Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI’ve had nothing but good experiences with Ra Bennett. Lottie will always go out of her way to go the extra mile, regardless of what it entails. Oliver and Grace are super helpful, and everyone is always super welcoming and friendly here. I feel like the company takes genuine pride in doing the best job and will always look after you!
Bella · 9 December 2025 · RA Bennett & Partners Worcester Sales
Agent replied · 23 December 2025
Thank you for your kind words about Ra Bennett! Our team strives to go above and beyond for each and every customer. Your satisfaction and loyalty mean everything to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
TrustpilotGreat help in getting the apartment rented.
Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.
Ralph · 5 December 2025 · RA Bennett & Partners Stratford-Upon-Avon Sales
★★★★★ 1/5
TrustpilotAbsolutely awful company
Absolutely awful company. Rented my house with them, nothing but issues on their end. They lost keys, gave wrong dates for appointments, didn't carry out checks on time and still after several months have had no reply about deposit returns. Avoid!
Peter · 2 December 2025 · RA Bennett & Partners Stratford-Upon-Avon Sales
★★★★★ 1/5
TrustpilotIf I could score less than one star I…
If I could score less than one star I would. I called about a property, turns out it was false advertising and a scam and illegally listed. The lady on the phone was rude and condescending, she didn't listen to anything I said and kept repeating the same questions, she couldn't get her facts right and then she had a hissy fit and hung up on me. If they treat all their customers like this they will be out of business in a week. They definitely don't know GDPR law, they may end up in prison with a £18 million pounds fine
Rob · 1 December 2025 · RA Bennett & Partners Dursley
★★★★★ 1/5
TrustpilotTaylor’s Stevenage
Taylor’s Stevenage
What an awful, negligent company. They allowed my brother to move into a rental property, knowing the landlord had intentions to sell the property before allowing my brother to sign a tenancy and pay a full deposit. The property is inhabitable, with no working lighting in the hallway and kitchen. It had no working oven for 2-months. It’s had no working washing machine. Upon move in, the only bathroom sink waste was not connected and so could not be used for 2weeks so he had to wash in the kitchen sink. The extractor fan above the hob does not work. Majority of items listed on check in inventory and 2.5 months later none are resolved. Their property management team are atrocious, obnoxious and rude. They do not want to assist, as it’s clear the landlord is not interested in his legal duties due to having the apartment under offer, which Taylor’s & Countrywide were and are more than aware of. My brother pays a substantial amount in rent, to have to ship in meals, pay for dry cleaning or washing services on top because they can’t resolve anything. All for the pleasure of having notice served on him at any time, due to it being sold before he even moved in. Avoid like the plague.
Sandra · 26 November 2025 · RA Bennett & Partners Dursley
★★★★★ 1/5
GoogleRA Bennett came to value my house about a week ago- apart from a pre-prepared printed valuation they were very unprepared and the one service I was interested in they didn't have the answers and told me they would arrange the expert to contact me by Friday at the latest- guess what no call back, so I called them and the agent who was dealing with me is on holiday and they'll get someone to call me............Terrible service
Stephen · 23 November 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 22 November 2025
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleKatie Greeenhill !! one of the best I have had to do a viewing with (Proffessional and eversmilling)
Great service from start to finish.Katie was professional, helpful, and always quick to respond.Popped in the office for assistance with my application and her and India were soo good and professional .They made securing my new home smooth and stress-free. I truly appreciate their support and highly recommend their services.
Thank you team RA Bennett sales and letting Evesham
Progress · 21 November 2025 · RA Bennett & Partners Evesham Sales
Agent replied · 22 November 2025
Thank you for your kind words! We are thrilled to hear that Katie and India provided excellent service and made your home search stress-free. Our team at RA Bennett Sales & Lettings is dedicated to providing top-notch professional support. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently viewed a property with Katie Greenhill and I can’t recommend her enough. She was incredibly friendly, approachable and patient, answering all of my questions thoroughly. She also took the time to explain the process and what to expect, which made everything much clearer. A really positive experience!
