★★★★★ 5/5
GoogleRobert is an excellent consultant. He is very reliable and always looks for the best rates and products for his customers. We worked twice with him and would not hesitate to go back.
Ece · 15 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 June 2024
Thank you for your 5* review and kind comments. I'm pleased to hear that Robert provided you with excellent service. Kind regards, Mike.
★★★★★ 5/5
GoogleWant to thank personally Grace and Aimee in helping my wife, 17mth old daughter and myself in recent relocation from Birmingham to Warwick in finding house to rent. Due to circumstances beyond our control with Purchaser of house in Birmingham they kept updating us on our rental property wanting to rent whilst to best of our ability with sale of property. We are now very happy and settled in at Woodloes Park and wouldn't have been if wasn't for both these Ladies R A Bennett at Leamington Spa!
Mark · 15 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 June 2024
Hi MarkDLeonard007
Thank you for taking the time to leave this review, it is great to hear that Grace and Aimee managed to provide you with such a great level of service during what sounds like a very difficult time. I will make sure your comments are fed back to them because they have definitely earned those 5 stars!
Kind regards, Chris
★★★★★ 5/5
GoogleReview for Daniel Eykyn: Letting Negociator. First time renting a flat in England on my own and after deciding which apartment to take, I had an excellent customer experience, Daniel has been very proactive and was very informative and professional throughout the whole process.
I also want to thank Aimee Lindsey, senior Letting Negociator who also helped a lot and was very helpful with all the documents.
Overall great team and experience at RA Bennet, can only recommend.
Robin · 15 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 June 2024
Thanks Robin for your kind comments and I will ensure that these are passed on to the branch. All the best in your new home, Mark
★★★★★ 5/5
GoogleEfficient; Professional, very easy to deal with and courteous too - I would recommend in a heartbeat
Rosi · 13 June 2019 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you Rosi for your wonderful 5* review of our dedicated, efficient and professional R.A. Bennett & Partners team in Warwick. Best wishes, Emma.
★★★★★ 1/5
GoogleWould not let me view a house unless I registered with them. Why? Apparently so they could find me the right house. On pointing out I could use Rightmove and had no desire to be inboxed with other houses they told me 'register with us or you can't view the house'. Never had that with any other agent. Not prepared to be dictated to by an estate agent, they're supposed to be working on behalf of the buyer not themselves.
Will · 13 June 2019 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Regards, Tracey.
★★★★★ 1/5
GoogleI would not recommend using their services if your looking for renting an apartment.
They do no answer back emails, call back nor give invoices unless you demand it and still they don’t clarify in the invoice what it was for.
(And their prices are not cheap!)
I also had to chase them for a month to get my deposit back.
Extremely cold staff (especially Aimee) they are all just waiting to show you the way out - the second you enter the door.
In short it’s a place that makes sure that you are aware that they don’t care about you, only your money.
Ron · 13 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Hi Ron
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Jake
★★★★★ 5/5
GoogleAs a first time buyer in the first instance i was overwhelmed by the process and the complexity of buying a house but after a chat with Rob Tomlinson and a House viewing by Hannah Tomlinson I felt very comfortable and excited to continue with the Buy.
Throughout the whole process Rob, Hanna and the RA and Bennett team have been very supportive and extreamly Pro active at reassuring and guideing me through all the phases of the purchase.
I highly recommend the team and thank you again so much for making dreams come true.
Kindest regards
Andrew
Andrew · 13 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Congratulations on your first home!
Thank you Andrew for your glowing 5* review and recomendation! I will of course make sure your kind words are forwarded to the whole R.A. Bennett team. Best wishes, Scott
★★★★★ 5/5
GoogleR A BENNET ESTATE AGENTS
I have used R A Bennet & Partners Estate Agents a couple of times over the last few years and found Rachel and her team to be very helpful, thorough and professional in all our dealings. They always try their hardest to find prospective purchasers and then to secure the best possible deal for their clients as well as having a huge catalogue of potential homes for sale to choose from. Add to this a friendly and prompt response to requests for any help required at any time and I would not hesitate to recommend their services to anyone requiring assistance in this field.
