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★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Robsons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robsons is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 1,651 reviews on Google only. Show every review
5/5
GoogleSophie has been absolutely brilliant throughout the whole process. She really took the time to understand what I was looking for and went above and beyond to make everything smooth and stress-free. Her communication has been excellent, and she’s always been friendly, professional, and incredibly helpful. I couldn’t be happier with the service, I’d highly recommend Sophie and the team at Robsons to anyone searching for a new home!
5/5
GoogleThanks Sophie for all the help in finding a flat for us.
5/5
GoogleHelen is alway at the end of the line be it phone or email very responsive.
5/5
GoogleBeen dealing with Helen for over a year. Always found Helen to be professional, polite, easy to contact and willing to help.
5/5
GoogleWe were looking to rent a property and Sophie was very helpful. She showed us all the available properties and followed up afterwards to better understand our needs
5/5
GoogleShopie was so lovely and so helpful,I had a few challenges that shopie helped me with in a timely and professional manner.really great service overall.
5/5
GoogleSpoke with Simon & had a very pleasant experience. Highly recommend!
5/5
GoogleI have used Robsons over the years for many house sale and purchase transactions. They have always been super helpful and professional and always got the job done. Last interaction was in Summer 2025 to sell a house in Harrow. The partner …
Hi Roma, That’s very kind of you to write me a review, I really appreciate it. It was my pleasure to help you again, wishing you all the best for the future. Best Paul.
5/5
GoogleHello. Buying a home can be overwhelming, but Paul Tindley's expertise in the housing …
Hi Hiten, Thank you so much for taking the time to write such a lovely review, it’s been my pleasure. I’m delighted for you, your wife and the kids. I wish you all the best for the future and at your new home. Best wishes Paul
5/5
GoogleHelen and the property management team have been first class since we engaged them. Quick to respond, efficient in carrying out what needs to be done, and friendly to speak to. …
5/5
GoogleI worked with 7 different letting agencies in my search for a flat to rent and Robsons was hands down the best. My primary contact was with James, and he was absolutely fantastic. Super friendly, answered all my questions and was great …
5/5
GoogleI initially spoke with Sophie who took her time and attention to capture my details and to understand the type of property I was looking for. Sophie was so polite and friendly. I even had a few follow up phones calls to check in and make …
5/5
GoogleAnother year of excellent services . This is my 8 years of being with Robsons as my relations with them goes back to 2017 when I bought my property and since then it has been an excellent experience with whole letting team and also the …
1/5
GoogleExtremely horrible experience over a phone call, asking so many personal questions even before a basic viewing, lady i had an call with, i don’t want to disclose her name, but she was extremely rude, unhelpful, highly disrespectful and unprofessional.
5/5
GoogleWe were looking to find an additional place close by to fulfil the need of the family. My initial contact was Paul Tidley once we spotted something which we preferred and liked on website. …
Hi Ashwin, Knowing the background to this, I am made up for you and your family, and the fact you will all be so close to one another. It was my absolute pleasure helping … More
5/5
GoogleHaving just sold a property with Robson’s in Pinner, I would highly recommend the entire team. Special thanks to Paul Tindley who was amazing throughout. We developed the property before putting on the market and Paul offered invaluable …
Hi Brenda, I’m so happy for you and the family. Your home was so beautiful and I’m delighted it went to a lovely person. Wishing you the best. Stay in touch, kind regards Paul
5/5
GoogleWe struggled to find a suitable place until Jo offered us an ideal property. We didn’t hesitate to make a decision as it was everything we’ve hoped for and we are really grateful for Jo and her commitment to support us through the application.
5/5
GoogleWe have been extremely impressed with the service at Robsons. Amy in particular really looked after us and our house sale - the process can very stressful at times but we really felt in safe hands with Amy, she was calm, reassuring and …
Thank you for your very kind words Jenny. It has been pleasure helping you secure your first home. Amy and the team at Robsons wish you all the very best for the future.
5/5
GoogleRobson’s have helped me buy a property and have been great. I was mainly dealing with Amy Fife and she was helpful from start to finish. She was great with communication, which is what you want when moving house! She also gave me a great …
Thank you for your kind words Jackie. It has been a pleasure working with you and we are pleased it has been a smooth and positive experience with your purchase. … More
5/5
GoogleMatt & Mark were brilliant throughout the whole process of selling our house. Consistent with updates along the way and contacting other parties involved to speed up the process. …
Thank you Rebecca for your kind words. It was a pleasure working with you. All the best for the future. Mark and the team
5/5
GoogleWe had a really positive experience selling our house with Matt and team. They were incredibly responsive throughout the process and always very easy to deal with. They made sure the right buyers were viewing our home and as a result we …
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience selling your home with us. … More
5/5
GoogleOur experience with Robsons has been nothing short of exceptional. The entire process has been completely stress-free, and the team has gone above and beyond to assist us at every stage. Amy, in particular, has been an absolute godsend, …
Thank you for your very kind words Sarah. It has been a pleasure helping you secure your new home. We wish you all the very best for the future. … More
5/5
GoogleWe can’t thank Robsons enough for their incredible support throughout the sale of our home and the purchase of our new one. They were always available, patient, and went above and beyond to make the whole process smooth and stress-free. Truly a fantastic experience from start to finish!
Thank you so much for taking the time to leave a review. We are delighted for you all and glad we could make your move happen. We wish you all the very best in your new home! Cara and The Robsons Team
5/5
GoogleHuge thanks to Matt and the team for helping secure the sale of our house. Matt always stayed in contact, communicated throughout and the wider team were also brilliantly knowledgeable about the local market and leveraged their wider network to get the right people in for viewings. Huge thanks!
Thank you so much for your kind words and for taking the time to share your experience! It was a pleasure working with you, and we’re so pleased we got you moved. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
The five Robsons offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
