5/5
We recently dealt with Craig at Robert Leech on the purchase of our property in Oxted. We found him to be very professional and responsive, and he really helped our purchase go through!
Trusted Agent profile
★★★★★
520 reviews across 3 offices and 4 platforms
Robert Leech Estate Agents Ltd has three offices, in Oxted, Reigate and Lingfield. Together they have 520 reviews on four platforms, rated 4.8 out of 5 overall.
488
Reviews on Google
All 3 offices
22
Reviews on Facebook
All 3 offices
1
Reviews on Yell
All 3 offices
9
Reviews on Trustpilot
Business-wide
Robert Leech Estate Agents Ltd's three offices, most reviewed first. Each has its own page.
Showing 484 reviews on Google only. Show every review
5/5
We recently dealt with Craig at Robert Leech on the purchase of our property in Oxted. We found him to be very professional and responsive, and he really helped our purchase go through!
1/5
I've rented 8 properties and never had any problems with estate agents until now. They are so rude and unhelpful, have such a bad attitude & very slow in getting things fixed. They are also very unprofessional, we had a bill sent to us via email asking for payment for a council tax bill that was before our moving in date and it also had all of our landlords details on it and when I replied to tell them that we wasn't in the property on those dates we had no response. Today I can't get over the rudeness from them. Here's an example- our gates haven't worked for nearly 9 weeks and when asked when they will be fixed the reply was- it's not asif you can't get out isit. I hate calling them and always come off of the call with my blood boiling! 9months later the gates still aren't fixed. We've also not been able to use our master bedroom shower for nearly 6months now as it has no hot water.
5/5
I have used Robert Leech Estate Agents for many years with purchases, sales and rentals. I recently sold a property in Oxted and was helped by Chrissie. Top service as always. Highly recommended.
5/5
Robert leech estate agent’s services are fast, reliable, always there to help with any questions. I'm always more than happy with the service I get from them when I was looking for a property to rent.The cost is also a winner, so reasonable.I highly recommend Robert leech.
5/5
Chrissie was incredibly helpful throughout the process of buying our first place together. Throughout all the stresses she did all she could do ensure a smooth process for us and we couldn’t have asked for a better Estate Agent. Thank you Chrissie for all your help!!
5/5
We have just exchanged contracts on a house that Kelly at Robert Leech found for us. We have received fantastic, professional service throughout. The opportunity simply would not have happened without Kelly's proactivity and follow up. One week after we registered at the office in Oxted, Kelly called us with an offer to view a house, and that the owner wanted to avoid large numbers of viewings. Thank you to Alex who showed us around on the weekend at short notice. From then onwards Kelly took care of everything, was very responsive to emails and phonecalls, and always friendly and clear in her communication, giving helpful advice. Thank you to the whole team for seeing us get over the line for exchange within a tight timeframe. We have been very happy with the service.
5/5
Craig was exceptional. Normally developers don’t accept an offer in a brand new property until your existing home is at offer stage. Craig understood our situation and was able to speak to the developer and come to an agreement where an offer was accepted. He also was flexible and constructed a competitive offer on fees which was greatly appreciated. Highly recommend!
5/5
We are really happy with the service provided by Robert Leech, especially Mr Craig Custance. He's always on time and well prepared for the viewing. He is also very approachable and fast with reply, definitely top service. We would highly recommend him.
5/5
It’s amazing what can be done when you put your mind to it. And I’m not talking about me. I’m talking about Kerri Glassey who works at Robert Leech Estate Agents What an absolute superstar. She has been the most fantastic, supportive and communicating person in a nightmare after a tree fell onto my house. Yesterday was full on non stop madness full of landlords, tree surgeons, roofers, hotels and a very good dog Jimmy. Kerri has been sorting everything for me, kept in touch at every stage and been utterly lovely and supportive. We don’t shout out people who do a good job enough. So here’s to Kerri. Thank you x
5/5
The team at Robert Leech worked really hard to resolve some last minute chain issues in the sale of our house. Kelly went the extra mile to keep things moving and kept us posted regularly. All successfully resolved. Many thanks..
5/5
We wouldn't hesitate to recommend this estate agents. Especially Chrissie, she was amazing from start to finish. As first time buyers she kept us informed at every stage and has continued to help us even after completion! Great service!
