Reeds Rains JB Estates estate agents in Bedworth, Nuneaton and Bedworth, Warwick and 1 more

★★★★★ 5/5

Google

Great agency, never had any issues. 100% recommended

Anastasija · 24 July 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Great estate agents, they actually care about their tenants, which is very refreshing to see nowadays. Sarah has gone the extra mile so a huge thanks to her

Kye · 24 July 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

I have nothing but praise for the customer service receivedd form Reeds rains - Bedworth. I purchase a property from them recently and they made sure the process was smooth and painless, providing their knowledge and regular updates on progress always. I have now used their services for letting the property and again the team were faultless.. Special thanks to the awesome team that helped me. (Karis, Rhys and Sarah) I don’t think you can beat the service this team offer!

Inderjeet · 24 July 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 4/5

Google

I am very satisfied with the service provided by this agency, especially with Claudia Franco, without whom nothing would have been possible, very friendly, always helpful, and with very productive advice, I hope it continues like this in the future.

Natercia · 28 June 2024 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Really nice attentive service from these guys, Karis and Rhys were lovely and very quick on responses which works perfect for me. No pushy sales techniques of any jargon. Just genuine amazing service! I definitely recommend these guys!

Q · 25 June 2024 · Reeds Rains

★★★★★ 1/5

Google

To express our experience here, I would sum it up by saying reeds rains are exactly what you would expect from an estate agents. Well the stereotypes that are associated with them. This will be a long review. Our experience started with viewing a property and when asking about the heating system the young man told us there was a combi boiler upstairs. Up we went and seen a boiler hanging from the wall. Yet within the cupboard was an emersion heater tank. We questioned this and was reassured that "they have had the water heating system changed over to the combi, and this is just here because they didn't want to pay to have it taken out". Another visit and this time with 5 people present, this experienced salesperson said the same thing. Bought the property only to find out it was a heating only boiler and the water was heated by emersion. Imagine the looks on our faces when we found out. We contacted the young man at the shop who essentially told us "couldn't remember saying that, and it's not in writing me saying that". So without hearing back from the chap, an email appears in my inbox from the manager. Now, if she cannot make a decent living in the estate agent game, she should be on stage highlighting her psychic ability to "fully investigate" the situation, without ever speaking to us once, I was half tempted to ask her for the lottery numbers. After replying to her dismissive email, telling us we should has asked in writing and there is no proof that he said it, and implying mine and my partner's family are liars etc. you know the usual stuff. I asked her for her superiors contact details (I summoned my inner Karen). Because I do not believe she was capable of an unbiased investigation, as the results of her last investigation was "sales people can lie as long as they don't write it down". I was given the contact details of the manager of the Kenilworth branch. Who phoned me and spoke to me for a long period of time. And at last I thought we would be listened to, on the phone she commented on how impossible it would have been to do a proper investigation without speaking to us, and that she was going down to the Bedworth branch to find out what had happened. And she would get back to me withing 14 days. To her credit, she did. However, these were the solutions. "I have spoken directly with the young man (name changed by me so this review can stay up) in regards to the two occasions at the property and the conversations that were had between all parties at the property. I have reviewed all the notes on the file and have found no evidence of any written documentation highlighting that there was a Combi Boiler or System Boiler present at the property. I have had a training meeting with the sales team and made all my colleagues aware of this situation to ensure there is no chance of any breakdown in communication in the future." So she has found there were issues that highlighted to need for retraining at this branch and has made it so this issues wouldn't happen again. I emailed her back to say "I'm really happy these steps are in place for future customers, but it doesn't really provide a solution to our situation. The reply essentially was that I should go to the ombudsman if I'm not happy with the solution. So, that concludes the tale of the liar/incompetence salesman working at the reeds rains branch. The back covering Sherlock Holmes from wish of a manager, and the punctual future problem solver. The message to take away When being shown round a house by one of these creatures, voice record them and make sure anything they claim is in writing. Or prepare yourself for dismissive correspondence from these used car salesmen. P.s. all email correspondence are available at request of anyone wants to see them :)

Jamie · 24 June 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Thank you so much Karis & Rhys in the Bedworth Branch , for guiding me through the process of selling my property, you have been so kind , always helpful and friendly with me all the time , through endless paperwork and Emails.. You two should be so proud of yourselves, your a credit not only to Reed Rains , but the Estate Agents industry, which often has bad press . Once again Thank you so much x

Mick · 24 June 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Really nice attentive service from these guys, Karis and Rhys were lovely and very quick on responses which works perfect for me. No pushy sales techniques of any jargon. Just genuine amazing service! I definitely recommend these guys!

