Trusted Agent profile
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service from Daniel Chapman! We have just received the funds from the assignment. Daniel was very friendly, kept in regular communication throughout and promptly responded to any questions we had throughout the process. Daniel set the context of the process really well so we knew what to expect, including the timeframes and we are very happy to have completed the assigment in the timeframe we were given. Thank you so much Daniel.
5/5
GoogleStrong Customer Service. At this stage of my journey with RW Invest I can share a 5* review on both parties I have dealt with. Ruiari Haughey and Chloe Walker are very diligent and efficient and most importantly, responsive. Information being insightful and helpful in order to navigate a smooth property purchase
5/5
GoogleDaniel Chapman has been an absolute star in the whole resale process. He has been very responsive in replying to emails and kept me informed every step of the way. The resale process was very stressful due to the very tight deadline, but he has made it so much better with contracts being exchanged within a few weeks (that's absolutely amazing!). I will highly recommend Daniel Chapman to anyone who wants a stress-free process! Thanks again!
5/5
GoogleIt has been an absolute pleasure to be in touch with Phoebe at RW invest. She has been very friendly, polite and sincere. Phoebe helped me throughout the contract exchange process, and kept me updated at every moment through emails and phone calls. It was delightful to talk to her, and I have absolutely no hesitation in recommending her and her team of RW invest to further investors. I wish her all the best in her career ahead.
5/5
GoogleChloe was fantastic with support all the way through the exchange process and working hard to get any questions answered quickly and efficiently. The weekly calls to check everything was ok was really cool. Each time a charming conversation.
5/5
GoogleI sold a property through RW and found the process very quick and easy. The staff were helpful and transparent about their process and fees. They found a buyer for the property very quickly which only goes to show that they are well connected and there is no time wasting. Kallum Holmes guided me through the process. He was very helpful and responsive.
5/5
GoogleI recently purchased my first off plan apartment in the Baltic Triangle, Liverpool through RWinvest. I felt that the service provided by Lewis and Chloe from the sales and client care teams, respectively, was highly professional throughout. The team are very knowledgeable and were always prompt in responding to my questions by phone or email. The whole process was quick and seamless. Thanks Chloe and Lewis.
5/5
GoogleI initially dealt with Tiarnan Carlin who helped me through the negotiations of my property purchase with the developers. He was really patient and explained everything in detail answering all my queries. I was then passed onto Chloe Walker to deal with the actual purchase process. Chloe was really helpful and again answered all queries I had. She checked in on me every couple of days either by phone or email just to ensure I was happy with how things were progressing and supported my communications with the legal team. Chloe was really professional but was also pleasant and easy to discuss things with.
5/5
GoogleMy experience with RW Invest has been positive throughout the exchange process. Phoebe, the client care agent, was very helpful, professional and friendly. She kept in contact frequently and answered any queries I had which made the whole process easier. Great service!
5/5
GoogleThe support offered from all the staff were amazing. In my case, Lee was very transparent and really helped me secure my apartment with good negotiations. Rachel was also amazing at getting the paperwork done. They really did follow things up and made the whole experience extremely smooth.
5/5
GoogleAs a first-time real estate investor in the UK, I recently had the pleasure of working with RW Invest, and I must say that I was extremely impressed with their service. From the beginning, they displayed professionalism, dedication, and a genuine commitment to ensuring my investment journey was successful and stress-free. The journey started with my initial deposit for a 4-bedroom property, which unfortunately didn't work out due to associated government charges which I wasn't aware of and prepared for. However, I was impressed by how RW Invest handled the situation. They prioritized my interests and ensured I didn't lose money by promptly offering me an alternative, more affordable property. This level of transparency and genuine concern for my investment's security impressed me. I enjoyed working with Chloe, the Associate Client Care Manager, throughout the process. Chloe's outstanding commitment to customer service was evident from the first interaction. Chloe was incredibly responsive and consistently kept me informed at every transaction stage, paying attention to detail and willing to go the extra mile to ensure that all the necessary documents were promptly delivered and accurately signed. Chloe was always available to provide guidance and support, with exceptional communication skills and a proactive approach that made the process smooth. I would also like to commend RW Invest for their perseverance in finding the right solicitor to handle the transaction. Although we went through two solicitors who couldn't meet my expectations, RW Invest didn't give up and eventually connected me with a third solicitor who was an absolute delight to work with. Their expertise and efficiency contributed greatly to a stress-free exchange process. Overall, I am extremely pleased with the service I received from RW Invest and would highly recommend them to anyone looking to invest in real estate in the UK. Their commitment to customer satisfaction, transparent communication, and ability to adapt to unforeseen circumstances truly makes them a joy to work with. For the exceptional service provided by Chloe and the entire team at RW Invest, I have no hesitation in awarding them a well-deserved 5-star rating. Disclaimer: This review is based on my personal experience as a real estate investor and does not constitute financial or investment advice.
