5/5
GoogleBrilliant service from Simon and the team
Trusted Agent profile
Verified
Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more
★★★★★
1,832 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,832 reviews on three platforms, rated 4.9 out of 5 overall.
Our offices
Robsons's five offices, most reviewed first. Each has its own page.
- Robsons Northwood7 Clive Parade, HA6 2QF752 reviews · 744 on Google (4.9)26 in the last 90 days
- Robsons Pinner1 High Street, HA5 5PJ506 reviews · 506 on Google (4.8)21 in the last 90 days
- Robsons Rickmansworth130 High Street, WD3 1AB442 reviews · 434 on Google (5.0)28 in the last 90 days
- Robsons Chorleywood2 New Parade, WD3 5NJ120 reviews · 111 on Google (4.9)10 in the last 90 days
- Robsons Little ChalfontStation Approach, HP7 9PR37 reviews · 29 on Google (5.0)3 in the last 90 days
Reviews on Google
Showing 1,658 reviews on Google only. Show every review
Google5/5
GoogleWe were in touch with Robsons for months. Especially, Shirley was so nice and kind to us to find a property to rent. We appreciate her support anytime.
5/5
GoogleGabriela showed me round a flat. She was on time & polite. I had a leaking sink in my flat and Simon got if fixed quickly with no fuss
5/5
GoogleFrom Start to finish Helen Marvell managed the issues we had with weather damage caused to our property. Managed the tenants requirements as well as organised all the repairs, keeping me updated regularly. Excellent Service.
5/5
GoogleBeen with Robsons for years. Always provided a fantastic service.
5/5
GoogleVery timely and attentive as well as extremely efficient (when I was in a hurry!)
5/5
GoogleThanks Helen for you recent assistance in managing my property. You have been responsive and professional in handling all matters.
5/5
GoogleShirley was very helpful, patient and attentive! Would definitely recommend!
5/5
GoogleFantastic experience! James Winter, Louise Mitchell and the entire team helped us until the completion. Thank you all.
5/5
GoogleI had a great experience working with James Winter at Robsons. He really helped with the whole process and went out of his way to get the job done. Robsons was also incredibly helpful and professional, making sure everything went smoothly.
5/5
GoogleHad a great experience working with James Winter and Robsons team to find our next place. They were very friendly, patient, knowledgeable and great with follow ups.
5/5
GoogleSophie was great, really helpful and made the process of letting very easy.
5/5
GoogleI had a fantastic experience working with Sophie Simmons at Robsons. From the start she was attentive, professional, and truly committed to helping me find the perfect home. She made sure to show me options that matched my family’s needs and budget, and thanks to her guidance I found a house I absolutely love.
5/5
GoogleSophie, at Robson's, has worked tirelessly to find us a property, is faithful to communicate, is courteous and understanding! I would be recommending her for any company..she is first class!
5/5
GoogleSophie was so nice and polite when we first met her at the office, when we checked out our options. Again, she was great during inspection and it was the property we inspected with her that we eventually picked. Nice lady !!!
5/5
GoogleA big thank you to Helen in property management for your very quick help and response when I recently had an issue. You go above and beyond, making sure everything goes smoothly and follow up to make sure I’m happy. I highly recommend Robson’s lettings
5/5
Google(2024) The staff are very professional and accommodating from making calls, sending emails and even during the viewing appointments. Morgan and Katie reached out directly. Excellent service for they are kind, considerate and helpful. I had another experience this year (February-March 2025) with Robsons. Gabriella was patient and flexible. I felt that she went out of her way to find flats that could meet my needs and preference. She also made time to work around my availability. Her professional and proactive approach made the search process straightforward and less stressful. Thank you very much.
5/5
GoogleHad a good experience with Robsons overall. Their staff were helpful. Helen from the management team was great with getting us assistance to get any issues sorted out during our tenancy.
5/5
GoogleThe service I have received from Robson's has been outstanding and have had the pleasure of working with Shirley for the last 15 years, her professionalism and helpfulness is second to none. I also thank Sophie and Gabriele - You have a great team, they make the whole process so smooth and efficient. A MASSIVE 'THANK YOU'.
5/5
GoogleI had a wonderful experience with Robsons while securing my new home. Shirley was absolutely fantastic, friendly, and incredibly supportive throughout the entire process. I'm really grateful for her assistance and would highly recommend Robsons to anyone looking for a new home.
5/5
GoogleLiterally the quickest and easiest dealings with an estate agent ever, from enquiry to offer to collecting keys in less than two weeks, I couldn’t be happier with the service provided by James Winter followed by help from Tracy Cox.
5/5
GoogleAmazing company - Shirley is a legend. Her attention to detail and going above her call of duty to get things done is first rate.
5/5
GoogleSophie from Robsons was incredibly helpful throughout the entire process. She was professional, responsive and really took the time to understand what I needed. Everything went smoothly thanks to their support. Highly recommended!
5/5
GoogleSophie was very attentive and helpful in our search for a property. I’d definitely recommend her to help others with their search!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robsons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Robsons to help?
Send Robsons a message.
Questions about Robsons
Which Robsons office has the most reviews?
Northwood has the most, with 752 reviews rated 4.9 out of 5, followed by Pinner with 506.
Where are the Robsons offices?
The five Robsons offices, by town:
- Chorleywood: 2 New Parade, Chorleywood, WD3 5NJ
- Little Chalfont: Station Approach, Little Chalfont, HP7 9PR
- Northwood: 7 Clive Parade, Northwood, HA6 2QF
- Pinner: 1 High Street, Pinner, HA5 5PJ
- Rickmansworth: 130 High Street, Rickmansworth, WD3 1AB
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
