Trusted Agent profile
★★★★★
205 reviews across 2 offices and 2 platforms
Prime Estates has two offices, all in Birmingham. Together they have 205 reviews on two platforms, rated 4.5 out of 5 overall.
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Prime Estates's two offices, most reviewed first. Each has its own page.
Showing 203 reviews on Google only. Show every review
5/5
GoogleA kind, friendly and professional team will guide you through every step of selling or buying. They kept me informed every step of the way and were always available to me answering every call and email promptly. They help and advise answering any questions or concerns you may have. A wonderful service from a dedicated team.
Sorry for the late reply. Thank you for the lovely review.
5/5
GoogleSteve is exceptional at what he does. Can’t recommend prime estates enough
Thanks Dylan it was a pleasure from everyone at Prime Estates Yardley Office
5/5
GoogleA very good experience when coming to sell my late parents' house, they found me buyer within about a week and the sale was completed with two weeks, couldn't have asked for more, well done Steve and all the team.
5/5
GoogleVery satisfied with the service we have received from Prime Estates. The team are friendly and very helpful and in general provide a good service. Before placing my house for sale with Prime Estates, I consulted three other Estate Agents but found Prime to be the most realistic on valuation as well as offering the most competitive rate. Very pleased I chose Prime Estates and would recommend. Thank you Bev, Harry and Bash
Sorry for not responding sooner. We didn’t receive the prompt. Lynne you were always a pleasure to deal with and created amusing funny moments between the stressful and on the edge moments.
5/5
GoogleVery nice staff working Always cooperative and serious
1/5
GoogleI had a terrible experience with all the staff. Dee was the best out of the trio. Steve and Pam are rude and lack any good customer service. Management does not have any control on the staff. Made my first experience in purchasing a property an awful experience. The deceitful behaviour from all staff, delayed the purchase for over 8 months. It came to a point in which I was happy to make a loss of over £2000 and leave the sale.
5/5
GoogleI would like to compliment the way Prime Estates dealt with the sale of my house, keep up the good work it was a pleasure dealing with you all.
Thank you Andy. You were a pleasure to help.
5/5
GoogleHighly professional, responsive, and knowledgeable about the real estate market. Harry made the buying process smooth and stress-free. I highly recommend their services for anyone in need of a reliable estate agent.
Thank you for your lovely review. Hope you are happy in your new amazing home.
5/5
GoogleI recently used Prime Estates in Castle Bromwich whilst selling my late parents house. I was so pleased with the service received with Harry Smith dealing with the viewings and keeping me updated with feedback and appointments; and Beverley …
Always a pleasure. Thank you for the lovely review
5/5
GoogleBeverley is by far the most knowledgeable valuer I’ve spoken to recently having obtained several valuations by competing estate agents. She has a professional, warm and friendly approach. Her history of the castle Bromwich area is remarkable.
Thank you so much. That’s a lovely review.
5/5
GoogleWe recently used Prime Estates Castle Bromwich. Special mentions for Harry Smith and Beverley Rooney. Harry helped with dealing with our viewings and offered helpful feedback. Beverley dealt with the sale process of our move. It's been a …
Thank you so much for the lovely review. You were a pleasure to liaise with.
4/5
GoogleRating only, no written review.
Could you elaborate on your review please ?
5/5
GoogleGreat service, went above and beyond to Sell my house and they did! Bev & Harry are very professional & easy to get along with and I highly recommend them Thank you 🙂 …
Thanks Lee for the lovely feedback. We finally got there. 😂 …
5/5
GoogleSubject: Endorsement for Prime Estates and Mr. Steve Southall I am delighted to express my satisfaction with the services provided by Prime Estates in the sale of my property. I extend my sincere appreciation to Mr. Steve Southall, who has proven to be an exemplary professional throughout the entire process. From the initial property valuation to the successful listing and marketing of my property, Mr. Southall exhibited a level of professionalism and courtesy that surpassed my expectations. His genuine and amiable demeanor made the entire experience remarkably positive. I wholeheartedly recommend Prime Estates to anyone considering selling their property, with a special emphasis on seeking the expertise of Mr. Steve Southall. His outstanding personality and dedication to ensuring a smooth and successful transaction make him an invaluable asset to the company. Best regards, Usman Ali
Thank you Mr Ali im glad our company and my approach exceeding your expectations!! thanks again very kind of you!
1/5
GoogleAbsolutely useless, dee couldn't find his arse with both his hands, compulsive liar
Nice to see your comment is both unprofessional and non-factual. 👍🏻 I would say this classes as a negative biased opinion rather than an actual helpful informative review …
5/5
GoogleHighly professional, responsive, and knowledgeable about the real estate market. Harry made the buying process smooth and stress-free. I highly recommend their services for anyone in need of a reliable estate agent.
Thank you for your lovely review. Hope you are happy in your new amazing home.
5/5
GoogleRating only, no written review.
Thank you for the five star review.
5/5
GoogleUsed prime estates to purchase a house. Steve and Dee were very professional throughout the whole process. Will recommend them to anyone looking to purchase a house now
Thank you for your review it was a pleasure!
1/5
GoogleRating only, no written review.
2years ago we replied to a lovely 5 star review review from yourself - You are more than welcome. Thank you so much for the lovely review. You have now edited your review 9 months ago to 1 star ??? Be nice to understand why you would do that ?
5/5
GoogleGreat service & support from a wonderful and proactive team! Highly recommend using Prime Estates again.
Thank you for the lovely review.
5/5
GoogleRating only, no written review.
Thank you for the 5 star review
1/5
GoogleStaff rude
Please elaborate as you are not listed in our system so please email castlebromwich@primeestatesuk.com to advise who? when? and a brief idea of the conversation so this can be investigated. Thank You.
1/5
GoogleDONT WASTE YOUR TIME AND MONEY. Lost £235 in solicitors searches due to these clueless moronic liars.
Wow. Please advise what property this is in connection to so we can verify it’s a true statement. Looking at your reviews all you do is post negative damning reports. Maybe you need to post some good reports instead of living up to your inspector miserable name.
5/5
GoogleExcellent customer service, such easy and pleasant staff the whole experience was quick and easy. Will definitely buy again from prime estates.
Thank you Faisal. Hope you’re happy with your new home. You were a pleasure to liaise with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Birmingham (254 Chester Road) has the most, with 118 reviews rated 4.5 out of 5, followed by Birmingham (167-169 Church Road) with 87.
The two Prime Estates offices, by town:
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