Trusted Agent profile
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotC Block Parliament Square
Following Viewing of C Block Parliament Square a big Thanks to Peter & Lewis from the RW Invest Team. The Finish, workmanship & Quality has exceeded our expectations and the Spa is going to be a wonderful place to unwind with incredible Views. Leigh.
5/5
TrustpilotEasy to work with and organised
Rachel was part of the after sales team for RW invest for an apartment that I have invested in. She was very easy to talk to not many jargons, laid out exactly what I need to do, she was proactive and organised and ensured that after sales part was a dream, liaised on my behalf with the solicitors and post exchange ensured I would be given regular construction updates on the property. Overall I found RW invest very organised and extremely easy to work with.
5/5
TrustpilotAfter looking for my first investment…
After looking for my first investment property I found myself with RW Invest. Ben and Tayla have been so helpful in answering the many questions I had, they are always at the end of the phone and clearly explain the whole process. I’m looking forward to seeing my finished apartment when it’s completed and would highly recommend them.
5/5
TrustpilotYes the visit was good
Yes the visit was good, very friendly made you feel at ease.Showed us the apparent an explain everything very professional, all in all good guy thank you Peter
5/5
TrustpilotThanks to Heather for the great post…
Thanks to Heather for the great post purchase support so far.
5/5
TrustpilotPeter Sinclair at RW Invest
Peter Sinclair agreed to meet us on site at the Summit to show us the development we have invested in. He kindly provided safety equipment for the two of us. Lewis Vernon accompanied him. They were punctual, informative, and accommodating. Peter is highly responsive in all his communication, and I have enjoyed dealing with him immensely.
5/5
TrustpilotDaniel Chapman is truly a valuable…
Daniel Chapman is truly a valuable asset to RW Invest. He is always ready to help and assist me in every way possible. He also gets back to me and follow up on my queries. He puts me at ease and I am grateful for that as I do not live in the UK and can worry about my assets in the UK. So I am very blessed to have Daniel to help me. Keep up the good work.
5/5
Trustpilotefficiency
efficiency, informative and helpful
5/5
Trustpilotefficiency
efficiency, informative and helpful
5/5
TrustpilotThe experience with RW Invest
The experience with RW Invest, in particular Rachael Barkley & Alexio, was as smooth as you could ask for. The fundamentals of communication, speed & clarity needed to get an investor to the point of exchange were of the highest standards. Positive the experience will remain the same all the way through to completion. Thanks again!!
5/5
TrustpilotChloe was extremely polite and very…
Chloe was extremely polite and very responsive. Nothing was too much trouble, even checking in on her days off.
5/5
TrustpilotVisit to Parliament Square, Liverpool
On my request Daniel Chapman made very efficiently all arrangements for us to visit the site and view both the flat and the facilities. The site is very close to being complete. No doubt it will be offering a very attractive accommodation and hopefully will quickly get the position of market leader. Many thanks to Daniel Chapman and his colleagues.
1/5
TrustpilotI posted a true and factual review of…
I posted a true and factual review of this company on Thursday. In response they called me apologising for the cal I had received, very polite and totally understood my feelings. I was then asked to remove the review but I declined this invitation as it was an accurate reflection on the call and my thoughts on this company. So the next approach from RW Invest is to blame the rude unprofessional conduct of their employee on me ! When I still refused to remove the review they post a reply with my name in full ( which I had chosen to withhold in my review ) and also to openly discuss investments I may had been called about. This is at best totally unprofessional and possibly a breach of GDPR which I have reported to the appropriate authorities. My first review was neutral , this one is BAD. My advice avoid this company. Now I can see why they have so few Bad reviews.
