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5/5
GoogleReview for Oliver Cook, Lettings Negotiator
Our experience with Oliver during the initial stages has been really lovely. Heβs been kind, patient, and easy to speak to, which has made the process feel much less stressful. Heβs kept us informed and taken the time to explain things clearly, and his supportive approach has been greatly appreciated. Weβve felt very well looked after so far and are grateful for his help at this early stage.
Reshma Β· 16 February 2026 Β· R. A. Bennett & Partners Worcester
Agent replied Β· 16 April 2026
Thank you for your kind review! We're so happy to hear that Oliver has made the process less stressful for you. We strive to provide excellent service and it's great to know that he's been informative and supportive. We're grateful for the opportunity to work with you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWas very happy with my experience with RA Bennet. Daniel was patient with me and would chase updates and keep me informed. And even when things out of their control did go wrong, the team would come up with and chase solutions. Very good experience
Yasmine Β· 16 February 2026 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 16 April 2026
Thank you for the wonderful review! We are thrilled to hear that you had a great experience with us and were impressed with our team's dedication and problem-solving skills. We truly value your business and appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThe team were so quick, efficient and kind. Helping me find my perfect apartment and being super fast with all the paperwork so that I could move in asap. Thank you π β¦
Victoria Β· 16 February 2026 Β· R. A. Bennett & Partners Cheltenham
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5/5
GoogleR A Bennett and specifically Jessica were absolutely amazing. They were extremely responsive, friendly and supportive. All questions I had were answered clearly and just extremely helpful. By far the best estate agents that I spoke to. Thank you Jessica!
Will Β· 16 February 2026 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Jessica and the team at R A Bennett provided such exceptional service. We strive to be the best in the business and it means a lot to know we are meeting our goal. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleExcellent work by Ellouise, Jessica and Terri on the lettings side of R A Bennett who were able to find a suitable tenant for me in double quick time. Thanks, much appreciated.
Mike Β· 16 February 2026 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 16 April 2026
Thank you so much for the positive feedback! Our team at R A Bennett takes great pride in delivering efficient and top-notch service to our clients. We are thrilled that Ellouise, Jessica, and Terri were able to exceed your expectations and find a suitable tenant for you quickly. Your satisfaction is our priority and we truly appreciate your business. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAbsolutely brilliant Estate Agent! Ellouise and Terri have been on point with any dealings that have come to light with prompt response / communication! Nice team giving you plenty of support, with clear direction to your needs! It cound't have gone any smoother!
Joanna Β· 16 February 2026 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 16 April 2026
Thank you for your kind words! We take pride in providing top-notch customer service and are thrilled to hear that you had a smooth and pleasant experience with our team. We appreciate your trust in us. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleA huge thank you to Antony (Kefalas) who was absolutely brilliant; he tried to find houses that fitted our requirements and helped us in our search for a new home. He was thoroughly professional at all times whilst being friendly and encouraging.
Liz Β· 21 January 2026 Β· R. A. Bennett & Partners Warwick
Agent replied Β· 26 January 2026
Thank you so much for taking the time to share your positive experience with Antony (Kefalas)! We are thrilled to hear that he provided excellent service while helping you find your dream home. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleOur experience was a nightmare. We moved in into a flat left in very poor conditions and we had a lot of issues trying to work with the landlord or the agency or with their collaborators. We moved in during November with no light in one bedroom, reported it immediately, and it took months to have it fixed, while they were trying to blame us for it taking so long. At the end of the tenancy, the landlord tried to bill us for more than Β£1,100 of βdamagesβ and extra cleaning: a rug that they threw away after they agreed to it, a βmissingβ bedside unit that we clearly left and took pictures of, a blanket we never saw, damage to a fridge cupboard that was there to start with, and a wobbly towel rail that was ordinary wear and tear. They also pushed for deep cleaning, oven, and carpet cleans even though the place was not handed to us in that condition, but we paid for professional cleaning when we moved out. They even tried to charge for redecoration despite scuffs at check-in and a tenancy of about 3.5 years. We challenged everything and an independent adjudicator agreed with us on every point. Result: Β£0 awarded to the landlord, which was proof that they were trying to take advantage of us and make us pay for all the things they should have done.
