5/5
My experience with RW Invest has been incredibly positive. The team is highly professional and attentive, always addressing my queries promptly. Their expertise and guidance have made the entire process seamless.
Trusted Agent profile
★★★★★
2,265 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,265 reviews on two platforms, rated 4.7 out of 5 overall.
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RW Invest's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
My experience with RW Invest has been incredibly positive. The team is highly professional and attentive, always addressing my queries promptly. Their expertise and guidance have made the entire process seamless.
5/5
Overall very good service at RWInvest. They have very supportive contact support service, especially and have been very helpful throughout the sales process of moving into Element The Quarter. I would highly recommend to all family and friends!!
5/5
Great experience with the whole RW team. Special thanks to Rachael for promptly and patiently assisting with all our queries. Also, a shout out to Aaron for his professionalism.
Hi Paul, Thank you for leaving your feedback, especially highlighting the great service from both Rachael and Aaron.
5/5
Fantastic company! I scheduled a viewing with my boyfriend and the agent arrived on time, providing a great tour. The follow-up communication was prompt and effective, resolving any concerns we had.
5/5
There are many uncertainties for the overseas buyers but we are pleased that the speedy responds from Ms. Rachael Barkley are definite and helpful. A wonderful experience throughout the purchase process. Highly recommanded for the first time buyer.
Hello Michael, Our team has years of experience working with all kinds of investors across nationalities and cultures. We understand that there are extra considerations when investing from abroad, and ensuring that our investors feel assured wherever they are based is always our priority. We are so pleased that we were able to provide a great service for you, and we hope to hear from you again!
5/5
It has been a pleasant start to me and my investment partners through RWInvest. The initial exchange of the property has just been completed. I would like to thank Adam Burns who was professional, kept us updated throughout and promptly answered our queries. Although there were delays in the process due to unforseen causes, Adam was quick to update us and deadlines were met. Thank you and looking forward for the final exchange and completion of the property.
Thank you Suman, We are extremely grateful for you sharing your positive experience on our page for other investors to see what we deliver for our clients. We are always here if you need anything further.
5/5
I have had the pleasure of experiencing exceptional customer service from RWinvest. Adam and Michelle were remarkable and were exceedingly supportive in facilitating the acquisition of two properties in Liverpool, at "The Gateway." Their guidance was instrumental in the purchase of the properties and I express my utmost satisfaction with their assistance, and I am inclined to not only endorse but also consider any property advertised by RWinvest.
Thank you for positive feedback, Narendra.
5/5
Moving in to Element the quarter was a pretty smooth process. We were able to get a viewing just a few days after we enquired. Contracting was all online and was a simple, and easy to follow. Plus, the staff were particularly helpful and professional in the process.
5/5
It was successful investment journeys with RWinvest, started 2020 and continued. The entire team is marvelous and very cooperative. Their advice was really valuable and beneficial to me. Trust had been built more and more by the good results I've got. My retirement plan is prepared and implemented through them. Special Thanks to Thomas, Sam, Jessica and Danial :-)
We appreciate the positive feedback
5/5
Renting my apartment through RWinvest, the sales agent for Element The Quarter, has been a straightforward and hassle-free process. Their team was responsive and knowledgeable, guiding me through the rental process with ease. They understood my preferences and helped me find the perfect apartment within Element The Quarter, making the whole experience enjoyable. What sets RWinvest apart is their commitment to tenant satisfaction. I can say, RWinvest has made my rental experience at Element The Quarter exceptional. Their seamless rental process, dedication to tenant happiness, and efficient problem-solving have been truly commendable. I highly recommend RWinvest to anyone looking for a stress-free and pleasant renting or purchasing experience.
5/5
Our experience with the sales agent who facilitated our apartment rental was exceptional. Their professionalism and dedication ensured a seamless transition into our new home. From the first viewing to signing the lease, their attention to detail and prompt communication made the entire process stress-free. It’s evident that they genuinely care about their clients and strive to provide the best service possible. this sales agent is the one to choose. Highly recommended!
5/5
Proactive Communications
Positive communication and constant updates throughout purchase process
Hello Iain, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Great support
Post-sales team is always very helpful, friendly and trying to resolve any issue as soon as possible. Great post-sale support. Special thanks Heather and Daniel.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Dealing with Emily the Client Payments…
Dealing with Emily the Client Payments Manager was a positive experience. She was very helpful and quick to answer all my queries and also made the effort to phone me personally on occasions which was a nice touch.It would be nice if some of her colleagues would be as responsive as her.
Thank you for your positive feedback, Manoreh, we really appreciate it!
5/5
Excellent service and very prompt
Excellent service and very prompt. Will definitely be working with the company again!
Hell, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Brilliant experience from RW Invest
Brilliant experience from RW InvestI bought my 1st off plan property from RWInvest and can say the process has been very smooth and easy every step.When I made enquiry was contacted by Ciaran Connolly he was brilliant explained every step thoroughly and answered allmy questions in depth. He made me feel confident in my decision.I had pleasure of working with Adam Burns in customer care, his expertise and guidance were commendable throughout the conveyancing process. His knowledge and friendly approach in explaining made the whole process exciting and enjoyable. I appreciate his dedication and he made sure we exchanged within agreed time.Would highly recommend them and look forward to completion process.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Excellent service by Chloe and Andy
Excellent service provided by Andy and later on Chloe, very informative and friendly and provide updates regularly and promptly.
Thank you for your positive feedback, Munir. We really appreciate it.
5/5
Absolutely amazing team
Absolutely amazing team - Chloe Walker and Ben Fisher from RW Invest. They are high level professionals and helped us build amazing property portfolio. The communication with them is pleasant and we would love to keep working with them.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Highly recommanded for the first time buyer!
There are many uncertainties for the overseas buyers but we are pleased that the speedy responds from Ms. Rachael Barkley are definite and helpful. A wonderful experience throughout the purchase process. Highly recommanded for the first time buyer
Hello Michael,Our team has years of experience working with all kinds of investors across nationalities and cultures. We understand that there are extra considerations when investing from abroad, and ensuring that our investors feel assured wherever they are based is always our priority.We are so pleased that we were able to provide a great service for you, and we hope to hear from you again!
5/5
Very happy with the process from RWInvest
Very satisfied with the process from RWInvest. Adam has been fantastic in advising in what I needed to complete and ensuring I never had any doubts throughout the process.
Thank you for your feedback Luis, we are very pleased to hear you were happy with the service you received from Adam!
5/5
I met with Kallum to view a property
I met with Kallum to view a property. I very much enjoyed meeting him and he was personable, attentive and patient!
Thank you for your feedback, Adam, it is very much appreciated and we are glad to hear you were happy with the service during your visit.
5/5
RWInvest
I write this review with regards to Adam Burns, employee (Client Care Executive) working with RWInvest. Adam has been exemplary in his many many dealings with me over purchase of a property recently. Via dozens of emails and telephone calls I have come to regard Adam as always friendly and approachable, and most of all, exceedingly patient. If all employees at RWInvest are as good as Adam, then they have a great company by definition. Good luck and all the best to you.
Hi Sanjay,It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Great service from RW Invest
Great service from RWInvest. 2nd purchase with them, and I’m happy to say that the service is 100% from the Sales Team (Saj Ali) to the Client Care Team (Adam Burns). Great support through the process. Thanks
Hello Manny, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Rachael A+ service
Thanks Rachael for another easy exchange really appreciate it as always
Thank you Mr Oo! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
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Liverpool has the most, with 1,664 reviews rated 4.7 out of 5, followed by Salford with 1,281.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.