Trusted Agent profile · Devon
Verified
★★★★★
163 reviews across 3 offices and 4 platforms
Regency Estate Agents has three offices, in Bideford, Redbridge and Birmingham (Devon). Together they have 163 reviews on four platforms, rated 4.7 out of 5 overall.
73
Reviews on Google
All 3 offices
3
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
85
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Regency were absolutely fantastic with the sale of our home. Special mention to Teresa for her hard work and tenacity getting the sale over the line at the end ...Read all 19 from sellers
I recently purchased my first home with regency and received an excellent service. I worked with James in the Bideford office and I can not speak highly enough ...Read all 11 from buyers
We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a ...Read all 34 from landlords
Of all the agents we have dealt with Regency are head and shoulders above the rest. A special mention to Michelle who pulled out all the stops to get the result ...Read all 2 from tenants
Regency Estate Agents's three offices, most reviewed first. Each has its own page.
Showing 85 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentExcellent experience!
I recently purchased my first home with regency and received an excellent service. I worked with James in the Bideford office and I can not speak highly enough of him! James was friendly, professional and really helped me through a process I knew nothing about!! It was a pleasure to work with James and I would recommend him and regency to anyone looking to buy or sell a home.
4.8/5
The Trusted AgentFantastic service
Regency were absolutely fantastic with the sale of our home. Special mention to Teresa for her hard work and tenacity getting the sale over the line at the end. The sale took time but this was at no fault of Regency this was issues further in the chain. The whole team had fantastic customer relations and always responded to me when I made contact. The social media was great when advertising our home online. Would most definitely recommend to anyone.
5/5
The Trusted AgentFaultless service from start to finish
We selected Regency after meeting with Lee Child and several other local agents. Our instincts to select Regency were fully vindicated as our whole experience was faultless. Lee and Josh Braddick handled every aspect of the sale, from production of high quality marketing material, strong advertising in local media, viewings and timely feedback from potential purchasers. Their actions could not be faulted in any way and achieved a sale at the guide price within 3 months.
5/5
The Trusted AgentFirst class service
We would highly recommend Regency to sell your property. It’s good to work with people that take the time to consider what you need to secure a sale. We were selling a country property that had good kerb appeal but needed a lot of work so Neil’s idea was to create the lifestyle image in the buyer’s mind by the sale particulars, which were excellent, and to talk to each party interested, even offering to drive them to the property to instil that lifestyle image in their minds. It worked a treat and we sold on the second viewing. It’s worth noting we had marketed for a year with one of his competitors without success. We would not hesitate to recommend Neil, Lee, Teresa and the team for marketing and after sales care which Tereca handled extremely well too.
5/5
The Trusted AgentRating only, no written review.
5/5
The Trusted AgentExcellent Service, Highly Recommended
We'd had some bad experiences from another estate agents within the short time we were looking at properties. From start to finish regency (especially Lee) looked after us amazingly. Nothing was too much trouble and we were updated regularly on our purchase. We love our new home (even while we are doing a lot of building work!) Thank you to the Regency Team in Bideford. Highly Recommended.
5/5
The Trusted AgentPurchase of our new home
Neil helped us through our purchase, keeping us informed throughout. We have no hesitation in recommending Regency and would use their services in the future. Barry and Jill
5/5
The Trusted AgentExcellent service, the whole experience from beginning to end was faultless
All staff were very friendly and efficient and nothing was too much trouble, with special thanks to Lee for all his help. I would highly recommend them and would have no hesitation in using their services again. Thank you for a stress free experience!!
5/5
The Trusted AgentEXCELLENT ESTATE AGENCY
Of all the agents we have dealt with Regency are head and shoulders above the rest. A special mention to Michelle who pulled out all the stops to get the result we needed.
5/5
The Trusted AgentExcellent Service from Beginning to End!
From valuation through to completion the service given by Regency was excellent. The details produced were good and needed no amendment by me. Negotiation was carried out on my behalf sensibly and once a sale had been established I was kept up to date on a very regular basis as to what was happening. Nothing was too much trouble even popping back to the property for me to take meter readings! I would highly recommend Regency to anyone needing to use an Estate Agent in Bideford. Also the old saying "you get what you pay for" isn't true in this instance as they were actually cheaper than the other Agents I approached. Many thanks in particular to Neil and Lee.
