Trusted Agent profile · Warwickshire
Verified
★★★★★
3,359 reviews across 5 offices and 3 platforms
Reeds Rains JB Estates has five offices, in Bedworth (two offices), Nuneaton and Bedworth, Warwick and Kenilworth (Warwickshire). Together they have 3,359 reviews on three platforms, rated 4.2 out of 5 overall.
1,265
Reviews on Google
All 5 offices
34
Reviews on Facebook
Business-wide
2,060
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Reeds Rains JB Estates's five offices, most reviewed first. Each has its own page.
Showing 1,262 reviews on Google only. Show every review
5/5
GoogleThe team at Reeds rains have been absolutely amazing with our new purchase and have been nothing but helpful and informative with keeping us updated each step of the way. They have made the process a lot easier and the communication was excellent. We dealt with Throughout the whole of the purchase, we dealt with Luke and I could not have asked for a better service from him. Thank you!
5/5
GoogleKaris has been brilliant throughout the purchase process. Regular communication, good advice and knowledge and a friendly and professional attitude throughout. Whenever I called the office I always felt assured when I spoke to Karis, as it always felt she had everything under control and always knew the latest position of all parties. Many thanks for helping to make this a really positive purchase experience.
5/5
GoogleJust purchased our first house through Reeds Rains supported throughout the process by Karis who has been so understanding and communicative and reassuring! Especially with it being our first house completely clueless but she made me feel looked after the entire way through
5/5
GoogleRecently purchased a property through this office. Great team, everything went as smoothly as possible
4/5
GoogleGreat service from both Luke and Caris very helpful and very easy to chat to about any issues and they were sorted quickly x
5/5
GoogleKaris and Luke have been amazing, Highly recommend Reeds Rains
5/5
GoogleI have just brought a property and Karis was amazing, There was a lot of things to get put in place Karis and the team sorted in contact all the time any issues I had a email or phone call very professional indeed. Will definitely be buying through reeds rains Bedworth branch again and using Karis outstanding work and knowledge able Thank you ADLawrence property’s
5/5
GoogleLuke Mitchell and karis provided a decent and straightforward processs in order for me to obtain a property through Reed’s rain. Very Easy to talk to
5/5
GoogleBefore buying my first home, I quickly realised how important it is to have an estate agent who genuinely listens, understands what you’re looking for, and guides you through every step of the process. I honestly can’t thank Karis and Luke enough for their outstanding support. As a first-time buyer, the whole process can feel overwhelming, but they took the time to explain everything clearly, answer every question I had, and make sure I always knew what to expect. They were incredibly responsive, regularly checked in with me, and were always flexible when arranging viewings around my schedule. Nothing ever felt like too much trouble, and I always felt like a valued client rather than just another sale. Their professionalism, knowledge, patience, and genuine enthusiasm made what could have been a stressful experience feel exciting and manageable. They went above and beyond to make sure I felt supported throughout, and I couldn’t have asked for a better team to help me start my home-buying journey. I would highly recommend Karis and Luke to anyone looking to buy a home, especially first-time buyers. They truly set the standard for exceptional customer service.
5/5
GoogleHighly recommend the team for any house buyers. Sarah was incredibly helpful, always professional, and quick to answer our questions. As buyers, we felt completely supported throughout the process and she had a genuine interest in our journey . Thank you for helping us get into our new home!
5/5
GoogleAbsolutely cannot fault Reeds Rains Kenilworth, and I would highly recommend them. From start to finish, they were a great help and support - and really friendly and down to earth also. Particular thanks to Sarah for getting our sale over the line when it turned out to be complicated to say the least! We can’t thank you all enough!
5/5
GoogleSold my house a few months ago and have just moved.From start to end everyone was brilliant. Luke and Karis were my go to and helped me so much, both very professional and nothing was too much trouble. Thank you guys. Will recommend you all . Fantastic Estate agents
5/5
GoogleWe chose Reeds Rains after Speaking to Andrew Bailey at Reeds who was very helpful when we were at the valuation stage and they Stood out head and shoulders above other estate agents we had asked to provide us with a quote, not just because of the price but their attitude and interest in the history of the house too. Thank You Guys! Andrew, Karis, Luke and Rhys have been fantastic while our House has been on the market for sale! Their feedback to us has been exceptional, they are professional, courteous and very helpful and have kept us apprised all through the process and would not hesitate to use them again and would gladly recommend them to friends and Family alike. They also recommend Solicitor to us called Stephenson's who they use on a regular basis for Residential Conveyancing and we decided to go with them and can truly say that they have been brilliant too. All in all a very good experience! Thank you all again guys
5/5
GoogleI would highly recommend Reeds Rains. Phil was honest and straightforward when valuing the house, explaining everything clearly and setting realistic expectations from the outset. Karis and Luke were excellent throughout the process, always responding promptly to my queries and keeping me fully informed every step of the way. Their communication, professionalism and support made what can be a stressful experience much easier to manage. Thank you all for your help and excellent service.
