★★★★★ 5/5
GoogleWe have had such a great experience with Chloe, Amber and Maisy in Lettings.
They have been nothing short of amazing from start to finish, and really make the whole process easy and stress-free.
Highly recommend! Thank you very much ladies 😊 …
Emily · 17 March 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Thank you for sharing your positive experience with our Lettings team, Chloe, Amber, and Maisy. We take pride in making the process easy and stress-free for our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRating only, no written review.
Gokul · 17 March 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
★★★★★ 5/5
GoogleAn absolutely fantastic service provided by Amber when letting my new property. She was helpful, went out of her way on a number of occasions to talk though any hurdles, and always made sure I was informed. Highly recommended!
Hayley · 17 March 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 October 2026
Thank you for sharing your experience! We are so glad that Amber provided top-notch service and made your property letting process smooth and hassle-free. We will pass along your kind words and are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleChloe was fantastic in moving us into our new place! Dead fast and pleasant to deal with
Jodie · 17 March 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 October 2026
Thank you for your kind words! We are thrilled to hear that Chloe provided you with an efficient and pleasant moving experience. We strive to make the moving process as seamless as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad Chloe helping us with our first move, made it all very easy and was nice to have a friendly face in such a busy time!
Kathryn · 17 March 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 13 October 2026
"Thank you for sharing your experience with Chloe! We are thrilled that she made your first move easier and brought a friendly presence during such a hectic time. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleQuick and efficient service, Oliver was great. We’ve not moved into our property yet, so there is more to be done, however so far so good
Sophie · 16 March 2026 · R. A. Bennett & Partners Worcester
Agent replied · 16 April 2026
Thank you for the kind words! We're so glad to hear that you had a positive experience with Oliver and our service so far. We are committed to making sure everything goes smoothly for you when you move into your new property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJordan and Caroline were great from start to finish when purchasing my first home, from viewings to completion. Nothing was to much trouble and always kept in contact.
Chloe · 16 March 2026 · R. A. Bennett & Partners Worcester
Agent replied · 16 April 2026
Thank you for your kind words! It was our pleasure to help you find your dream home. We strive to make the home buying process smooth and stress-free. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThank you for the efficient service .
Special mention to Grace for showing the property during our visit and answering all the queries.
Neema · 16 March 2026 · R. A. Bennett & Partners Worcester
★★★★★ 1/5
GoogleWould not use them again. Unprofessional of me to mention names but there was no communication between them, no 1 person dealing with your sale, everyone trying to do everything so consequently very poor customer service. Can’t get hold of them by phone. Gave my keys to my buyer when I had not completed my onward purchase. The list is endless……… caused me a lot of unnecessary stress
Emma · 17 February 2026 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 17 April 2026
Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
GoogleThey where very helpful and very quick to help me found a house
Leanne · 17 February 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Thank you for your review! We're thrilled to hear that we could assist you in finding your dream home quickly. Our team prides ourselves on providing excellent and efficient service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe have recently moved into our home (4 days ago!) and have to say thank you to Phoebe. She answered, what felt like, a million emails sent from myself to her asking questions. However she was always happy to help - even with my silly questions! The gift was a really nice added touch as well. We do have a few teething problems with the house upon moving in, but I am confident working with the team these will be resolved. Thank you
Lucy · 17 February 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
"Thank you for choosing us for your move! Our team strives to provide excellent customer service, and we're so happy to hear that Phoebe went above and beyond to help. We apologise for any teething problems, but we're confident we can resolve them quickly. Enjoy your new home! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad a brilliant experience with R A Bennett.
The quick process was made possible by Phoebe and co.
Would highly recommend!
Austin · 17 February 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Thank you so much for your kind review! We're thrilled to hear that Phoebe and our team were able to provide you with a fantastic experience. It's always our goal to make the process as smooth and efficient as possible. Thank you for recommending us! It means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThis is the best real estate agent I've worked with. You can expect 24h response on a working day. Chloe is espcially great on accommodating my needs moving from the US to the UK. She's the reason I am working with this agent. Phoebe helped me a lot in the check-in day and I really appreciate that.
I was unsure between properties but their service made up my mind. No one wants to deal with an agent that does not reply to your emails.
Stella · 17 February 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Thank you for your kind words! We are thrilled to hear that you had such a positive experience working with our real estate agent, Chloe. Our team takes pride in providing 24/7 response and exceptional accommodation for our clients, especially during international relocations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe process of moving into the property was straightforward and well organised. The staff were helpful throughout and communication was clear. Really pleased with the service and how efficiently everything was handled.
Alana · 17 February 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Thank you for your positive review! We're thrilled to hear that the moving process was smooth and well-organized for you. Our dedicated staff takes pride in providing clear communication and efficient service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently rented a house with the help of Amber Hunter, she is an absolute gem of a human and strongly recommend her! We moved from the states and were needing long term housing ASAP and Amber took phenomenal care of us throughout the entire process. She is always upbeat and positive, making for fun yet informative home visits. Thank you Amber we appreciate you!
