Reeds Rains Robinson Lee estate agents in Bury and Rawtenstall

★★★★★ 5/5

Trustpilot

Impressive service

Everyone at Reeds Rains has been so helpful in both sales and rental. I have dealt with Rebecca, Helen and Alex mostly and can’t fault them or praise them highly enough. Really impressive service!

Roger · 17 July 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Completely untrustworthy

Fancy being ripped off? Have dishonest correspondence with? This is the company to rent from.

Geoffrey · 14 July 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Completely useless!

Completely useless!! Extremely frustrated with the Chapel House, Newcastle branch ..Reed Rains have let our property allegedly to 2 adults & 1 child but there are (many) more people in the house than stated. I consider this a breach of contract. Reed Rains have thrown it back to ourselves claiming they’ve completed their side of the agreement, REALLY!! What they mean is we’ve got our money so we aren’t interested in the slightest about your property. I wouldn’t neither use nor recommend Reed Rains to anyone. The worst customer service I have ever experienced. Run don’t walk to another estate agents A little advice and assistance would of been greatly appreciated!

Tracy · 13 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Staff were pleasant and helpful

Rating only, no written review.

Patricia · 12 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Having not sold a property for a very…

Having not sold a property for a very very long time I was apprehensive about the whole process. Richard Hague ( Doncaster) and the delightful ladies who answer the telephone, so far have made the sale very stress free. The help and advice the whole team have shared with me has been brilliant. Thank you. I based on my findings would certainly recommend this branch of Reeds Rains.

Anne · 10 July 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Weird and rude staff who has zero…

Weird and rude staff who has zero knowledge of human language and still constantly asking for my email address even though I told her over and over again. Stop sending me emails as I requested it numerous times in the reply. Also, you guys are dumb enough to spell my name wrong!

Tess · 10 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Sale agreed within 72 hours of signing…

Sale agreed within 72 hours of signing contracts. Neil was helpful, very knowledgeable and efficient. All communications answered promptly. Excellent advice given. All staff at Reeds Rains helpful and efficient.

STEELE · 6 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Having not sold a house in many years I…

Having not sold a house in many years I wasn't too sure of the process. Glenn and Emily at the Stanley branch of Reeds Rains guided me through it with patience and an understanding of the reasons for the reluctant sale, making that process a great deal easier to get through, keeping me constantly up to date with progress.

JD · 6 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Excellent Service

They had viewings lined up straight away and several offers within a week, some over the asking price. Thanks.

Amanda · 5 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Personable staff who remain…

Personable staff who remain professional and responsive. Nothing for me to fault.

Ind · 5 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

A wonderful experience

The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.

Caz · 5 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Congratulations to Reeds Rains

All staff are pleasent, friendly and deal with customers in a thoroughly proffessional manner. Numerous viewings wre arranged and it was no reflection on any staff member that two (cash buyers) withdrew their offers. A new (cash buyer) was found and the sale process is progressing well.

Jean · 4 July 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Wasters and money grabbers spastics for staff!

If I could put 0 stars I would! Reeds rains are the worst letting agents to go with the 4.5 years we’ve lived in our property in Bidford on Avon we’ve had problems with property. (Twice this happened)Boiler took them 3 weeks to sort we had no hot water for 3 weeks they didn’t care!! shower broke took them a month to sort they didn’t care! To top everything we’ve just moved out of the property and they’re only giving us half of our deposit back because the grass in the garden was long and they’ve had to cut it ( that’s because they’ve waited 3 weeks to check property) I might add!! They have no ppl skills no customer service couldn’t give a toss about anyone but themselves! Absolute morons I’ve been waiting nearly a month for my deposit back they’ve is saying it’s gonna be another 5/10 days! REALLY!!! Don’t go with these morons people they can’t organise a p**s up in a brewery in my eyes!

Kevin · 4 July 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Keith Rosson was amazing

Keith Rosson was amazing! Couldn’t recommend more!

