Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotChloe Walker ensured that we were kept…
Chloe Walker ensured that we were kept up to date during the sales and exchange process. She was available to assist and answer queries whenever needed. Saj Ali made the initial sales process simple and informative.
Roland · 12 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hello Roland, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotAdam was great
Adam was great - from day 1 he followed us through the process and helped us get where we wanted! Seamless process and painless!
Michele · 12 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotChloe Walker supported me throughout…
Chloe Walker supported me throughout the process to exchange on my property. She did a great job keeping on top of the process ensuring the exchange was made smoothly and in a timely manner.
Richard · 9 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you Richard.We appreciate you taking the time to share your experience with RW and Chloe specifically. We will continue to meet your expectations.
★★★★★ 4/5
TrustpilotCase resolved
I was passing a difficult situation, I did not manage to buy a property through RWInvest and after Peter Sinclair did an investigation I received the deposit back. All my respect for him and for assisting on my case. He definitely deserves a 5 star, however the reason of 4 is because the agent who tried to sell the flat (not anymore with them), did not give the right information re the property. If my situation will change, I will chose to go ahead with them.
Consumer · 8 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you sharing your feedback. Although unhappy at first, we are glad you spoke with Peter and he was able to turn the experience around for you. Glad it has also reassured you for future investments with us.
★★★★★ 4/5
TrustpilotLONG OVERDUE REVIEW
LONG OVERDUE REVIEW: A big shoutout to the RWInvest's property team, especially Daniel Chapman and Heather Wilson, for their exceptional service. Their consistent communication, even well after completion, demonstrates their unwavering dedication to client satisfaction. They go above and beyond to ensure clients are fully informed and supported throughout the entire process. Our investment journey was not a smooth ride, but that was on us who dropped the ball on doing our due diligence. They are a selling team, and really good at what they do. So as an investor do take the time to do your own research, also go with your own solicitors to avoid hiccups.Other than that, with Daniel and Rebecca at the helm, RWInvest's property team offers a personalized and reliable experience that instills confidence in every client interaction.Stanley / Rachael
Stanley · 8 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hi Stanley,Thank you for sharing. We take great pride in our service and we are glad that Daniel and Heather gave you the service you expect. Being personalised and reliable are all parts of delivering a great service and ultimately, what we are here to do.
★★★★★ 5/5
TrustpilotGood Service from Chloe Walker RW invest
Good Service from Chloe Walker, very supportive and helpful throughout the exchange process, thank you Chloe
Qureshi · 8 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for sharing your feedback on Chloe. We are aware how supportive Chloe is and it is great you have shared for others to see.
★★★★★ 5/5
TrustpilotHappy with everything so far
Happy with everything so far. Quick to respond, friendly and helpful
Mike · 7 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hi Mike,Thank you for your positive comments. We are glad everything is meeting your expectations so far and we will aim to maintain this moving forward.
★★★★★ 5/5
TrustpilotAfter sales service.
I took completion of my apartment in One Baltic Square last week. Kallum Holmes met me on time at the site to go through snags. There were only a few minor items and everything got rectified on the day. They could not do more to make sure I was happy with the apartment and nothing was too much trouble. This was after I had paid for completion so good and reliable after sales service. Thanks RW.
Tham · 5 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 1/5
TrustpilotBEWARE!