1/5
TrustpilotPurchased a two-bedroom apartment at…
Purchased a two-bedroom apartment at Brigewater Wharf Manchester from the builder Fortis. First and second payments made and Stamp Duty of about £8000 collected upfront. The apartment was due to be handed over January 2022, but there was silence,… then after chasing, got to know that completion rescheduled for Q4 2022. Agreed… But received an Email saying some management issues and costs gone up because of COVID, work stalled and all apartment prices gone up by £19,250 and the apartment purchasers will have to make this extra payment along with extra solicitor fees by the end of this month ( April 2022). RW invest are just saying wait and watch…And that we’ll have to deal with the developers directly.Finally got through to Developers Client Manager, Developers are saying if everyone ( around 186 of 326 people- not sure why the discrepancy in figures) don’t pay the extra amount, construction will be stalled, their master funder will take the development from Fortis and rebid the contract in which case, the investors will lose the whole or the maximum amount of their deposit, amounting to around £76,000, not including stamp duty !Stark contrast to the conversations we had with RW invest when we bought the apartments… when they reassured us to the nth extent that the developers were one of the best in the country !!Our huge amount already paid and what will happen to the apartment … all these now in limbo, causing immense mental anxiety.Addition to this, we had gone through the Conveyancing Solicitors recommended by RW invest, tried to contact them and they’re saying that they stopped working for us a long time back as they’re advising the developers which means conflict of interest. They mention they have communicated this to RW invest, but we were kept in the dark not knowing that we did not have a solicitor to turn to. No other solicitor is willing to take on the conveyancing.People from RW invest who sell the property to you are sooo… nice to you till exchange of contracts and then disappear when you’re faced with problems asking me to deal with After-sales team and that they would not be able to help further.Whether after-sales team are of help or not is destiny, in my case…Going to my GP to get some anti-anxiety medications.Do you want to go through this mental anguish??Decide for yourselves.Good luck to myself and all the investors out there.There is no option of zero stars . I think Trustpilot should introduce options of zero and negative numbers as well please.Please liaise with myself if anyone in a similar situation with Bridgewater Wharf , Manchester. I really look forward to some networking with people in same situation as mine. Truspilot would not allow to share any information like my Email etc.Why???
5/5
TrustpilotI was very happy with the services…
I was very happy with the services provided by Daniel from a recent site survey
5/5
TrustpilotChloe at RW invest has been very…
Chloe at RW invest has been very helpful and made the process of buying my property very smooth! She made sure all my queries were answered in a timely manner. Very nice and professional person :) highly recommended!
5/5
TrustpilotRachael and Mark have been great
Rachael and Mark have been great, very supportive and professional. They’ve answered all my queries in a timely manner and I’ve been very happy with them.
5/5
TrustpilotExcellent and Prompt service as before.
Excellent and Prompt service as before.Very pleased
5/5
TrustpilotA pleasure to work with
Great to deal with. Fast responses, efficient and a pleasure to deal with. Initial contact and sales with Jamie and then Rachael made sure everything went to plan on the exchange
1/5
TrustpilotBe very wary
I first used RW Invest in 2018 when we decided to take the leap and purchase our first off the plan property for investment. They were very attentive and helpful and actively encouraged me to put my review on trust pilot, I held off thinking I would see how it went. We were naturally very nervous first time investors reassured by the team. I was told the stories about it being a reputable development company etc... From what the administrator tells me it was very far from it. Things went quiet after we signed the dotted line and we had to contact the after sales team to keep following up the developments etc. In short the development company went bust in November 2021, the property was passed into administration at that point. It is now April 2022 and RW Invest still have the property on their site. It is heartbreaking to lose so much money, but infuriating to see people like us being taken for a ride by companies like this.
5/5
TrustpilotProfessional and efficient
Successfully helped me purchase and re sell a property in a professional and efficient manner. Very happy with my experience. Thank you
5/5
TrustpilotChloe was great and attentive…
Chloe was great and attentive throughout. made the process much smoother
5/5
TrustpilotHelpful and proactive
Tayla was very helpful throughout the process. As a point of contact she was always available to assist and provide insight and clarification.
5/5
TrustpilotExcellent company to deal with
Excellent company to deal with. Tayla was very supportive during the whole process.She made the process go really smoothly
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
