Trusted Agent profile · Devon
Verified
★★★★★
163 reviews across 3 offices and 4 platforms
Regency Estate Agents has three offices, in Bideford, Redbridge and Birmingham (Devon). Together they have 163 reviews on four platforms, rated 4.7 out of 5 overall.
73
Reviews on Google
All 3 offices
3
Reviews on Facebook
All 3 offices
2
Reviews on Yell
All 3 offices
85
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Regency were absolutely fantastic with the sale of our home. Special mention to Teresa for her hard work and tenacity getting the sale over the line at the end ...Read all 19 from sellers
I recently purchased my first home with regency and received an excellent service. I worked with James in the Bideford office and I can not speak highly enough ...Read all 11 from buyers
We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a ...Read all 34 from landlords
Of all the agents we have dealt with Regency are head and shoulders above the rest. A special mention to Michelle who pulled out all the stops to get the result ...Read all 2 from tenants
Regency Estate Agents's three offices, most reviewed first. Each has its own page.
Showing 85 reviews on The Trusted Agent only. Show every review
5/5
The Trusted AgentExcellent estate agency services
Having dealt with Regency for a number of years when they managed a rented property for me I decided to use them to sell the property. They again performed excellently and the property was sold in a reasonable time and at a reasonable price.
5/5
The Trusted AgentSpot on...!
We bought through Regency when we didn't know the area. We let properties in the Midlands & have got fed up with bad agents, so we're naturally suspect about Regency! I have to say though that Regency were spot on throughout, they did what agents should do - negotiate the pricing & chase things through. Neil has a young proactive team who all seem to be on the ball, they always have time for their customers & make you feel relaxed. Top marks Neil & team, keep it up. Peter & Heather
5/5
The Trusted AgentExcellent Service!
I was recommended Regency as letting agents & I have not been disappointed, I have had most of my dealings with Carl in letting my flat.& I've had nothing but professional, friendly & efficient service. Nothing has been too much trouble & I cannot recommend them highly enough. Excellent!
5/5
The Trusted AgentPerfect service - 10/10
We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a landlord. Lee and the office staff were very helpful, knowledgeable and approachable about perspective properties - they helped us make the right choice and kept us informed at every stage of the process. Once the purchase was finalised we spoke to Carl (lettings) who visited the properties, gave us guidance and was more than helpful, he kept us informed of perspective tenants and their feedback. It was only a few days before we'd found excellent tenants for both of our properties. I'd definitely use them again without hesitation, when required they went the extra mile for us. I can honestly say they are the best agents I’ve bought or sold houses through.
5/5
The Trusted AgentBright modern agency with friendly, helpful team
All the team have been very friendly, knowledgeable and helpful during what has been quite a complicated sale and purchase. Their patience and persistence has been second to none.and their guidance invaluable. Would have no hesitation in recommending them and will use them again next time.
5/5
The Trusted AgentBedewell Appledore
I found all the staff at Regency Estate very helpfull, Especially Lee Child who was our contact. Lee kept us informed every step of the way he was alway very helpfull and courteous at all times. If we lived in the area and I was sellling our house I would definitely have Regency Estate Agents.
5/5
The Trusted AgentAn excellent Agency, wouldn't hesitate to recommend
They dealt with a recent situation where I moved from seller to landlord with a future transfer of ownership and have dealt with the whole process with efficiency and friendliness. I will certainly continue to use their Agency and would always recommend their services. Special thanks to Lee, Carl and Vanessa
5/5
The Trusted AgentMr and Mrs T
We have used Regency for buying, letting and selling our property. Nothing was too much trouble and we would not hesitate in recommending them.
5/5
The Trusted AgentExcellent service
Very efficient and prompt service while dealing with my rental property..
5/5
The Trusted AgentApproachable. Hard working. Dedicated. Perfectionist attitude.
Unfortunately for me Regency were the fourth estate agents i had approached/used to sell my house. The first agents were too pushy, intimidating, rude and un realisitic. The second was late and had no clue on taking photos to market the property and stood on my furniture with his shoes on!!! The third company was old fashioned, too relaxed and not enthusiastic at all. I had 3 viewings in many months and i had almost given up by now. My last desperate try and fourth choice of agents was Regency. As soon as i stepped into the new office i wish i had used them sooner. Finally 'normal', friendly, polite, approachable people who told it like it is & wanted to sell my house! What a relief for me: a dis heartened person who's house no one wanted to buy. Neil was polite & casual in giving me information and didnt put any pressure on my to sign up with them. He showed me their marketing portfolios and arranged for Lee to visit. Lee had such a pro active attitude and advised me how we can go forward to re market the property and get it sold. He seemed enthusiastic, focused and a perfectionist. The photos were good minus the outside to which he came back on a sunday to re take the photo when the sun was out showing the house in a better light. The viewings flooded in and i was kept informed at every step. I am hard of hearing and so they did not mind my constant emails. My questions or queries i put forward were dealt with and i didnt once feel like i was pestering them, although im sure i did. Their fee is competitive and at a fixed rate no matter how much the property sells for. Me being the ever sceptical person, presumed lee/regency as a typical agent would encourage me to settle for any offer as he still gets his fixed rate regardless. Business is business to them..I was very wrong as lee pushed a potential buyer for more money ontop of what they offered and did so sucessfully. I would of settled for the lower offer but he advised me to trust him to try and get more money as he felt the house was worth it. I felt completely confident he would do his best and get a fair deal for me and the buyer and he did. Deal done!!! I am incredibly particular about how i get treated as a customer and good customer service is expected when i am paying. Regency exceeded my expectations and i have already recommended them to friends and family. I may return to the area in a few years to buy a property again and i know which agents i will be going too. Regency!!! Other agents could learn alot from regency and i hope regency expand as they give estate agents a good name.