Both moving in and out were extremely stressful and frustrating. In short, inflated claims, inaccurate inventories, and pressure tactics. Look elsewhere.
Dragos Β· 17 January 2026 Β· R. A. Bennett & Partners Stratford upon Avon
Agent replied Β· 17 April 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at
EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards,
Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe had a great experience viewing a rental property in Meon Vale, Stratford-upon-Avon with Katie. Although we didnβt end up going for the property in the end, Katie was incredibly well-versed, super friendly, and very informative throughout. She took the time to answer all our questions and made the viewing feel relaxed and professional, with no pressure at all. A real credit to the agency, thank you, Katie!
Bayan Β· 17 January 2026 Β· R. A. Bennett & Partners Stratford upon Avon
Agent replied Β· 17 April 2026
Thank you for the kind words, we are glad you had a positive experience with our agent Katie. We pride ourselves on providing excellent service and we are happy to hear she was able to make your viewing enjoyable. Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy experience in viewing the rental property in Stratford was excellent. The flat was beautiful but was just small for what I needed. Katie is wonderful. Very helpful and knowledgeable about the property.
Maria Β· 17 January 2026 Β· R. A. Bennett & Partners Stratford upon Avon
Agent replied Β· 17 April 2026
Thank you for your positive review! We're sorry that the flat didn't meet your specific needs, but we're happy to hear that you had an excellent experience viewing the property with our team member Katie. We will pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThank you to Chloe and Phoebe for their support. They took time to understand our accommodation needs and went above and beyond to advocate on our behalf with the landlord. We are so grateful.
Ann Β· 17 January 2026 Β· R. A. Bennett & Partners Leamington Spa
Agent replied Β· 17 April 2026
Hello Ann,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Naomi provided excellent communication and support with your maintenance issues. Your feedback is greatly appreciated.
Best regards,
Lucy, Customer Relations Team
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5/5
GooglePhoebe was outstanding! She really took note of what we required. Within less than 48hrs Phoebe had us suited with a lovely home. We couldn't have asked for a more proactive, professional, courteous estate agent. If ever you are considering property be it sales or lettings we suggest you give R A Bennet a go. For all of your letting needs ask for Phoebe. She is tops!
10 Β· 17 January 2026 Β· R. A. Bennett & Partners Leamington Spa
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that Phoebe provided exceptional service in finding your dream home. We pride ourselves on having proactive, professional, and courteous agents like Phoebe on our team. We appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleSuperb help and advice from Sarah Rainer in the Worcester office. I have received a highly professional service including fabulous photographs and write up of my home - the detail included, and interest taken by Sarah, has been second to β¦
Lisa Β· 16 January 2026 Β· R. A. Bennett & Partners Worcester
Agent replied Β· 16 April 2026
Thank you for your glowing review and for choosing our agency to assist with your home sale. We strive to provide top-notch services and we're glad to hear that Sarah and our team have exceeded your expectations. It's truly our pleasure to β¦ More
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5/5
GoogleThank you to Katie for all her hard work and patience with the sale of our house. Katie went above and beyond and never gave up! Thank you Katie, we really do appreciate everything you did.
Nikki Β· 16 January 2026 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 16 April 2026
Thank you so much for your kind words! We're grateful for the opportunity to help you with the sale of your house. It was our pleasure to work with you, and we're thrilled that Katie's hard work and dedication paid off. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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1/5
GoogleRating only, no written review.
Marius Β· 16 January 2026 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 16 April 2026
Thank you for bringing this to our attention. If you could email us at review@countrywide.co.uk with more information weβd be glad to investigate further.
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5/5
GoogleWe had such a wonderful experience with this agency. We were hoping to move into our new home by the end of December, and thanks to them, it actually happened. A very special thank you to Phoebe for all her incredible help and support throughout the entire process. She was always so kind, polite, and genuinely caring, and she was especially lovely with our little toddler, which meant so much to us.
