RW Invest estate agents in Liverpool, Salford and London

★★★★★ 5/5

Trustpilot

Fast efficient and reliable.

Rating only, no written review.

Idrish · 24 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Because the processo was quickly

Rating only, no written review.

Adalberto · 24 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Good support with resale

Kallum Holmes provided great support and kept the communication lines open and eventually helped to complete our resale.

Supratik · 23 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Thank you Daniel Chapman. Excellent standard of customer service...

It was a pleasure to be shown around our investment by Daniel Chapman. Daniel was a true professional, answering our queries in the most in-depth way possible and with the insight we needed, to feel the additional confidence. Upon request, Daniel went out of his way to show us around the community, adding further assurance to our investment. It was great to see the location, connectivity and accessibility of the property to the wider Liverpool community. Thank you Daniel, for the value added service. Greatly appreciated. Keep up the excellent standard of customer service.

Davinder · 21 May 2023 · RW Invest Salford

★★★★★ 4/5

Trustpilot

Rocky at times but solid overall

We purchased an off plan property in Liverpool 4 years ago, which is just due to complete next week. The delays were partially due to covid, and partially due to the development changing hands. This transition was the rocky stage, where we found it unclear what was happening and difficult to get straight answers. However, we did accept that there would likely be rocky patches like this with buying a property off plan.However, now that we’ve seen the flat we’re absolutely delighted. The place looked fantastic, really good quality for the investment we made and we now feel strongly we made the correct decision.There have been a few people involved in the experience, but the standout for us was Daniel Chapman who regularly answered our questions promptly and showed us around the apartment when it was finished.I’ve knocked off 1 star just for the reduced communication frequency during the transition stage, but I do accept that things were chaotic around covid which may have been the reason.

Andrew · 19 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Daniel and Chloe - Fantastic client care team

Fantastic team guiding me through the whole purchase process - from spending the day showing me the different areas of Liverpool, helping me select the right properties to suit my requirements, getting the paperwork done smoothly and always being on the end of the phone to sort out any queries. Could not have had better service from Daniel, my Property Investment Consultant and Chloe, my client service manager. Nothing was too much trouble and I never felt like I was being sold to, they were genuinely interested in client care. Many thanks to them all. I have today exchanged contracts on two apartments and I would not hesitate in working with them again.

Lynne · 19 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

They are very professional. I am very pleased with first experience

From initial contact to exchange the RW sales team and support team were very transparent and communication was very good and responsive, and they were on top of things to.make the process efficient. Very pleased so far. Thanks Ryan and Chloe!

Babette · 18 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Chloe was exceptionally helpful during…

Chloe was exceptionally helpful during the exchange process liaising between both myself and the Solicitor to ensure both sides knew what to do and when and chased on a daily basis.I have purchased a previous property through RW Invest who were then also very helpful.

Jonathan · 17 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Exceptional Service and Seamless Transaction

As a first-time real estate investor in the UK, I recently had the pleasure of working with RW Invest, and I must say that I was extremely impressed with their service. From the beginning, they displayed professionalism, dedication, and a genuine commitment to ensuring my investment journey was successful and stress-free.The journey started with my initial deposit for a 4-bedroom property, which unfortunately didn't work out due to associated government charges which I wasn't aware of and prepared for. However, I was impressed by how RW Invest handled the situation. They prioritized my interests and ensured I didn't lose money by promptly offering me an alternative, more affordable property. This level of transparency and genuine concern for my investment's security impressed me.I enjoyed working with Chloe, the Associate Client Care Manager, throughout the process. Chloe's outstanding commitment to customer service was evident from the first interaction. Chloe was incredibly responsive and consistently kept me informed at every transaction stage, paying attention to detail and willing to go the extra mile to ensure that all the necessary documents were promptly delivered and accurately signed.Chloe was always available to provide guidance and support, with exceptional communication skills and a proactive approach that made the process smooth. I would also like to commend RW Invest for their perseverance in finding the right solicitor to handle the transaction. Although we went through two solicitors who couldn't meet my expectations, RW Invest didn't give up and eventually connected me with a third solicitor who was an absolute delight to work with. Their expertise and efficiency contributed greatly to a stress-free exchange process.Overall, I am extremely pleased with the service I received from RW Invest and would highly recommend them to anyone looking to invest in real estate in the UK. Their commitment to customer satisfaction, transparent communication, and ability to adapt to unforeseen circumstances truly makes them a joy to work with.For the exceptional service provided by Chloe and the entire team at RW Invest, I have no hesitation in awarding them a well-deserved 5-star rating.Disclaimer: This review is based on my personal experience as a real estate investor and does not constitute financial or investment advice.