Highly recommended
Ian & Moira Williams
Moira · 13 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleAs first time sellers we found that R.A Bennet & Partners provided an exceptional service. The team at the Leamington Spa branch were extremely professional, helpful and approachable, from the very start of the process right through to the very end. They really went out of their way to answer any queries quickly and effectively, whether it was face to face, over the phone or by email. We would highly recommend using them as your representing estate agent.
Samantha · 13 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleFrom my first meeting with Robert Tomlinson and arranging mortgage , the house purchase was stress free and I felt well supported throughout. No question was too trivial and actions responded to in a professional manner. Robert was always available to meet, telephone or email, a valuable service.
Hannah Tomlinson and her team were also amazing with communication throughout the whole house buying process.
An excellent personal service from all the team at R A Bennett.
Fiona · 13 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleThis is the second time we have used RA Bennetts and I would highly recommend. We also used their solicitors and mortgage advisor both of which I would recommend again and again. Rachel, Jen and the branch team kept me informed and helped chase through what was a difficult sale. Robert was a fantastic help with our mortgage and also chasing up the solicitors on both sides. Overall they were all great and if I was to move again then I would always go straight to R A Bennetts! Thanks for all your help! :)
Suzanne · 13 June 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleRating only, no written review.
Michael · 22 June 2018 · R. A. Bennett & Partners Worcester
Agent replied · 20 June 2024
Hi, Thank you for taking the time to leave your feedback. If you would like to discuss your experience any further or elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.
★★★★★ 5/5
GoogleDean Russle - A professional yet friendly mortgage advisor
Dean works as a mortgage advisor within R. A.Bennett. Dean was my mortgage advisor when I first bought my property in 2016. Dean contacted me when it was time to re-mortgage in 2018 with plenty of time to put everything into place. I can honestly say that this is someone that will go above and beyond to ensure that everything runs as smoothly as possible. While providing a mortgage that fits my requirements and lifestyle, Dean made sure that there was the least amount of work and stress placed on my shoulders throughout the process - I cannot thank him enough for this and would recommend to those looking for an advisor. Someone that is knowledgeable in their field but also has the interpersonal skills to make it a more enjoyable experience.
Kirsty · 22 June 2018 · R. A. Bennett & Partners Worcester
Agent replied · 20 June 2024
Thank you for taking the time to leave us your amazing comments. I will make sure the local team are made aware of your 5* review and recommendation! Kind regards, Donna
★★★★★ 5/5
GoogleWe visited RABennet to see Dean Russell, mortgage consultant for countrywide. He initially stayed late to see us as due to work commitments we were unable to get there during normal office hours.
Dean remained just as dedicated, friendly, reliable and professional throughout the 10 months that we dealt with him. It was a complicated sale and the purchase wasn't much easier, but Dean was on hand throughout supporting and fighting our corner for us. He gave sound advice and went above and beyond what he needed to do. We couldn't have asked anything more of him as he delivered every step of the way.
We recommend Dean to anyone looking for a mortgage and look forward to seeing him again in 2 years to remortgage.
Debbie · 22 June 2018 · R. A. Bennett & Partners Worcester
Agent replied · 20 June 2024
Hi, Debbie
Thank you for the kind words for Dean. I'm glad to hear that he ironed out all the issues when they occurred and managed to get everything sorted out for you. I'll make sure your comments get fed back to him.
Kind regards, Chris
★★★★★ 2/5
GoogleCredit check was done without permission. Too pushy.
Matthew · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Good morning, we are sorry to hear this. If you would like us to look into this further, then please send more details to customercare@countrywide.co.uk. Many Thanks.
★★★★★ 4/5
GoogleGood friendly service on my home sale. Regular updates.
Pete · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for taking the time to leave your review. 5* service is very important to us and as such we would love to invite you to tell us more on how we could improve our service going forwards at review@countrywide.co.uk. to achieve that elusive 5th star.
