R. A. Bennett & Partners estate agents in Leamington Spa, Stratford upon Avon, Cheltenham and 3 more

★★★★★ 5/5

Google

I've recently moved into a new flat managed by R A Bennett. Penny has been incredibly nice and helpful throughout the move in process, keeping me updated of developments and always promptly answering any queries I had. This really helped as I was moving a long way from Edinburgh to Leamington Spa. I had to reschedule my key pick up appointment at short notice due to difficulties travelling and Penny was very accommodating of this. So far it has been the easiest move in to a new rented property that I have experienced. On the first day of my tenancy I had a couple of issues with keys, and Penny really went above and beyond to help me out, coming down to the property personally to make sure the issues were resolved. The other people from R A Bennett that I have spoken to (Amey and William) during the process were also very pleasant to deal with.

Iain · 14 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

I have had a really great experience letting my property with R A Bennett in Leamington Spa. Amey and Penny have been fantastic - very attentive, extremely organised, reassuring and have answered every question. I’m happy to use a local agency as they have local connections with contractors and know the area really well. They are very professional and found great tenants for me, very quickly. I didn’t have to do anything and could relax knowing that everything was in hand. I’m impressed with how thorough they are at finding and vetting tenants, and how quickly they were able to get viewings booked in and find appropriate tenants! Definitely recommend.

Melissa · 14 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 2/5

Google

Rating only, no written review.

Antzelina · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

Excellent team 👍 . professional informative , reassuring , friendliest team . Brilliant from start to finish . …

Helen · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

Overall i was very happy with the service from the team and would highly recommend them.

Jez · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

Very nice team, very easy to manage. Updating all detail in timely. Special thanks for IAN and team and Amey and team.

Regi · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 4/5

Google

Luke Kerridge-Bryan along with the staff in the Warwick office were all very helpful and kept me up to speed with the purchasing of my new house which I absolutely love so thank you guys

Michaela · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

Listed my property with RAB and had a great experience so far. Quick communication and quality of service from Amey, Penny and the team.

David · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

We have bought our new home through RABennett in Warwick. Luke was brilliant - he was in regular touch with suitable properties, always very friendly and professional and went the extra mile to help us secure our perfect home. I wouldn’t hesitate to recommend him and the team at RABennett.PositiveResponsiveness, Quality, Professionalism

Emma · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

A huge thank you to R A Bennett for helping me purchase my dream home. Dealing with Luke at R A Bennett was a pleasure, he was super helpful and approachable and guided me through the whole process from start to finish. We had a deadline to achieve and this was done through the office and Luke always being on the ball. He went the extra mile assisting me with the purchase and I am so grateful for this. I also dealt with Ian towards the end who aided on some legal queries and got them sorted in no time with great professionalism, Claire would also help if both were out on appointments. Thanks guys - I had a great customer experience and would highly recommend!

Charlie · 12 June 2022 · R. A. Bennett & Partners Warwick

★★★★★ 5/5

Google

At last!! A letting agency that treats its tenants as its customers not as second class citizens because we don't own houses in this property owning status obsessed nation. I'm sorry??? WHO creates the money that flows into a letting agency? If you buy a TV in a shop is the important customer the buyer or the supplier of the TV?? At 52 years old I have chosen not to buy and rent crown Estate farms and idyllic cottages in unbelievable locations that no amount of money can buy.. After death of my wife I chose to rent from private agencies.somehow I suddenly felt like i was a second class citizen..??! The house owners being godlike whilst we are merely the peasants who can't afford to buy our own homes like real people do. I have 5 Phds, own patents and 2 companies that will build me my dream eco house without a mortgage when I finally stop long enough to plan it all.put. But i must say 'please may i have some more' when i want something sorted out in a property that i probably pay the owners motgage on???! Hellooo - err it ME funding your business??! OK thats not the normal situation of a tenant and its taken me 15 years of struggle to get to this life, but every single tenant is the same customer funding the agents business and owners mortgages or income! R A Bennetts is the first agent where I have been made to feel like a much appreciated and valued customer.. for whom they will do all they can to.help you, find solutions to issues and represent your concerns to the owner as strongly as TV retailer would represent a customers dissatisfaction with a product to its suppliers. Every single staff member is like this so.it must be due to excellent management and leadership. From Penny who showed me around and handled every detail and call and request for measuring or revisits before moving in, to sam who did the key handover, to Nalatie handling all.my requests for updating washing machine and dishwasher etc. All treated ke with the lvrl of couretsy and care that you would expect in a 5 star hotel. Surely its rocket science for agents to realise that the key to really successful business is to keep your real customers happy? Loyalty comes from this - i will.think twice about moving again not only due to the house but also this level of service. Even if I did need to move, I would probably hold out for them to find the next property and not lose the fantastic level of service. Whoever leads this agency should get a bonus! Thank you

Phillip · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

During the purchasing process, Rachel and Gemma helped me in a most friendly and professional way, and it meant a lot to a new to town and first time buyer. I definitely received a 5 star service.