Q · 17 June 2024 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

Thank you so much Karis & Rhys in the Bedworth Branch , for guiding me through the process of selling my property, you have been so kind , always helpful and friendly with me all the time , through endless paperwork and Emails.. You two should be so proud of yourselves, your a credit not only to Reed Rains , but the Estate Agents industry, which often has bad press . Once again Thank you so much x

Mick · 12 June 2024 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

Good customer service, timely response to our queries, useful advice. Generally pleasant people to work with. Special thank you to Karis Dell, who was our agent.

Luba · 12 June 2024 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

There is something reassuring, perhaps especially for older buyers, in dealing with a well-established Agent, with a proven track record and knowledge of the locality - the "test of time" principle. During our recent stressful house-search, we encountered Reeds Rains only once. It was a lovely house, but unfortunately not for us, although twenty years ago we would have captured it immediately. On this occasion, we met Esther Moulding. I identified with someone who is knowledgeable and completely trustworthy. She "sold" the house professionally, but was equally attentive to our special needs as buyers. Although a fleeting encounter, I can recommend Reeds Rains, and Esther is a particular asset. Geoff Gould

Geoff · 12 June 2024 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Thank you so much Karis & Rhys in the Bedworth Branch , for guiding me through the process of selling my property, you have been so kind , always helpful and friendly with me all the time , through endless paperwork and Emails.. You two should be so proud of yourselves, your a credit not only to Reed Rains , but the Estate Agents industry, which often has bad press . Once again Thank you so much x

Mick · 11 June 2024 · Reeds Rains

★★★★★ 1/5

Google

To express our experience here, I would sum it up by saying reeds rains are exactly what you would expect from an estate agents. Well the stereotypes that are associated with them. This will be a long review. Our experience started with viewing a property and when asking about the heating system the young man told us there was a combi boiler upstairs. Up we went and seen a boiler hanging from the wall. Yet within the cupboard was an emersion heater tank. We questioned this and was reassured that "they have had the water heating system changed over to the combi, and this is just here because they didn't want to pay to have it taken out". Another visit and this time with 5 people present, this experienced salesperson said the same thing. Bought the property only to find out it was a heating only boiler and the water was heated by emersion. Imagine the looks on our faces when we found out. We contacted the young man at the shop who essentially told us "couldn't remember saying that, and it's not in writing me saying that". So without hearing back from the chap, an email appears in my inbox from the manager. Now, if she cannot make a decent living in the estate agent game, she should be on stage highlighting her psychic ability to "fully investigate" the situation, without ever speaking to us once, I was half tempted to ask her for the lottery numbers. After replying to her dismissive email, telling us we should has asked in writing and there is no proof that he said it, and implying mine and my partner's family are liars etc. you know the usual stuff. I asked her for her superiors contact details (I summoned my inner Karen). Because I do not believe she was capable of an unbiased investigation, as the results of her last investigation was "sales people can lie as long as they don't write it down". I was given the contact details of the manager of the Kenilworth branch. Who phoned me and spoke to me for a long period of time. And at last I thought we would be listened to, on the phone she commented on how impossible it would have been to do a proper investigation without speaking to us, and that she was going down to the Bedworth branch to find out what had happened. And she would get back to me withing 14 days. To her credit, she did. However, these were the solutions. "I have spoken directly with the young man (name changed by me so this review can stay up) in regards to the two occasions at the property and the conversations that were had between all parties at the property. I have reviewed all the notes on the file and have found no evidence of any written documentation highlighting that there was a Combi Boiler or System Boiler present at the property. I have had a training meeting with the sales team and made all my colleagues aware of this situation to ensure there is no chance of any breakdown in communication in the future." So she has found there were issues that highlighted to need for retraining at this branch and has made it so this issues wouldn't happen again. I emailed her back to say "I'm really happy these steps are in place for future customers, but it doesn't really provide a solution to our situation. The reply essentially was that I should go to the ombudsman if I'm not happy with the solution. So, that concludes the tale of the liar/incompetence salesman working at the reeds rains branch. The back covering Sherlock Holmes from wish of a manager, and the punctual future problem solver. The message to take away When being shown round a house by one of these creatures, voice record them and make sure anything they claim is in writing. Or prepare yourself for dismissive correspondence from these used car salesmen. P.s. all email correspondence are available at request of anyone wants to see them :)

