★★★★★ 2/5
GoogleRating only, no written review.
Viktors · 13 June 2018 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Hello Viktors, thank you for submitting your review.
If you would like to discuss what our team could have done to improve your experience, please provide us further details at review@countrywide.co.uk. Many thanks, Maryjane.
★★★★★ 1/5
GoogleDon't turn up to viewings AVOID!!!!
Bobbymoseley123 · 13 June 2018 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Hi Bobby,
Thank you for leaving the above review. I am sure there would be a good reason for a viewing not taking place due to delays etc. or traffic. Please could you contact the local office to discuss this and they will advise you of the reasons behind this. Regards, Chris
★★★★★ 1/5
GoogleArranged a viewing on a property the estate agent didn’t turn up to the viewing. Never informed us they wouldn’t be turning up. This company also passed our details onto other estate agent who have rang me every day since trying to sell our house even though we explicitly said we didn’t want them to. When we called to arrange the viewing they suggested that we weren’t good enough to buy the property and was trying to put us off seeing the house even though they never knew anything about us! If you are looking to use them maybe keep this in mind as they are rude and unfriendly to potential buyers
Lois · 13 June 2018 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Regards, Sarah
★★★★★ 5/5
GoogleUsed the mortgage services from Countrywide through R.A. Bennett & Partners. The service we received was second to none. Robert took the time to talk us through everything to do with our mortgage options and even steered us in the right direction of where to get answers when the problems were not ones he could answer. Really appreciated all of the help and would certainly recommend the services, especially for first time buyers.
Gareth · 13 June 2018 · R. A. Bennett & Partners Leamington Spa
★★★★★ 4/5
GoogleWe would definitely recommend this agent. A realistic valuation and no a hidden charges. Rachel was a star, she and her team kept on top of things when there was the threat of the wheels coming off due to another vendors solicitor! The branch kept channels open and liaised with all concerned. Score of 4 is because of hiccup at the start with advertising but this was quickly and correctly rectified and there's always room for improvement! A professional, friendly and committed team. Always felt in safe hands.
Mary · 13 June 2018 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Really great to read another great review for the Leamington Spa branch of R. A. Bennett & Partners Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to Rachel and the team. Kind regards, Sarah
★★★★★ 5/5
GoogleVery satisfied with the service and advice I received from Rob during my remortgage. He was incredibly helpful and knowledgeable, happy to answer all of my questions, and made sure that I was kept up to date with the status of the remortgage throughout the process. Definitely recommend!
Chris · 13 June 2018 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleAfter meeting with several estate agencies I felt very confident in choosing R.A Bennett.
My property was sold within 3 weeks of been put up for sale and the service that was provided throughout the sale process was fantastic!!!
Although I have already said this to them I just wanted to give another big thank you again to the whole team for everything from start to completion.
Martin · 13 June 2018 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for the great 5* review. It is great to see another wonderful review for the R. A. Bennett & Partners team in Leamington Spa. The team strive to provide a straightforward and efficient service to all customer, and i am pleased to see that you benefited from that. Kind Regards, Sarah
★★★★★ 5/5
GoogleWe have had a first class service from Rachel and her team.From day 1 we felt confident that they would sell our house with out any fuss. They have always answered any questions we have had and always come back to when the say the will. I would recommend Bennetts in Leamington to anyone and would definitely use them again
Berry · 13 June 2018 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your kind words. Best wishes, Mark
★★★★★ 5/5
GoogleThis is the second time I have used the lettings team at R.A. Bennett and can honestly say their service is fantastic. I feel they take all the stress out of finding a new tenant. They have offer to go above and beyond. I receive texts every time there is a viewing and get constructive feedback where a tenant declines. When I raised one concern with an element of their service they were very quick to ensure it was dealt with to my satisfaction. My Mum has let through another agent on Euston Place and has not had the same experience, turns out they are not all the same!
Many thanks to Will, Aimee and the team in lettings.
Hannah · 13 June 2018 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for taking the time to leave us this excellent review, it is great to see that the team at R. A. Bennett & Partners were once again able to provide their 5* service. I will ensre the wholde team receives this positive feedback. Many thanks. Regan.
★★★★★ 1/5
GoogleThese cowboys take multiple non-refundable deposits prior to viewing a letting property! I'd travelled 50 miles!. Not sure if the owners are aware of this?! They are nice as pie when you enquire! And downright rude afterwards! Especially Louise! Sarah branch manager doesn't respond to emails and George needs more work experience. As I know the owner of the property I viewed, I have let her know my concerns!
Dean · 13 January 2018 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 January 2025
Thank you for taking the time to leave us this feedback. I am sorry to read your review, this is not the service we would normally expect. Unfortunately this review relates to our Stratford-upon-Avon branch and not the Leamington Spa branch. If you could please provide us with more information at customercare@countrywide.co.uk regarding this we will be able to look into this further for you. Kind Regards.
