Reeds Rains JB Estates estate agents in Bedworth, Nuneaton and Bedworth, Warwick and 1 more

★★★★★ 1/5

Google

I had an offer accepted on a property on Nuneaton Road. I dealt with Karis, and later had the misfortune to work with Luke. What should have been straightforward turned into something I walked away from. Between 17 and 25 June, they asked for a long list of items: ID, proof of address, mortgage in principle, proof of deposit, solicitor details, broker confirmation of my borrowing, gifted deposit paperwork, ID Check from the person giving the gift and more. Each time, the implication was that once I provided what they asked for, they would mark the property Sold STC. I provided every single item, yet rather than moving the sale forward, they simply came back with another request, including demands that went well beyond what my solicitor already handles. This isn't the first house I've tried to buy, so i have all the paper work to go and no agent before this or after, whether Dixons, Oakmans or any independent, has ever asked for this much or moved the goalposts at every stage. It was either serious overstepping, or there was a bias at play, if you catch my drift. If trying to get a Sold STC was this much of an ordeal, I dreaded to think what the other stages would be like. Lucky for me, they dragged their feet so much that I started looking at other houses. Why would I pay this much when there were other properties on the same road going for less, with a driveways and big gardens? It also made me think: if this house had been on the market for six months, what would it be like when I came to sell it? I honestly feel sorry for the owners. As much as it was a terrible experience, I actually have to thank them, because I would have been upside down on this one if I had rushed it through. Lord knows I have spent enough money on Level 3 surveys and solicitor's fees already. It's a shame, because I wanted the house. I will never use Reeds Rains again. It's like their staff are on a power trip. I'm a believer that everything happens for a reason, so maybe I wasn't meant to buy it. I would not recommend this branch.

Anthony · 11 July 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Fantastic service from start to finish. Buying a house felt so much less stressful thanks to the team's professionalism and great communication. A special thank you to Karis, who was incredibly helpful, supportive, and always happy to answer my questions. Your dedication and kindness made all the difference. I highly recommend this agency!

Andrzej · 11 July 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

I went for a viewing for a house in Leamington and encountered Claudia, her customer service is exceptional the best we ever had, you can tell she would go above and beyond for her customers from detailing, explanation, clarity, transparency and understands the needs of tenants. She is just the best fit for this role and we couldn't be more thankful. Muito Obrigado Claudia if you're reading this.

Vince · 20 June 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Reece and Karis have both been superb and faultless with our property on the market the last few years. They have been excellent in terms of communication with ourselves throughout the process. Definitely recommend Reed Rains to anyone 🙏 …

Ranjit · 15 June 2026 · Reeds Rains

★★★★★ 5/5

Google

So happy with the service, they were always very helpful and thank you so much

Binsu · 15 June 2026 · Reeds Rains

★★★★★ 5/5

Google

Excellent service from start to finish. Karis was very helpful throughout the whole process from selling my home to buying my new property. I would definitely recommend using Reeds Rains if you want a professional service when selling or buying a property. Thank you for your services during my hassle free move.

Marcus · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Having recently sold my house through Reeds Rains Estate agents, I can fully recommend their services. Great communication throughout and lovely people to deal with. Very professional and friendly and I especially liked the online portal where you can track the progress of the sale. I would like to say a special thank you to Karis, Luke and Rhys for all of your hard work and for making the process run as smoothly as possible.

Rachel · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Karis has been brilliant throughout the process of selling our house and buying our next one. Kept us up to date throughout the process and always there to answer any questions or queries promptly. Would strongly recommend Reeds Rains.

Jamie · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

A great experience from the start. Karis was incredibly helpful in chasing feedback from potential buyers in the pre offer phase to providing weekly updates in the post offer phase which was challenging, bearing in mind we had a 5 house chain. The back up provided by Sarah during Kasis's holiday period is also very worth of note. I would personally use again and would recommend without reservation

Andy · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Thank you for the 5 star service Andrew & Karis. You were both efficient, giving us great advice and being amazing in every way. Thank you once again.

Navroz · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Reece and Karis have both been superb and faultless with our property on the market the last few years. They have been excellent in terms of communication with ourselves throughout the process. Definitely recommend Reed Rains to anyone 🙏 …

Ranjit · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

So happy with the service, they were always very helpful and thank you so much

Binsu · 11 June 2026 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 4/5

Google

Rishi showed me around a house on Friday. He was welcoming and professional. He is new to the area and the job so wasn’t able to answer all my questions immediately, but he found the answers within 24 hours which I consider a good service. He also followed up with phone calls as promised.