Jason · 17 February 2026 · R. A. Bennett & Partners Leamington Spa
Agent replied · 17 April 2026
Wow, thank you so much for the glowing review! We are thrilled to hear that Amber provided exceptional service and made your moving process a positive and stress-free experience. We are lucky to have her on our team and will be sure to pass along your kind words. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJosh Parrott - the most personable and down to earth estate agent I’ve come across in Worcester. Really kind and patient with my son as we house viewed. And honest about properties (in a good way). Thanks Josh!!
Beth · 16 February 2026 · R. A. Bennett & Partners Worcester
★★★★★ 5/5
GoogleReview for Oliver Cook, Lettings Negotiator
Our experience with Oliver during the initial stages has been really lovely. He’s been kind, patient, and easy to speak to, which has made the process feel much less stressful. He’s kept us informed and taken the time to explain things clearly, and his supportive approach has been greatly appreciated. We’ve felt very well looked after so far and are grateful for his help at this early stage.
Reshma · 16 February 2026 · R. A. Bennett & Partners Worcester
Agent replied · 16 April 2026
Thank you for your kind review! We're so happy to hear that Oliver has made the process less stressful for you. We strive to provide excellent service and it's great to know that he's been informative and supportive. We're grateful for the opportunity to work with you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWas very happy with my experience with RA Bennet. Daniel was patient with me and would chase updates and keep me informed. And even when things out of their control did go wrong, the team would come up with and chase solutions. Very good experience
Yasmine · 16 February 2026 · R. A. Bennett & Partners Cheltenham
Agent replied · 16 April 2026
Thank you for the wonderful review! We are thrilled to hear that you had a great experience with us and were impressed with our team's dedication and problem-solving skills. We truly value your business and appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThe team were so quick, efficient and kind. Helping me find my perfect apartment and being super fast with all the paperwork so that I could move in asap. Thank you 🙏 …
Victoria · 16 February 2026 · R. A. Bennett & Partners Cheltenham
★★★★★ 5/5
GoogleR A Bennett and specifically Jessica were absolutely amazing. They were extremely responsive, friendly and supportive. All questions I had were answered clearly and just extremely helpful. By far the best estate agents that I spoke to. Thank you Jessica!
Will · 16 February 2026 · R. A. Bennett & Partners Cheltenham
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that Jessica and the team at R A Bennett provided such exceptional service. We strive to be the best in the business and it means a lot to know we are meeting our goal. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent work by Ellouise, Jessica and Terri on the lettings side of R A Bennett who were able to find a suitable tenant for me in double quick time. Thanks, much appreciated.
Mike · 16 February 2026 · R. A. Bennett & Partners Cheltenham
Agent replied · 16 April 2026
Thank you so much for the positive feedback! Our team at R A Bennett takes great pride in delivering efficient and top-notch service to our clients. We are thrilled that Ellouise, Jessica, and Terri were able to exceed your expectations and find a suitable tenant for you quickly. Your satisfaction is our priority and we truly appreciate your business. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAbsolutely brilliant Estate Agent! Ellouise and Terri have been on point with any dealings that have come to light with prompt response / communication! Nice team giving you plenty of support, with clear direction to your needs! It cound't have gone any smoother!
Joanna · 16 February 2026 · R. A. Bennett & Partners Cheltenham
Agent replied · 16 April 2026
Thank you for your kind words! We take pride in providing top-notch customer service and are thrilled to hear that you had a smooth and pleasant experience with our team. We appreciate your trust in us. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA huge thank you to Antony (Kefalas) who was absolutely brilliant; he tried to find houses that fitted our requirements and helped us in our search for a new home. He was thoroughly professional at all times whilst being friendly and encouraging.
Liz · 21 January 2026 · R. A. Bennett & Partners Warwick
Agent replied · 26 January 2026
Thank you so much for taking the time to share your positive experience with Antony (Kefalas)! We are thrilled to hear that he provided excellent service while helping you find your dream home. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleOur experience was a nightmare. We moved in into a flat left in very poor conditions and we had a lot of issues trying to work with the landlord or the agency or with their collaborators. We moved in during November with no light in one bedroom, reported it immediately, and it took months to have it fixed, while they were trying to blame us for it taking so long. At the end of the tenancy, the landlord tried to bill us for more than £1,100 of “damages” and extra cleaning: a rug that they threw away after they agreed to it, a “missing” bedside unit that we clearly left and took pictures of, a blanket we never saw, damage to a fridge cupboard that was there to start with, and a wobbly towel rail that was ordinary wear and tear. They also pushed for deep cleaning, oven, and carpet cleans even though the place was not handed to us in that condition, but we paid for professional cleaning when we moved out. They even tried to charge for redecoration despite scuffs at check-in and a tenancy of about 3.5 years. We challenged everything and an independent adjudicator agreed with us on every point. Result: £0 awarded to the landlord, which was proof that they were trying to take advantage of us and make us pay for all the things they should have done.
Both moving in and out were extremely stressful and frustrating. In short, inflated claims, inaccurate inventories, and pressure tactics. Look elsewhere.
Dragos · 17 January 2026 · R. A. Bennett & Partners Stratford upon Avon
Agent replied · 17 April 2026
We are deeply sorry for the negative
experience you had with our company. We take all feedback seriously and we
appreciate you bringing this to our attention. Please email me at
EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards,
Lucy, Customer Feedback and Support Team.
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