Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI wanted to start by saying I very rarely leave reviews but in full transparency the RW Invest team do deserve one. I bought an investment property in Liverpool given the growth trajectory of the area. They did a fantastic job of educating me on the market and where would be best suited for the investment - They provide a consultative service and take the salesy approach out of the discussion. James and Lewis did great job of making me feel at ease but also there were ample examples of them going above and beyond, they're great sales people and someone i'd want on my team!
With regards to aftercare, Daniel and Chloe have also been rockstars, again - fantastic customer service and no question is ever too much. They also pick up the phone knowing who you are and if they dont know the answer they wont just make something up, they'll find out and come back to you! All in a very swift manner! Typically in the past i've found that sales people want to get the deal over the line so are very attentive but when it comes to aftercare it can drop off, this absolutely hasnt been the case and its been really refreshing!
From what i've seen it looks like Legacie are taking over the regeneration of Liverpool and i'd strongly recommend RW invest as a way of getting involved. Great customer service all around and somene is doing a great job of training the team and putting it at the forefront of everything they do.
Alex · 9 November 2024 · RW Invest Liverpool
Agent replied · 9 December 2024
Thank you Alex!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotI had the pleasure of working with Choe…
I had the pleasure of working with Choe from RW Invest while purchasing my property, and I couldn’t be more grateful for her care and professionalism. From start to finish, Choe provided exceptional support, always ensuring I felt informed and confident throughout the process. Her attention to detail and genuine commitment to my satisfaction made the experience seamless and stress-free. I highly recommend Choe to anyone looking for a trustworthy and dedicated property agent. Thank you for your outstanding service!
Constantinos · 5 November 2024 · RW Invest Salford
Agent replied · 23 November 2024
Hello Constantinos, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotGood First Investor Experience
I came across a recent investment opportunity with RW Invest and Joshua McIntyre presented a good serviced apartment in Salford. Joshua was very knowledgeable with the figures and surrounding areas with their upcoming regeneration projects. From that point on, my investment opportunity was managed by Chloe Walker who assisted with all contracts, liaising with appointed solicitors and facilitated developer agreements. Chloe is a proactive and confident Account Manager to work with and this made my first investment an enjoyable experience. I would happily recommend RW Invest and if you're lucky to get Chloe as your Account Manager. You'll be in good hands to help you finalise your investment exchange. Thank you Chloe for all the support that you've provided in the last few weeks.
Denny · 5 November 2024 · RW Invest Salford
Agent replied · 23 November 2024
Thank you Denny! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleThe Level of Service is Outstanding!
RWinvest company as a whole provide all of the required information, are always there to help and also answer questions in an efficient manner, really impressed!
Will definitely recommend the company to anyone who are looking to either have business or personal investment in property.
Wakene · 4 November 2024 · RW Invest Salford
Agent replied · 11 November 2024
Hi Wakene,
Thank you for your fantastic review! We're thrilled to hear you found our service outstanding and that you're willing to recommend us. Providing efficient support and information is our priority. We look forward to assisting you with future property investments.
★★★★★ 5/5
GoogleRating only, no written review.
Shyheim · 2 November 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Thank you very much for your feedback, Shyheim. We really appreciate it.
★★★★★ 5/5
GoogleExcellent customer service from Chloe - my first time using this service and very impressed
Sarah · 2 November 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Hi Sarah,
Thank you for your feedback! We're thrilled to hear about your positive experience with Chloe. Providing excellent customer service is our priority, and we're glad you were impressed with your first visit. We hope to serve you again soon!
★★★★★ 5/5
GoogleThey showed great patience and profession during the house viewing and decision making. The agents did their best to answer the questions and figure out the solution for me.
Jinjie · 2 November 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Hi Jinjie
Thank you for sharing your positive experience with our agents. We're delighted to hear that they were able to assist you effectively during your house and decision-making process. Your feedback motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, feel free to reach out.
★★★★★ 4/5
GoogleI’m an investor at their project 6 years ago
I dealt with many of the managers at RW
Previously was with Ben Fisher and now with Peter Sinclair
Peter is very responsive
He will go above and beyond to make things go smoothly. His customer service can be a role model. Amazed by how much he is willing to help and support and the advices he give are so helpful . Thank you a lot Peter🌹
Lolo · 2 November 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Hi Lolo
Thank you for taking the time to share your experience with Peter. We're delighted to hear that his dedication and customer service have made a positive impact during your investment journey with us. Your feedback is greatly appreciated and will be shared with the team. If you need any further assistance or advice, feel free to reach out.
