Trusted Agent profile · Gloucestershire
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★★★★★
1,210 reviews across 6 offices and 3 platforms
R. A. Bennett & Partners has six offices, in Leamington Spa, Stratford upon Avon, Cheltenham, Worcester, Warwick and Tetbury (Gloucestershire). Together they have 1,210 reviews on three platforms, rated 4.6 out of 5 overall.
R. A. Bennett & Partners's six offices, most reviewed first. Each has its own page.
Showing 1,148 reviews on Google only. Show every review
5/5
GoogleGood company. They follow the process closely and inform you whenever needed. We have seen the house remotely which was important for us. Not all agents organize online viewings. Special thanks to Penny🙂 …
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMyself and a friend were recently looking or a property to rent in Leamington Spa as we were relocating here for work. The staff at R.A.Bennett Leamington Spa (in particular Penny) were attentive, informative and supportive throughout the whole process, making it a stress-free first ever move! Would 100% recommend… thank you R.A.Bennett!! :)
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleWe had a wonderful experience with RABennett Leamington Spa Team. All process was very well defined and it was very easy going. We would like to thank them for helping us in getting our new home. Good Luck ~Hemant Khare
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe rented with them for 1 year and at the beginning and end of the tenancy they were great. Very prompt with responses and helpful with all that they could be. Really grateful for such a good and easy experience. Thank you!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a cleaning service we love working for these agents, They always want to give their tenants clean properties. Agents are wonderful to work with & deal with, So helpful & reply to emails so promptly, Even answer their phones so quickly, I praise their service, Keep it up guys
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleOur experience of letting home from abroad has been smooth with RA Bennet, Warwick. Special thanks to the team of Penny, Lauren and Lily for their patient support.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI probably called RA Bennet 10 times a day while I was in the process of renting a place and they picked up each time and were always excited to assist me. Such responsive and accommodating agents are exactly what you need. Highly recommend!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GooglePenny and the team were great at accommodating tricky viewing arrangements and helping us secure the rental property. They were pro-active in passing on info and answering questions. A painless process which is very often filled with stress. Highly recommended.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleI put in my application, viewed my property in February, was advised the heaters weren't working but they'd be sorted. Application successful, agreed on the 22nd Feb -maintenance work to be carried out prior to me moving in, landlord had been sent the quote by the 27th - have all this on email. 28th March - 4 days before I was due to move in, I received a phone call to say the heating still hadn't been fixed. The landlord had agreed to do the other work but the heating could be looked at once the tenancy starts. Someone at the office hadn't done their job properly in making sure the maintenance work had been done. Just paid over £1800 in deposit/fees, booked van, arranged for help to move, just to be told that I could cancel & have a full refund if I wanted to. I'd already had the credit checks, sorted my guarantor (who also had the checks) given notice on my house which is also being sold so there was no option to stay longer. I obviously had a huge issue with moving to an apartment with my child which had no heating (legal requirement!) was basically told I should appreciate that Lauren had been trying to sort this all morning (by now 2 days before moving) even though they'd had weeks. Was then advised that actually, the landlord would do the heating but the other jobs would have to wait. I'm asthmatic, moving into an apartment that has a mouldy bathroom ceiling that they've had weeks to sort - not acceptable. Was then told heaters do work - a little but not to capacity. Expected me to use a heating system not fit for purpose, coming out of winter, in the middle of an energy crisis? Absolute joke. Mould and heating would be sorted by the time I moved. Great. Pick the keys up, advised the flats been professionally cleaned along with carpets (by Penny) also states on paperwork. Next day, it's clear it hasn't been cleaned at all, especially not by a professional company, carpets just about vacuumed, the white bathroom is yellow and pink, Woodwork - filthy, walls - filthy, around the cooker - filthy....you get the picture (for which i have lots) I emailed along with pictures and said that it hadn't been professionally cleaned at all only to receive a wonderfully patronising email back telling me it had been cleaned, it may just be the age of the carpet, the marks on the walls need repainting, and the patio doors need repainting too (covered in just old dirt and black mould) I also have previously cleaned and done end of tenancy cleans - I know what a professional clean looks like, I know the work entailed and this doesn't even tick the basics on a deep clean. So now not only have I moved into a flat with less than half the promised maintenance work carried out, I've also had to thoroughly scrub and bleach every surface so that it doesn't resemble a grubby crack den which is apparently my fault for not requesting it to be CLEANED!!!! I've been lied to, gas lit and experienced an absolute sh*t show of organisational skills - admittedly I did lose the plot at one point and put exactly that in my email which wasn't my finest moment but by this point had reached breakdown level. The last 3 weeks have been awful. This was supposed to be my dream and instead of moving in and being able to enjoy my new home and town, I've spent the last week between unpacking, having to deep clean the grot hole. Luckily marks, scuffs, food scum DO come off walls and paintwork with a cloth and bleach - admittedly not all, but they do so do hand marks. I asked for the company who cleaned it to come back because I wasn't happy with the standard to be told the tenant arranged it so that wouldnt be happening. When signing the property off, the clean just wasn't up to standard at all, it was filthy so either the company should've come back or the charge for another clean should've been taken out of the deposit. Anyway, for anyone else moving/renting with them, moral of the story is, chase the maintainence up and make sure its done. Oh and if you want to move into somewhere clean, specify you'd like it clean because apparently that's your job too.
