Trusted Agent profile
★★★★★
2,266 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.
RW Invest's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBest ever, I would like to express my sincerest thanks to Ms Chloe Walker ,Mr Ryan and the team leader Mr Craig. They gave me the greatest help during the purchase transaction. Best location with best price, that's what they offering. Highly recommended... Muchas gracias a RW invest Liverpool. Yo compré el apartamento y la transacción se completo rápidamente. Son muy profesionales.
5/5
GoogleRachael did a fantastic job in providing client care support. She is always professional, helpful and very knowledgeable, and a pleasure to talk to. Yasmine C
Thank you Yasmine! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleHannah Joy helped me viewing the completed flat yesterday. It's a very smooth and enjoyable experience. I am glad RWinvest takes well care of me and make the buy to let process unpainful.
Hello Patrick, Thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
GoogleRW Invest has been really communicative and professional throughout the process (so far) of the purchase of a new build. There were some hiccups along the way (as expected), from other parties, so I really appreciated that RW Invest was present and accountable throughout and worked to help resolve all issues effectively, thanks to Ryan, Craig and Chloe. Chloe as client care manager was really friendly, responsive, communicative and professional - kept me updated along the way and was really helpful, thank you!
Hello L, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
GoogleWe have recently made an acquisition through RW-Invest and have been very satisfied with the quality of service, professionalism and "taking the extra mile for investors" attitude. They were neat, attentive and very willingful to answer all kinds of questions. They provided due guidance all through the process and showed flexibility when faced with client demands. My special thanks go to Michelle Morgan and Chloe Walker.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
GoogleI recently purchased a property through them and the experience was exceptional. Adam was my point of contact and he was very professional, knowledgable about the market, went above and beyond to assist me in making sure a smooth process. As an international buyer I would always recommend Adam and his team for an exceptional experience.
Hello Shafraz, Thank you so much for sharing your positive experience! We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
GoogleDealing with RWinvest has been a pleasure. Polite, friendly, prompt, very professional and extremely competent. Shout out to Tony for providing a superb sales experience: friendly, thorough, going well out of his way to give relevant advice and updates, and fostering a trusting client relationship. And to Chloe, who was excellent: prompt in chasing up every step of the process, clear in regular communication, proactive in keeping us up-to-date. The team here is a real delight to work with, made it all seem seamless and hassle-free. Would highly recommend them, and look forward to working with them again in the future.
Hello Karthik, Thank you so much for sharing your positive experience! We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
Trustpilotmade my first investment with RWInvest
made my first investment with RWInvest. Very professional and highly suggested.
Thank you
5/5
TrustpilotGreat Firm, Lots of Help with the process
Great Firm, Special thank you to Adam Burns who took great care of us with all our inquiries and guided us through the whole project, would reccommend them highly if you're planning to invest in the Liverpool
We appreciate you taking the time to share for others to see
5/5
TrustpilotFantastic experience…
It was a fantastic experience collaborating with the RWInvest team, especially Andy, Lewis, and Chloe. They guided me through the process seamlessly, displaying patience and transparency throughout. Looking forward to seeing them all again soon.
Thank you for sharing for other clients to see your positive journey
5/5
TrustpilotI recently made an off-plan property…
I recently completed the purchase of an off-plan property development through RW Invest in Liverpool. The team, particularly Hamid, Rachel, and Daniel, demonstrated professionalism, competence, and exceptional support throughout the entire process. I extend my sincere gratitude for their assistance and would recommend the company.
Thank you for sharing your positive feedback on the back of your experience with RWinvest. We appreciate the comments
5/5
TrustpilotBest in class experience!!! Adam is exceptional!!!
I recently purchased a property through them and the experience was exceptional. Adam was my point of contact and he was very professional, knowledgable about the market, goes above and beyond to assist me in making sure a smooth process. As an international buyer I would always recommend Adam and his team for an exceptional experience.
Hello Shafraz, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
TrustpilotExcellent team off professionals,very…
Excellent team off professionals,very helpful and understanding, pleasure to do business with such a great people
Hello Darius, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotRW-Invest are a professional…
RW-Invest are a professional organization and the experience was fantastic. I specifically would like to call out Adam Burns and Aaron Serrao for the help they provided
Hello Pavan, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotTrustworthy 100%
Trustworthy 100%. I can without doubt, recommend RW Invest, as a buyer and a seller. I have always felt that I was completely informed and kept up-to-date with any news on the progress of my transaction. This outfit is a bunch of young professional enthusiasts that take pride in their work, I have enjoyed dealing with them over the last few years, firstly when I bought a property and secondly when I wanted to sell my property. This is the only property investment company you need, even more so if you are a non-resident. They gave me peace-of-mind every step of the way. Thank you to Daniel Chapman for all his help and honesty, and I have to mention Sean Orret, who sold me my first investment.