Phoebe guided us through every step, patiently answered all our questions, and constantly kept us updated. She was always available to take our calls, which made the whole experience feel stress-free and reassuring. When it was time for us to sign the final documents, she even surprised us with a lovely gift!
Iβm truly impressed with how smooth and positive this move has been. We couldnβt have asked for a better experience and would highly recommend this agency.
Anastasia Β· 13 January 2026 Β· R. A. Bennett & Partners Leamington Spa
Agent replied Β· 17 April 2026
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with our agency and that Phoebe provided excellent guidance and support. We always strive to make the moving process stress-free and enjoyable for our clients. Thank you for choosing us, and we are so happy to have helped make your dream of moving into your new home a reality. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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5/5
GoogleWe would highly recommend RA Bennet if you are looking to purchase a house. We worked with Charlie, who was fantastic. Out of all the agencies and estate agents we looked with, Charlie was so proactive and helpful with our search. 10/10 service!
Jessica Β· 11 January 2026 Β· R. A. Bennett & Partners Warwick
Agent replied Β· 14 January 2026
"Thank you for your wonderful review! We are thrilled to hear about your positive experience with our agent Charlie. Providing excellent and proactive service to our clients is our top priority at RA Bennet. Thank you for choosing us for your house purchase. We truly value your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWould highly recommend from first time buyersβ perspective.
Rob Β· 23 December 2025 Β· R. A. Bennett & Partners Warwick
Agent replied Β· 27 December 2025
"Thank you for your recommendation! We are thrilled to hear that we provided a positive first-time buying experience. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleChloe town has been super in renting my property out. Her dedication and duty of care to always answer my questions has been most appreciated. I can call her and always expect any queries to be sorted within a quick timeframe. Thankyou RAB Bennet and Thankyou again Chloe for the service!
Robbo Β· 20 December 2025 Β· R. A. Bennett & Partners Leamington Spa
Agent replied Β· 27 December 2025
Thank you for taking the time to leave this amazing review! We are so lucky to have Chloe on our team, her dedication and care truly sets her apart. Thank you for choosing us for your property rental needs. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI really appreciated Daniel and manager, Kate, to follow up my property buying. On this buying process, it had a little difficulty but they consistently deal with the obstacles. Brilliant work.
Ricky Β· 20 December 2025 Β· R. A. Bennett & Partners Cheltenham
Agent replied Β· 25 December 2025
Thank you for your kind words! We are dedicated to providing excellent service and are glad that Daniel and Kate were able to assist you with your property buying process. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleRating only, no written review.
Rena Β· 17 December 2025 Β· R. A. Bennett & Partners Stratford upon Avon
Agent replied Β· 17 April 2026
Your feedback is much appreciated and weβre so happy you had such a wonderful experience! If you have a moment, weβd love to hear more.
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5/5
GoogleJust relet the property again after some substantial renovation works over a long period. Connor came in just as the works were finishing. He gave good advice and was pro-active in getting it back on the market finding a suitable new tenant very quickly and helping organise a few last minute items that were necessary. Very happy and a big thanks to Connor and the Stratford team!!
From 2021:
Highly recommended! Great service from the outset and all the way through from preparing the property to let, through to ongoing maintenance issues.
Required works were managed efficiently and effectively.
Adam Β· 17 December 2025 Β· R. A. Bennett & Partners Stratford upon Avon
Agent replied Β· 16 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleReally great experience with the team at R A Bennett letting, Grace met us for our initial viewing and was superb, very accommodating and answered so may inane questions. Lotti has held our hand at every turn and made sure we were β¦
Tom Β· 16 December 2025 Β· R. A. Bennett & Partners Worcester
Agent replied Β· 16 April 2026
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team provided top-notch service and made the letting process a breeze for you. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleRating only, no written review.
Mairead Β· 16 December 2025 Β· R. A. Bennett & Partners Worcester
Agent replied Β· 16 April 2026
Thank you for your feedback and itβs great to hear you had such a fantastic experience with us. Weβd love to know more so feel free to add any comments if you have the time!
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