5/5
GoogleAmazing team, great service. Good communication.
Agent replied · 24 March 2026
Thank you Kavit for your kind words. It was a pleasure working with you again. All the best for the future. … More
Trusted Agent profile
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Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more
★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Our offices
Robsons's five offices, most reviewed first. Each has its own page.
- Robsons Northwood7 Clive Parade, HA6 2QF750 reviews · 742 on Google (4.9)25 in the last 90 days
- Robsons Pinner1 High Street, HA5 5PJ504 reviews · 504 on Google (4.8)19 in the last 90 days
- Robsons Rickmansworth130 High Street, WD3 1AB440 reviews · 432 on Google (5.0)27 in the last 90 days
- Robsons Chorleywood2 New Parade, WD3 5NJ120 reviews · 111 on Google (4.9)12 in the last 90 days
- Robsons Little ChalfontStation Approach, HP7 9PR37 reviews · 29 on Google (5.0)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robsons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
EA Masters by year, 2020 to 2018
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, North West London
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, North West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
British Property Awards by year, 2025 to 2024
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in RickmansworthRickmansworth
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Estate Agent in RickmansworthRickmansworth
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 1,651 reviews on Google only. Show every review
Google5/5
GoogleThe service provided by Matt and the team at Robsons was outstanding. Matt made the entire process smooth and straightforward, always responding promptly to any questions we had. A big thank you to Robsons for making the experience stress-free, we couldn’t recommend their services more highly!
Agent replied · 24 March 2026
Thank you Rory for your 5 star review. It was a a pleasure getting you moved into Rickmansworth. We hope you enjoy your new home. … More
5/5
GoogleThe professionalism and all round service from Matt and the team at Robsons has been first class. Matt has helped and supported us throughout the past few months as well as guiding the sale process to completion. All the staff in the office have been a pleasure to deal with.
Agent replied · 24 March 2026
Thank you Greg for your feedback. We're delighted to hear you had such a positive experience with Robsons. Wishing you all the best with your onwards move. Matt and the team.
5/5
GoogleRobsons provided outstanding service during both our sale and purchase. Their professionalism, clear communication, and constant support made a complex process feel easy. We couldn’t have asked for a better agent!
Agent replied · 24 March 2026
Thank you very much for your kind words Irfana. I am delighted to hear that you could have asked for a better agent! We wish you the very best in your new home. … More
5/5
GoogleRobson's have been great in selling our property and helping us purchase our next! David Hewinson especially, worked really hard and always kept us informed and fought for us when needed and got the sale and purchase over the line in very good time! Thank you so much, we are excited to be in our dream home!
Agent replied · 24 March 2026
Thank you so much for your kind words Jessica. We are so pleased everything has worked out for you. We look forward to seeing you to collect your keys for your new home! … More
5/5
GoogleRobsons in Rickmansworth are a professional, friendly and efficient team. In particular, Cameron Stewart has been continuously supportive and helpful in the search for our first home. We really appreciated his honest approach and advice. We also highly recommend Robsons as an estate agency but especially the Rickmansworth branch.
Agent replied · 24 March 2026
Thank you so much for your kind words I really appreciate it. It was a pleasure supporting you in your search, and I wish you all the very best with your purchase! … More
5/5
GoogleRobsons has been letting my house for more than a decade. Very professional team, especially Helen who’s always been prompt to respond and deal with issues. But overall the whole team is hard working and great. Thank you for taking care of our home and the tenants living there.
5/5
GoogleI have been very impressed with Ms. Sophie Simmons at Robsons. Sophie arranged a viewing for a rental property at short notice, is polite and when she is unable to take my call does so soon afterwards. It is refreshing to deal with Sophie. Kind regards Raj Veja solicitor.
5/5
GoogleShirley Wells is an exceptional letting agent. She is very professional and honest and I have been letting out properties through her for a long time.
5/5
GoogleHelen and her Property Management team at Robsons were fantastic to work with my entire time I lived in the UK, professional and helpful, always a pleasure to call whenever I needed any assistance or guidance!
5/5
GoogleOne of our client's comments following a recent viewing: James was amazing. Really professional, friendly & the first agent who did not ask awkward prying questions about our family's circumstances. He was by far the best agent I have encountered so far. Please do thank him from us.
