Trusted Agent profile

Prime Estates estate agents in Birmingham

4.5

★★★★★ Excellent

205 reviews across 2 offices and 2 platforms

Prime Estates has two offices, all in Birmingham. Together they have 205 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

203

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

2

Reviews on Facebook

All 2 offices

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Our offices

Prime Estates's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 203 reviews on Google only. Show every review

5/5

Google

Beverly, Julia and the team dealt with the sale of my house quickly , they kept me updated with every development and monitored the sale right through to completion, thank you I’d definitely recommend them

Scott · 18 December 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Hello Scott, Thank you so much for your kind review! ⭐ We’re delighted to hear that Beverly, Julia, and the team made the sale of your house smooth and kept you informed every step of the way. Your recommendation means a lot to us, and we’re thrilled we could help make the process a positive experience for you.

5/5

Google

I am very happy with the excellent service from Dee, Shabina and Steve. The whole process was made easy. Armed with excellent knowledge of the housing market and super negotiation skills, my house was sold within a matter days!! At all times they were very customer focused and professional. Many thanks to all of the team. If you are thinking of selling or buying a house I can highly recommend Prime Estates Yardley for making the process stress free. Many thanks.

Nettie · 11 December 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Nettie, Thank you so much for taking the time to leave such a fantastic review! ⭐ We’re delighted to hear that Dee, Shabina and Steve provided excellent service and made the whole process smooth and stress free for you. Their market knowledge, negotiation skills and customer-focused approach are something we’re very proud of, so it’s wonderful to see that reflected in your experience, especially achieving a sale within days! Thank you for your recommendation and kind words. It was a pleasure working with you, and we wish you all the very best in your next chapter.

5/5

Google

Faye at prime estates is phenomenal. She is so helpful and gives you her time and advice. She is an asset to the team! I will definitely be recommending this estate agent to family and friends because of my experience with Faye.

M · 4 December 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Thank you so much for your wonderful review! ⭐ We’re absolutely delighted to hear about your positive experience with Faye. She truly is a valued member of the Prime Estates team, and your kind words about her time, advice, and support mean a great deal to us. Thank you also for recommending us to your family and friends, we really appreciate your trust and support. We look forward to helping you again in the future!

5/5

Google

Rating only, no written review.

Jefry · 4 December 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Hello Jefry, Thank you so much for your 5-star review! ⭐ We’re thrilled to hear you had a great experience with us and truly appreciate your support. It means a lot to the team!

5/5

Google

What a great estate agents, cannot recommend them enough.Faye was brilliant (our little pocket rocket) couldn't praise her enough,nothing was any problem to her,kept us WELL informed throughout the whole process. If I was her boss I'd give her a raise.!!!! Thank you Prime estates for everything.

Robert · 25 November 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Robert, Thank you so much for your fantastic review! We’re over the moon to hear how happy you were with the service. Faye will be thrilled to know her hard work, constant updates and positive energy made such a difference to your experience. We’re incredibly proud to have her on the team. Your kind words and recommendation mean a great deal to all of us at Prime Estates. Thank you again, and we wish you all the very best moving forward! 🏡✨

5/5

Google

Faye was fantastic. Although she wasn’t my estate agent and was actually acting on behalf of another party in the chain linked to the sale of my property, she went above and beyond to keep everything moving as smoothly as possible. She maintained great communication with everyone involved and kept the process on track. Honestly, if it wasn’t for Faye’s effort and professionalism, I believe the sale would have taken much longer to complete. I’d highly recommend her as an agent, brilliant service!

Jay · 25 November 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Jay, Thank you so much for taking the time to share your experience! Even though Faye wasn’t your direct agent, it’s wonderful to hear how much her commitment, communication and determination helped keep your sale moving smoothly. She truly goes above and beyond for everyone involved in a transaction, and your kind words will mean a great deal to her. We’re delighted the process stayed on track and that her support made such a difference. Thank you for the recommendation, it’s greatly appreciated! Wishing you all the best moving forward.