Agne · 15 November 2025 · RA Bennett & Partners Evesham Sales
Agent replied · 22 November 2025
Thank you for your kind words, we are so glad to hear that you had a positive experience with Katie. We pride ourselves on providing excellent customer service and it's wonderful to know that she was able to help you and answer all of your questions. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleIndia and Katie are both a real credit to the company. After undertaking multiple maintenance issues for the office, they have both been very knowledgeable on each issue and more than happy to go the extra mile
Dan · 15 November 2025 · RA Bennett & Partners Evesham Sales
Agent replied · 22 November 2025
Thank you so much for your kind words! As a company, we pride ourselves on having knowledgeable and dedicated team members like India and Katie who always go above and beyond to ensure our clients are satisfied. We truly appreciate your positive feedback and look forward to continue providing top-notch service for all your maintenance needs. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe letting team at RA Bennett were absolutely amazing! Ellouise and Jess made the process so easy and supported me every step of the way, would recommend anyone moving to the area to go through them
Sam · 8 November 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 22 November 2025
Thank you so much for choosing RA Bennett and for your kind words! We're thrilled that Ellouise and Jess were able to provide a seamless and supportive experience for you. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThankyou India and Katie for your friendly service
Peta · 8 November 2025 · RA Bennett & Partners Evesham Sales
Agent replied · 22 November 2025
Thank you so much for your amazing review! Our team at strives to provide exemplary service and we are delighted that India and Katie were able to make your experience with us enjoyable. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 2/5
GoogleInitially impressed by the team in Stratford. They were efficient and responsive throughout the letting process. Our property was advertised for less than a day before finding multiple applicants to choose from. That said, both tenants and landlords were mislead by inaccurate communication from Bennetts. Hopeful that these hiccups could be overcome by the landlord and tenant working together I continued into a tenancy relationship.
I’d hoped this would be a long term arrangement but within 6 months it became clear this was not a sustainable property/tenant matchup.
It's beyond frustrating to deal with RA Bennett. The local office hands you over to HQ. There you’re just a name in a landlord database interacting with a rotating admin team. By the time you have a human to deal with any situation you’re handed over to a new name and have to start again.
Despite my tenants leaving my property in an atrocious condition and causing thousands of pounds worth of damage RA Bennett set them up with another landlord.
My advice to potential landlords: be very, very demanding about screening tenants because RA Bennetts will not be.
Also, don’t be deceived by the 10% commission quoted. There are a plethora of non optional monthly fees on top of that which raise that %. More like 12/15% in reality.
Jon · 24 October 2025 · RA Bennett & Partners Stratford-Upon-Avon Sales
Agent replied · 23 October 2024
Thank you for your great review and thank you for your feedback which I have passed onto the branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the loveliest experience with a viewing with Ellouise Dix at RA Bennett, not only was she very friendly but so helpful and informative. Answered any and all questions I had in detail and reassured me with any queries I had. I really enjoyed the conversation we had and she was very helpful in the application process. Overall made the process of viewing properties so much easier and enjoyable, so thanks so much Ellouise!
Julia Przytula
Julia · 24 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 22 October 2025
Thank you for taking the time to leave such a kind review, Julia! We're thrilled to hear that Ellouise provided such a wonderful and informative experience during your viewing. It's our goal to make the process as easy and enjoyable as possible, and we're so glad she was able to do that for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe can’t thank Ollie and Lotti at RA Bennett enough for all their help during our move-in process. They went above and beyond every step of the way, always friendly, responsive, and genuinely invested in making sure everything ran smoothly.
Moving can be stressful, but they made it feel so much easier with their professionalism and kindness. Every question or concern was handled quickly and with care, and it really made such a difference.
I wouldn’t hesitate to recommend RA Bennett, especially Ollie and Lotti, to anyone looking for a team who truly care about their clients.
