Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more

★★★★★ 1/5

Google

Absolutely rude and disrespectful . I knocked on the door on Friday 17/07/20 . The young woman was sat at her desk and looked at me like she had a nasty smell under her nose . She reluctantly got up from her chair , opened the door with a look of disgust pointing to a sign on the door and telling me i should have phoned. Her manner was rude and unprofessional and snobby because i looked rough and ready in work clothes where as because she is office type i probably would be someone to look down her nose at . Well i promptly told her she was rude and i had no intention of using that business. I was not aware of the sign on the door but i stood back and gave her space as she approached the door with her look of contempt (how dare you knock on the door daring to want to bring us business) My property will not be listed with robsons and quite frankly i hope they go out of business and remember it is people like me that provide your wages If you do not like dealing with the public then get another job or take some lessons in etiquette , absolutely clueless.

Michael · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Shirley and Helen have both been fantastic in their guidance and ensuring everything is running smoothly. Would recommend them and the team for any future lettings.

Gavin · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

I had a very good experience with Robsons and they continue to provide good support. The team at Robsons have dealt with my enquiries in a very professional and courteous way.

Paul · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

I cannot stress how impressed I was with the whole lettings team particularly Gary who dealt with the day to day matters with the utmost professionalism. Led by Simon the whole team is a credit to him and I am delighted to have secured the property. I would whole heartedly recommend using them and cannot thank them enough. Don't go anywhere else. A personal thanks for Gary. Richard

Richard · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

I must say a huge Thank You to Katie & Simon at Robsons Lettings. They were simply fantastic with all aspects of my tenancy from the initial viewing right through to the completed move. I cannot thank them enough for all their support throughout the whole process which was done in less than a week. There were quite a few boxes to tick throughout the week which shows how efficient they were given the short time frame. Dax Parmar

Dax · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Helen at Robsons Lettings has been brilliant and very responsive. Helped us sort our various issues out at the property and followed up with contractors and myself to ensure it was completed

James · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

I personally rent my house via Robsons but also professionally they are my 'go to' agents. In my job, as support element for one of the visiting forces, I rely on them all the time. Not only do they find me suitable homes for people that are moving here, but also for advice on other cases. They have a lot of knowledge, experience and know about properties that are becoming avaliable that might not be advertised yet. So if you move to the area, do pay them a visit, you won't be dissapointed.

Lindy · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Thank you to Jan for her help in getting us tenants. Because of COVID we were in a limbo. Jan was very proactive, there were quite a few viewings and we got 3 rental offers. She was fair to both us and the tenants and helped us arrive at an agreement that we are all happy with.

Nayanabhiram · 22 June 2023 · Robsons Northwood

★★★★★ 1/5

Google

Horrible experience with Robsons! I’ve worked with many estate agents over the years, but none have been as unprofessional and unresponsive as this bunch. Anytime I would call to speak to Marta, she was either ‘busy’ and would call me back (which was a call I never received) or she was in a meeting. But funnily enough, when I was fed up and ended up going out of my way to visit their office, she was always there. They were quick to take our money for the initial deposit, but when it came to a refund it took over 10 days to come back into our account, and for this even I had to chase them up again. Would give 0 stars if I could.

Tamana · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Gary did his very best to find us alternative accommodation whilst our property was being renovated. Unfortunately, due to reasons beyond his control (rather greedy landlords in a very challenging marketplace) he didn’t actually manage to secure us a property. However, this was not for want of trying. He responded to all phone calls and emails in a timely manner and remained friendly, polite and helpful at all times. Should I or any of my friends or family require estate agency services in the future, I would definitely recommend they give Gary a call

Eddie · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

My experience with Robsons and especially Gary McKinnon started 2 years ago when he helped me find a beautiful rental property for our family. This year, the landlord gave us notice to vacate just as the COVID crisis hit. Gary was very helpful: he called me and assured me that he would help me find a house I liked just as much as my current house. However, he went a step further and spoke to the current landlord to ask them to extend the lease for another couple years! It was really the best outcome for me during this crisis, and hopefully for the landlord as well. Through it all, Gary was very helpful and explained all the steps and keep my anxiety at bay. If you need someone to find you a house, Robson's and Gary will always have my vote. They immediately understand what the client needs, and work diligently to meet the demands. Client satisfaction is their priority and I am so glad I went with Robsons as my letting agency!

Nandini · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Brilliant Lettings team at Robsons. Have been working with Gary McKinnon and the team there for years now. Enjoyable to work with, very professional, experienced, find great tenants, communicate very well, make my life very easy.