5/5
GoogleI recently bought a house through Reeds Rains, and I couldn't be happier with the service I received from Luke Mitchell, Sales Negotiator. Luke was professional, friendly, and helpful throughout the entire process. He kept me informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel smooth and straightforward. His knowledge of the property market and dedication to providing excellent customer service really stood out. I would highly recommend Luke Mitchell and the team at Reeds Rains to anyone looking to buy or sell a property. Thank you, Luke, for all your hard work and support!
5/5
GoogleI was very pleased with the service provided by the team at Bedworth Reeds Rains regarding the sale of my house. Luke and Karis were always happy to help with any queries and guidance on next steps. Highly recomended.
1/5
GoogleI had an offer accepted on a property on Nuneaton Road. I dealt with Karis, and later had the misfortune to work with Luke. What should have been straightforward turned into something I walked away from. Between 17 and 25 June, they asked for a long list of items: ID, proof of address, mortgage in principle, proof of deposit, solicitor details, broker confirmation of my borrowing, gifted deposit paperwork, ID Check from the person giving the gift and more. Each time, the implication was that once I provided what they asked for, they would mark the property Sold STC. I provided every single item, yet rather than moving the sale forward, they simply came back with another request, including demands that went well beyond what my solicitor already handles. This isn't the first house I've tried to buy, so i have all the paper work to go and no agent before this or after, whether Dixons, Oakmans or any independent, has ever asked for this much or moved the goalposts at every stage. It was either serious overstepping, or there was a bias at play, if you catch my drift. If trying to get a Sold STC was this much of an ordeal, I dreaded to think what the other stages would be like. Lucky for me, they dragged their feet so much that I started looking at other houses. Why would I pay this much when there were other properties on the same road going for less, with a driveways and big gardens? It also made me think: if this house had been on the market for six months, what would it be like when I came to sell it? I honestly feel sorry for the owners. As much as it was a terrible experience, I actually have to thank them, because I would have been upside down on this one if I had rushed it through. Lord knows I have spent enough money on Level 3 surveys and solicitor's fees already. It's a shame, because I wanted the house. I will never use Reeds Rains again. It's like their staff are on a power trip. I'm a believer that everything happens for a reason, so maybe I wasn't meant to buy it. I would not recommend this branch.
5/5
GoogleFantastic service from start to finish. Buying a house felt so much less stressful thanks to the team's professionalism and great communication. A special thank you to Karis, who was incredibly helpful, supportive, and always happy to answer my questions. Your dedication and kindness made all the difference. I highly recommend this agency!
5/5
GoogleThe team at Reeds rains have been absolutely amazing with our new purchase and have been nothing but helpful and informative with keeping us updated each step of the way. They have made the process a lot easier and the communication was excellent. We dealt with Throughout the whole of the purchase, we dealt with Luke and I could not have asked for a better service from him. Thank you!
5/5
GoogleSold my house a few months ago and have just moved.From start to end everyone was brilliant. Luke and Karis were my go to and helped me so much, both very professional and nothing was too much trouble. Thank you guys. Will recommend you all . Fantastic Estate agents
5/5
GoogleWe chose Reeds Rains after Speaking to Andrew Bailey at Reeds who was very helpful when we were at the valuation stage and they Stood out head and shoulders above other estate agents we had asked to provide us with a quote, not just because of the price but their attitude and interest in the history of the house too. Thank You Guys! Andrew, Karis, Luke and Rhys have been fantastic while our House has been on the market for sale! Their feedback to us has been exceptional, they are professional, courteous and very helpful and have kept us apprised all through the process and would not hesitate to use them again and would gladly recommend them to friends and Family alike. They also recommend Solicitor to us called Stephenson's who they use on a regular basis for Residential Conveyancing and we decided to go with them and can truly say that they have been brilliant too. All in all a very good experience! Thank you all again guys
5/5
GoogleI would highly recommend Reeds Rains. Phil was honest and straightforward when valuing the house, explaining everything clearly and setting realistic expectations from the outset. Karis and Luke were excellent throughout the process, always responding promptly to my queries and keeping me fully informed every step of the way. Their communication, professionalism and support made what can be a stressful experience much easier to manage. Thank you all for your help and excellent service.
5/5
GoogleI recently bought a house through Reeds Rains, and I couldn't be happier with the service I received from Luke Mitchell, Sales Negotiator. Luke was professional, friendly, and helpful throughout the entire process. He kept me informed at every stage, answered all my questions promptly, and made what can often be a stressful experience feel smooth and straightforward. His knowledge of the property market and dedication to providing excellent customer service really stood out. I would highly recommend Luke Mitchell and the team at Reeds Rains to anyone looking to buy or sell a property. Thank you, Luke, for all your hard work and support!
5/5
GoogleI was very pleased with the service provided by the team at Bedworth Reeds Rains regarding the sale of my house. Luke and Karis were always happy to help with any queries and guidance on next steps. Highly recomended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Reeds Rains has the most, with 2,373 reviews rated 3.9 out of 5, followed by Nuneaton and Bedworth with 2,237.
The five Reeds Rains JB Estates offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