Joan · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

*This review is for our Property Manager Dal B from Countrywide Management* Unfortunately, we had some problems with our hot water and Dal took on managing the issue, despite the fact this was outside of his usual area of work. From the offset, Dal put in a huge amount of effort to ensure the problem was dealt with swiftly and effectively. Dal was always positive, polite and very determined on our behalf in all of our communications. We are incredibly grateful for all of his hard work.

Tish · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

Penny Hackett the Lettings Negotiator was not only helpful and very responsive, but she was also extremely professional. Calls were promptly returned and she also gave us a call after the viewing. Exceptional customers service.PositiveResponsiveness, Professionalism

Nili · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 1/5

Google

RUN FROM THIS AGENCY ! After several years renting flats in leamington spa, I can say that RA Bennet has been the worse agency we dealt with. 1. The clean had not been done at all before we arrived. There were some rotten food in the fridge and cupboards, and so much dirt everywhere left by the students who lived there before us. We had to wait for 3weeks to have a cleaner come. 2. Multiple things were broken -including windows, dishwasher, curtains… despite our desperate calls and e-mail throughout the year, no one ever came to repair them. Cherry on top : they deducted the repair price from our deposit at the end of our tenancy. (Deposit that we are btw still waiting to receive, although the tenancy ended 5months ago) 3. We had to wait for 4months to know what parking lot was ours, although it was included in our tenancy. -we almost had issues with with the police because we parked on lots that were not ours. 4. The agency gave us 1 electronic key, although we were 3 tenants, and no key to the mailbox. According to them,the previous tenants had lost the keys , and it was not the agency’s responsibility. And of course, they did not enable us to talk to the landlord at any point. If he knew all the issues we had, he d probably choose another agency.NegativeProfessionalism

Capucine · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

The rental was completed within days. It is exceptional considering how the Covid-19 is affecting the life around us. I have several problems with the rental, like unfair contract terms, repair, etc during the first two months of the rental and the staff has been very professional in resolving the issues. Sometimes, it is beyond their capability to provide a perfect answer, they are always reasonable, kind and passionate. I am convinced that my rental is handled by a very professional team.PositiveResponsiveness, Quality, Professionalism, Value

Isaac · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

Natalie Weller has been the best managing agent who has looked after my flat and its tenants in 35years. Since she took over the account, she has been diligent and hard-working, and has always kept me up to date. She is gold!

Patricia · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

Kim went above and beyond to get our deposit back at the end of our tenancy agreement. Our experience with the agency was great, even though we've had a massive struggle to get in touch with our landlord. I would definitely recommend their services.

Juraj · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

I have now been with RA Bennet for nearly 2 years. They have been extrmeemly detailed and proffesional with managing my properties and I couldnt have asked for a better group to assist me in this venture. Amey and Penny have been more than helpful with any quries and also any issues which have risen with tenants. I would advise anyone that is looking to set up their properties with a management agency to go with RA Bennet.

Henry · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 1/5

Google

Dishonest agency and very poor service quality. We left the apartment in June, this year, and I can say that we had many problems with this real estate agency. We spend the year with my two flatmates waiting for new keys, we have been given one fob and only one key for three despite our multiple requests. Besides, we found the apartment dirty, no cleaning has been done before our arrival. We didn't get any help on the multiple issues we faced in the apartment (broken window during the winter, broken shelfs in the fridge, unassigned parking lot...). We left the apartment clean and we didn't damage anything, but we had to negotiate for months to get the refund of the deposit. Finally, they announced us that we will be charged 450£ for the cleaning, how a honest real estate agency can justify this ?

Odile · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

Absolutely lovely staff! First time moving into my own place, The ladies were efficient and made this a really easy process, I mainly dealt with Amey and Penny, Their communication was excellent, All round a great experience, even checked up a few days after moving in to see how I've settled in, Would definitely recommend!! :D

Milli · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

As a first time buyer it was difficult to understand everything that was needed to see through a purchase. Rachel was more than helpful in communicating what was needed as well as keeping me informed and up to date on the process. Very friendly and responsive which made the buying process a lot easier. I am very happy and would look to use them again in the future.

Callum · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

RA Bennetts have been extremely helpful and on hand with their communication throughout our time looking for properties. They have always given us the best advice and my partner and I would highly recommend using them!

Smithsen11 · 12 June 2022 · R. A. Bennett & Partners Leamington Spa

★★★★★ 5/5

Google

I am currently on the search for a property in Leamington Spa. It is a very competitive market which has left us feeling a little deflated after some poor customer services with OTHER agents. Our experience as a prospective buyer with R A Bennett has been so different. They have made us feel valued, taken the time to find out what we are looking for and take our feedback - they show they care about us finding our dream home and that we aren't just another number looking for a house in Leamington! This really matters to buyers when making the biggest personal investment we can make - choosing a home. Thank you Pauline and the team xPositiveQuality, Professionalism

Laura · 12 June 2022 · R. A. Bennett & Partners Leamington Spa