4/5
Always enjoy the food and staff helpful
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255 reviews across 2 offices and 3 platforms
Priory Property Services has two offices, in Stoke-on-Trent and Biddulph. Together they have 255 reviews on three platforms, rated 4.4 out of 5 overall.
242
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
7
Reviews on Trustpilot
Business-wide
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Priory Property Services's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Always enjoy the food and staff helpful
1/5
Very poor attitude too customers would NEVER NEVER deal with agan
5/5
Good communication. Knowledge about the area and the industry. Would use again.PositiveProfessionalism
5/5
These people know how to sell houses. If you are thinking of selling I would recommend talking to this company.PositiveResponsiveness, Professionalism, Value
5/5
Excellent communication and clear explanations of expectations. I had confidence in the entire process due to the friendly and supportive service I received.PositiveResponsiveness, Professionalism, Value
5/5
Recently sold my house with Matt at priory and purchased my new house off them also - constant updates and they were always there to offer support and guidance - judi was also on hand regularly to offer support & guidance and was brilliant - big thanks to all the team and would recommend them highly - thanks to you all - all the best for the future guys πPositiveProfessionalism
5/5
Thankyou so much for making what is a stressful time go as smoothly as possible. Highly recommended Priory, the staff are so friendly and accommodating. Kept in touch all the way through and where at hand to reassure us and answer any questions we had.
5/5
Highly recommend, professional polite and friendly. Matt was so helpful and I didnβt have to chase anything, he made buying our first home a lot less stressful. 10/10PositiveResponsiveness, Professionalism
5/5
I'd highly recommend using Priory Estate Agents in Tunstall and wouldn't hesitate to use them again. From the outset they have been so friendly, helpful, professional and have gone above and beyond to help with the sale of my parents property. Thank you so much!
5/5
We used priory for our sale and to buy our new house, we mainly dealt with Matt who was brill, he was always friendly and went above and beyond for us to secure the house we wanted. whenever we called or asked a question they always came back to us the same day.PositiveProfessionalism
5/5
Can't thank Matt and Paula from the Tunstall Branch, and Pat from the Biddulph Branch enough for making our 3rd purchase and now rental management such an easy and pleasant transaction. We can highly recommend using this family run service for any purchase, sale or property management as they have kept us informed at every stage on each transaction, detailing all costs and services up front. Very friendly and polite whilst very professional throughout. We would recommend using Pat for any mortgage advice as he has now carried out various ones for us always finding us the best deal available and leaving us with minimal paperwork to complete. An absolute amazing team who I'm sure we will no doubt deal with again in the near future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Priory made the whole process of purchasing our new home very straight forward, with assertive and clear communication as well as transparent and regular updates. Tania was fantastic with the wholesome advice she offered us in order to help us be successful in our bid and kept us regularly updated throughout the purchasing process. Overall we found the whole service very efficient with no fluff!!PositiveResponsiveness, Professionalism
5/5
Being amateur landlords, we have dealt with the lettings side of Priory for ten years now. Over that time we have always felt content with the support we have received. We have had a number of tenants and the selection process appears to be sound. We have also had a change in personnel over time but are perfectly happy at present. The last few months have been difficult - understandably - but all seems be settling back down now.PositiveResponsiveness, Quality, Professionalism, Value
1/5
would avoid, matt called me and my partner liars after passing all the checks but having a misunderstanding about our employment, and would not allow my partner to log a complaint about the way heβs spoken to us, seems we are not the only ones also.
3/5
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1/5
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5/5
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3/5
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1/5
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3/5
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5/5
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5/5
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5/5
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4/5
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stoke-on-Trent has the most, with 144 reviews rated 4.4 out of 5, followed by Biddulph with 124.
The two Priory Property Services offices, by town:
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