Anna · 22 October 2025 · RA Bennett & Partners Worcester Sales
Agent replied · 26 October 2025
We are thrilled to hear about your positive experience with Ollie and Lotti at RA Bennett! Our goal is to make your moving process stress-free and we are so happy to know that we succeeded. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAlthough I haven’t found my dream home with RA Bennett, they have been one of the few companies that suggest properties to you and call you to let you know what is coming on to the market.
Everyone I have dealt with has been very helpful.
Keep up the good work.
Mandy · 16 October 2025 · RA Bennett & Partners Stratford-Upon-Avon Sales
Agent replied · 23 October 2025
Thank you for your kind words! We are committed to helping you find your dream home and we are glad that you appreciate our proactive approach. Our team truly enjoys helping our customers in any way we can. We will keep working hard to find you the perfect property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFriendly and good service
Youssef · 14 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 14 October 2026
Thank you for your kind words! We appreciate your support and look forward to serving you again! 😃 Kind regards, Lucy, Customer Relations. …
★★★★★ 5/5
GoogleVery Good service
Youssef · 14 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 14 October 2026
Thank you for your kind words! We strive to provide excellent service to all of our customers and are glad to hear that we were able to meet your expectations. We hope to continue serving you in the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllouise showed me 2 ground floor flats 1 which was at short notice and after listening to my requirements she contacted me bout another flat and she is so helpful, polite and is so sympathetic to my gfs needs. Thank you for ur service
Rob · 14 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 14 October 2026
Thank you for your kind words, we are delighted to have provided you with excellent service. Our team strives to be helpful and accommodating to each customer's unique needs. We are happy to continue assisting you in finding the perfect home. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEllie has been so helpful with the process and has been so lovely. She’s made everything so easy for us and we can’t wait to move into our new home!
Bethany · 14 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 14 October 2026
Thank you for your excellent 5* review and kind words of our dedicated team Bethany. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a very positive experience with RA Bennett’s. From the very beginning, the team was professional, responsive, and incredibly supportive throughout the entire rental process. I especially want to give a big shoutout to Jess, who went above and beyond to make everything run smoothly. She was always friendly, quick to respond to any questions, and genuinely helpful every step of the way. Jess made what could have been a stressful experience feel easy and straightforward. I highly recommend this agency to anyone looking to rent.
Harry · 14 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 22 August 2025
Thank you so much for your amazing review! We are thrilled to hear that you had a positive experience with us and that Jess was able to provide exceptional service. We pride ourselves on our professionalism, responsiveness, and support, and we are so glad that it showed in your rental process. Thank you for choosing RA Bennett's and for recommending us to others. We appreciate your business!
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA really seamless and friendly service throughout. I had the pleasure of dealing with Ellouise who was both incredibly friendly and extremely helpful in answering all my questions as well as very efficient in responding.
The team as a whole were very friendly and welcoming and I’d highly recommend especially to first time renters.
Harrison · 14 October 2025 · RA Bennett & Partners Cheltenham Sales
Agent replied · 22 July 2025
Thank you for your kind words! It was a pleasure to assist you and we're glad you had a seamless experience. We strive to provide excellent service and we're thrilled that you enjoyed working with Ellouise. Thank you for recommending us to others! Kind regards, Maggie Joyce, Customer Feedback and Support Team
★★★★★ 5/5
GoogleGreat work from Syd and team.
My experience selling with them was great.
Hope to deal with you again. …
Patrick · 14 October 2025 · RA Bennett & Partners Dursley
Agent replied · 25 July 2025
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 1/5
TrustpilotShit company
Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early.
The cleaners they had come in stole equipment and didnt do a bloody thing
Have the nerve to confirm that my balance was clear and then try and take rent arrears from the account.
Christopher · 14 October 2025 · RA Bennett & Partners Dursley
★★★★★ 5/5
GoogleGreat service so far. Very clear from the start about selling process. We needed to get on the market quickly and RA Bennett met that timeline. Happy with the marketing, and lucky for us we sold fast. Extremely happy so far, thank you!
Clare · 11 October 2025 · RA Bennett & Partners Worcester Sales
Agent replied · 11 October 2026
Thank you for taking the time to leave us this tremendous 5* review Clare. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