★★★★★ 5/5
GoogleQuick, speedy and efficient. Would definitely recommend
Simon · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Simon, Thank you for taking the time to leave us this excellent review, it's great to see that the R.A Bennett team in Stratford Upon Avon, were once again able to provide their proven, 5 star service! Many thanks.
★★★★★ 5/5
GoogleFriendly and extremely helpful staff, our easiest move yet!
Neil · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
★★★★★ 4/5
GoogleGeorge has been very helpful. Overall we have been satisfied with the service received.
Shafeek · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Shafeek, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to George and everyone involved at R.A. Bennett in the Stratford-upon-Avon branch. Kind regards.
★★★★★ 5/5
GoogleWonderful experience! George and Sarah have been very helpful with our property search.
Catherine · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
★★★★★ 4/5
GoogleWe always received a prompt service, our mortgage consultant was helpful and friendly.
Sarah · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for leaving your kind review, it is brilliant to read how prompt the service was from the staff members at the branch. I was also pleased to note how friendly and supportive they were during your experience with R. A. Bennett. Many Thanks.
★★★★★ 5/5
GoogleGeorge and Sarah were extremely helpful, they made things go smooth, and they were available whenever I had a question. Thank you for your service!
Zoltán · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for taking the time to leave this amazing five star review. It is so pleasing to hear how proactive and supportive you found the team at R.A Bennett. I will ensure your wonderful review is passed on to the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleFantastic service from Vanessa Tuzzio in setting up my mortgage. Vanessa was really helpful and kept me informed every step of the way, highly recommended.
Julie · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for leaving your complimentary five star review. I will ensure you positive words regarding Vanessa is passed along to her Manager and the team at the branch, it is great to read how satisfied you was with the service and that you would highly recommend the branch to others. Many Thanks.
★★★★★ 5/5
GoogleFantastic service from Emma at the Stratford upon Avon branch. Emma always kept me informed regularly along the way to purchase our new home. Thanks Emma.
Amy · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Amy, Congratulations on the purchase of your new property! The R.A Bennett team in a Stratford Upon Avon, aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will pass on your wonderful review to Emma and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleEmma at R A Bennetts has kept us informed and kept the process running smoothly from start to finish. great service and a great result. Selling made easy
Andy · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
I am so pleased to read how positive your experience was with R.A.Benntt Stratford-Upon-Avon. It is great to hear how proactive the team was during your sale and kept you informed throughout. I will pass on your comments to the branch. Many Thanks
★★★★★ 5/5
GoogleVanessa Tuzzio (Mortgage Consultant, Countrywide Mortgage Services) was very helpful throughout the process of searching for mortgages and identifying the best product. We were very happy with her approach and service.
Simonjamesrose · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
★★★★★ 1/5
GoogleIncredibly poor service, I strongly suggest using another agent. My grandmother tried to sell a house through them and they were extremely unhelpful. Worst of all, they were very dishonest, withholding facts about the buyers. This naturally lead to weeks of stress and disappointment until she was forced to go to another agency.
I recommend you take this advice if you value your time and want an efficient service!
Lucy · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for your comments, as you will be aware we have responded separately to our client. Best regards
★★★★★ 5/5
GoogleThank you so much for all your advice and help in the process of finding my new flat.
It was a tremendous reassurance to know that you understood the type of home I was looking for right on the first viewing.
None of my questions or concerns were left for long as you sorted out each one super efficiently!
In short, my whole experience exceeded my expectations and I would recommend you highly.
Catherine · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
★★★★★ 1/5
GoogleDespite an initial appearance of professional competency, over the weeks we came to realize that R.A. Bennett and co are simply a bunch of dishonest, corner-cutting and forthright property bandits masquerading as a high street estate agency. From the wrong photographs, errors aplenty in the property description, failure to communicate true details of potential buyers, mendacious affirmations as to required tasks' completion, to a general failure to execute the most basic tasks in a professional and logical manner (sign installed at a neighbour's!), our experience with this company has been a complete nightmare and one we're unlikely to forget in a hurry. My advice, stay away if you value your property dealings and/or general sanity.
Mark · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for your comments, as you will be aware we have responded separately to our client. Best regards
★★★★★ 5/5
GoogleMany thanks to the team at R A Bennett! Without you the dream wouldn't have come through. I would recommend them for sales and purchases anytime. They took me through my options and ensured I was well informed to make the best choice and there were so many options to choose from. Vanessa did a great job and communicated every detail and step to me, I didn't have to do anything.
Thanks all, great work, much appreciated.
R · 18 June 2017 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Richard, thank you for taking the time to leave this wonderful five star review. I am very happy to read how open, honest and personable Vanessa and the team were during your experience with them. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at R. A. Bennett in the Stratford-Upon-Avon branch. Many thanks.
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