★★★★★ 1/5
GoogleAppalling service experience with RA Bennett Stratford Upon Avon. One thing after another. Failed to produce decent pictures of the property, failed to properly research and communicate true position of potential buyer, failed to communicate effectively throughout and finally we terminated contract. One year on they are attempting to pursue our 77 year old mother for a fee that she does not owe to them and that they did not earn in any way. I cannot stress enough how awful our experience has been. If you want to sell your property with a decent, professional Estate Agency strongly advise you go elsewhere.
Anastasia · 25 October 2017 · RA Bennett & Partners Stratford-Upon-Avon Sales
Agent replied · 23 October 2024
Hello, I am sorry if the service you received has fallen below expectations. I can see our Customer Relations Team have responded to your concerns separately.
Thank you for your feedback.
★★★★★ 5/5
GoogleI can highly recommend RA Bennett in Stratford Upon Avon. Emma the Branch Manager, in particular, has gone above and beyond the call of duty at every opportunity. RA Bennetts have provided me with a personal and highly professional service throughout the process of selling my house. I have found their communication to be excellent and they have continually updated me on the progress of the sale. Overall they have delivered a superb, efficient service.
Emma · 25 October 2017 · RA Bennett & Partners Stratford-Upon-Avon Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave this wonderful five star review regarding your experience with R.A. Bennett, Stratford Upon Avon. I am so pleased that you feel Emma and the team went the extra mile to ensure your sale completed smoothly keeping you informed throughout.I will make sure you amazing review is shared with Emma and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleVanessa (mortgage advisor) has been brilliant not only in her help and advice in sorting out our mortgage but also keeping track of the progress of our move and helping the process run smoothly. She's very friendly, but very knowledgeable and professional too. Nothing is too much trouble. Would definitely recommend.
Joanne · 25 October 2017 · RA Bennett & Partners Stratford-Upon-Avon Sales
Agent replied · 23 October 2024
Hello Joanne, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Vanessa and everyone involved at R.A Bennett & Partners in the Stratford-upon-Avon branch.
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 24 October 2017 · RA Bennett & Partners Worcester Sales
Agent replied · 22 October 2024
Hi, Thank you for taking the time to leave your feedback. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.
★★★★★ 5/5
GoogleFantastic customer service. Cannot recommend them higher.
Josephine · 24 October 2017 · RA Bennett & Partners Evesham Sales
Agent replied · 22 October 2024
Thank you for taking the time to leave this amazing five star review, It is wonderful to hear you would recommend the Evesham branch of R.A. Bennett. I will pass on your kind review to the entire team at the branch. Many Thanks.
★★★★★ 1/5
GoogleI've never missed a payment on my rent and I've lived here for 7 years, I'm a full time parent with a part time job, so I'm on top up benefit's, and because of that I'm discriminated against, they trust people with full time jobs to pay their rent but not people with part time on benefits, when it's the same amount if your were on minimum wage I'm very sensible with my money like anyone who has bills and a child, being on benefits I'm asked to give a guarantor but I have no family so I have no guarantor, but they wouldn't of asked if I wasn't a single parent on top up benefits, I hate the fact, that just because some people have missed their rent payments they tarnish us all with the same brush, and in my unfortunate circumstances I don't have a guarantor so moving is even more stressful and hard work, I guess I hope that one day letting agent's won't treat people on benefits like we all have the plague.
Logan · 24 October 2017 · RA Bennett & Partners Evesham Sales
Agent replied · 22 October 2024
Good morning, I am so sorry to hear that you were unhappy with how you felt you were treated. I can confirm that in circumstances like this it can be the Landlord's insurance and/or mortgage company that have a referencing criteria that needs to be met. As benefits are not classed as guaranteed income at the moment, in order to pass referencing you would be required to get a guarantor. The insurance and mortgage companies have strict criteria in place for their landlord's in order not to invalidate their policies, however I am sorry if this was not explained to you.
With kindest regards, R A Bennetts
★★★★★ 5/5
GoogleCouldnt have been more impressed with the professional assistance of your mortgage consultant Zoe Challinor who helped me purchase my dream home, she went out of her way to make sure we completed, making many calls, that never seemed to be too much trouble, doubt a bank would have done that!!
Naomi · 24 October 2017 · RA Bennett & Partners Evesham Sales
Agent replied · 22 October 2024
Hi Naomi, Thank you for the great, five star review! I'm pleased to see that you benefited from the passionate and personal approach taken by Zoe and the team at R.A. Bennett, Evesham. I will make sure you lovely review is shared with Zoe and the entire team at the branch. Many thanks
★★★★★ 5/5
GoogleI used Zoe Challinor for my mortgage. She was extremely professional and helpful throughout the whole process. Friendly service, would definitely recommend to a friend and will be using again
Sally · 24 October 2017 · RA Bennett & Partners Evesham Sales
★★★★★ 5/5
GoogleZoe Challinor who is the Senior Mortgage Consultant here was beyond brilliant when she took care of literally everything I needed when handling my mortgages. Her professionalism, helpfulness and more than anything knowledge of her field was invaluable to me. She clearly knows what she is talking about, could not be more willing to help and when she's on something you know it will be done to the highest standard. Any problem or obstacle that presented itself, she always found a way to work around it.