5/5
The Trusted AgentLetting agent
Regency have provided us with great value and service when letting our property with them for many years. Would not hesitate to recommend them.
5/5
The Trusted AgentOutstanding, professional, friendly service
Having rented properties through Regency as a Landlord and a Tenant on numerous occasions, and once effortlessly selling a property with them, We can highly recommend them as being an all round friendly, efficient and distinguished, excellent team.
5/5
The Trusted AgentRegency have managed our properties for a number of years and throughout this time we have received nothing but a friendly, efficient and professional service. I would highly recommend them to anyone.
5/5
The Trusted AgentTotally professional
We have only been with Regency since October 2015, they have gone out of their way to help us. Nothing is too much trouble, they are always helpful, courteous and make you feel that they are always there for you.
5/5
The Trusted AgentFriendly & efficient.
Great service from a professional team. Can't recommend Regency enough. Honest & straightforward.
5/5
The Trusted AgentProactive and conscientious estate agents
Throughout selling our house the team at Regency were very professional and always went that extra mile to help accommodate our needs in addition to the potential buyers. Regency provided a fantastic service and were very approachable even beyond office hours.
5/5
The Trusted AgentEfficient & Professional Service
We have been using Regency as our letting agents for around 10 years. They manage a number of our properties for us, and in that time we have had a thoroughly efficient and professional service. They have first class tradesmen that they can call on should the need arise, the tennants are very well vetted and the communication between tennant, agent and ourselves is superb.
5/5
The Trusted AgentExcellent customer service and first class property management
Carl and his team at Regency manage the letting for my property in Bideford and give us real peace of mind. They are very helpful, efficient, friendly and down to earth and their service reassures us that what we intend to be our future home is in safe hands! They also have access to an excellent team of contractors who have quickly put right any problems at a reasonable price. This was a daunting experience for me as first time Landlords but they have been fabulous and made it all very easy for me and stress-free.
5/5
The Trusted AgentExceptional service
Regency were first class when we used them to sell our property, they have a great team in place, it doesn't matter who you deal with all of the staff are professional and friendly. We had a particularly difficult sale for various reasons but Regency we perfect at handling the situation and took some of the stress out of the situation. Thank you Regency.
5/5
The Trusted AgentRegency - letting agency review
I have used Regency for a number of years as the letting agents for a property I own in the area. I have found their service to be very good indeed. They have always dealt efficiently with the property, and have been excellent at dealing with any issues which have arisen. I have principally dealt with Carl Armstrong and found him to give excellent support. Overall I have been very pleased with the service I have received from Regency and would recommend them as agents.
5/5
The Trusted AgentSatisfied Customer
Lee Childs handled our recent sale in Bideford. Lee is very professional with an approachable and friendly nature.. He handled everything superbly and was only too happy to answer any query. we had, no matter how trivial.
5/5
The Trusted AgentWorth the fee!
We have used Regency for the past few years managing our rental property. We have no complaints. Any questions we have are always answered fully and promptly. Excellent communication between ourselves and the tenants and always good advice offered. House is well maintained and any issues have been fixed quickly and at a reasonable cost. Would not hesitate to recommend or use again.
5/5
The Trusted AgentExcellent Service
We have used Regency both to buy and sell properties over the past few years and currently to manage our rented property. We have always found their service to be excellent in every way - friendly, personal and very efficient..We would certainly recommend them in every way.
5/5
The Trusted AgentHighly Recommended
Regency have been acting as my agent for my property for 3 years. During which I continue to enjoy a hassle free first class service. All inspections, contracts and maintenance is automatically handled which takes the burden out of managing the property from a remote location. Highly Recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bideford has the most, with 137 reviews rated 5.0 out of 5, followed by Redbridge with 24.
The three Regency Estate Agents offices, by town:
19 reviews from sellers, rated 5.0 out of 5 on average. For example, Tom wrote: "Regency were absolutely fantastic with the sale of our home. Special mention to Teresa for her hard work and tenacity getting the sale over the line at the end ..."
11 reviews from buyers, rated 5.0 out of 5 on average. For example, Le-Anne wrote: "I recently purchased my first home with regency and received an excellent service. I worked with James in the Bideford office and I can not speak highly enough ..."
34 reviews from landlords, rated 5.0 out of 5 on average. For example, Paul wrote: "We spoke to Regency about our needs as a perspective landlord in and around the Bideford area, we were new to both the area and the prospect of being a ..."
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