Jamie · 9 June 2024 · Reeds Rains

★★★★★ 1/5

Google

To express our experience here, I would sum it up by saying reeds rains are exactly what you would expect from an estate agents. Well the stereotypes that are associated with them. This will be a long review. Our experience started with viewing a property and when asking about the heating system the young man told us there was a combi boiler upstairs. Up we went and seen a boiler hanging from the wall. Yet within the cupboard was an emersion heater tank. We questioned this and was reassured that "they have had the water heating system changed over to the combi, and this is just here because they didn't want to pay to have it taken out". Another visit and this time with 5 people present, this experienced salesperson said the same thing. Bought the property only to find out it was a heating only boiler and the water was heated by emersion. Imagine the looks on our faces when we found out. We contacted the young man at the shop who essentially told us "couldn't remember saying that, and it's not in writing me saying that". So without hearing back from the chap, an email appears in my inbox from the manager. Now, if she cannot make a decent living in the estate agent game, she should be on stage highlighting her psychic ability to "fully investigate" the situation, without ever speaking to us once, I was half tempted to ask her for the lottery numbers. After replying to her dismissive email, telling us we should has asked in writing and there is no proof that he said it, and implying mine and my partner's family are liars etc. you know the usual stuff. I asked her for her superiors contact details (I summoned my inner Karen). Because I do not believe she was capable of an unbiased investigation, as the results of her last investigation was "sales people can lie as long as they don't write it down". I was given the contact details of the manager of the Kenilworth branch. Who phoned me and spoke to me for a long period of time. And at last I thought we would be listened to, on the phone she commented on how impossible it would have been to do a proper investigation without speaking to us, and that she was going down to the Bedworth branch to find out what had happened. And she would get back to me withing 14 days. To her credit, she did. However, these were the solutions. "I have spoken directly with the young man (name changed by me so this review can stay up) in regards to the two occasions at the property and the conversations that were had between all parties at the property. I have reviewed all the notes on the file and have found no evidence of any written documentation highlighting that there was a Combi Boiler or System Boiler present at the property. I have had a training meeting with the sales team and made all my colleagues aware of this situation to ensure there is no chance of any breakdown in communication in the future." So she has found there were issues that highlighted to need for retraining at this branch and has made it so this issues wouldn't happen again. I emailed her back to say "I'm really happy these steps are in place for future customers, but it doesn't really provide a solution to our situation. The reply essentially was that I should go to the ombudsman if I'm not happy with the solution. So, that concludes the tale of the liar/incompetence salesman working at the reeds rains branch. The back covering Sherlock Holmes from wish of a manager, and the punctual future problem solver. The message to take away When being shown round a house by one of these creatures, voice record them and make sure anything they claim is in writing. Or prepare yourself for dismissive correspondence from these used car salesmen. P.s. all email correspondence are available at request of anyone wants to see them :)

Jamie · 5 June 2024 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

Redds Rains Kenilworth is absolutely amazing!!!!. Claudia the manager is the best!!!. She helped me every step of the way to find my dream home.Very helpful and professional service. Highly recommended!!!

Ewelina · 5 June 2024 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Thank you to Esther and the team at Reeds Rains Kenilworth who helped to sell my property. I would definitely recommend.

