5/5
GoogleChloe has been thorough all through the engagement process. Pleased overall with her professionalism.
Trusted Agent profile
RW Invest estate agents in Liverpool, Salford and London
★★★★★
2,265 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,265 reviews on two platforms, rated 4.7 out of 5 overall.
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Our offices
RW Invest's three offices, most reviewed first. Each has its own page.
- RW Invest LiverpoolUnit 101, Tea Factory, 82 Wood Street, L1 4DQ1,664 reviews · 701 on Google (4.7)68 in the last 90 days
- RW Invest Salford8 Exchange Quay, M5 3EJ1,281 reviews · 189 on Google (4.8)76 in the last 90 days
- RW Invest LondonCity Point, 1 Ropemaker St, EC2Y 9AW217 reviews · 217 on Google (4.4)5 in the last 90 days
Awards
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every RW Invest office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleMy experience with RWinvest has been great. Everyone has been extremely helpful, particularly Heather Wilson and Peter Sinclair. Thank you for making my investment as smooth as possible.
1/5
GoogleMe and my wife invested in 2018 via RW invest in 2 off-plan projects in Liverpool. We were promised to having assured return and trusted developer…. None has happened as the so called trusted developer went into administration and he is a limited company… What is more surprising that my own off plan purchase wasn’t registered in the land registry and I was surprised that I got to know from the administration management that the same apartment was registered under a different name before me in 2017!!!, , , , , , , , , , , , , , 1- When I purchased the property, the project was supposed to be finalized by September 2019 which is far away from covid time. 2- RW invest knew that this development was with another developer but for some reasons the initial developer didn’t even build 1 floor. 3- my unit 320 was sold to someone else’s name in December 2017 as per land registry. RW invest didn’t inform me that it was sold to someone else. 4- when I bought the same unit it was never registered in land registry to secure my investment through the appointed solicitor. 5- what a coincidence that the same solicitor ceased trading prior administration and RW invest appointed another solicitor that hasn’t even registered my purchased unit in land registry. 6- I did pay 75% of the full amount and all my money were disappeared. Audience those are pure facts.
5/5
GoogleI had a great experience with RWinvest. Lewis was a great mediator. He kept me up to date with everything, on top of being availble to contact at all times. Thank you so much!
5/5
GoogleDuring my conversations with Lewis… During my conversations with Lewis McKibbin, I have found him very helpful and eager to succeed in my RW Investment. Prompt in returning calls, willing to assist at all stages. While meeting Lewis in person during a site visit he showed composure, expertise, to give me confidence in his ability. 5 Star Plus
5/5
GoogleChloe Walker was a great Client Care Manager. She was helpful, knowledgeable and answered all questions that I had.
5/5
GoogleLast minute request for site visit to The Summit where I've purchased one of the apartments with Lewis from RWInvest was perfect. Patience in showing me my unfinished apartment, some completed flats to see the quality of the finishing & furnishing, the new WFH office space and reception areas. Superb knowledge of the block, and specifics about Legacie that positively answered all my questions and specifically explained after-care services provided by the developer. Excellent client manner, knowledgeable about Legacie but very knowledgeable about the industry, which was extremely helpful with a problem investment of mine in Liverpool. Will keep in contact with Lewis to get status updates of my property and any other questions i may have.
5/5
GoogleRW invest have been very helpful and have informed me every step of the way. Lewis and Tiarnan have been brilliant and have answered all the questions I had. They also took the time out to visit the site with me. Highly recommended.
5/5
GoogleI was luckily assigned Kallum from the RW team and he was collaborative, communicative and always willing to go above and beyond for us. Would thoroughly recommend
1/5
GoogleAvoid,Avoid,Avoid,Avoid,Avoid,Avoid,Avoid you paying the first holding deposit like me without seeing the contract and that's the starting point to have a ride of a hell .be wise and do not pay a penny before you see the contract and do not, not, not, not listen to salesman and do not take their advice on serious basis as everything is focused to get your holding deposit and then you are like a wounded deer in their hands .Now when you read this it is only yourself to blame if you stretch out deposit without seeing the contract .I am 100 % sure if anybody with smallest brain see the contract they will not hand out holding deposit and will approach with little bit of wisdom. They keep removing our reviews. Do your due diligence please please they are quick to take your money and then go cold we are in a group of people who have been conned by RWinvest. The group already has 35 people. Suspected money laundering look into the Director Alexander Hamm has multiple companies setup which then get closed before the tax year. Beware all of companies house.
