5/5
GoogleIm new to Rooftops, great company to work for. Lovely customers and welcoming staff.
Trusted Agent profile
Rooftops Sales Letting and Management estate agents in Macclesfield and Wilmslow
★★★★★
90 reviews across 2 offices and 3 platforms
Rooftops Sales Letting and Management has two offices, in Macclesfield and Wilmslow. Together they have 90 reviews on three platforms, rated 3.2 out of 5 overall.
85
Reviews on Google
All 2 offices
3
Reviews on Facebook
All 2 offices
2
Reviews on Trustpilot
Business-wide
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Our offices
Rooftops Sales Letting and Management's two offices, most reviewed first. Each has its own page.
Latest reviews from every Rooftops Sales Letting and Management office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
5/5
GoogleTrying to rent out my house and got such a positive response from Rooftops in Wilmslow, warm, helpful staff from start to finish, would highly recommend.
5/5
GoogleJust sold my property through Rooftops, Wilmslow. Professional service from start to finish. Easy efficient service. Very friendly and helpful staff, could not recommend highly enough.
2/5
GoogleI have rented two different places with them and I have mixed feelings. Some of the people working here are awesome, others not, like everywhere else. My main concern though is that once you pay the fee, they basically get into a passive role, you have to press them to get your deposit information, contract, house info, etc. Also they use to mess up with the contracts, things like not adding special requests after being agreed (e.g: allow one pet in the apartment). All this may be due to them not really managing the property, but that doesn’t justify not taking care of what I said above.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleShocking levels of incompetence, rude staff who have no idea of how to communicate with potential tenants in the correct mannor. If you are a landlord and thinking of using this company stay well away as they think nothing of steering people away from your properties who are potentially great tenants!!!
Agent replied · 14 June 2024
Hi Greg, sorry to read your review if you would like to contact the office and speak to myself regarding this. Many thanks Samantha
1/5
GoogleRude staff, apartment was damp and was never fixed. Neighbors advised it has been a problem for years. When me and my ex moved out, staff member said to me that she thought my ex 'was trying to pull the wool over my eyes', not knowing we had a very good relationship. She didn't even think this was rude, inconsiderate or insensitive! They only took around 20 pics when we moved in when doing the inventory but took 100's when we moved out! Would NOT recommend!
Agent replied · 14 June 2024
Hi there, sorry to hear you were unhappy with how your tenancy ended I believe only a sum of £80 for cleaning was agreed and deducted from your deposit. If you would like to discuss the matter further please contact the office on 01625 434561
5/5
FacebookI just rented a house from Rooftops in Macclesfield and couldn't have been happier with how smoothly the process was; the staff were all lovely and helpful, can't fault a thing
5/5
FacebookRecently rented a property through Rooftops in Wilmslow... Extremely impressed with the service from the initial viewing to the move in!! Top marks for Rooftops!!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
FacebookRating only, no written review.
5/5
GoogleFriendly helpful staff. Good parking nearby
1/5
GoogleAbsolute nightmare, they will break into your home while you're not there to do 'inspections'. We had to threaten them with police and the landlord took away the keys from them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Rooftops Sales Letting and Management
Which Rooftops Sales Letting and Management office has the most reviews?
Macclesfield has the most, with 48 reviews rated 2.7 out of 5, followed by Wilmslow with 44.
Where are the Rooftops Sales Letting and Management offices?
The two Rooftops Sales Letting and Management offices, by town:
- Macclesfield: 107, Mill Street, Macclesfield, SK11 6NN
- Wilmslow: 26 Church Street, Wilmslow, SK9 1AU
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