BEWARE!I would avoid any purchases using this company.I was persuaded by a very pleasant selling agent, to invest in two properties over 5 years ago both were being developed by YPG. One went bankrupt and the other one has been continuously delayed again and again. I must warn anyone contemplating in investing in any YPG project or in any RW Invest promoted scheme! I have completely lost any faith in humanity
Amber · 5 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Dear Amber,Thank you for your feedback.When we initially agreed to market these properties all relevant due diligence was carried out and the developer had a proven track record of completed developments in the same area which were fully tenanted and paying assured rent in full and in a timely manner. Given this was the case, there was no cause for concern. Whilst it is regrettable that the projects referred to in your feedback later encountered difficulties, those difficulties were as a result of various economic factors, including but not limited to the Covid-19 Pandemic which impacted the construction industry across the UK, and the continuously changing nature of the pandemic and restrictions imposed on the construction industry further compounded these difficulties. Given the above, these difficulties could not have reasonably been foreseen at the time the properties were marketed. The first development referred to in your feedback faced challenges as a result of rising material costs combined with supply chain issues throughout the global pandemic, amongst many other challenges arising throughout that period. These difficulties occurred throughout the Covid-19 pandemic, and at the time RWinvest reached out to all investors to inform them of this and worked with closely with the administrators in an attempt to facilitate the best possible solution and attempt to achieve the best possible outcome for investors. One proposed solution was, without obligation, to assist investors to purchase the site out of administration using deposits already paid, and we would then help in appointing the relevant professional team of Architects, Quantity Surveyors, and Construction Managers etc. to finish the development. Unfortunately we did not receive sufficient response to this proposal and therefore the development remained with the administrators who are still in communication with all investors. The second development referred to in your feedback encountered almost identical issues, however as the construction on that development was further progressed, several blocks were able to be completed using materials already on site, and we will continue to monitor the situation to assist wherever possible.Please be assured we do understand and share in your frustrations, and whilst it is regrettable that you remain unhappy with the progress so far, we can assure you that our clients best interests are always our focus and we will always do everything possible to assist in any way that we can. RWinvest.
★★★★★ 1/5
TrustpilotI have paid in full for my property…Hamilton hub
I have paid in full for my property Hamilton hub from rw invest /ypg , its been 7 years on and still nothing but lies, I would strongly recommend to anyone thinking of investing with rw invest/ypg. I am now having counselling as they have taken 50.ooo pounds from me and 200 other investors. I am at my wits end and was contemplating some very bad things as I have nothing left and can't see the point in going on. Pls take heed do not trust rw invest/ypg.
Andrew · 4 February 2024 · RW Invest Liverpool
Agent replied · 16 June 2024
Dear Andrew,Thank you for your feedback.Please be assured that we understand and share in your frustration.The development you purchased a property in was a purpose built student accommodation. The development completed at around the same time that the Covid-19 pandemic arrived in the UK and nationwide lockdowns were imposed in early 2020.The Covid-19 pandemic impacted every sector across the UK including the construction industry and the student rental market. During the initial stages of the government imposed lockdown, many students vacated their properties and new developments such as this one could not take bookings for their opening academic term, which meant the building remained vacant. As you may recall the restrictions imposed within the various periods of lockdown were consistently changing which meant that there was no certainty on when bookings could resume. Once the lockdown restrictions had eased, it was no longer viable to rent the properties as originally intended and the developer has since been working to find a solution to return all investors deposits to them in full. RWinvest has been in constant communication with investors throughout this time providing updates where possible and assisting in any way we can. Please be assured that our clients best interests are paramount and we will continue to offer our support to all of our in this matter. We do not wish for any client to feel undue pressure regarding this matter and would invite you to continue to speaking with our post-sales department so that we can offer our full assistance. RWinvest.
★★★★★ 5/5
TrustpilotGreat journey with RWinvest
I had a great journey with RWinvest. Prompt reply, great communications throughout and knowledgeable in their field. Thank you Adam and the team once again.
Sul · 4 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you.
★★★★★ 5/5
TrustpilotKallum the agent was attentive
Kallum the agent was attentive, professional and answered all questions asked
Abi · 4 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for sharing your positive feedback re the service provided by Kallum.
★★★★★ 5/5
TrustpilotBest service and best investment in the…
Best service and best investment in the UK with RW Invest
Shadi · 2 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you.
★★★★★ 5/5
TrustpilotBuy to let purchase
The experience of purchasing my buy to let property via RWinvest was pretty smooth. In particular, Heather Wilson from Client relations team was a great help and was able articulate clearly what was required at the various stages of the process.
Sino · 2 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
We appreciate you taking the time to leave your experience for others to see.
