Trusted Agent profile

Rooftops Sales Letting and Management estate agents in Macclesfield and Wilmslow

3.2

★★★★★

90 reviews across 2 offices and 3 platforms

Rooftops Sales Letting and Management has two offices, in Macclesfield and Wilmslow. Together they have 90 reviews on three platforms, rated 3.2 out of 5 overall.

Google logo

3.2 / 5

85

Reviews on Google

All 2 offices

Facebook logo

3.7 / 5

3

Reviews on Facebook

All 2 offices

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

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Our offices

Rooftops Sales Letting and Management's two offices, most reviewed first. Each has its own page.

Latest reviews from every Rooftops Sales Letting and Management office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Arrived to view a house. The agent 'moe' was late...didnt introduce herself as the agent. I had to press her for that. Then told we can't enter the property???? After agreeing to a viewing at said time..i was partly ignored then questioned weirdly again if I was there to view?? (errr yeah) then told I had to wear a mask, when in fact I don't. Very passive aggressive manner from moe throughout. Then when I heard her speil and said bye she said to my 3 Yr old son. 'seeya, wouldn't want to be ya' Overall rude and unprofessional from start to end. Maybe this agent needs to head to the scrap heap. It's 2021, her degrading of potential tenants is totally out of order. Won't be dealing with them again.

Richard · 16 April 2022 · Rooftops Sales Letting and Management Wilmslow

5/5

Google

In my opinion this is the best shop in Middlewich. Its packed with so many great little gifts and the cards are brilliant I always get mine from here . The staff are so pleasant , friendly and helpful plus a great fresh flower selection, well worth a visit.

Val · 26 March 2022 · Rooftops Sales Letting and Management Wilmslow

5/5

Google

Just a fabulous team all around. I was really struggling to find a property not only because of my requirements, but then rental market was going so quick during COVID. When I called up, they showed me a property that was going up that day on Rightmove, sent me the videos of it on WhatsApp (it was absolutely perfect) and booked me a viewing the next morning. All of the questions I had about cost of bills and EPC rating were answered within a matter of a few phone calls, so attentive. They had already checked with the Landlord if he would take us before viewing, making the timescale of securing the property shorter. Also offered to book a second viewing to meet the landlord again and discuss what furnishings we need. Cannot wait to move in September and for this estate agent to manage the property. Totally recommend, and made my first experience of the rental quick and smooth, like they read my mind!

Kate · 12 October 2020 · Rooftops Sales Letting and Management Macclesfield

1/5

Google

I was beyond bewildered by the level of unprofessionalism and negligence I encountered in dealing with them. They took weeks to come in and look at a broken window even though it was winter. When they eventually sent someone, winter was almost over and the damage had already been done to my heating bill. Not only that, but the window was never fully fixed as the maintenance person said it needed replacement and that, of course, never took place. This wasn't even the only time we received such atrocious service, just the most memorable. Abysmal experience overall with the only reliable thing about their service being the rudeness of the staff.

Yvette · 12 October 2020 · Rooftops Sales Letting and Management Macclesfield

1/5

Google

Horrendous service. Took weeks, sometimes months to respond to requests for maintenance. Extremely poor communication. I would not recommend them to anyone.

Evat · 16 April 2020 · Rooftops Sales Letting and Management Macclesfield

4/5

Google

Used Rooftops Wilmslow as a tenant and Macclesfield as a landlord. Staff at both offices helpful and knowledgeable and responded quickly to contacts. When tenants of our Macclesfield flat requested assistance, Rooftops staff contacted us on the same day and arranged repairs for tenants as a matter of urgency.

Elaine · 16 April 2020 · Rooftops Sales Letting and Management Macclesfield

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Rooftops Sales Letting and Management

Which Rooftops Sales Letting and Management office has the most reviews?

Macclesfield has the most, with 48 reviews rated 2.7 out of 5, followed by Wilmslow with 44.

Where are the Rooftops Sales Letting and Management offices?

The two Rooftops Sales Letting and Management offices, by town:

Reviews may appear on more than one platform.

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