Kind regards, Scott
★★★★★ 5/5
GoogleExcellent and professional service. Amazed by the number of viewings generated as soon as we were on the market!
Aidan · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for your wonderful 5 star review of R. A. Bennett in Stratford-upon-Avon. It is wonderful to read that you were amazed by the interest the team was able to generate in your property, even within such a short time period! Kind regards, Scott
★★★★★ 5/5
GoogleMy experience with R A Bennett has been impeccable, in particular with Emma Franklin, they contacted me promptly to let me know about a property match and guided us through the whole way to purchase, always helpful and prompt with responses, we are over the moon with our purchase and the service Emma has provided along the way.
Jessie · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Many thanks for the wonderful five star review. I will pass your kind comments to Emma and everyone else involved at R. A. Bennett & Partners in Stratford-upon-Avon. Many thanks again, Milena
★★★★★ 5/5
GoogleVanessa Tuzzio was brilliant in helping us find the best mortgage for our circumstances, we received excellent Customer Service and she was always quick to answer any questions we had.
Amanda · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
★★★★★ 5/5
GoogleThis was a very good experience - Emma tried her her hardest to facilitate the sale. We had two offers in quick succession and the second was the successful of the two
Stephen · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you Stephen for taking the time to leave us your fantastic 5* review about the R. A. Bennett team in Stratford-upon-Avon. It was amazing to read that you had two offers received so quickly and that you felt Emma worked hard to facilitate the sale. Kind regards, Scott
★★★★★ 5/5
GoogleEmma and Amie at R A Bennett & Partners Stratford were so helpful and patient when we sold my late parents house. I definitely recommend them. Thank you.
Steph · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Steph,
Thank you for your fantastic 5 star review! It is excellent to receive such amazing feedback from our valued customers and its great to hear that Emma, Amie and the team at RA Bennett & Partners in Stratford upon Avon provided you with their excellent helpful customer service. Thank you for the recommendation! Kind Regards, Maryjane.
★★★★★ 1/5
GoogleSadly, our experience was not great, from start to finish the attitude of staff was disinterest, even when the rental property was dirty on the day we were handed the keys, on the day we left it was thoroughly examined??! Repairs were very slow and we still had a considerable amount of rain coming in after a year of reporting it. There didn’t seem to be any communication as we were asked for the same information by different people. As a rule I am pretty patient but the service we received really made me angry on more than one occasion.The final insult was a four week wait for the return of our deposit despite the property inspection report being prompt and all OK.
Julia · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Julia
Firstly, thank you for leaving us this feedback. It is always beneficial for us to made aware when Tenants feel this way toward the service they have received as it allows us to take all comments on board in order to better our services moving forward.
Should you wish to discuss this further, please do contact us at customercare@countrywide.co.uk.
Many thanks, Bethany
★★★★★ 5/5
GoogleExceptional care throughout the process of selling my house. Emma is efficient, friendly and knows the market very well, making a challenging time much easier. I recommend the agency without reservation.
Heather · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Hi Heather,
Thank you for this wonderful 5 star review for Emma and the team at RA Bennett in Stratford upon Avon! It is most pleasing to read that you have had first hand experience from selling your home with our branch and the service was exceptional. Thank you for the recommendation. Best wishes, Maryjane.
★★★★★ 5/5
GoogleMy sale proved to be more complex and hence took longer than originally envisaged, but throughout Emma Franklin and Amie Clinton chased assiduously, pushed the deal along and kept the faith... and all with cheery smiles. I would definitely recommend Emma and her team to anyone in the Stratford area considering a property sale... 5 STARS
Nigel · 18 June 2018 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you Nigel for your wonderful 5* review! It is fantastic to read that Emma and Amie chased assiduously the sale and all with a smile! Thank you for these kind words about our Stratford-upon-Avon, R.A.Bennett's team and for this excellent recommendation. Kind regards, Scott
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