Rasvi · 22 June 2023 · Robsons Northwood

★★★★★ 4/5

Google

We are new to the rental market and found Katie and the team at Robsons extremely helpful throughout the process. It was totally stress free with Katie's support even though we only had a short time to complete all the documentation to meet our contract start date. I would certainly recommend Robsons!

Denise · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Jan provided a truly professional, very responsive and proactive service in helping me find a right apartment for me to rent in a very challenging rental market. She is one of the best Estate Agent I have come across in my 40+ years involvement in the property market. I would unhesitatingly recommend the Robsons letting team!

Bharat · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

I was searching for a rental property and spoke to lots of agents, by far Jan and Kate at Robsons were one of the best to deal with! They were very thoughtful, professional and helpful. The communication was fab and although I did not rent through them this time, I would recommend them and use them if needed in the future. What great customer service!

Michelle · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

A huge thank you to Katie, Shirley and the entire team who just secured me a great tenant yet again. Very efficient, polite and friendly service. Robsons lettings have now been looking after my apartment for the past several years, great management team, cant recommend them highly enough.

Mark · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

We’ve moved to London recently and were clueless on where to start to get a house on rent and our search reached Robsons. I must say we are lucky to have come in contact with James Winter at Robsons who then patiently took us through the process and explained what to expect throughout and after understanding our needs shortlisted one property for us. Quite obviously we were in touch with other letting agencies and in fact with one we paid the holding deposit to freeze a house for us after being told that the owners liked us and have accepted the offer, went back on the word and said we don’t have the house. James took us to the shortlisted property and we instantly liked the house. By then we had seen at least 20 houses with other agencies. That’s the strike rate, that’s the accuracy of expectation matching that James and Robsons had to offer. James then explained us what to expect and clearly laid out the way forward, helped us to make a firm offer that could most likely be accepted and secured the house for us. He carefully noted all the pre tenancy clauses and worked with the owners and us and helped us quickly come to a meeting point on various terms. Robsons clearly are a flexible and at the same time run on strong processes giving great outcomes and a fabulous experience. Thanking our stars for coming in contact with Robsons and finding our fist home in the UK. Thank you!!!

Hari · 22 June 2023 · Robsons Northwood

★★★★★ 5/5

Google

Nick at Robsons was great at helping us with our house purchase. From the moment we had our offer accepted, Robsons, and Nick in particular has been instrumental in getting us swiftly to the point of exchange by liaising with all parties in our chain. We are so pleased with the service provided and are thankful to Robsons for securing us our new home!

Amar · 17 June 2023 · Robsons Pinner

★★★★★ 5/5

Google

We recently sold through Robsons and cannot fault the service. We had contact with Matt right from the start and despite a few issues along the way, he always kept us informed and pushed things through as quick as possible. We chose Robsons due to their willingness to market offline initially. As promised they organised an open day with appropriate purchasers and we accepted an offer after that first set of viewings. I would not hesitate to recommend Matt and his team to anyone looking to buy or sell in the Rickmansworth area.

Tracy · 14 June 2023 · Robsons Rickmansworth

★★★★★ 5/5

Google

While in the process of selling an old house and purchasing a new house we had a fantastic experience working with Robsons, Rickmansworth. Particularly Matthew was fantastic and he went the extra mile to ensure everything was smooth for us. We would definitely like to recommend to anybody looking for an outstanding estate agent that goes above and beyond.

NTL · 14 June 2023 · Robsons Rickmansworth

★★★★★ 5/5

Google

Very polite, professional service. Got me asking price on my property and exchanged within 7 weeks!

Vishal · 22 May 2023 · Robsons Pinner

★★★★★ 5/5

Google

We have had a very positive experience of using Robsons Pinner - in particular Claudio Della Mura was outstanding - the open, honest and trustworthy way in which Claudio operates between ourselves and the vendors was excellent and allowed us all to get to the end result we wanted quickly. Thank you so much Claudio !

Sandip · 22 May 2023 · Robsons Pinner

★★★★★ 5/5

Google

Excellent service from Robsons Pinner. They persevered with the sale of my property and achieved a great price, keeping me informed throughout the transaction. I would certainly recommend them, extremely professional.

Sheila · 22 May 2023 · Robsons Pinner

★★★★★ 5/5

Google

Thank you Robsons Pinner for guiding us through the sale and eventual purchase of our new home. We are thrilled! The process hasn't always been smooth but the Robsons team has been patient, supportive and helpful. We are more than happy to recommend the team to anyone thinking of selling/buying in the area

Tina · 22 May 2023 · Robsons Pinner