5/5
GoogleRating only, no written review.
Trusted Agent profile
RW Invest estate agents in Liverpool, Salford and London
★★★★★
2,265 reviews across 3 offices and 2 platforms
RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,265 reviews on two platforms, rated 4.7 out of 5 overall.
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Our offices
RW Invest's three offices, most reviewed first. Each has its own page.
- RW Invest LiverpoolUnit 101, Tea Factory, 82 Wood Street, L1 4DQ1,664 reviews · 701 on Google (4.7)68 in the last 90 days
- RW Invest Salford8 Exchange Quay, M5 3EJ1,281 reviews · 189 on Google (4.8)76 in the last 90 days
- RW Invest LondonCity Point, 1 Ropemaker St, EC2Y 9AW217 reviews · 217 on Google (4.4)5 in the last 90 days
Awards
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every RW Invest office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleRating only, no written review.
5/5
GoogleKeyzotrick office
5/5
GoogleRating only, no written review.
Agent replied · 10 January 2025
Thank you very much for your feedback, Thamer!
5/5
GoogleRW was very helpful and I could buy a flat quickly and easily.
Agent replied · 25 December 2024
Thank you for your feedback, Adam. We appreciate it!
1/5
TrustpilotIn your interest to read before using them...
It is in your/general public interest that you read this review before doing business with RW Invest or Caro developments.After almost 2 years of mental distress dealing with them, and now having to take them and Caro (dev) to court, this is my experience of RW Invest & some advice:1.Untrustworthy - they don’t believe their own words because in my case they made numerous promises/representations (e.g. mortgageability) then ran behind disclaimers of liability. It's advisable you engage a lawyer before having a single conversation with them.2.They & Caro lead you to believe that the build will come with fire safety docs required by lenders. They waited till PC before telling us the build did not come with these docs, putting investors in a precarious situation. How there are developers avoiding fire safety standards after Grenfell that sleep at night, is beyond me!? 3.Reviews - Have you read a review of an investor who has gone through the entire sales cycle, who has successfully completed + is enjoying the returns they promise you? Great marketing, but from what I can see opportunistic {e.g taking steps to frustrate my conveyance to swallow investor deposits} & demanding I take an honest review down.Their strategy is to get TrustPilot to take honest but negative reviews down (multiple times), or write threatening legal letters. Their rating on here can't be trusted by a company who does this. 4.RWI have to join a property redress scheme, they've chosen The Property Ombudsman Service. TPOS is a very biased property redress scheme. Check out the unanimous voice of thousands who have referred disputes to them on their TrustPilot page. Big takeaways from all reviews: 1) the agents fund them; 2) they legitimise the behaviour of the agents. In fact, my advice not to use TPOS, it’s a waste of 7 or so months, go straight to the courts. Other investors have had better joy with agents enrolled with the Property Redress Scheme.5.RWI send you pre-completed reservation docs, be careful. This is corroborated by another reviewer on here 12th March 2024.6.Use your own solicitor & take them to every single conversation you have with them - as before, they do not believe their own words, they run behind disclaimers.7.RWI + developer work against completion (e.g. by failing to grant the surveyor access on two occasions). They then hold onto investors deposits even when they are responsible for things going wrong.8. They do not respect your privacy - I sent a data subject access request in Jan 2024, they still have not responded & now ICO has warned them. They also continue to send me marketing messages in breach of my rights to privacy.Based on my experience, I would avoid a co like this. If you are still considering, then at the least, ask them to connect you with at least 3 clients who have gone through the entire sales journey & are enjoying the returns they promise/are pleased with the service end-to-end. Or have been able to mortgage the property they advise as being mortgageable.IMPORTANT - There’s a burgeoning group of investors who are taking legal/regulatory action against rogues in this industry. Drop charlottehaggerty6 on gmail a line to join. Important that scammers & rogues in the industry are held to account.
5/5
TrustpilotI have recently invested in property with RW-Invest at Embankment Exchange, Manchester…
I have recently invested in property with RW-Invest at Embankment Exchange. Adam Burns provided me with outstanding support and guidance with solicitor activities, filling in and filing legal documents in order to exchange contracts for the properties. He was always available to answer my messages and emails promptly. His responses and replies were provided in a very timely manner.I’m very happy with the service given by Adam Burns. I found the interactions we had were efficient and friendly.
Agent replied · 23 December 2024
Thank you for sharing your positive experience with Adam Burns and our team at Embankment Exchange. We're delighted to hear that you received outstanding support and timely assistance throughout the process. Your satisfaction is important to us, and we're glad to have been a part of your property investment journey. If you need further assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotAdam Burns was very helpful and…
Adam Burns was very helpful and thorough with the investment process. The experience was very easy, he was swift to response and advice on matters quickly. Definitely recommend RW invest.