★★★★★ 5/5
GoogleI love speaking with Josh. He’s very knowledgeable about the Manchester area and got and a couple of pretty good deals which included a back to market unit. Chloe was assigned to me after the sale was confirmed and she has been very helpful in getting all the paperwork in order and chasing down solicitors for me too! This help is invaluable if you’re not UK based in my opinion!
Patrick · 2 November 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Hi Patrick,
Thank you for sharing your positive experience with us! We're thrilled to hear that Josh and Chloe have been so helpful and supportive during your process, especially with navigating the challenges from abroad. Our team takes pride in providing knowledgeable and efficient service to ensure a smooth experience for our clients. If you need any further assistance, feel free to reach out.
★★★★★ 5/5
GoogleThe transaction was really easy to complete given the complexities from our side. Chloe was patient and guided us through the process. She was always communicating and checking in to ensure everything was going smoothly both with us and from a legal stand point. Appreciate the help, no doubt will have further transactions as we build our portfolio.
Thanks again
M · 2 November 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Thank you for your kind words! We're delighted to hear that Chloe was able to guide you through the process. We look forward to assisting you with any future transactions as you continue to build your portfolio.
★★★★★ 1/5
TrustpilotFake advertisements on Rightmove
RWinvest publish advertisements on Rightmove at certain prices. However, those properties do not exist when enquired..it’s just a fake marketing scheme they use to attract people. Don’t fall for it.. if you fill out a request for a brochure, they will then spam your inbox and make calls to promote other expensive investments ..I have screenshots of few advertisements as proof..
Chanaka · 31 October 2024 · RW Invest Salford
Agent replied · 23 November 2024
Dear Chanaka,Thank you for your feedback. RWinvest markets many properties for sale on a number of marketing platforms including, but not limited to, Rightmove.Our property adverts reflect our current portfolio of properties for sale. Our extensive property portfolio caters for all potential investors who are welcome to make an enquiry, at which point our dedicated sales team can work directly with investors to assist them in finding a suitable property for their own needs.We only contact potential investors once an enquiry has been made, however if you wish for contact to cease, we can certainly remove your details from our database moving forward.Should you require any further assistance we would urge you to contact us directly so that we can help.RWinvest.
★★★★★ 5/5
TrustpilotThe Level of Service is Outstanding!
The Level of Service is Outstanding!RWinvest company as a whole provide all of the required information, are always there to help and also answer questions in an efficient manner, really impressed!Will definitely recommend the company to anyone who are looking to either have business or personal investment in property.
Wakene · 30 October 2024 · RW Invest Liverpool
Agent replied · 16 June 2024
Hell, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotProfessional and helpful
They are doing a great job in introducing the property, answering questions timely and professionally. They helped to get in touch with various sources of information to cross check and offered me a good bargain. The communication was absolutely smooth and responsive. As a first-time property investor, I am happy for now with my purchase experience
Jerry · 30 October 2024 · RW Invest Salford
Agent replied · 23 November 2024
Hi Jerry,Thank you for sharing your positive experience! We're thrilled to hear that our team was able to assist you effectively and that you found our communication smooth and responsive. It's great to know that we could support you as a first-time property investor. If you need any further assistance or have more questions in the future, feel free to reach out. Enjoy your new investment!
★★★★★ 5/5
TrustpilotChloe is very helpful and efficient at…
Chloe is very helpful and efficient at her job would definitely recommend to a friend
Shyheim · 28 October 2024 · RW Invest Liverpool
Agent replied · 16 June 2024
Thank you for your feedback, Shyheim
★★★★★ 5/5
GoogleAdam burns has been so helpful. He is attentive, efficient and all round fantastic. Very greatful to him for making my investment so smooth.
Thank you !
Maddie · 28 October 2024 · RW Invest Salford
Agent replied · 11 November 2024
Hi Maddie,
Thank you for sharing your positive experience with Adam Burns. We're thrilled to hear that he provided attentive and efficient service, making your investment process smooth. Your feedback is greatly appreciated and will be shared with Adam and the team to keep up the fantastic work.
★★★★★ 5/5
TrustpilotAmazing service from Chloe keeping me…
Amazing service from Chloe keeping me updated with my resale and working hard to keep things moving in the background. Have done several deals with RW Invest now and the service is always great. Thanks Chloe
Rutendo · 26 October 2024 · RW Invest Salford
Agent replied · 23 November 2024
Hi Rutendo,Thank you for your kind words! We're thrilled to hear that Chloe has provided amazing service and kept you updated throughout your resale. We truly appreciate your continued trust and support in working with us on several investments.