I am sorry to read that you feel this way about your experience. Should you wish to contact us with any concerns further, please contact us via review@countrywide.co.uk. - Kind regards, Scott @ Customer Relations.
5/5
GoogleProfessional service at all times. Friendly knowledge staff who were keen to help you succeed in selling your property. Staff offered all the assistance required, communicated regularly and worked hard on my behalf, ultimately succeeding in securing the sale. Thank you!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI received exceptional service in looking for our new rental property. They were very patient in explaining all that we required and took us through all the steps with great detail. Special thanks to Penny who went over and above throughout the process.
5/5
GoogleReally positive experience with R A Bennett in Leamington. Penny was really helpful throughout the rental process, always quick to respond and went the extra mile.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe used for the first time RA Bennet as a letting agent and our experience was very positive. Penny from the Leamington Spa office was a delight to work with, always helpful and always ready to offer any information we might need.
5/5
GoogleRachel, Hannah,Pauline & Gemma. Each one of you that I had spoken with, dealt with our enquiries very efficiently all the way through. Everybody knew what was happening regarding our sale and communicated with us all the way (which was a big thing for us) . I can honestly say that I would 100% use or recommend RA Bennet again . Very professional, thank you all involved .
5/5
GoogleThis branch is amazing .Rachel Hatton was my agent and working with her has made my frist time home selling a smooth experience, she truly cares what you need and she went above and beyond to make sure I had all information required to make the right decision. I did get to meet some of the team members and they were also as friendly, upbeat and professional as Rachel.
5/5
GoogleThe team were very helpful fitting me in with a viewing last minute. Provided me with a video of the property for my partner to view even though she could not make it. Good communication and reminded me of important information where I had forgotten. Polite and professional service. Highly recommend the team!
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleRachel and the team were absolutely fantastic and were always on hand to answer any queries efficiently and professionally. We had quite a long drawn out process but Rachel and her team never faltered and were with us every step of the way with advice and hands on help. Definitely recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
Google10/10 Service from R A Bennett when selling our home, Gemma was absolutely incredible she was always on hand to help us with any questions or worries that we had. Gemma also sold our house in under two weeks of putting it on the market and even found us the perfect buyer! we couldn't ask for anything more and would highly recommend.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleEmma has been very pro-active, professional and efficient at all times. The house was sold within days and her constant feedback has been re-assuring. Emma managed to move the sale on to a quick and satisfactory conclusion. We would have no hesitation in recommending R A Bennett to anyone. Many thanks!
5/5
Googleproof that there are also professional and very welcoming people. I highly recommend RA Bennet. A pleasant experience with Mrs. Penny! Thank you for everything! Kind regards, Catalin and Adrian!PositiveQuality, Professionalism, Value
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleUsed R A Bennett for the sale of my property. Great communication from day 1. All the team are excellent but Caroline was exceptional even dealing with the agent for my purchase. Highly recommended and will definitely use in the future.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe found the whole experience from start to finish professional and personal. All concerns and any questions were dealt with in a professional manner. Because of this we managed to sell the house within four days of being put on the market. Since the house was sold, we have been getting a weekly update, On the progress of the sale. Any concerns or inquiries the other side had, we were helped and guided by R A Bennetts. Would I recommend RA Bennett's, the answer is Yes. If things go as well as they have for us, selling your property will be a more pleasant experience. I feel that the main reasons the sale of our property was so successful, is that we worked with R A Bennetts as a team.PositiveResponsiveness, Professionalism
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleStaff is very responsive and responsible here. Thank you for helping us to complete on time. Special thanks to Branch Manager Kristina and also Adam.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for R. A. Bennett & Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
R. A. Bennett & Partners and its branches won ESTAS awards in two years, most recently 2022.
ESTAS winners in two years, the group and its branches: 2019, 2022.
ESTAS awards by year, 2019 to 20222022 1 Gold and 1 Best in County ESTAS 2022 winners
2019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
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Leamington Spa has the most, with 438 reviews rated 4.4 out of 5, followed by Stratford upon Avon with 383.
The six R. A. Bennett & Partners offices, by town:
Yes. In The Trusted Agent 2026 awards, Stratford upon Avon won Platinum, Leamington Spa won Platinum and three more branches won awards. At the ESTAS 2022 awards the group won Gold for Lettings (Landlords) in West Midlands (WARKS, WMD, WORCS) and Best in County (Warwickshire). The group and its branches have also won 1 other industry award since 2019.