Agent replied · 23 December 2024
Hi Mina,Thank you for sharing your positive experience with us! We are delighted to hear that Adam provided you with helpful and thorough service throughout the investment process. Your recommendation means a lot to us. We're here to assist you in the future if you need any more advice or support.
5/5
GoogleSuper responsive, informative and overall smooth. The legal part took some time, but as expected
Agent replied · 25 December 2024
Thank you for sharing your experience with us! We’re glad to hear that you found our service to be responsive and informative. We understand that the legal process can take some time, and we appreciate your patience. If you have any further questions or need assistance, feel free to reach out.
4/5
GoogleAdam, the client care executive, provided excellent service. He cleared our doubts and ensured matters progressed swiftly to the next stage. Thank you, Adam, for your support.
Agent replied · 25 December 2024
Thank you for sharing your positive experience with Adam. We're delighted to hear he could help you so effectively. Your feedback motivates us to maintain our high standards of service.
5/5
GoogleI have recently invested in property with RW-Invest at Embankment Exchange. Adam Burns provided me with outstanding support and guidance with solicitor activities, filling in and filing legal documents in order to exchange contracts for the properties. He was always available to answer my messages and emails promptly. His responses and replies were provided in a very timely manner. I’m very happy with the service given by Adam Burns. I found the interactions we had were dealt with efficiently and friendly.
Agent replied · 25 December 2024
Thank you for your kind words and for acknowledging Adam's efforts. We're thrilled to hear he made a positive impact on your experience. Your feedback is greatly appreciated and inspires us to continue delivering exceptional service. If you have any more questions or need assistance in the future, feel free to reach out.
5/5
GoogleI had the pleasure of working with RW Invest and couldn’t be happier with the experience. From start to finish, they demonstrated incredible efficiency, ensuring every detail was handled promptly and professionally. What truly stood out, however, was their integrity throughout the process. They went above and beyond to provide clear, honest advice and always made me feel supported. I would in particular wish to commend Daniel in client relations and Adam in client care. If you're looking for a company who combines expertise with a warm, trustworthy approach, I highly recommend RW Invest. Thank you for making what could have been a stressful process so seamless and positive!
Agent replied · 23 December 2024
HI Shelaine, Thank you for sharing your fantastic experience with us! We're thrilled to hear that Daniel and Adam contributed significantly to your positive journey with RW Invest. Your kind words about our team's integrity and support mean a lot to us. It’s great to know we helped make your process seamless and stress-free. If you have any future inquiries or need assistance, feel free to reach out.
5/5
TrustpilotTeam was very helpful
Team was very helpful, explained the process from start to finish, in clear and effective throughout. Kept you constantly in formed of what will happen next. Special call out to Adam Burns and Tony Santos, for their fantastic help and assistance along the way.
Agent replied · 23 December 2024
Hi Jide,Thank you for taking the time to share your positive experience! We're thrilled to hear that Adam and Tony provided such clear and effective support throughout your journey. Your feedback is truly appreciated and will be shared with them. If you need any further assistance, feel free to reach out.
5/5
TrustpilotI would like to commend Adam Burns
I would like to commend Adam Burns for his exceptional support during the exchange process. Adam was consistently informative, ensuring all parties were well-updated and demonstrating a proactive, approachable attitude throughout.His dedication to addressing queries promptly and facilitating a smooth process was truly impressive. Adam’s professionalism and willingness to help made a significant positive impact, and he is a valuable asset to the team.
Agent replied · 23 December 2024
Thank you for sharing your positive experience. We're thrilled to hear Adam provided exceptional support and facilitated a smooth exchange process for you. Your commendation will be passed along to him and the team. Your feedback is invaluable and greatly appreciated.
5/5
TrustpilotDream team!
Lewis and Peter were absolute stars. They’re both so accommodating and made me feel secure in my experience as a first time buyer. Lewis showed us the flat and let us take our time, answered our questions with patience, and even made it feel like a fun experience. If you sold tickets, I’d be back! 😂
Agent replied · 23 December 2024
Hi Victoria,Thank you so much for sharing your positive experience with Lewis and Peter! We're thrilled to hear they made your first-time buying experience enjoyable and comfortable. Your kind words have surely made their day. If you have any future needs or questions, feel free to reach out. Enjoy your new flat!
5/5
TrustpilotI had the pleasure of working with RW…
I had the pleasure of working with RW Invest and couldn’t be happier with the experience. From start to finish, they demonstrated incredible efficiency, ensuring every detail was handled promptly and professionally.What truly stood out, however, was their integrity throughout the process. They went above and beyond to provide clear, honest advice and always made me feel supported. I would in particular wish to commend Daniel in client relations and Adam in client care.If you're looking for a company who combines expertise with a warm, trustworthy approach, I highly recommend RW Invest. Thank you for making what could have been a stressful process so seamless and positive!