Zoe · 24 October 2017 · RA Bennett & Partners Evesham Sales
★★★★★ 5/5
GoogleMy new mortgage consultant Zoe Challinor was brilliant. Would highly recommend and will continue to use her in the future. I was so pleasantly surprised at how quickly she responded to my queries, and in addition, she clearly has great knowledge and experience of the industry as she had all the answers and guidance I needed. Thank you Zoe!
Mark · 24 October 2017 · RA Bennett & Partners Evesham Sales
★★★★★ 5/5
GoogleRating only, no written review.
Peter · 10 October 2017 · RA Bennett & Partners Dursley
Agent replied · 23 October 2024
Hi Peter, thank you for taking the time to leave this wonderful five star rating! it's great to see that the R.A. Bennett team in Dursley were once again able to provide their proven, 5 star service! Kind regards.
★★★★★ 3/5
GoogleFriendly staff and felt like we were kept updated
Lee · 10 October 2017 · RA Bennett & Partners Dursley
Agent replied · 23 October 2024
Hi Lee, Thank you for taking the time to leave us a review. I'm really pleased to see that you were able to benefit from the straightforward and personal approach of the R.A. Bennett team in Dursley. If you'd like to give us more feedback … More
★★★★★ 5/5
GoogleRating only, no written review.
Helen · 25 October 2016 · RA Bennett & Partners Stratford-Upon-Avon Sales
★★★★★ 5/5
GoogleSimply wonderful. These guys are the best agency in town bar none. Recommended!!!
Mike · 25 October 2016 · RA Bennett & Partners Cheltenham Sales
★★★★★ 1/5
GoogleNot very professional she came to the meeting late then didn't send the feed back until a week later after I emailed her and her reply was she forgot so I am not going to trust them to put my property on the market.
Shahin · 25 October 2016 · RA Bennett & Partners Cheltenham Sales
★★★★★ 5/5
GoogleWe found Emily to be one of the most knowledgeable, engaging Agents that we have come across in our search for a new home (and we have met many!) there was nothing she didn't know, she was familiar with school catchment area, she had "magic eyes" and helped us see the potential in an old property that we would have not seen without her help.
She clearly makes it her business to know as much as she can about a house and its potential and every question we had, she had an answer for it. Although the house she showed us was not for us, she was an absolute pleasure and if every Agent was like her it would make our process so much better. Such a refreshing change to meet someone who is actually interested in property.
Vanessa · 24 October 2016 · RA Bennett & Partners Evesham Sales
★★★★★ 5/5
GoogleWe purchased a property in 2015 from this branch of estate agents with the long term plan to rent initially and then move to be near family. Staffed by young enthusiastic people we had very efficient and helpful service throughout the buying process with excellent financial and legal services provided in house. Special thanks to Daniel Farley who also helped remortgage my sons house. Also a big thank you to all the lettings team who did a fantastic job advising us, marketing and letting the property.
Sue · 25 October 2015 · RA Bennett & Partners Worcester Sales
★★★★★ 1/5
GoogleDuring my tenancy, they did not do any checks on the property whatsoever. They only contacted me on the following occasions: 1: get payments every 6 months to renew my contract. Thankfully the landlord found out and asked them to stop this. 2: tell me about their advertising campaigns. 3: to get a gas certificate off the landlord. That is what they are paid for. How and why was I supposed to do that? When I decided to move out, they asked me to pay a £24 fee to give a reference to the new estate agents. They then asked me to pay rent up to 2 months after giving my notice unless they find a new tenant. Conclusion: they seem to be more interested in getting payments any possible way, even if it puts other people in difficulty, than to do their jobs properly. The worse and greediest estate agency I dealt with.
Colette · 25 October 2015 · RA Bennett & Partners Evesham Sales
★★★★★ 5/5
GoogleI recently let my property with RA Bennett & Partners in Stratford upon Avon, i contacted Sarah the manager and she was very polite and came out very quickly to value my property. Within two days, the property was let and a tenant was found.
Extremely good service, no problems and it made letting my property a breeze! Highly recommended.
Will · 26 October 2013 · RA Bennett & Partners Stratford-Upon-Avon Sales
★★★★★ 5/5
GoogleI found this lettings agency very useful and felt that the staff were keen to help with any enquiries, especially Craig. They were very professional and took time to answer anything I needed. I would definately use them again.
Holly · 25 October 2013 · RA Bennett & Partners Evesham Sales
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.