5/5
GoogleAlison was great in showing us the house in Hatch End! Showed all the features and very friendly.
Agent replied · 2 July 2026
Hi Mithul, Thank you so much for your kind review. Wishing you the best. kind regards Scott
Trusted Agent profile
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Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more
★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Our offices
Robsons's five offices, most reviewed first. Each has its own page.
- Robsons Northwood7 Clive Parade, HA6 2QF750 reviews · 742 on Google (4.9)25 in the last 90 days
- Robsons Pinner1 High Street, HA5 5PJ504 reviews · 504 on Google (4.8)19 in the last 90 days
- Robsons Rickmansworth130 High Street, WD3 1AB440 reviews · 432 on Google (5.0)28 in the last 90 days
- Robsons Chorleywood2 New Parade, WD3 5NJ120 reviews · 111 on Google (4.9)12 in the last 90 days
- Robsons Little ChalfontStation Approach, HP7 9PR37 reviews · 29 on Google (5.0)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 1,651 reviews on Google only. Show every review
Google5/5
GoogleAmazing properties and fast confirmations for viewings! Allison is very friendly and kind
Agent replied · 2 July 2026
Hi Victoria Thank you so much for your kind review. Wishing you the best. kind regards Scott
5/5
GoogleI wholeheartedly recommend the Team at Robsons Pinner. From my first encounter with Scott, and then meeting the rest of the sales team, finishing with Dean who takes you through to completion, they have all been friendly, professional, and thoroughly decent and helpful. These people really couldn't be better. Thank you Robsons!
Agent replied · 2 July 2026
Hi Angela Thank you so much for your kind review. Wishing you the best. kind regards Scott
5/5
GoogleThank you, Sofia Lomakhina of Robsons, for making finding a house so easy. As foreigners, navigating the UK housing market was quite scary, but Sofia seemed to know exactly what we needed and found the perfect house for us straight away. We really appreciated your friendly and trustworthy attitude.
5/5
GoogleSophie is great and quick communication. Secured the property for me thanks again
5/5
GoogleWe are very grateful to James Winter for his professional support during our property search. He kept us informed at all times and was always available to answer our questions. We would highly recommend him.
5/5
GoogleSophie has been absolutely amazing in helping us secure the property of our choice. She has been quick to respond to any of our queries & also gone over & above to meet our requirements. There is nothing more Sophie could have done more and we truly appreciate all the help given to us by Sophie.
5/5
GoogleSofia at Robsons was brilliant from start to finish. She was really patient with us and took the time to understand exactly what we were looking for,you can tell she genuinely cares about her clients and wants to …
5/5
GoogleI have found Sophie to be extremely helpful in advising and guiding me.
5/5
GoogleRobsons are a really professional and well run agency, and Shirley in particular, has been absolutely wonderful in helping us find suitable rental options over the last few weeks! She is prompt, diligent, very transparent and it has always been a good experience interacting with her.
5/5
GoogleSophie Simmons from letting team has provided outstanding service. She is so energetic in her job and always on her toes for all the queries and enquiries I have made in securing my property. Thank you so much
5/5
GoogleI had a great experience viewing properties with Robsons, people from the lettings team were a great help Sophie and Morgan, both made our experience worth the while!
1/5
GoogleSecond time I've had an appalling experience with Robsons. Recent one was when I phoned to book an appointment to view a property on Linden Avenue, Ruislip, Middlesex HA4 but the estate agent never called back to say if the owner would allow buyers who don't have offers on there property yet. On top of it, before ending the call I did ask if he had my number and he said it's recorded from the call. When I prompted for his name he cut the phone off!! Awful and frustrating experiences with unprofessional customer experience.