TAYO · 16 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Why I would highly recommend: Rachael Barkley was my Client Care…

Rachael Barkley was my Client Care Executive and couldn’t have made the process any easier or smoother. In fact this was my second purchase with RWinvest and I specially requested Rachael as she had been so fantastic first time round. Nothing was too much trouble, she went above and beyond to cater for the fact that I live abroad and my availability was restricted due to Ramadan hours also. Rachael held my hand through the whole process and was patience personified.

Ms · 16 May 2023 · RW Invest Salford

★★★★★ 2/5

Trustpilot

The One Baltic Square (OBS) development…

The One Baltic Square (OBS) development is designed for investors who can afford to buy with cash. However, it was mis-sold to individuals that they could get mortgage. It is true that RW invest could arrange mortgages for buyers but that comes with enormous fee plus much higher interest rates. Also, the promised assured rental income was not honoured. The furniture package we were forced to buy so that we will be eligible for assured rent is meaningless because assured rental is not honoured. The original list of furniture pacakge has been downgraded - They argued they could do this within the law, but for a company that has 4.7 out of 5, it is an immoral thing to do.

Alex · 15 May 2023 · RW Invest Salford

★★★★★ 4/5

Trustpilot

Im going to invest this company but im…

Im going to invest this company but im scared to give my money its my life once i been fool my life is dead so what you think guys this company? Could someone help me

Arabelle · 12 May 2023 · RW Invest Salford

★★★★★ 4/5

Trustpilot

Onsite visit at The Element

We requested a site visit to look at the flat we have bought as well as the show flat. The staff at RW Invest, especially Daniel Chapman, were quick to respond and set up the visit and were great in the day as were the people on site. Very pleased with the level of service we have received.

Sarah · 11 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Good service

Quick in replies, helpful in explaining the process!

Gul · 11 May 2023 · RW Invest Salford

★★★★★ 4/5

Trustpilot

My experience with RWInvest Customer Service

Prompt response to customer's requests and enquiries are top notch, making business transactions seamless and professional.Phoebe's proactive means of tackling customer's issues is so efficient and fit-for-purpose. Kudos to the team.

Customer · 11 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

The team were very responsive

The team were very responsive, answering questions quickly and clearly

Mike · 10 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

This is my second investment with them

This is my second investment with them, very serious and friendly people, totally recommended.

Luis · 10 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Excellent client care

Phoebe was most helpful in keeping me updated with the information I needed and liaising with the law firm. Customer care at this company is excellent.

Sandy · 9 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Customer service excellence

support and advice given was excellent. Highly recommended.All queries were well addressed.

Barbara · 5 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

A* Aftercare

Have had such a good experience working with Daniel Chapman at RWInvest. I wanted to sell my unit and Daniel has been so helpful throughout explaining the process and supporting me with every query I had. I was concerned that RW Invest would abandon me once they had collected my money and I didn't feel like that at all. The aftercare is what really stands out. As a result of the excellent service that I have received I have decided to keep my unit so that is a real testament to the customer service. Thanks again Daniel :-)

Mr · 5 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Excellent service from Daniel Chapman!

Excellent service from Daniel Chapman!We have just received the funds from the assignment. Daniel was very friendly, kept in regular communication throughout and promptly responded to any questions we had throughout the process. Daniel set the context of the process really well so we knew what to expect, including the timeframes and we are very happy to have completed the assigment in the timeframe we were given. Thank you so much Daniel.

Charlotte · 2 May 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

The entire procedure was great

The entire procedure was great. special thank to Rachael Barkley Client Care Executive

Michael · 30 April 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

Chloe was great she always helpful and…

Chloe was great she always helpful and quickly responded to my phone calls and emails. I appreciate all she did and highly recommend her and the team at RW invest.Rosemarie simeoni

Rosemarie · 30 April 2023 · RW Invest Salford

★★★★★ 5/5

Trustpilot

brilliant

brilliant. Highly recommend

Satwinder · 28 April 2023 · RW Invest Salford