5/5
The Trusted AgentFriendly and efficient
We purchased 3 properties for buy to let purposes through other agents in the town (one of which was a thoroughly disagreeable experience, won't name names but begins with 'W' and ends in 'ebbers!' We therefore decided that for the letting of these properties that Regency with their excellent reputation would be our agents of choice. From the outset, we were keen to provide them with immaculately presented properties which would be straightforward and appealing to tenants and within a very short space of time, suitable quality tenants were found. The administration of the tenancy agreements was all very smooth and efficient and any queries quickly and calmly addressed. On an ongoing basis, we as landlords undertake any maintenance issues but Regency are always on the ball to ensure our properties are maintained, well looked after by the tenants and rents paid on time usually on the day the rent is due and that is not something other agents would do. I would not hesitate to recommend them to any prospective landlords looking for a caring, friendly, cost effective agent to manage your property.
5/5
The Trusted AgentCouldn't fault the service we received
Lee Childs was always polite, helpful and willing to help in any way he could. The gift of wine at the completion of the purchase was a bonus. Thank you very much indeed for excellent service.
5/5
The Trusted AgentThird time in 6years
Brilliant service,always on the ball,courtious and helpful.would not hesitate to use again.Would recomend them for both buying and selling.
5/5
The Trusted AgentCould nor of had a better agent
We dealt 99% of the time with Neil Armstrong from Regency .Not only was he a very professional , But he also Informed us the most at every move of our purchase alot more than out own solicitors. Lol .I would absolutely recommend Neil and Regency estate agents whether your buying or selling .These guys are the best!
5/5
The Trusted AgentVERY EFFICIENT AND CARING
NEIL AND MICHELLE HAVE BEEN SO HELPFUL IN THE LETTING OF OUR HOUSE.. PAPERWORK ALL MADE EASY AND DEALT WITH EFFICIENTLY. RENT COLLECTED AND ALWAYS PAID ON TIME. HIGHLY RECOMMEND THIS AGENCY.
5/5
The Trusted AgentMy Purchase Through Regency.
I have recently moved house due to a significant change in personal circumstances. Regency were brilliant, they were kind understanding and very helpful. In particular I would like to praise Lee who was incredibly helpful and supportive, he made a difficult situation much easier to bare, he answered all of my queries and questions very quickly and helped enormously. I found all of the staff at Regency to be very pleasant, professional and personable, Well done Regency you really do deserve your 5 star rating. Thank You Richard Marcer
5/5
The Trusted AgentExcellent service
Great service from all at Regency, particularly from Lee and James. The present of wine on completion was a nice touch. Thank you all
5/5
The Trusted AgentVery efficient service in letting my flat
I found all of the staff extremely efficient and helpful and it didn't take very long for them to find me a suitable tennant
5/5
The Trusted AgentNew tenant found quickly
Rating only, no written review.
5/5
The Trusted AgentExcellent Service from everyone at Regency
We were very happy with the service given by everyone. Our main contact was Lee who was always pleasant and friendly, and did all he could to achieve the sale. It was a probate sale and Lee did an excellent job to help us find contractors to carry out work, clear the house and move us on completion.
5/5
The Trusted AgentExcellent service
the team were so helpful, Lee was very punctual and patient on our viewings. Thanks to you all
5/5
The Trusted AgentReview of Regency
Regency provided an excellent service.Very professional throughout the whole sale process. Very supportive at all times.Would highly recommend that you use their services.
5/5
The Trusted AgentExcellent Service
I had a particularly torrid time getting to exchange of contracts on my house in Leeds, and Regency handled everything in Westward Ho!, keeping our vendors happy and up to date, so we didn`t lose the house we really wanted.. They were in touch with us, our agents and our solicitor on a regular basis. Well done to everyone.
5/5
The Trusted AgentLee Childs made my buying experience easy
I bought a property that was being marketed by regency estate agents. Lee Childs dealt with me personally thoughtout the whole process and also went out of his way to give me additional information and advice that certainly made the process of buying a property a whole lot easier. I thought he was fantastic and a pleasure to work with. I cannot thank him enough for the referrals and advice given to me as a first time buyer.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bideford has the most, with 137 reviews rated 5.0 out of 5, followed by Redbridge with 24.
The three Regency Estate Agents offices, by town:
19 reviews from sellers, rated 5.0 out of 5 on average. For example, Tom wrote: "Regency were absolutely fantastic with the sale of our home. Special mention to Teresa for her hard work and tenacity getting the sale over the line at the end ..."
11 reviews from buyers, rated 5.0 out of 5 on average. For example, Le-Anne wrote: "I recently purchased my first home with regency and received an excellent service. I worked with James in the Bideford office and I can not speak highly enough ..."
34 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a ..."
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