Trusted Agent profile
★★★★★
2,263 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,263 reviews on two platforms, rated 4.7 out of 5 overall.
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RW Invest's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotVery helpful staff
Very helpful staff. Rachael Barkley was very professional and approachable and always on board with my case making sure everything was going as per plan. She always answered my queries without delays.
Thank you for your feedback, Mazen
5/5
TrustpilotRWinvest are an excellent company
RWinvest are an excellent company. Racheal Barkley is my client care executive. She was there to help me understand all what I needed to do to proceed with the Purchase of my property. She is knowledgeable, on point and responded to me within minutes. Very happy to work with her and other members of her team who were also very helpful. Thank you
Thank you, Ms Edwards
1/5
TrustpilotDO NOT invest your money with RW Invest - BUYER BEWARE
DO NOT invest your money with this company, their employees are pleasant and attentive until they have majority of your money, they then pass you on from pillar to post, recommend solicitors who keep 'shutting down'despite you having paid money upfront for their their services and after almost 5 years of being patient (Covid was taken into consideration) My GBP35,000 has been sitting in their bank account earning interest and the development is still not completed - the newly appointed solicitor has suggested all potential investors group together to sue the development at a further cost which goes into the thousands and the developer has emailed to advise against it meaning the purchasers are left adrift RW invest appear to have washed their hands of it and cannot help me apart from sending me further emails about other developments that they would like to fleece me for. At this stage it looks as if I have lost all of my money and have no asset to show for it. Absolutely disgusted with this firm and cannot believe that legally this could happen in the UK. Prior to making this investment I checked the internet for any bad reviews and could find none - the reality is the before sales service is good but unfortunately you will be scammed - I wish someone had written an honest review - as a single parent this money was meant to subside my son's university - due to the financial strain this put on me my son did not complete university. BUYER BEWARE !!
Dear A Christie,Thank you for your feedback. However we must stress that the information contained in your review is not correct. The development referred to in your review was a buy-to-let student property investment. The solicitors referred to in your email were unfortunately impacted heavily during the early stages of the Covid-19 pandemic due to national lockdowns and changes to working conditions. As a result they unfortunately made the decision to cease trading, as many businesses across the UK were forced to do through no fault of their own. When this happened, RWinvest worked with the developer to source alternative legal representation on your behalf to minimize any disruption caused by this - Please note this is not the 'newly appointed solicitor' you refer to.As Covid-19 heavily impacted the student rental market and many students returned home or had to study remotely, there was no occupancy level for the completed part of the development, as with the majority of student accommodation across the country, and due to the ongoing and ever changing nature of the restrictions of the pandemic there was no indication of when this disruption would ease. As such, RWinvest worked with the developer who has now reached a positive, private and confidential agreement with all original investors in respect of their deposited funds which you will be aware of.RWinvest has been in constant communication with all investors as well as the developer in order to provide updates where possible relating to the sale of the development and we have actively advised against the risks of proceeding with the course of action suggested by the second alternative solicitors (not appointed by RWinvest) as we do not believe their suggestion is the best course of action at this stage.Should you wish the above directly we would welcome you to contact us at your earliest convenience.RWinvest.
5/5
TrustpilotRW Invest makes Investment Easy
My investment was handled with great care and attention. RW Invest helped me understand the local opportunities and managed the overall sales process very professionally. At any time I always had a contact point for any questions. I recommend RW Invest.
Thank you, Michael
5/5
TrustpilotDaniel from RW Invest
Daniel from RW Invest , always was on other side of the phone during the progress with updates, Apreciate his help
Thank you for your feedback, Michael
5/5
TrustpilotGreat customer support
I would wholeheartedly recommend RWInvest if you are considering investing in property. They have been very helpful and kind. Great care is taken to ensure that they find the best deal for you. I would like to say an extra special thank you to Daniel Chapman who has gone above and beyond expectations in guiding me throughout this process. Sharon
Thank you for your kind feedback
5/5
TrustpilotAlways reply back to you ASAP and don't…
Always reply back to you ASAP and don't keep you hanging about, also very helpful and polite and pleasure to work with would recommend very highly
Thank you for your feedback, Mr Ali
5/5
TrustpilotVery responsive
Very responsive, polite, and efficient
Thank you Sini
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleGood
3/5
GoogleA City landmark with some restaurants in the arcade.