Jo · 8 June 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Sarah Wisdom was fantastic throughout the whole process of selling the family home. Super efficient and helpful throughout. She made the whole process very easy. Very grateful for the time she spent with us

Jeni · 8 June 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Could not be happier with the help and support from Sarah through what ended up to be a complicated house purchase. At all times Sarah responded to my calls and followed up on our concerns and helped us complete on our house purchase. I at times was very stressed but Sarah was always polite, friendly, professional and very knowledgeable. Also have to thank Darren for showing us the property when previous sale fell through. We are settling into life in Kenilworth and thank you Sarah and Darren for the part you played.

Jane · 1 June 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Had a great experience with Reeds Rain today, particularly appreciate Rishi for going the extra mile, passing on questions to the freeholder & quickly arranging viewings.

Myaticl · 25 May 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Claudia was a huge help to me during a challenging situation. She did not know me beforehand, but as soon as she became aware of the difficulties I was facing, she stepped in without hesitation and took the time to properly understand my situation. What really stood out was the effort she put in. She went above and beyond to help me find something better suited and kept me consistently informed throughout the process. At no point did I feel rushed or overlooked, which made a real difference given the circumstances. She was professional, approachable, and proactive throughout, but more importantly, she was genuinely committed to helping me get the right outcome. That level of care and initiative is rare. I am very grateful for her support and would highly recommend Claudia to anyone looking for an agent who will truly step up and put in the effort when it matters.

David · 22 May 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

sarah , was very helpful when enquiring about the selling of my property, she explained the procedure of how to begin and also advised me how the office had been successfully selling property in my area .

Richard · 22 May 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

We were first time buyers with Reeds Rains Kenilworth and everybody there was fantastic especially Sarah W. Our solicitors were not the best and Sarah was always on hand to help, advise, chase our solicitors and ease our anxiety. Super team and thank you so much to super Sarah!!

David · 22 May 2026 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Great service from Reeds Rains. Had issues with the property I purchased but it was dealt with swiftly and communication was fantastic from both Karis & Luke. Couldn’t fault their service, very patient with me! Thanks guys!

Bradley · 15 May 2026 · Reeds Rains

★★★★★ 5/5

Google

I had a really positive experience working with Sarah as my letting agent. From start to finish, she was consistently responsive, professional, and genuinely helpful. What stood out most was her support during a difficult situation with a neighbour. It wasn’t a simple issue, but she took ownership, followed things through properly, and handled it in a calm and professional manner. That made a real difference and took a lot of pressure off me. Throughout the entire process, she’s been easy to deal with, proactive, and reliable which, frankly, isn’t something you always get in this industry. She made what could have been a stressful experience far more manageable. I’m genuinely grateful for her support and wouldn’t hesitate to recommend her to anyone looking for a dependable and professional agent.

David · 15 May 2026 · Reeds Rains

★★★★★ 5/5

Google

We had a viewing with this estate agents and they were really great. From the moment we rang to book, Karis at the office was great at arranging the viewing with prompt communication and on the viewing Phil was Amazing at showing us around, he was honest and very polite and down to earth. We have had bad experiences in the past with estate agents but we honestly could not fault this one. Property we viewed didn't meet our needs however we would be more than happy dealing with this estate agents in the future. Very good experience Great team 👏 👍

Sajjad · 15 May 2026 · Reeds Rains

★★★★★ 5/5

Google

Having recently sold my house through Reeds Rains Estate agents, I can fully recommend their services. Great communication throughout and lovely people to deal with. Very professional and friendly and I especially liked the online portal where you can track the progress of the sale. I would like to say a special thank you to Karis, Luke and Rhys for all of your hard work and for making the process run as smoothly as possible.

Rachel · 15 May 2026 · Reeds Rains

★★★★★ 5/5

Google

Excellent service from start to finish. Karis was very helpful throughout the whole process from selling my home to buying my new property. I would definitely recommend using Reeds Rains if you want a professional service when selling or buying a property. Thank you for your services during my hassle free move.

Marcus · 15 May 2026 · Reeds Rains