of mind for myself as a tenant and of course the landlord. Since the news my tenancy was ending, Julie and Caroline worked above and beyond to help me find another suitable home to let and I'm happy to say I am still a happy tenant and cannot fault Sandersons, the team in Maidstone have been really responsive and understanding and extremely patient with me while working through the chaos of moving and finalising things especially Jemma. I highly recommend Sandersons as a letting agent as they take very good care of the tenants and landlords alike. Friendly service, professional, efficient and I'm happy to remain with them for many years to come. Thank you so much to Julie, Caroline and Jemma It's appreciated more than you know!

Scarface · 17 June 2019 · Sandersons Maidstone