Leanne · 29 May 2024 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Was seen by Sarah who came to see me on her birthday and did all she could to secure the property for me , lovely lady very positive and bubbly , always responded quickly and kept me updated on progress . Couldn’t ask for better estate agent

Stu · 25 May 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Ester is absolutely amazing she has answered all my questions which was not her area. So friendly and helpful. Will definitely recommend her and Reeds and Reins to others.

Katie · 25 May 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

First time buyer, not knowing the process, the team at reeds rains in Bedworth have been instrumental in facilitating and guiding me through the steps, Reds rains have been proactive in keeping us informed every step of the way, no matter what stage the process was at, even when essentially my vibration with them was not there area, but after having a very poor experience with the solicitors, reds rains went fast above and beyond to help gain information and pass on that information to me. As a first time buyer, the stresses was already at a uncomfortable high, but the team here have reassured, comforted and assisted in areas that wasnt there region of expertise. I sincerely can't thank them anywhere near enough for there continued support, and no words can ever begin to express my gratitude during this whole process. If your choosing reeds rains, your already going head and shoulders above expectations, the team here will do everything in there power to ensure your happy, content and understand the steps as you progress your way through the purchase. RHYS - lead my purchase,- for a young gentleman in this field he has excelled at his competency to do his job, and many times going way above and beyond what is to be fairly expected. However Karis and Esta have also been instrumental in assisting, to name a few, with the same care and consideration as Rhys. Not to leave anybody out, I can confidently and honestly say this office and everyone in it, are tremendous at what they do. And you can enter into negotiations knowing you hands a team that care that you get what you want with a easy and supportive team behind you. Thank you to EVERYONE at reds rains Bedworth.

Xinthus · 25 May 2024 · Reeds Rains JB Estates Nuneaton and Bedworth

★★★★★ 5/5

Google

Was seen by Sarah who came to see me on her birthday and did all she could to secure the property for me , lovely lady very positive and bubbly , always responded quickly and kept me updated on progress . Couldn’t ask for better estate agent

Stu · 20 May 2024 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

Ester is absolutely amazing she has answered all my questions which was not her area. So friendly and helpful. Will definitely recommend her and Reeds and Reins to others.

Katie · 20 May 2024 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

First time buyer, not knowing the process, the team at reeds rains in Bedworth have been instrumental in facilitating and guiding me through the steps, Reds rains have been proactive in keeping us informed every step of the way, no matter what stage the process was at, even when essentially my vibration with them was not there area, but after having a very poor experience with the solicitors, reds rains went fast above and beyond to help gain information and pass on that information to me. As a first time buyer, the stresses was already at a uncomfortable high, but the team here have reassured, comforted and assisted in areas that wasnt there region of expertise. I sincerely can't thank them anywhere near enough for there continued support, and no words can ever begin to express my gratitude during this whole process. If your choosing reeds rains, your already going head and shoulders above expectations, the team here will do everything in there power to ensure your happy, content and understand the steps as you progress your way through the purchase. RHYS - lead my purchase,- for a young gentleman in this field he has excelled at his competency to do his job, and many times going way above and beyond what is to be fairly expected. However Karis and Esta have also been instrumental in assisting, to name a few, with the same care and consideration as Rhys. Not to leave anybody out, I can confidently and honestly say this office and everyone in it, are tremendous at what they do. And you can enter into negotiations knowing you hands a team that care that you get what you want with a easy and supportive team behind you. Thank you to EVERYONE at reds rains Bedworth.

Xinthus · 20 May 2024 · Reeds Rains JB Estates Bedworth (52-54 King Street)

★★★★★ 5/5

Google

I had a time crunch to find a rental property in Leamington Spa; I found a property listed by Reeds Rains in one of the website and contacted them. Their staff, especially Claudia Franco showed us a fantastic property, explaining everything in a clear and engaging manner. I highly recommend Reed Rains, they have the best agents I've dealt with since moving to the UK.

Pavan · 20 May 2024 · Reeds Rains JB Estates Kenilworth

★★★★★ 5/5

Google

Was seen by Sarah who came to see me on her birthday and did all she could to secure the property for me , lovely lady very positive and bubbly , always responded quickly and kept me updated on progress . Couldn’t ask for better estate agent

Stu · 17 May 2024 · Reeds Rains