★★★★★ 5/5
Trustpilothappy purchase
The whole team of RW Invest has been amazing, all are friendly, professional and working around the clock to help me. Sami Abdul helped me with the purchase and came up with a few flexible payment plans, I can't thank him enough, stay up late to show us the development plan and pictures online to show us that we really had made the right decision in the purchase.Adam Burns was helping me with the legal purchase side of things with patience and support, giving me good advice and help with my solicitor side of queries as well. Their recommended Legal company processed the whole purchase SO FAST, I am amazed. I have just got a call from the After Sales Team for the development progression with pictures and updates. All is good, I highly recommend using their service.
May · 2 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for sharing your positive feedback. Time is of the essence for our investors which is why we will always act as quick as we can.
★★★★★ 5/5
TrustpilotUsually fast response on request or…
Usually fast response on request or question. Very customer orientedThanks to Emily Mulcahy
Martijn · 2 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hello Martijn,Thank you so much for your feedback. We understand that investing from overseas can be confusing, so we are thrilled to hear that we have helped you to have a smooth investment journey.
★★★★★ 5/5
TrustpilotA great start to my investment journey, thank you RWinvest
It has been a pleasant start to me and my investment partners through RWInvest. This was an off-plan apartments purchase in Liverpool. The initial exchange of the property has just been completed. I would like to thank Adam Burns who was professional, kept us updated throughout and promptly answered our queries. Although there were delays in the process due to unforseen causes, Adam was quick to update us and deadlines were met. Thank you and looking forward for the final exchange and completion of the property.
Suman · 2 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Hello Suman, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotExceptional customer service, supporting and helpful.
I have had the pleasure of experiencing exceptional customer service from RWinvest. Adam and Michelle were remarkable and were exceedingly supportive in facilitating the acquisition of two properties in Liverpool, at "The Gateway." Their guidance was instrumental in the purchase of the properties and I express my utmost satisfaction with their assistance, and I am inclined to not only endorse but also consider any property advertised by RWinvest.
Narendra · 1 February 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you Narendra! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotGreat experience
I am very happy and satisfied with RWinvest. Their team was always responsive, supportive and friendly throughout my investment process. Thomas from RWinvest team was especially very supportive and he made sure that I have all the necessary information at the right time. He helped me with all my queries, and helped me to complete my investment process smoothly and with peace of mind.
Babak · 31 January 2024 · RW Invest Salford
Agent replied · 15 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotVery good service
Overall very good service from RWInvest. Adam has been very supportive throughout the purchase process. We will look forward to work on more ventures with RW Invest and I would also recommend to anyone
Denis · 31 January 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for your review, denis!It’s really great to hear that everything went smoothly with your investment journey, and we are grateful that you chose RWinvest and are considering doing so again!We have years of experience supporting investors who wish to grow their property portfolio, and we can’t wait to assist you again!
★★★★★ 5/5
TrustpilotRWinvest is an excellent company
RWinvest is an excellent company. Kallum, assisted me throughout and it was all done in a professional manner.
Sheku · 31 January 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for sharing your experience for others to see
★★★★★ 5/5
TrustpilotClient Relation Officer liverpool
I would like to give a shout out to Heather Wilson for providing a very professional, polite, efficient service. We had some concerns in relation to our purchase, and they were immediately resolved. she kept us informed of everything at every stage and delivered us a positive outcome, a first class service.
Angela · 30 January 2024 · RW Invest Salford
Agent replied · 15 June 2024
Thank you for leaving your positive feedback
★★★★★ 5/5
TrustpilotApartment viewingJust been shown around the show…
sJust been shown around the show apartment in block C at parliament sq Liverpool by Dan Chapman.First class tour answered all of our question,s,very professional and willing to go the extra mile.Looking forward to our final visit when our apartment is finally signed off.Dan has been our get too point of contact from start to finish 10/10 well done Dan Paul/Liz hughes
Paul · 30 January 2024 · RW Invest Liverpool
Agent replied · 16 June 2024
Thank you for leaving this feedback. Daniel always does what he can to support.
★★★★★ 5/5
GoogleVery satisfied
Daniel Chapman has been very helpful
Sanjay · 29 January 2024 · RW Invest Salford
Agent replied · 26 August 2024
Thank you for your comments
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