★★★★★ 2/5
GoogleWARNING! Tenancy process forces you to sign up for Spark energy. I switched energy supplier immediately but that didn't stop them from calling me four times a day from different numbers. I am not exaggerating here, I promise you this is how it was. Even if you do pick up, it's a machine that then asks you to wait to be put through to somebody.
Make sure your phone can block calls and texts because you will be harassed even months after leaving this energy supplier.
To R. A. Bennett, I say shame on you for putting your customers through this. Where you make £5 in commission, we lose dozens of hours dealing with this abhorrent company.
Simon · 14 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 June 2024
Good morning, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleAmazing customer service would definitely recommend.
Tim · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleExcellent services, very friendly and knowledgeable staff.
Andy · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Donna.
★★★★★ 5/5
GoogleFriendly Team who listened to our needs and quickly sold our home in four days!
Ali · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 4/5
GoogleThe sales staff particularly Ian were very helpful and proactive on what was a lengthy sale and purchase experience
Bruno · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Hi Bruno,
Thank you for your kind comments and wonderful review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleThank you for manageing my sale, you kept me informed at all stages and were so helpful and gave brilliant servicePositiveResponsiveness, Quality, Professionalism, Value
Anya · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 4/5
GoogleThey are very friendly and helpful. The only reason they don't have a 5star is their conveyancing dept they are slow and difficult to get hold of.
Pauline · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for taking the time to leave us your wonderful comments. Best wishes, Donna.
★★★★★ 5/5
GoogleMy Apartment was sold very quickly through the Warwick Branch of R. A. Bennett & Partners. All the staff there were very knowledgeable, patient, and courteous. I highly recommend them to anyone looking to sell their property.
Ben · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleWe are going through the process of buying our first property and after dealing with a number of different estate agents, I cannot recommend this team enough!
They have gone above and beyond (especially Luke and Ian) and really provide a personal touch to the whole experience. By far the best estate agents we have dealt with, and hoping we can complete with them!
Sam · 12 June 2020 · R. A. Bennett & Partners Warwick
Agent replied · 11 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
★★★★★ 1/5
GoogleThis has been the absolute worst agency experience. They charge a lot more than their competitors but we were ready to pay the price because they talked themselves up and made it seem like they would have the property sold in no time. Meanwhile, they managed to arrange one viewing in 2 months. They also charged us for the photos with a promise that they would be ours to use even after working with them and they are refusing to give us the photos we paid for. I DO NOT recommend this agency. Rachel Hatton and Jen Malloy have been a nightmare to work with.
Elisa · 12 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Hi Elisa, Thank you for taking the time to leave us your comments and I am sorry if this has been your experience. Customer service is very important to us and as such I would like to invite you to contact us directly about your concerns to review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleAfter four and a half years dealing with a very stressful situation, I made contact with Robert Tomlinson (mortgage consultant). His hard work and professionalism has brought the matter to a swift and agreeable conclusion.
Robert was knowledgeable and approachable, a clear communicator and was genuinely supportive throughout the process. He really went above and beyond what would be expected and I would happily recommend his services to anyone.
Robert will be without doubt my first port of call if I need any advice or help with future mortgage matters.
Kevin · 12 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thanks Kevin for the wonderful 5* review and recommendation! It's great to see that our R. A. Bennett & Partners team once again provided a professional, knowledgeable and friendly service, I will of course pass your kind words on to Robert and the team.
Best wishes, Lucy
★★★★★ 5/5
GoogleMum used Ra Bennett's recently for her house sale. They were amazing from beginning to end. Having recently lost her husband they were there for her for every thing no matter how small. Jen Rachel and Charlotte especially . They helped us through a difficult time cannot recommend them highly enough
Viki · 12 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your glowing 5* review of our local team. It is always great to read such positive comments from our clients. Kind regards, Scott
★★★★★ 5/5
GoogleThis was the first house we had ever bought, so we were not familiar with the process but Robert Tomlinson made everything easy and without the stress, which I have heard other people complain about. Not only is Rob highly professional and knowledgeable, he is also personable and makes you feel like you're in good hands, which you are! After 6 long months we are finally in our new home, which has definitely been worth the wait. We cannot thank Rob enough for his support and commitment over this time and I would definitely recommend others using this service as it certainly takes the unnecessary stress out of buying a house!
Whitnash · 12 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your lovely comments. I have passed your feedback to Robert and everyone else involved at the R.A. Bennett & Partners branch.
