Trusted Agent profile

RW Invest estate agents in Liverpool, Salford and London

4.7

★★★★★ Excellent

2,263 reviews across 3 offices and 2 platforms

RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,263 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,104

Reviews on Google

All 3 offices

Trustpilot logo

1,159

Reviews on Trustpilot

Business-wide

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Our offices

RW Invest's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every RW Invest office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Very helpful

Joe · 16 March 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

Thank you for your feedback, Joe

1/5

Google

not hapoy with anything so far

Diane · 16 March 2026 · RW Invest Liverpool

4/5

Google

Had a great experience. Received detailed info and the follow up was top notch. Chloe Walker made me feel confident about my decisions and next steps

Nse · 16 March 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

We’re thrilled to hear you had such a positive experience! Ensuring clear communication and effective follow-ups is very important to us. We’re glad to know that Chloe could assist you confidently. Thank you for sharing your feedback!

5/5

Google

My experience is very positive. Especially the personal support from in my case Adam was great. He is very knowledgeable and follows up everything with great speed and if there are any questions he is always available.

Jeroen · 16 March 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

Thank you for sharing your positive experience! We're thrilled to hear that Adam provided you with exceptional support and was able to assist you efficiently. We're proud to have team members like him ensuring our customers feel valued and supported. If you have any additional feedback or need further assistance, don't hesitate to let us know.

5/5

Google

Rating only, no written review.

Gilberto · 16 March 2026 · RW Invest London

5/5

Trustpilot

Apartment viewing with Heather Wilson

Apartment viewing with Heather Wilson. Polite and knowledgeable. Overall excellent experience.

Max · 20 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for sharing your positive feedback! We're delighted to hear that Heather provided you with a polite and knowledgeable experience during your apartment viewing. Your satisfaction is our priority.

5/5

Trustpilot

Joshua James RWinvest

Joshua, is very professional, and easy to raise any questions with. He is helpful and is a great client payment manager, from my experience, he has made everything run smoothly as does the whole team at RWinvest.

Hina · 19 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for your kind words about Joshua and the team. We're delighted to hear that your experience has been smooth and professional. Your feedback is greatly appreciated.

1/5

Google

They sold the ‘dream investment’ - and since then, that building has been leaking water, rotting and falling apart. This caused damage to the whole building; which is in shambles now. We’ve made no money and no return on investment because the council deemed the building uninhabitable. ‘Oh but we have 10 years builders warranty’ - no you do not you bunch of liars. When i tried to address the scam artists formerly known as RW invest, i was taken round in circles and had to physically go bang on their office door to get someone to talk to me. Of course, they’re all slimey, gross, unethical sales folk who think sweet talking works. I made it clear that their after sales service is disgraceful. You’d think they’d try to remedy it. BUT like every professional scam artist they blamed everyone else. Nothing was on them. The whole world is wrong and they are also the victims. Let’s get a few things clarified before you consider giving them a penny (which is more than their worth). First question you should ask them is: are you collective investment schemes LEGAL? Did the financial conduct authority (FCA) give you the green light or did they warn you about high risk investments. Don’t be fooled by the shiny brochures, the stupid projections which of course is all made up fluff anyway. If you value your hard earned cash, keep it in your bank account. They don’t deserve the commissions. And they have the audacity to open an office in Dubai. I’ve already warned everyone in the Emirates so good luck with that pyramid scheme. I will work very hard to make sure you not only shut down; but i’ll personally ensure you’re dragged into court, not a threat but a promise. Don’t come to my side of the world with your scams. Keep them in the UK. You have personally demolished the British economy by scamming international, clean money. Nothing they do is legal and nothing they provide is legitimate. When i cornered them in every which way the truth became apparent. They know very well they are running a very sophisticated pyramid scheme. In my humble opinion, you all deserve to be behind bars you thieves. May karma get you in the worst way imaginable. What goes around comes around. It only took them seconds to turn against their ‘amazing developers’ and pretended the take legal action. Little did i know, the legal firm they use is in on the scam also. Before you sign any contract, tell the lawyer (who is most likely complicit) - is the collective scheme legal? is money pooling legal? Does the FCA support this sort of business. No, no and also…no. I’m continuing my fight and will drag you all to hell and back. If you thought i’d go away you were all sorely mistaken.

Abdulwahab · 16 February 2026 · RW Invest Salford

Agent replied · 16 April 2026

Dear Abdulwahab, Thank you for your review. We have taken note of the points raised and would like to address them directly. RW Invest's role in relation to your purchase was solely that of sales and marketing agent, a transaction which completed over five years ago. Upon completion, full responsibility for the building's management, maintenance, and day-to-day operations transferred to the appointed Property and Block Management company. This is standard practice across the industry and is clearly defined within the management structure of the development. The ongoing condition of the building, including any maintenance issues, leaks, or repair works, falls entirely within the remit of the block management team and is wholly outside of our control or responsibility. It is our understanding that the issues you refer to have since been addressed by the block management team under the building's warranty and insurance provisions, as would be expected of them in their capacity as managing agents. We will, as always, endeavour to assist our clients where we are reasonably able to do so by directing them to the appropriate parties. We must also address your characterisation of this investment as a "collective investment scheme" and the associated allegations of illegality. These claims are factually incorrect. The property sold to you through RW Invest is not, and has never been, a Collective Investment Scheme as defined under UK financial regulation. RW Invest markets individually owned property investments and does not operate unauthorised collective investment schemes. We treat such assertions seriously and reserve our position accordingly.

5/5

Google

The whole process was made smooth and seamless thanks to Chloe, she was always available to answer any questions and was on the ball with the solicitor to make sure everything went smoothly. Not forgetting Max too who was brilliant. The whole team was amazing. Will highly recommend .

