★★★★★ 1/5
GoogleTerrible terrible agency please avoid them . The stress they have caused us these days is unbelievable. The land lord want to pay for his property issues from our money . Fed up with This agency, we keep chasing our deposit , no response and no clear communication; false and irrelevant checkout report , they do not deserve any star
Karima · 23 February 2026 · Robsons Northwood
Agent replied · 23 July 2026
We’re genuinely disappointed to hear that you feel this way about your experience. Throughout your tenancy, we acted promptly to address all reported issues in a timely and professional manner, in line with our obligations.
On occasions where matters involved leaks from external sources, these can understandably be more complex and outside of our direct control, however we continued to liaise and take appropriate steps to progress matters as efficiently as possible.
We understand that a resolution has now been reached between you and the landlord, and we are pleased that this has brought matters to a close. Should you wish to discuss anything further, please feel free to contact Nicky Bint, Head of Property Management who has already reached out to you
★★★★★ 5/5
GoogleI just wanted to recommend Shirley Wells from Robsons, who helped me alot finding the rental property which matched my requirements.She has been excellent in communicating any property that matched my requirements promptly.
Khulood · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleA big shout out to Simon for his professional approach and management in successfully resolving a very difficult problem for both myself and my tenants. Great work, Thank you Simon!!
Lis · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleRelocated to London for work and during our home search we met with many estate agents all whom were alright. However, Sophie was very personable and made the viewing and letting process painless. Would recommend her services to anyone in the surrounding area looking for an estate agent.
Adam · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleI would just like to say thank you to James for the outstanding service, his friendly mannerism and professional approach. James went above and beyond to help us. Robsons is the best 5 star Estate Agency and we definitely recommend their professional services. Thank you so much James you are an absolute legend.
Kerry · 22 February 2026 · Robsons Northwood
★★★★★ 4/5
GoogleSophie is a personable person who was keen to find the right property for us. We are grateful for her time and highly recommend her.
Sonal · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleGreat experience viewing and being recommended rental properties with James Winter and Sophie Simmons.
Sapna · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleSam was kind enough to help us out with many maintenance issues and he was approachable and reachable, responding to our follow ups. I appreciate all the work done by you to help us smoothen the settling into our new home. Kudos Sam , keep up the good work
Chinhegde · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleI’m very happy and satisfied and hve a very good experience specially with Helen she is so helpful whenever I help she is always there
Sally · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleOutstanding service and support from James. Great communication, transparent, clear and honest throughout.
Gillian · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleGreat service as always. Really efficient and communication is excellent. Would recommend. Helen as always was a great help and get things sorted. Thank you
Rochelle · 22 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleSophie was great from start to finish, very thorough and informative, Sophie worked quickly to our deadlines and clearly had good rapport with owners getting us quick answers taking away some of the pain from our flood situation. Paperwork …
Lindsay · 16 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleSimon has been great property Manager throughout the tenancy period, he has been very supportive as and when any issue has been reported to him and resolved it by taking ownership of the issue. Overall had a very good experience with …
Jwalant · 16 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleRobsons Northwwod have been absolutely wonderful to deal with. Shirley was the person who looked after me, she was always extremely helpful in finding possie rental properties that may fulfill my very challenging requirements. She always …
Gary · 16 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleI like to say a huge thankyou to Shirley Wells and the team for helping me find a new home to rent in Hertfordshire. I love the area and wanted to be nearer to my partner and Robsons were from the beginning incredibly hands on and …
Rebecca · 16 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleWe’ve had a great experience with Simon at Robsons.
After moving into the property, we encountered a few issues that needed attention, and Simon was extremely helpful throughout. He took everything seriously, …
Haych · 16 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleWe had the pleasure of working with James, and he has been absolutely amazing throughout our property search. He consistently went above and beyond to help us find the right home and was always willing to accommodate last-minute viewings. …
Fahmida · 16 February 2026 · Robsons Northwood
★★★★★ 5/5
GoogleWe had a fab experience selling our property with Robsons Pinner; professional and communicative staff really helped what is an already stressful process. Special thanks to Nick Cenizo who was our main point of contact for keeping us informed every step of the way and really helped get the sale through to the end. Would absolutely recommend!
R · 15 February 2026 · Robsons Pinner
★★★★★ 5/5
GoogleMatt at Robsons Rickmansworth has been a fantastic support throughout the selling of our property. In spite of the many challenges he was both supportive and knowledgeable at every step. I really appreciated the regular updates by Whatsapp …
Kellam · 8 February 2026 · Robsons Rickmansworth
★★★★★ 5/5
GoogleI have just completed my sale through Robsons Rickmansworth. I can highly recommend anyone who is looking to do the same to use these guys. We had Matt looking after us and his communication was first class. Matt came to value the house and …
Richard · 30 January 2026 · Robsons Rickmansworth
Agent replied · 24 March 2026
Thank you for your kind words Richard.
It was a pleasure working with you, and we're delighted we were able to secure you and the family a buyer so quickly. … More
★★★★★ 5/5
GoogleWe had a great experience with Robsons. David was excellent at the beginning of the process, arranging lots of viewings and helping us to sell our flat within three months. Once the sale was agreed, Amy was incredibly supportive throughout …
Katy · 30 January 2026 · Robsons Rickmansworth
Agent replied · 24 March 2026
Thank you for your very kind words Katy.
It was a pleasure working with you, we are so pleased that everything worked out … More
★★★★★ 5/5
GoogleMatt Gooder at Robsons Estate Agents was outstanding from start to finish. He was professional, proactive, and consistently kept everything moving despite challenges along the way. A special mention has to go to his incredible patience when …
Dnyanesh · 30 January 2026 · Robsons Rickmansworth
Agent replied · 24 March 2026
Thank you Danny for your feedback and 5 star review.
We're delighted to hear you had such a positive experience with Robsons.
Wishing you all the best & welcome to WD3..
Matt and the team.
★★★★★ 5/5
GoogleSophie at Robsons was fantastic in helping us find our new rental property. Her communication was excellent throughout the entire process, and she was always available whenever we needed support or clarification. The whole experience was …
Aaron · 28 January 2026 · Robsons Northwood
★★★★★ 5/5
GoogleSophie (Simmons) at Robsons made our house hunt an absolute pleasure. From our first conversation, her warmth and genuine interest stood out - she asked thoughtful questions and made the whole process feel personal rather than …
Hannah · 28 January 2026 · Robsons Northwood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