Agent replied · 23 December 2024
Thank you for sharing your fantastic experience with us! We're thrilled to hear that Daniel and Adam contributed significantly to your positive journey with RW Invest. Your kind words about our team's integrity and support mean a lot to us. It’s great to know we helped make your process seamless and stress-free. If you have any future inquiries or need assistance, feel free to reach out.
5/5
GoogleHave worked with RW Invest across 3 purchases in last 12 months, great people to work with, Adam is our point of contact and is on the case co-ordinating amongst the various parties
Agent replied · 25 December 2024
Hi Asghar, Thank you for choosing to work with us on multiple purchases. We're thrilled to hear you've had a positive experience with Adam and our team. If there's anything else you need or any way we can assist further, please let us know.
5/5
GoogleSmooth, Fast, Responsive & Effective.
Agent replied · 23 December 2024
Thank you Chukwuka, We're thrilled to hear you found our service smooth, fast, and responsive! Your feedback is invaluable to us, and we strive to maintain this level of service for all our users. Thank you for sharing your experience!
1/5
GooglePlease please please do not fall for this like we did! The hole thing from start to finish is a scam! We are currently taking legal action against this awful company that I don’t no for the life of me how they are allowed to get away with what they are doing! These reviews they have on there are not genuine and this company is not looking out for you as the customer. We bought what was sold to us as a “penthouse” with a Juliette balcony. Put all of our savings into it with the promise of great returns and easy to rent investment. None of this happened! What happened was it was delayed by two years! Then out of nowhere told you have ten days to complete as in get mortgage in place Or will lose everything we had put into it (£60000) plus the apartment! Then when finally did complete have no Julitette balcony which was sold to as as the unique selling point then when raised the matter they told me Juliette balcony costs £15000 but they would give us £500 to shut us up 😂 if you are looking to invest please do not use this company I will not rest until justice is served
Agent replied · 23 December 2024
Dear Andrew, Thank you for your feedback, however we must stress under no uncertain terms that the contents of your review are not only untrue, but also highly defamatory. Firstly, all reviews left on our platform, both positive and negative, are genuine reviews left by investors reflecting on the experience that they have had with our company. The property you have purchased has been delivered to you as per the signed lease plans in your contract particulars, which you have signed and accepted as being correct as per the agreed plans and specification. Following this you raised several issues with our post-exchange team directly and our team has been actively working with you since this happened in order to come to a resolution as a gesture of goodwill in respect of your complaint. It is also untrue that you were recently ‘provided with a cost quote of £15,000 for a balcony’ No quotes or discussions of this nature have been provided as it is not in our remit to do so. We are aware that you are already in communication with our post-sales department regarding the issues you have raised and would urge you to continue to communicate with them regarding the matter should you wish to discussfurther. RWinvest.
5/5
TrustpilotA massive thank you to Andy Murray and…
A massive thank you to Andy Murray and Adam Burns from RWinvest. I can not thank them enough for their help, patience, support and guidance. I'm confident I have made the right choice and this is my second purchase from Reinvest and hope not the last. Thank you
Agent replied · 23 December 2024
Hi Ahmed,Thank you so much for your kind words and continued trust in us for your investment needs. We're thrilled to hear about your positive experience with Andy and Adam. Your satisfaction is our top priority, and we're here whenever you need further assistance. Looking forward to working together again in the future!
5/5
TrustpilotProfessional firm with good people
Have worked with RW Invest for three purchases over past 12 months, Adam is our point of contact and co-ordinates everything between the parties. Professional firm with good people.
Agent replied · 15 June 2024
Thank you, Asghar.
5/5
TrustpilotGreat communication and provided all…
Great communication and provided all information as requested. Regular updates by email and phone. Very approachable and talk to.
Agent replied · 23 December 2024
Hi Kamlesh,Thank you for your positive feedback! We're glad to hear that our communication and updates were helpful. If you have any more questions or need further assistance in the future, feel free to reach out. Your satisfaction is important to us.
4/5
GoogleBoth Adam and Andrew were helpful in every stage of my purchase.
Agent replied · 25 December 2024
Hi Vijay, Thank you for sharing your experience with Adam and Andrew! We're thrilled to hear that they were able to assist you throughout your purchase. If you have any further feedback or need assistance, feel free to reach out.
5/5
TrustpilotGreat support and easy to deal with
Adam was the point of contact who made things easy and straightforward. Defiantly made the process smooth.
Agent replied · 23 December 2024
Hi Saira, Thank you for your kind words! We're thrilled to hear that Adam was able to make your experience smooth and straightforward. We'll be sure to pass along your compliments to him. Your feedback is greatly appreciated!
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Questions about RW Invest
Which RW Invest office has the most reviews?
Liverpool has the most, with 1,664 reviews rated 4.7 out of 5, followed by Salford with 1,281.
Where are the RW Invest offices?
Has RW Invest won any awards?
Yes. In The Trusted Agent 2026 awards, Liverpool won Trusted Agent.