5/5
GoogleGreat as always
4/5
TrustpilotChloe did an excellent job of…
Chloe did an excellent job of supporting me through the process.
Thank you for your feedback, Paul
1/5
TrustpilotINVEST WITH CAUTION
To date and over 5 years since investing in a development through RWinvest, I still patiently wait for a compensation package due to the development failing and going into administration.Very regrettably I expect to receive less than 50% of the £ 65K that I outlaid towards the property.Please exercise extreme caution when investing.
Dear Alistair,The development you purchased a property in was a residential buy-to-let investment property.Unfortunately in 2020 the developer encountered difficulties due to a series of complex and unprecedented challenges faced across the industry due to the global Covid-19 pandemic and national lockdowns imposed across the country.When restrictions began to ease, the construction team were one of the first to return to site to continue with construction work but there were still safe distancing measures and a multitude of other new safe working measures in place. Due to the constantly changing nature of the pandemic and government imposed rules, the developer was ultimately unable to continue with the build and was placed in to administration. Once this happened RWinvest contacted all investors to inform them of the position and offered a proposal to assist the buyers to purchase the site out of administration with the funds they had already contributed in order to progress the site to completion. Within this proposal we offered to assist buyer to appoint any required contractors, quantity surveyors and necessary personnel to complete the build. For the proposal to move forward this would require the agreement of all investors, but unfortunately circa. 50% failed to respond to the proposal, and of those that did respond, some were not willing to move forward with the proposal.With this being the case the development was left in the hands of the administrators who are the specialists in restructuring, and we understand that they are still in constant communication with all investors working to secure the best possible outcome. RWinvest.
5/5
TrustpilotPurchase and Sale of Property
RW Invest guided me through purchasing a rental property, providing on-time updates on the construction progress. When I decided to sell the property, they quickly advertised it, and I got a better deal. Thank you Daniel Chapman and team.
Thank you Athanasius
5/5
TrustpilotDear RWinvest Team,
Dear RWinvest Team,I wanted to take a moment to express my gratitude for the exceptional service I received from Adam Burns during my recent property purchase.From the beginning, Adam demonstrated a high level of professionalism, knowledge, and efficiency. He guided me through every step of the process, ensuring that I understood all aspects of the transaction. His prompt responses to my inquiries and his willingness to address any concerns made the experience remarkably smooth and stress-free.I wholeheartedly recommend Adam Burns and RWinvest to anyone considering property investment. Their professionalism, transparency, and commitment to client satisfaction are truly remarkable.Thank you, Adam, and the entire RWinvest team, for your outstanding support during this journey...
Thank you, Duygu
5/5
TrustpilotAmazing service from Lewis
Amazing service from Lewis. He was so helpful throughout my resale process. At one point I was calling him everyday to ask something or the other and he was so patient and supportive. Would not hesitate to recommend RW invest to anyone. Thanks again Lewis
Thank you, Mr Oo
5/5
TrustpilotLiverpool - invest with Rwinvest
I've invested with various various companies and tried to diversify - Rwinvest are by far the safest and most professional in their field and most importantly keep their promises - the final product meets expectations, which I cannot say for others I have used - If I had known, I would have bought all the properties through Rwinvest. A thumbs up for Rwinvest. Daniel Chapman was our point of reference , so rest assured , they meet their clients full way.