Agent replied · 7 May 2026
Dear Bhavisha I am sorry to hear that you have had a poor experience with our office. We are currently inundated with requests from applicants in positions ranging from ‘not on market/on market but no offer agreed/under offer’ alongside; ‘first time buyers/no chain buyers and investors’. The volume of the calls that we are receiving is unprecedented due to the stamp duty incentive offered by the government recently. We are doing our very best to speak to everyone but it can sometimes be difficult and in some cases we have to prioritise. I can confirm that Linden Avenue in particular and a vast number of our properties will only accept viewings from parties that have sold or can proceed immediately and I can offer my sincere apology for the fact that you were not called back. My name is Daniel Young and I am the office Partner at Pinner and if you are still happy to work with us, I would kindly suggest that as soon as you have an acceptable offer on your home, please call or email me directly ( daniel.young@robsonsweb.com ) and I will make sure that you are helped by my team. If you wish to discuss further please do call me on 0208 866 8083. Best Wishes Dan
5/5
GoogleHelen and her team have provided me with an exceptionally competent and professional service. Always dealing with matters promptly and efficiently and Helen is a great source of advice and support.
5/5
GoogleCurrently working with Sophie. She’s great. Was very welcoming ok the viewing. My 9 year old was chatting her ears off and she was very patient. We’re currently working on an offer and she’s holding our hand through the process. No complaints this far.
5/5
GoogleI have had recent dealings with Robsons specifically with Sophie S. Sophie has been incredibly helpful, responsive, and has maintained clear, consistent communication throughout this offer period. She is making the process smooth and stress-free, and I’m very happy with the support I’ve received so far.
5/5
GoogleHad a great experience with David and the team at Robsons. Process felt very smooth and were helpful with the everything.
Agent replied · 22 May 2026
Thank you for your kind words Tom, it was great to help you and what a fantastic first home. All the best in your new home David & The Robsons Team
5/5
GoogleExcellent customer service! David was excellent in dealing with the sale of my property, keeping us well informed of any issues, seller feedback, seller questions etc. Highly recommend Robsons to anyone!
5/5
GoogleVery happy customers of Robsons. Big big thank you to Liam for selling our house, and doing an excellent job of seeing it through and also to Neil, Cara, and Charlie for their initial input too. Thank you for helping us achieve our goal. Fully recommend.
Agent replied · 16 June 2026
Thank you Andrea for the positive review and was a pleasure dealing with you and your family. Liam and The Robsons Team
5/5
GoogleDavid and his colleagues have gone above and beyond in a move full of problems. Simply cannot praise them too highly.
Agent replied · 22 May 2026
Thank you very much for your review Phil, Indeed certainly some unexpected things to navigate with the house. We worked through things well together - Thank you too for being a great seller to work with. I wish you both the very best David & The Robsons Team
5/5
GoogleRobsons have been very proactive and great to worth with.
Agent replied · 16 June 2026
Dear Morgan, thank you so much for your positive google review, it has been a pleasure helping you move. Liam & The Robsons Team
5/5
GoogleLiam has been an absolute star from start to finish.great communication and always friendly. I would definitely recommend.
Agent replied · 7 May 2026
Hi Charlotte, Thank you for the lovely google review, it was a pleasure to deal with you and your family. Liam & The Robsons Team
5/5
GoogleGreat experience from start to finish. Liam was friendly, approachable, and always quick to respond. He handled everything efficiently and kept the process moving without any unnecessary delays. Highly recommended!
Agent replied · 16 June 2026
Thank you for your review and I hope you are happy in your new home Liam and The Robsons Team
5/5
Googlei found shirley to be incredibly supportive and thoughtful in the process, and a breath of fresh air in what is rarely a fun exercise, a credit to the team and name
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robsons
Which Robsons office has the most reviews?
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
Where are the Robsons offices?
The five Robsons offices, by town:
- Chorleywood: 2 New Parade, Chorleywood, WD3 5NJ
- Little Chalfont: Station Approach, Little Chalfont, HP7 9PR
- Northwood: 7 Clive Parade, Northwood, HA6 2QF
- Pinner: 1 High Street, Pinner, HA5 5PJ
- Rickmansworth: 130 High Street, Rickmansworth, WD3 1AB
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent.
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