Hello Ian, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotBest in the UK
RW in Liverpool team always considers the customers needs. I was lucky enough to get the property I liked and completed the entire transaction within two months. Ms Chloe Walker, Mr Ryan ,and the team leader Mr Craig are the best salespeople I recommended. Especially Ms Chloe, she always puts the customers first. In short, RW invest is a very professional real estate company.
Thank you Carlos! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotRWInvest
A very professional team in helping us to secure our investment property in London. Highly recommended to any prospective buyers.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
GoogleRating only, no written review.
5/5
TrustpilotInvestment Property - Highly Recommended
RW Invest played a pivotal role in my search for an investment property as a non-resident landlord. Lee Blackie adeptly grasped my requirements, swiftly identifying a suitable property. Throughout the purchase process, Adam Burns provided invaluable expertise, liaising with solicitors as needed. I highly recommend the team for their seamless and rewarding approach.
Hello Alison, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
1/5
TrustpilotLost for words.
Sadly leavng only one star in my experience with Rwinvest. Unfortuneatly due to the economic turn down Feb to May last year 2023 i was unable to complete on a New Build property in Liverpool on time as I had a shortfall financially to cover after making two payments and furniture package 3k around £64,000. When my mortgage offer collapsed I explained my situation to the Rwinvest sales team. One was very helpfull in explaining if i could fund the gap there may be a chance i could complete late. With a glimmer of hope on the horision I sold my business to fund the gap and the money was in place all be it two weeks past the closing date. I desperatley contacted Rw for around 8weeks and was told they could not get hold of the developer as they where on holiday and there was no one available. Eventually after several attemps Rw got in touch however said contact a legal representative. Whilst i waited and waited and sold everything i had the property was re sold. Origionally in good faith i handed over my life savings during a Pandemic and the build completed. I sadly found out my fate from the acting solicitor i had lost everything. So no property, no promised income rental and now facing not being able to retire and clear my debts. I read from otheir reviews of great customer service . Yes at the begining. I had the door closed in my face. No return calls. I even asked if it was possible to re invest the lost cash if anyone could help me. I found out after eurovision weekend the property was sold. Looks like i am not alone here. Devasted to say the least.
Dear Mr T Dev,Thank you for your feedback. However, we must point out that the content of your review does not accurately represent events relating to your purchase.Our Post-Exchange team had been in continuous communication with you relating to completion of the property you had entered in to a contract to purchase, all calls and emails were answered and our Post-Exchange team had kept you informed on the approaching completion date. We appreciate you had made efforts to re-arrange your finances in order to complete on the property, and whilst we do not wish to see any clients deposit forfeited, and we did make your case to the developer, the developer did allow additional time of several weeks beyond your completion deadline in order for you to raise the funds to complete on the purchase.It is important to note that during this time the developer themselves incurred significant costs whilst allowing you the additional time to raise funds to complete, meaning that they could not continue to extend this time any further. Unfortunately this decision of the developer supersedes our position as the Sales & Marketing agent and was not something that we were able to overturn.RWinvest.
5/5
TrustpilotAbsolutely deserving of the 5 star
Absolutely deserving of the 5 star review for making sure the smooth transaction over the sale of a property. Shout out to Adam for coordinating with the solicitors and answering every query along the way. My wife and I would like to convey our most heartfelt thanks.
Thank you Frank! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotThe whole experience dealing with RW…
The whole experience dealing with RW starting from James in sales, to Chloe in client care management was smooth and professional with the outmost support and understanding. A big thank you for all the hard work.
Hello Ashraf, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotI had a great support right from the…
I had a great support right from the start to the end. Harry, chloe and Donna supported me with the appropriate documents to provide. They also extended the contract date to ensure that I did not loose my deposit. Thank you all your your work ethics.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotThe company keeps track of the process…
The company keeps track of the process all the way from picking up the apartment till completion of the purchase. Very good and experienced staff. Smooth process overallMight be better in the future if the company explicitly states the fees of SDLT for non residential customers since it's percentage of the property price
Dear Moosa,Thank you very much for your feedback, it is very much appreciated.
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Liverpool has the most, with 1,665 reviews rated 4.7 out of 5, followed by Salford with 1,282.
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
