5/5
GoogleTo whom it may concern. Some Ten years ago, we were very pleased to transfer our property portfolio to …
Trusted Agent profile
Verified
Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more
★★★★★
1,828 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,828 reviews on three platforms, rated 4.9 out of 5 overall.
Our offices
Robsons's five offices, most reviewed first. Each has its own page.
- Robsons Northwood7 Clive Parade, HA6 2QF750 reviews · 742 on Google (4.9)24 in the last 90 days
- Robsons Pinner1 High Street, HA5 5PJ504 reviews · 504 on Google (4.8)19 in the last 90 days
- Robsons Rickmansworth130 High Street, WD3 1AB442 reviews · 434 on Google (5.0)28 in the last 90 days
- Robsons Chorleywood2 New Parade, WD3 5NJ120 reviews · 111 on Google (4.9)10 in the last 90 days
- Robsons Little ChalfontStation Approach, HP7 9PR37 reviews · 29 on Google (5.0)3 in the last 90 days
Latest reviews from every Robsons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleCharles at Robsons in Chorleywood has been absolutely fantastic throughout the purchase of our new home. He made the whole process feel seamless, was always readily available by phone, and went out of his way to accommodate viewings and any requirements we had along the way. His professionalism, attentiveness, and reassuring approach made what can often be a stressful time feel smooth and well-managed. Couldn’t recommend Charles highly enough!
Agent replied · 25 December 2025
Thank you so much for the review Rajan. It was a pleasure to work with you. Myself and the Robsons Team wish you all the best in your new home.
5/5
GoogleThe follow up team from when we accepted the offer were superb. Sandra was in regular contact, keeping us up to date with where the process was, and dealt with any bumps in the process very efficiently. Right to completion, and beyond, contact was maintained. The process could have been even more stressful for my parents without this help and guidance.
Agent replied · 10 November 2024
Thank you for the lovely review, it has been a real pleasure working with you. We wish your parents all the best in their new home. If there is ever anything we can do to assist in the future please feel free to contact us.
5/5
GoogleWe recently moved with the help of Robsons, and we couldn’t be happier with their service. Sandra, Neil, and Cara were outstanding, knowledgeable, attentive, and dedicated to making our move as smooth as possible. Sandra’s expertise guided us confidently through the process, while Neil kept us informed with updates. The team’s professionalism and personal touch made all the difference. Highly recommend Robsons.
Agent replied · 10 November 2024
Thank you for the lovely review, it has been a pleasure working with you both. Wishing you all the best in your new home. Sandra, Neil and Cara
5/5
GoogleWhen moving home recently our choice of Estate agent was easy for us. ROBSONS had worked for us before and we were very impressed so it was quite clear they would work with us again on another move. They were very clear on what type of property we required and showed us excellent properties fitting our needs. Communication and commitment were excellent and they had endless patience. Robsons also found the right buyer for our property so selling with Robsons has proved First class. We thank them very much for their kind and friendly attitude throughout all negotiations and recommend them highly.
Agent replied · 24 March 2026
Thank you so much for your kind words and for placing your trust in Robsons once again. We're delighted to hear that your experience with us was a positive one, both in buying and selling. Understanding your needs and finding the right match is always our priority, and it’s incredibly rewarding to know we achieved that for you. We truly appreciate your recommendation and are grateful for the opportunity to work with you again. Wishing you every happiness in your new home! Warm regards, The Robsons Team
5/5
GoogleWe have been very pleased with the services provided by Neil and Cara at Robsons Chorleywood. They are extremely proactive and responsive, keeping us updated at all stages of the process and ensuring that appropriate pressure was put on other agents and solicitors along the chain to get our house sold. Very professional and personable. Would definitely recommend using Robsons.
Agent replied · 25 December 2024
Thank you so much for your review. We wish you all the very best in your new home!
5/5
GoogleNeil and the team at Robsons were fantastic from start to finish. Communication was excellent throughout, and their deep knowledge of the market, paired with intelligent insights, made a real difference. Their approach was consistently fair, balanced, and professional. They were always willing to go the extra mile, and we recommend Robsons most highly.
Agent replied · 23 September 2025
Thank you for your review Ian, we are pleased to hear you were happy with our service. Kindest regards The Robsons Team
5/5
Googlehave been searching for properties to buy in Chorleywood and Rickmansworth over the last few months and just wanted to say that the level of service that my partner and I have received from Robsons is exceptional. Everyone is so friendly and knowledgeable it has been a pleasure. Keep up the great work.