Joanna · 29 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Great service

gives great service and always happy to help

Patrick · 29 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

I’m a absolutely delighted after…

I’m a absolutely delighted after reading all these reviews that my old landlord has chosen Reeds Rains to market his property. I truly hope that he gets the tenants and the service that he justly deserves. It has made me so happy. Well done.

Shorty · 29 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

An estate agent that does exactly what they say they will...

An estate agent that does what they say they will. After having a disappointing experience with another local estate agent in Leamington Spa previously, it was refreshing to see a company act professionally from the first meeting we had with them, to managing to achieve the asking price we set in a challenging property market, to chasing all parties to get the sale concluded as quick as possible. I would happily recommend them to anyone.

Mr · 28 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

We had a great experience with Reeds Rains when selling our property.

We had a great experience when Reeds Rains sold our house. Louise and Nicola Jane from the Eccleshall branch were very friendly, polite and helpful at all times. They were very knowledgeable and helped us to sell our house very quickly and secure a deal on a property we were buying. I would definitely reccomend Reeds Rains.

Customer · 28 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

Would recommend Reeds Rains Yardley

Have been kept up to date with progress, would certainly use again or recommend to others.

Linda · 28 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

SThe staff at Reeds Raine at Trimdon…Avenue in acklam

SThe staff at Reeds Raine at Trimdon ave in acklam Middlesbrough are extremely caring helpful and understanding and can’t do enough for you.

CLynn · 27 June 2023 · Reeds Rains

★★★★★ 5/5

Trustpilot

What an excellent service!

The York branch Rains Reeds have gone above and beyond for our move. The whole process was smooth, they kept us updated every step of the way and looked after us moving into our first new home. My partner and I moved from Kent into York, and due to other issues we were unable to collect the keys on time. The team, Sophie, Tom & Emma, made sure we got into our lovely new home, and especially a big thank you to Tom for all the help! These guys deserve so much more than just a thank you. Would highly recommend the service and these lovely individuals. Thank you so much.

Kelly · 27 June 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

Ignorant and clueless

Up till now I've had no issues, but my rent was due and after several days with no request for payment I decided to email them and ask what was happening, several days later no reply. Email again, no reply. Call the local branch who apparently don't deal with my address anymore and don't know who does. Not wanting to go into arrears I contact the letting department on a Southampton number, eventually they say you need to contact our other department, give me a number, once again they didn't know about any arrangements made previously about paying in advance etc. Basically I had to CHASE MYSELF FOR THE RENT. Absolutely disgraceful ignorant company and it's not the first time I have asked them something only to be completely ignored. Don't bother replying because I'm not interested.

Ronnie · 27 June 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

8 Helmsley Close Dl17 8SS

Reeds rains is the worst agency I have ever come across. They don’t fix or maintain the house but instead send you to the landlord who will refuse to fix anything. You would expect reeds rains to contact the landlord to fix things as you rented it through them. Any one looking to rent around Durham watch out for 8 Helmsley Close dl17 7qp as landlord will not fix anything and the bath leaks down to the dining area which I believe they have just painted over and you will start to notice it after a few months. And the worst thing is if you decide to move out they will keep your deposit. Don’t forget to use environmental health before thinking about moving.

Reggg · 26 June 2023 · Reeds Rains

★★★★★ 1/5

Trustpilot

We use Reeds Rains to manage our…

We use Reeds Rains to manage our properties and they are dreadful. Had a major issue with one of the properties as it was allegedly inspected and was in a filthy state with flooring ripped up & no bath panels but was deemed in a good condition. There were at least 60 bin liners thrown in the garden and has cost us a fortune removing it all. We have been paying a management fee for non management . They are very good at over charging for small jobs doing and pass the buck if they’re is a problem. The problem is with head office in Southampton and no reflection on the local office & staff

Elaine · 22 June 2023 · Reeds Rains