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★★★★★
1,832 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,832 reviews on three platforms, rated 4.9 out of 5 overall.
Robsons's five offices, most reviewed first. Each has its own page.
Showing 1,658 reviews on Google only. Show every review
5/5
GoogleAs a first-time tenant I have had a very positive experience with Robsons. James and Simon (and indeed the rest of the team) have been extremely professional, helpful and responsive both during the search for a suitable rental property and then the work to get us to the point of moving in. They have been very patient (and knowledgeable) in answering our numerous questions! I would unhesitatingly recommend them and Robsons if you are looking to rent a property.
5/5
GoogleMy wife and I were thoroughly impressed with the service Gabriela at Robsons provided, specifically, Gabriela was a superstar. She listened to our needs and requirements and made sure to regularly touch base as new properties became available. Other letting agents just sent anything without any filter or listening to our needs which focussed our search via Robsons. Her knowledge of the local areas, properties on the books and how these could fit our needs was brilliant. Gabriela was super responsive and proactive at all times and ensured we were able to view a range of properties at convenient times/dates for us. Her case notes ensured her colleagues were also able to very much help any time we called and the viewings were brilliant with friendly and understanding agents who wanted us to make sure we would be happy with the property (no pressure of supposed other offers etc). In fact every member of the Robsons staff were friendly, polite, efficient and ready and willing to help. On this occasion our requirements were too specific to match to the properties available, but we would not hesitate to recommend Gabriela and the Robsons team.
5/5
GoogleShirley and the Robsons letting team have been wonderful to work with! They have been extremely patient with us to help find the right rental property that fits our needs. Shirley has been very professional and understanding, and she is a strong asset to the Robsons letting team. I highly recommend this agency!
5/5
GoogleGreat team! James has been particularly attentive and patient with our enquiry, and has carefully listened to our needs and offered the best available solutions. Although we found an alternative property (for personal reasons, as Robson's catalogue had amazing properties in great areas), we will for sure contact them again when looking into the market.
4/5
GoogleGreat service and communication with Robssons Lettings.
4/5
GoogleRating only, no written review.
5/5
GoogleGreat service from Gabriela
5/5
GoogleExcellent company to work with
5/5
GoogleGreat experience highly recommend
5/5
GoogleI am very pleased with the team. Very helpful and professional.
5/5
GoogleThe best service you can get! So helpful and professional.
5/5
GoogleGabriela’s service was 10/10, she was really helpful 😊 …
5/5
GoogleLovely Experience.. Very friendly and polite speaking agents. Had a good Experience overall.
5/5
GoogleGabriela Whight-Castillo was extremely helpful and patient with all the queries I had. Thank you for your help.
5/5
GoogleFantastic service by Gary McKinnon. Stayed in close communication throughout and will definitely be coming back to him for help in the future
5/5
GoogleHelen in the Lettings team is a joy to work with, and provides a huge relief to know my property will be maintained whilst occupied by tenants.
5/5
GoogleHelen and Sam gave us such a great service, can't thank them enough. Would highly recommend them and Robsons to anyone.
5/5
GoogleGreat service from Gabriela - excellent communication, highly responsive and helped source some great properties for us as part of our rental. Thank you!
5/5
GoogleIt has been really good so far. Helen is very sweet and thorough with everything and very prompt with maintenance issues and resolving them Thank you
5/5
GoogleDealing with Gabriela Whight-Castillo has been a great experience. She was very responsive and helpful.
5/5
GoogleThank you Helen Marvell for being an absolute star!! Helen has been there to hear me vent and solve any issues. Nothing has ever been too much and she has gone above and beyond to support, So, Thank you Helen, and i’m looking forward to dealing with you again in my new property. THANK YOU!! 🤩 …
5/5
GoogleI have been letting my flat through Robsons for a number of years now. I cannot emphasise enough how professional, courteous and successful they have been at finding suitable tenants. Absolutely first class service, particularly from Helen, who is always available and prompt to assist with the smooth transition and any ancillary issues.
5/5
GoogleWe recently had the pleasure of working with Gabriela, who was very proactive in trying to match us up with a Rental Property for my Mum. Many thanks Gabriela
5/5
GoogleVery happy with the overall service. No complaints whatsoever. Helen Marvell manages the property well and is easy to get hold of when the need arises.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robsons is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Robsons a message.
Northwood has the most, with 752 reviews rated 4.9 out of 5, followed by Pinner with 506.
The five Robsons offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