Thank you for your feedback, Ernesto
1/5
TrustpilotA big no advice
During the purchase process in June 2018, I had an excellent service from RWinvest . However, I don't recommend at all to purchase! You might end up like me and the other investors who saw themselves frustrated and not even worth trying to have our money back because the invested amount is small considering the exorbitant price of legal fees and the chances to get your rights back because of the way the contract exchange has happened. Below is the story and you will know in the conclusion who their target audience to sell for. - First Promise Failure: Deadline of the completion date.After having the contract exchange processed, I was in continuous follow up as I could see that the completion date is impossible to be met which was April 2019. The excuses were many and my reply to them used to be "you promised to provide us trusted and well reputed developer" the answer used to come in a mean that the developer will anticipate....Of course the deadline delay was covered legally... therefore, we have been informed that definitely by September 2019 it will be finalized and they provided us at a later stage with a partial certificate of completion so we can pay the required amount to complete the 75% of the full value. However, the second deadline failed and they again promised us by March 2020. The reality is that the third promise was surely not going to happen but they collected the amount as per the contract and generated a completion certificate...- The First Shocking News!During March 2020 Covid-19 started to hit hard and they used this reason to buy more time. However, we understood later that the building can't be completed due to issues with the city council as it doesn't meet the regulation requirements!!!! We explored this reason after administration announcement done by the developer! - The Second Shocking News!After knowing that, we, as apartments' buyers, will get some of our invested amount returned as creditors (way less than 50%). I explored that the same project had issues and was bought by the developer and my apartment was registered under someone else's name and RWinvest didn't inform me about that! I leave it to you to imagine what kind of company is this!!!!- The Third Shocking News!The appointed solicitor didn't register my contract in the land registry!!! I leave it to you to imagine as well why this has happened?- The Fourth Shocking News!I will get 0% back from what I have invested because of the above reasons. My wife will write her review about the same experience in the same project (Fabric District) and about the second project called Hamilton Hub that we did invest in during summer 2018 as well ad we got 0 return to this moment...... and it has shocking news too...Majority of the investors that I got connected with were foreigners not living and residing in the UK and this might be a strategy and I let you imagine why RWinvest has done this....Note: I only highlighted some of the issues and there are more facts that I will be publishing.Watch out!Charly
Dear Charly,Whilst the developer for both projects did everything possible to mitigate the issues that Covid-19 presented, they were ultimately unable to continue with the projects, leading the first, Fabric District Residence, to be placed in to administration as a direct result of the impacts of the pandemic.RWinvest has been working on behalf of all investors in both developments to assist in facilitating the best possible solution.With regards to Fabric District Residence, RWinvest spoke at length with the administrators to find a solution and to broker the best possible outcome for all of our clients who have purchased in this development.RWinvest wrote to all investors to offer a proposed buyer-led purchase of the development. If the proposal was accepted RWinvest had agreed to work with investors to appoint the relevant Quantity Surveyors, Lawyers and Construction Managers who were professionally qualified to deliver the project and see it through to completion. Unfortunately, only around 50% of investors responded to the proposal and of those that did respond, not all gave their acceptance.In order for the proposal to move forward it would have required all investors to be in agreement. As such, the administrators remained the primary point of contact to facilitate a solution for the investors.With regards to Hamilton Hub, the developer with RWinvest’s assistance, secured a new buyer to purchase the development in its entirety, which will facilitate the return of all of the original investors deposited funds. Our understanding is that this sale is still in process and we are awaiting further updates from the developer.We understand that it is unfortunate that the developer for both developments, YPG, has gone into administration which no one could have foreseen prior to the Covid-19 pandemic.We are working tirelessly on all fronts to resolve these outstanding issues and will always do what we can to assist our clients.RWinvest has a dedicated post sales team to assist all of our clients once they have purchased a property through us. Should you wish to discuss any of the above in further detail, please contact us at your earliest convenience.RWinvest
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Liverpool has the most, with 1,662 reviews rated 4.7 out of 5, followed by Salford with 1,280.
Yes. In The Trusted Agent 2026 awards: RW Invest, Liverpool won Trusted Agent.
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