5/5
GoogleGreat experience with Rachael Barkley from RWinvest! She politely answered all of my questions just after a few minutes and made sure I understand the whole process. She has good energy to work and help her clients!
5/5
GoogleOur experience with RW Invest has been very positive and pleasant. Our client care agent Chloe Walker is absolutely fantastic. She was very helpful, professional, friendly, and easy to talk to. She's prompt answering questions and resolving issues that arise during the exchange process. Because of her service, we no doubt will use RW Invest again for future investments. Thank you Chloe!
5/5
GoogleA fantastic experience from start to finish. Our initial contact with Ben (sales team) was brilliant, he has great knowledge of the project, development location and the investment opportunity. He has been in constant contact and consistently goes over and above to support the customs needs. An absolute credit to the company and certainly will be referring him on to friends and family who are interested in property investments. Kudos also to Daniel (support team) who has also been very responsive when we have emailed and contacted.
5/5
GoogleAlexio was very supportive and always available talk to, to understand further steps and procedures. Later Chloe was very helpful and was always quick to respond to any of my queries and helped complete the transactions and paperworks. Overall I was very happy with the service provided by RW Invest and definitely recommended the same to new investors.
5/5
GoogleWe had the pleasure of working with Chloe on our recent purchases of two units in Manchester which we have just exchanged on today! The service and attentiveness from Chloe throughout the process has been brilliant and she has been very efficient with any queries we had and any following up that was required. 10/10 customer care from Chloe, would highly recommend!
5/5
GoogleA great team at RWInvest I was led through the viewing/purchasing process in a very clear manor and kept up to date with progress without being bombarded. Chloe and Lewis were very helpful leading me through my first property purchase, answering my often stupid questions without hesitation. I felt confident in the team, who were fast in communication, a 2 second dial on the phone or an email response within the hour was the standard throughout my entire experience. A good bunch
5/5
TrustpilotKallum was very helpful
Kallum was very helpful in showing us the apartment we've bought, answering questions, and working with our tight schedule. Thanks!
We appreciate the support, thank you.
5/5
TrustpilotI can’t speak highly enough of all the…
I can’t speak highly enough of all the staff at RW Invest. This is the purchase of my second apartment and couldn’t be more pleased with the professionalism and conduct of all I come into contact with. A very special shout out to Lewis who goes the extra mile to meet and answer all pertinent questions. So attentive and professional, a credit to and a big asset to the firm. Also Thomas who goes out of his way to find answers to any queries you may have. Highly recommend RW Invest, you are in good hands.
Thank you for leaving your feedback
5/5
TrustpilotGreat support for my apartment purchase
Fast response to inquiries, good and open, very communication.My contact persons Rachael and Anthony were always available and answered all my questions in a very professional and friendly manner.
We appreciate your positivity
5/5
TrustpilotQuick easy sale
I sold a property through RW and found the process very quick and easy. The staff were helpful and transparent about their process and fees. They found a buyer for the property very quickly which only goes to show that they are well connected and there is no time wasting. Kallum Holmes guided me through the process. He was very helpful and responsive.
Glad you are satisfied
5/5
TrustpilotI purchased the apartment in Liverpool
I purchased the apartment whose construction is not yet finished, and I asked to visit it. I determined whether the representatives of the company were Daniel Chapma and another representative whose name I unfortunately do not remember. Both of them arrived with a smile on their face, they took me to a comprehensive tour starting at the construction site and then the main building so that I could get an impression of it and its facilities. The representatives of the company answered my questions, and in matters where they had no answers (regarding management fees, for example), they promised to get back to me.The positive feeling also stems from the fact that, as far as the company is concerned, the deal was over a long time ago, yet they acted as if the deal was still ahead of them.
Thank you for your positive comments
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