Marcin · 16 February 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

Thank you for your kind words! We're thrilled to hear that Chloe and Max made the process smooth and seamless for you. Your recommendation means a lot to us, and we’re proud to have such a dedicated team.

5/5

Google

Recently bought an investment property through them and the process went very smoothly. The agents were helpful and friendly, and not too pushy as some agents can be.

Tony · 16 February 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

Thank you for sharing your experience! We're so glad to hear that the process went smoothly and you felt comfortable with our agents. We always aim to provide helpful, friendly service without being overbearing. Wishing you success with your investment property!

5/5

Google

I bought an off-plan property through RWinvest and the process was smooth from start to finish. Chloe was fantastic, super helpful, patient, and always there when I needed assistance. Really appreciated her support. Happy customer and glad I chose them!

Laszlo · 16 February 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

Thank you for your lovely feedback! We're thrilled to hear that your experience was smooth and that Chloe provided such great support throughout the process. We'll make sure to pass your kind words along to her! We’re happy you chose us and appreciate you sharing your positive experience.

5/5

Google

Rating only, no written review.

U · 16 February 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

Thank you for your kind feedback!

5/5

Google

5 Stars for Laura Whisker, Client Relations & Resales Manager at RWinvest. Laura has been exceptional, a true professional who consistently exceeds expectations. Her professionalism and attention to detail have been outstanding throughout our relationship. She has kept us fully informed, addressed all property needs on our behalf, and always responded in a timely manner. If you're looking for reliable, professional client relations management, I highly recommend RWinvest and Laura Whisker.

Fayyaz · 16 February 2026 · RW Invest Liverpool

Agent replied · 16 April 2026

We truly appreciate your recognition of Laura's efforts in client relations. Your satisfaction is important to us, and we're glad she was able to make your experience exceptional. Thank you for your kind words!

5/5

Trustpilot

Very professional

I couldn't recommend Chloe from the client care team and Tomos from the consulting team more. They were professional, knowledgeable, and very supportive throughout the whole process. I really appreciated the regular updates and follow-ups to make sure everything was progressing smoothly, and they were always on hand to answer my questions. A genuinely positive experience from start to finish, would highly recommended RWinvest.

Mary · 16 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for sharing your experience! We’re delighted to hear how Chloe and Tomos provided exceptional support and made your experience seamless. We appreciate your recommendation and are here for any future needs you may have.

4/5

Google

Rating only, no written review.

JACEK · 16 February 2026 · RW Invest London

5/5

Google

Rating only, no written review.

Ma · 16 February 2026 · RW Invest London

5/5

Trustpilot

Great experience

Kash · 14 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for your kind feedback, Kash

5/5

Trustpilot

Everyone with whom I had to work and…

Everyone with whom I had to work and who helped with purchases or documents was very nice and helpful, always available to help. Very easy to do everything amd doesn't take long.

Elina · 14 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for your kind feedback! We’re delighted to hear that our team was helpful and that you found the process smooth and efficient. Your experience matters to us, and we strive to ensure satisfaction in every aspect of service.

5/5

Trustpilot

Helpful

Good follow-through, hands-on and proactive.

Jens · 10 February 2026 · RW Invest Liverpool

Agent replied · 24 January 2026

Thank you for your kind feedback! We're glad to hear that you appreciate our proactive approach and follow-through. We strive to provide hands-on support to ensure the best experience for our customers.

5/5

Trustpilot

Very smooth process as usual

Very smooth process as usual, facilitated by Adam. My 3rd purchase. Thanks all.

HEMA · 9 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for your continued trust and support in us! We’re glad to hear that the process went smoothly again with Adam's assistance. We look forward to helping you with your future purchases.

1/5

Trustpilot

Hamilton Hub

I sent this letter to RW Ivest. They could not be bothered to reply. Do not trust this company

Michael · 9 February 2026 · RW Invest Liverpool

5/5

Trustpilot

Secure Investments

Joshua James provided me with outstanding professionalism and friendly assistance, as well as constant communication with regard to tracking my investment payments and schedules.

Steven · 3 February 2026 · RW Invest Liverpool

Agent replied · 25 February 2026

Thank you for sharing your positive experience. We're delighted to hear that Joshua provided excellent assistance and maintained clear communication throughout. Your satisfaction means a lot to us, and we look forward to continuing to work with you.

5/5

Trustpilot

Responsive and supportive.

Doried · 23 January 2026 · RW Invest Salford

Agent replied · 24 January 2026

Thank you for your kind feedback, Doried

5/5

Trustpilot

Excellent communication and support

I had a great experience liaising with Joshua James. He was super helpful with the different stage payments for the property. His communication was clear and prompt, and he regularly followed up with phone calls and emails to keep me in the loop. It made the whole process a breeze.

Shrey · 23 January 2026 · RW Invest Salford

Agent replied · 24 January 2026

Thank you for sharing your experience! We're thrilled to hear that Joshua provided such clear and prompt communication throughout the process. Making things easier for our clients is always our goal, and it's great to know Joshua's efforts made a difference.

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Questions about RW Invest

Which RW Invest office has the most reviews?

Liverpool has the most, with 1,662 reviews rated 4.7 out of 5, followed by Salford with 1,280.

Where are the RW Invest offices?

The three RW Invest offices, by town:

  • Liverpool: Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
  • London: City Point, 1 Ropemaker St, London, EC2Y 9AW
  • Salford: 8 Exchange Quay, Salford, M5 3EJ
Has RW Invest won any awards?

Yes. In The Trusted Agent 2026 awards: RW Invest, Liverpool won Trusted Agent.

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