Agent replied · 24 March 2026
Thank you for your lovely review, it is a pleasure working with you. Neil & the Team
1/5
GoogleRobsons Chorleywood turned the sale of our home into a nightmare. Our agent, Nick Walker, had become embroiled in a bitter disagreement with his boss, Daniel Young. You can read more about their falling-out by Googling "Robsons Chorleywood unfair dismissal". Mr Walker disappeared overnight and Mr Young took charge of the sale. The asking price for our house went into freefall. My wife and I felt that we couldn't get straight answers out of Mr Young regarding what was going on. We knew something was seriously wrong, but Mr Young chose to withhold the truth from us (again - Google "Robsons Chorleywood unfair dismissal"). We did not feel comfortable with the manner in which Mr Young was conducting himself, and told him that we intended to change agents. This let to him becoming angry, using bullying and manipulative language, and accusing us of being "immoral" for wanting to take our business elsewhere. We tried to complain but we were told that as he was the boss, there was no one within Robsons we could turn to. We suspected this to be a breach of The Property Ombudsman's Code of Practice so we lodged a formal complaint with their office. The Property Ombudsman found against Robsons Chorleywood. They concluded that Mr Young had breached not one but five separate sections of their Code of Practice, and compelled Robsons Chorleywood to pay us a financial penalty in recognition of their failings and the distress caused.
5/5
GoogleI recently had the pleasure of dealing with Robsons in purchasing two flats and I cannot recommend them highly enough. From the first meeting with Neil through to various stages in the process, Neil, Cara and Dean dealt with the sale in a Professional manner. They were more than happy to arrange many viewings any time, super helpful, dealt with any queries and communication was excellent. Highly recommend them for a seller or a buyer.
5/5
GoogleWe are relocating to the UK from France and have been supported by Gabriela Whight-Castillo in our search for a home to rent. She understood our needs, put in a lot of effort to create a match between our requirements and properties and has …
5/5
GoogleMy husband and I recently made the big move to England, and we couldn’t be more grateful for Sophie’s help throughout the entire process. Relocating internationally can be overwhelming, but Sophie made it feel smooth and manageable from …
5/5
GoogleThe service I’ve received at Robsons has been excellent. I had the pleasure of working with Simon and Jack, who have been prompt, responsive, and incredibly supportive throughout the entire process. The …
5/5
GoogleI had a fantastic experience working with Sophie Simmons. She was incredibly professional, responsive, and help me find the perfect rental. She listened carefully to my needs, offered great advice, and made the entire process smooth and …
5/5
GoogleFrom the first call that we made to inquire about a property that we were interested to up until securing one for rental,the service , the comunication and the the customer care was exceptional. …
5/5
GoogleI’ve had the pleasure of Jack assisting me with my property search. From our very first interaction, his politeness and professionalism stood out. He took the time to understand my needs and preferences, ensuring that every property he …
Agent replied · 23 October 2025
Thank you Anish, I appreciate you taking the time to leave me a review, it was a pleasure helping you with your search. Best wishes
5/5
GoogleI would personally like to thank David Hewinson and Amy Fife from Robsons, Rickmansworth for all of the hard work and dedication they gave us. Their professional service was outstanding for both our sale and purchase. I would highly …
5/5
GoogleA sale and purchase which took far less time than we had anticipated, that was ably and professionally co-ordinated by Robsons who, for us, demonstrated a clear grasp and understanding of the local housing market. Should we need the …
5/5
GoogleJust exchanged on our dream home today, cannot thank Matthew enough he has been my rock throughout the whole sale & purchase. An absolute gentleman who was always straight with me throughout. Very accessible at all times & responded to my …
5/5
GoogleI would like to express my gratitude to the team at Robsons for managing the sale of our home. We worked very closely with David, who was very communicative, open and honest throughout the process. Trust is something that is often difficult …
5/5
GoogleWe just sold our family home through Robson's in Rickmansworth. The team were excellent from the get go. Matt and David in particular were responsive, proactive and transparent at all times. They ensured the sale went through smoothly and …
5/5
GoogleWe sold our house through Robsons, and we had an early offer that was satisfactory. But the excellent service did not stop here. During the solicitor phase up to completion Matt was very responsive and helpful with any liaising between us …
5/5
GoogleWe went through sale and purchase through Robsons in Rickmansworth and from start to finish it was just like walk in the park with helping hand from David . He was our agent from the begining of our journey together and he made this what …
Agent replied · 24 March 2026
Hi Izabela, Thank you for your kind words. I'm happy to hear your experience was a pleasant one. We very much enjoyed working with you. All the best in your new home. … More
5/5
GoogleWouldn’t hesitate to recommend Robsons to buy or sell your home in Rickmansworth. Initially dealt with Mark Jones on the purchase, who I found to be knowledgable and extremely helpful. Having had a couple of offers on homes we liked turned …
Agent replied · 22 January 2025
Hi Andrew, Thank you for your review. It’s fantastic that we were able to help with both your sale and purchase. Best of luck in your new home. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robsons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 2025
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Robsons to help?
Send Robsons a message.
Questions about Robsons
Which Robsons office has the most reviews?
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
Where are the Robsons offices?
The five Robsons offices, by town:
- Chorleywood: 2 New Parade, Chorleywood, WD3 5NJ
- Little Chalfont: Station Approach, Little Chalfont, HP7 9PR
- Northwood: 7 Clive Parade, Northwood, HA6 2QF
- Pinner: 1 High Street, Pinner, HA5 5PJ
- Rickmansworth: 130 High Street, Rickmansworth, WD3 1AB
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