4/5
GoogleLewis McKibbin has been extremely patient and helpful in the finalization stage of our purchase at Baltic One. His communications are comprehensive and precise, and we were both impressed with his customer care ethic. Paul & Marisol Boardman
5/5
GoogleAll round great team, particular shout out to Chloe Walker - very supportive, helped provide clarity and regularly chased for check ins/updates when I was being unhelpfully unresponsive. Pleasure to deal with.
5/5
GoogleDaniel was extremely helpful in arranging a suitable date/time for me to visit the site for City Residence Apartments, Liverpool when I was in the area. Both Daniel and site manager showed me my apartment and provided further detail on specifics across the site to help me see progress. Many thanks.
1/5
GoogleTruly awful experience. Purchased two units (off plan in 2019) at the recently completed Baltic Square development. I am currently engaged with solicitors on several fronts so will elaborate more when possible. Gary Clarke from client relations was my point of contact and has been downright dishonest and misleading from the get-go. Will post explicitly detailed follow-ups in due course here.
5/5
GooglePhoebe was the absolute best. She was so patient with me and extremely nice on the phone. It was great working with her
5/5
GoogleKallum Holmes from RW Invest was a great host showing us around our new apartment in Liverpool. He made sure that we had plenty of time to inspect the apartment and allowed us to visit the other parts of the complex that made the development unique. He even took time to give us a tour of the surrounding are since it was out first time in Liverpool. Our overall experience with RW Invest has been positive from the start and Kallum made even better! I would definitely look to them again if I was in the market for another property.
5/5
GoogleHeather Wilson has been a true professional throughout this process, offering the support, guidance and follow up when required, particularly at the latter stages of the process. The client care offered and curated to address my concerns, ensured a confident pair of hands to take us towards completion. Thank you for your support throughout. Its been a pleasure working with you.
5/5
GoogleGreat experience from start to finish, good follow up from sales through to exchange. Would highly recommend potential off plan investors, sales are very knowledgable in the properties and location. Kudos to Tiarnan from sales and Rachel from customer care.
5/5
GoogleVery efficient and clear communication when dealing with the company. Our agent Tom ( Thomas Southern) went over and above the call of duty to make the deal happen despite numerous hiccups from both sides.
1/5
GoogleWorst company ever stay away!! Lost thousands on development and bought 3 units! After investigating the company they look like they are in money laundering setting up companies and starting them at the tax year and then closing them down just before it ends. I've found this for at least 3 business for Alexander Hamm on Companies House. I would advise doing your due diligence before as the sales are trained to get you over the line as quick as possible (DO NOT FOOL FOR THE CHARM) Once your sale is in it's then passed over to post sales who never answer your emails or return your calls!!
5/5
GoogleFast response to inquiries, good and open, very communication. My contact persons Rachael and Anthony were always available and answered all my questions in a very professional and friendly manner.
5/5
GoogleChloe was phenomenal! Start to finish made it so easy for me. I’ll be requesting her if I deal with RW again which I certainly plan to
5/5
GoogleWonderful experience with RW right from purchase to completion I dealt with Aaron Serrao who understood my investment requirements well. He found me the property, kept me up to date with the development and answering my questions. Then, Thomas Southern and Lewis McKibbin well arranged us a completion site visit. Lewis McKibbin showed us around our finished apartment and the facilities available in the development. He also briefed us the surrounding developments since it was our first property investment in Liverpool. Lewis was a polite gentlemen. He was very helpful, knowledgeable and answered all questions that we had. Our overall experience with RW Invest has been positive from the start. I would definitely look to them again for another property. Kenith Tam Date of experience: February 10, 2023
5/5
GoogleLewis showed us round The Summit today, where we have invested in a property. He was very efficient, knowledgeable and friendly; putting our minds at ease by answering any questions we had. His professionalism and passion for RW Invest shone through and we would highly recommend a tour from him.
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Questions about RW Invest
Which RW Invest office has the most reviews?
Liverpool has the most, with 1,664 reviews rated 4.7 out of 5, followed by Salford with 1,281.
Where are the RW Invest offices?
Has RW Invest won any awards?
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