5/5
I can't recommend the Oxted brunch of Robert Leech enough. My partner and I sold our flat with the help of Craig Custance, who was extremely professional and helpful throughout the whole process. Highly recommended.
5/5
We are in the process of selling our home and needed to move into rented accommodation. Brooke Ellis took us on our viewing, she was professional, engaging and knowledgeable and has been first class throughout the process, keeping us advised of each stage and ensuring we had all the information we needed. She is an asset to Robert Leech. Thank you Brooke for all your help.
5/5
We recently completed a purchase in Redhill and Alex was extremely helpful from start to finish. He gave us brilliant suggestions such as relocating the utility, really considering the kind of home we would like to build there. He was always available when we had any questions and concerns and very informative. We were so pleased with the personal service level we received. Highly recommend!
5/5
From the first viewing, up until exchange of contracts, we have been impressed by the professionalism shown by the whole team. We were regularly contacted by our agent and all our questions were very quickly responded to. I have had the experience of quite a few agents and I can assure you that they could all learn from how Robert Leech has performed.
5/5
I would highly recommend Robert Leech estate agents, especially Brooke Ellis. In a short period of time, she helped me and my partner to find a new place we can call home. Thank you Brooke for having the patience with us , being professional, efficient and kind.
5/5
We recently sold our property in Oxted through Robert Leech. They provided excellent service and advice, and remained positive and constructive throughout. We especially found Craig to be professional and committed to getting things smoothly across the line.
5/5
Had the pleasure of using Robert Leech to find our latest rental. They're a small chain which I think made the whole experience more personal. We had a few minor teething issues when moving in, however as our let is fully managed, Robert Leech also deals with the property management. They have so far been effecient and effective in addressing the issues. I would have no problem recommending these guys.
5/5
Myself and my partner were interested in buying our first home. Christine Doyle advise us the best options for us and was very responsive. From being interested in September, we managed to get it all complete within 3 months! The staff are amazing and very helpful. Great thanks especially to Christine for the amazing work she has done for us. Jamie & Chloe
5/5
My husband and I would highly recommend Robert Leech estate agents especially Brooke Ellis. We have been happy tenants with Robert Leech for over 2 years but unfortunately our landlord wanted to sell the house. Brooke found us another perfect family home exactly suited to our needs and affordable, she has been amazing and has gone above and beyond to help us to ensure we have our perfect family home and all within 2 weeks! Thank you Brooke for having the patience with us , being professional, efficient, & kind, you have been a God send. Mrs. G. Dervis.
5/5
wow what a service from Robert Leech and more specifically Brooke. I passed my requirements to Brooke who matched me with some specific properties. She was kind, courteous throughout (unlke some other property agents we dealt with) and provided a fantastic service. Brooke was instrumental in her approach and answered all my questions and queries in a timely manner. Highly recommend Robert Leech Estate agents for your property needs.
5/5
I recently came across Robert Leech Estate Agents on Rightmove. They had an amazing 1 bed advertised in the lower Addiscombe area. Myself and my wife requested a viewing of the property. Brooke the property advisor got in touch and arranged a viewing. From start to finish, she was very professional, made us feel valued, always respond to our every enquiries. When she's not able to respond to my emails her colleague Jonathan would get back with an update. I would recommend this Estate Agent 100 and 1%. Thanks Brooke and Jonathan for walking with us on our property journey, your one in a million.
5/5
We recently completed the purchase of our new home using Robert Leech. Alex and the rest of the team were great throughout the whole process. They were always so helpful, easy to communicate with and quickly dealt with any issues that came up. Would 100% recommend them to anyone who is needing an estate agents.
1/5
I rented a property where Robert Leech were the managing agent. I had a terrible experience with a very slow turn around on requests for this to be fixed after I moved in . Then at the end of the tenancy they took ages to respond to my request to return the deposit. My understanding of deposit protection scheme rules is that they have 14 days but is now over a month and they are only now starting to engage with me when I threatened legal action.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Robert Leech Estate Agents Ltd and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
2023 1 Best in Postcode ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Oxted has the most, with 230 reviews rated 4.8 out of 5, followed by Reigate with 230.
Yes. At the ESTAS 2023 awards its branches won 1 Best in Postcode award.