Many thanks, Lucy.
★★★★★ 5/5
GooglePurchased a house through R.A.Bennett in Leamignton earlier this year and received a great service from the team, especially Gemma and Rachel! Communication was good at all times, they were happy to arrange extra and longer viewings and answer all of our silly questions. At no time did it feel like there was any pressure. Would happily recommend them to others and would use again if we ever sell our house. They also make a fabulous coffee!
Jon · 12 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleWe are so glad we used R.A Bennett. Rachel and her team were very very good in fact fantastic nothing was too much trouble. Listed our property so right found us a buyer quickly and every detail was covered. Would recommend them every time.
Every so grateful many many thanks Ian and Pam
Ian · 12 June 2020 · R. A. Bennett & Partners Leamington Spa
Agent replied · 11 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 3/5
GoogleRegarding lettings, I have received good services, the communication was clear and pretty fast responses.
But once the contract signed, the agent lost quickly interest in term of response, support, and courtesy, which forced me to directly contact the landlord.
Vee · 24 October 2019 · R. A. Bennett & Partners Leamington Spa
Agent replied · 22 October 2024
Hi Virginie
Thank you for leaving this review. It is great to hear that the communication and customer service provided by the letting team has been so good!
Kind regards, Chris
★★★★★ 5/5
GoogleRay Barker has truly gone above and beyond and I cannot thank him enough. From the first viewing to the non-stop queries, he's been helpful, flexible, friendly and just all-in-all amazing. Thank you very very much Ray.
Melissa · 27 August 2019 · R. A. Bennett & Partners Cheltenham
Agent replied · 25 August 2024
Thank you Melissa for your kind words and 5* review about our team at R. A. Bennett. Especially Ray. Kind regards, Scott
★★★★★ 1/5
GoogleWant to be told you need a guarantor 2 days before moving in? Want to be wrongly instructed on how to use built in appliances? Want to have it kept a secret that there's only one internet provider you can use in your apartment? Want to have an incomplete inventory? Want to have the reported damages that were there before you moved to be taken off your deposit? Want any information you asked for to have to be asked for twice EVERY time? Want someone showing up every couple months to check the place at their will and then get charged for not being there? Want to deal with a team of people who have no idea what they're doing 80% of the time? Then R A Bennet is for you!
Peter · 22 June 2019 · R. A. Bennett & Partners Worcester
Agent replied · 20 June 2024
Thank you Peter for taking the time to leave us your feedback. Customer experience is very important to us and as such I would like to invite you to discuss further the concerns raised with out Customer Care Team via review@countrywide.co.uk. Kind regards, Scott
★★★★★ 5/5
GoogleRating only, no written review.
Parkway · 18 June 2019 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for your 5* review!
Kind regards, Scott
★★★★★ 5/5
GoogleExcellent service, would definetely recommend.
Matt · 18 June 2019 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you for your 5* review and recommendation!
Best wishes, Scott
★★★★★ 5/5
GoogleFriendly team excellent service, and thanks to Russell we found our dream home. Many thanks.
Kim · 18 June 2019 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you Kim for your wonderful 5* review. Best of luck in your dream home, Lucy.
★★★★★ 5/5
GoogleThank you to Vanessa and Russell for their professional and personal approach in selling our property. Their patience, advice and assistance was most helpful and appreciated!!
Jayne · 18 June 2019 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you Jayne for your 5* review and kind comments. I'm pleased to hear that Vanessa, Russell and the team provided you with excellent service. Kind regards, Mike.
★★★★★ 5/5
GoogleThe best letting agency I was work with. They help with everything. Sort out all problems ans issues. Friendly staff great atmosphere and Big Thank You for Olivia.
Dominika · 18 June 2019 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Many thanks Dominika for your lovely 5* review and great comments. Best wishes, Tracey.
★★★★★ 5/5
GooglePersistence is the Only Word to Describe Their Efforts. We lost 3 buyers on the way to a successful sale of my late father's house. Emma Franklin, the branch manager, in particular took it as a personal challenge to get it across the line when solicitors were dragging their feet. Can't thanks her enough for her advice and support throughout a difficult time.
Nigel · 18 June 2019 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 16 June 2024
Thank you Nigel for taking the time to leave us with your 5* review. It is great to see that Emma took it as a personal challenge to ensure your sale went through. I will ensure she receives your kind words.
Best wishes
Gemma
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