5/5
GoogleJames Winter was a standout executive, he understood our likes and dislikes and absolutely “nailed it” and found us the perfect property-service was exceptional, efficient and a credit to the company! Outstanding!
5/5
GoogleSophie was very professional, and diligent in helping to identify a property suitable for our specific requirements.
5/5
GoogleReally happy with my experience renting through Robson’s. The team were friendly, helpful, and made the whole process super easy. Communication was great and everything went smoothly from start to finish. Would definitely recommend them to anyone looking to rent or let!
5/5
GoogleGreat team all together. not only Sophie, always super communicative and super helpful. We were able to find a great place in the area that we wanted. …
5/5
GoogleI would like to highly recommend Sophie for her outstanding professionalism and support in showing us rental properties. From the very beginning, she impressed us with her thorough knowledge, clear communication, and friendly yet …
5/5
GoogleI viewed a property in Watford through this estate agents. The letting team over the phone was very helpful and friendly. Specially Sophie who came to show me the property. She was very professional and tried to understand what we are …
5/5
GoogleI would like to commend Ms. Sophie for her professionalism and support throughout my application process. She has been consistently polite, approachable, and readily available whenever we needed assistance. Her clear and effective …
5/5
GoogleWe had an excellent experience working with Sophie Simmons. Our property search took quite some time with plenty of back and forth, but she was incredibly patient and supportive throughout the process. She never pushed us into making quick …
5/5
GoogleTo whom it may concern. Some Ten years ago, we were very pleased to transfer our property portfolio to …
5/5
GoogleCharles at Robsons in Chorleywood has been absolutely fantastic throughout the purchase of our new home. He made the whole process feel seamless, was always readily available by phone, and went out of his way to accommodate viewings and any requirements we had along the way. His professionalism, attentiveness, and reassuring approach made what can often be a stressful time feel smooth and well-managed. Couldn’t recommend Charles highly enough!
Agent replied · 25 December 2025
Thank you so much for the review Rajan. It was a pleasure to work with you. Myself and the Robsons Team wish you all the best in your new home.
5/5
GoogleThe follow up team from when we accepted the offer were superb. Sandra was in regular contact, keeping us up to date with where the process was, and dealt with any bumps in the process very efficiently. Right to completion, and beyond, contact was maintained. The process could have been even more stressful for my parents without this help and guidance.
Agent replied · 10 November 2024
Thank you for the lovely review, it has been a real pleasure working with you. We wish your parents all the best in their new home. If there is ever anything we can do to assist in the future please feel free to contact us.
5/5
GoogleWe recently moved with the help of Robsons, and we couldn’t be happier with their service. Sandra, Neil, and Cara were outstanding, knowledgeable, attentive, and dedicated to making our move as smooth as possible. Sandra’s expertise guided us confidently through the process, while Neil kept us informed with updates. The team’s professionalism and personal touch made all the difference. Highly recommend Robsons.
Agent replied · 10 November 2024
Thank you for the lovely review, it has been a pleasure working with you both. Wishing you all the best in your new home. Sandra, Neil and Cara
5/5
GoogleWhen moving home recently our choice of Estate agent was easy for us. ROBSONS had worked for us before and we were very impressed so it was quite clear they would work with us again on another move. They were very clear on what type of property we required and showed us excellent properties fitting our needs. Communication and commitment were excellent and they had endless patience. Robsons also found the right buyer for our property so selling with Robsons has proved First class. We thank them very much for their kind and friendly attitude throughout all negotiations and recommend them highly.
Agent replied · 24 March 2026
Thank you so much for your kind words and for placing your trust in Robsons once again. We're delighted to hear that your experience with us was a positive one, both in buying and selling. Understanding your needs and finding the right match is always our priority, and it’s incredibly rewarding to know we achieved that for you. We truly appreciate your recommendation and are grateful for the opportunity to work with you again. Wishing you every happiness in your new home! Warm regards, The Robsons Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robsons
Which Robsons office has the most reviews?
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
Where are the Robsons offices?
The five Robsons offices, by town:
- Chorleywood: 2 New Parade, Chorleywood, WD3 5NJ
- Little Chalfont: Station Approach, Little Chalfont, HP7 9PR
- Northwood: 7 Clive Parade, Northwood, HA6 2QF
- Pinner: 1 High Street, Pinner, HA5 5PJ
- Rickmansworth: 130 High Street, Rickmansworth, WD3 1AB
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