★★★★★ 5/5
GoogleMy experience with RW Invest is positive. My contact person Adam Burns is committed and helpful and has a good eye for what service provision entails. The collaboration was mostly pleasant and this was one of the reasons why we were able to complete the purchasing process successfully
W · 26 October 2024 · RW Invest Liverpool
Agent replied · 17 June 2024
Hello W B, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleI recently visited Embankment Exchange. That was arranged by Hannah Joy. She was very flexible in arranging the visit to coincide with my travel plans. That was much appreciated. She presented the development well and answered all my questions.
Michael · 26 October 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Hi Michael,
Thank you for sharing your positive experience with us. We're thrilled to hear that Hannah was able to accommodate your schedule and provide a thorough presentation. Your feedback is invaluable and ensures we keep delivering quality service. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleRWInvest have been friendly, understanding and supportive in helping us with an off-plan investment. Their communication has been excellent; whenever we have needed to discuss an issue they have been able to arrange a call immediately. The information they have shared has been detailed, well-organised and easy to understand. We have been supported by Ben and Adam who have both provided excellent service in their respective fields.
Iain · 26 October 2024 · RW Invest Liverpool
★★★★★ 4/5
GoogleIn our dealings with RWinvest in the past 2 years, we have no complaints so far. Any concerns have been dealt with professionalism and sensitivity. Shout out to Michael Forshaw who's been very helpful and patient, promptly responding to queries and concerns and Client Care Manager Chloe Walker, ensuring a smooth and seamless process. They've kept us updated throughout the process. We hope our dealings with RWinvest continues smoothly as it's begun.
Nkoyo · 26 October 2024 · RW Invest Liverpool
Agent replied · 9 November 2024
Hi Nkoyo,
Thank you for your positive feedback and for acknowledging the efforts of Michael and Chloe . We're delighted to hear your experience has been smooth and seamless. We strive to maintain the highest level of professionalism and are committed to supporting you in the future. If you need further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotAdam burns has been so fantastic
Adam burns has been so fantastic. He is efficient and all round fantastic. My first investment journey has been made so smooth thanks to him. Highly recommend!
Maddie · 25 October 2024 · RW Invest Salford
Agent replied · 23 November 2024
Hi Maddie,Thank you for sharing your experience with Adam! We're thrilled to hear that he made your first investment journey smooth and enjoyable. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotVisit to Embankment Exchange
I recently visited Embankment Exchange. That was arranged by Hannah Joy. She was very flexible in arranging the visit to coincide with my travel plans. That was much appreciated. She presented the development well and answered all my questions.
M · 24 October 2024 · RW Invest Liverpool
Agent replied · 23 December 2024
Thank you for your kind words about Hannah Joy and your visit to Embankment Exchange. We're thrilled to hear that she accommodated your schedule and provided you with a thorough overview. Your feedback is valuable, and we're glad you had a positive experience. Feel free to reach out if you need any further assistance or information in the future!
★★★★★ 5/5
TrustpilotExceptional Support and Communication from RWInvest: A Review of Off-Plan Investment Experience
RWInvest have been friendly, understanding and supportive in helping us with an off-plan investment. Their communication has been excellent; whenever we have needed to discuss an issue they have been able to arrange a call immediately. The information they have shared has been detailed, well-organised and easy to understand. We have been supported by Ben and Adam who have both provided excellent service in their respective fields.
Iain · 23 October 2024 · RW Invest Salford
Agent replied · 23 November 2024
Hi Iain,Thank you for your kind words! We're thrilled to hear that Ben and Adam have been able to assist you effectively with your off-plan investment. We prioritise clear communication and are glad you found the information detailed and easy to understand. Feel free to reach out if you need further assistance or have more questions.
★★★★★ 5/5
TrustpilotWe have just completed on our first…
We have just completed on our first investment property with RW invest and i have to say the process was extremely easy and straightforward. The team are very friendly and easy to talk to.A special thanks to Chloe for always taking the time to reach out to us and make sure we was happy with everything and to answer any questions quickly that we had.
Paula · 23 October 2024 · RW Invest Salford
Agent replied · 23 November 2024
Hi Paula,Thank you so much for sharing your experience! We're thrilled that the process was easy and straightforward for you. We're glad you felt happy with everything and had your questions answered quickly. If there’s anything else we can do to assist, feel free to let us know.
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