5/5

Google

Currently settling in nicely to my new home, all thanks to Faye.. From the word go, she has gone above and beyond to see the process through. Making sure I viewed the house at the drop of a hat, to ensuring everything completed despite others dragging heels. Highly recommend Prime Estates, but most of all Faye..

Tim · 25 November 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Tim, Thank you so much for your wonderful review! We're thrilled to hear you’re settling in nicely to your new home, that’s exactly the outcome we always hope for. Faye will be over the moon to know how much her efforts meant to you. She takes great pride in acting quickly, keeping things moving, and supporting our buyers every step of the way. We truly appreciate your recommendation and are grateful you chose Prime Estates. Wishing you many happy years in your new home! 🏡✨

5/5

Google

Professional service from start to finish, any problems were solved, even when stress levels were high. All the staff were very helpful, but Faye deserves a special mention, we would certainly recommend them.

Anthony · 25 November 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Anthony, Thank you so much for your lovely review! We're really pleased to hear you received a professional service throughout and that our team could help ease the stressful moments along the way. Faye will be delighted to receive your special mention, she always goes the extra mile for our clients. We truly appreciate your recommendation and thank you for choosing Prime Estates. Wishing you all the very best moving forward!

5/5

Google

An excellent service from start to finish From the first viewing to completion, the team at Prime estate especially Faye, were professional, proactive, and friendly. They kept me updated at every stage, responded quickly to any queries, and went above and beyond to make the process as smooth as possible. I felt confident they had my best interests at heart and would highly recommend this estate agents for anyone buying or selling in the future. Thanks again for all of your help.

Gary · 25 November 2025 · Prime Estates Birmingham (167-169 Church Road)

Agent replied · 25 December 2025

Hello Gary, Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience from first viewing through to completion. Faye and the whole Prime Estates team take great pride in being proactive, supportive and always keeping our clients fully updated, so it’s wonderful to know this made a real difference for you. We’re thrilled that you felt confident and well looked after throughout the process. Your recommendation truly means a lot to us. Thank you again, and we wish you all the very best in your new home! 🏡✨

5/5

Google

I recently purchased my new home through Prime Estates, and I couldn’t be happier with the experience! From start to finish, the team was professional, responsive, and genuinely cared about finding the right property for me. A special shoutout to Bash, who went above and beyond throughout the entire process, always available to answer questions, kept me updated at every stage, and made everything run smoothly. Buying a house can be stressful, but Bash and the Prime Estate team made it feel effortless. I’d highly recommend Prime Estates to anyone looking to buy or sell, truly a five-star service!

Nabeel · 25 November 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you so much for the lovely review. So glad you were happy with our service.

5/5

Google

Purchased a property through here and Bev was so supportive. We had a couple small outstanding pieces post completion and Bev still supported us, despite completion finishing weeks ago. Any questions we had were responded to quickly, and Bev was down to earth and simplified things for our understanding, putting us at ease. She also regularly chased throughout the process, meaning we completed to original timeline. Such a pleasure buying through here. Highly recommend!

Laura · 25 November 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you Laura for the lovely review. Always here to help. We got there in the end. You were an absolute pleasure too.

5/5

Google

Great service and communication from start to finish.

Jim · 26 October 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you. Hope you are happy in your new home

5/5

Google

I have used prime Estates twice, absolutely brilliant very informative kept us in the loop all the time, a very personal service. Thankyou Bev and the team.

David · 26 October 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you David. Good luck in your new home.

5/5

Google

Great guys at prime bought a house in shard end transaction was made so simple and after care been exceptional! Will defo use again! Thanks guys

Paul · 26 September 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you Paul for the great review. Always a pleasure.

5/5

Google

Brilliant service all round from the whole team at PE - Highly recommend, so glad we chose them. Nothing too much trouble and they always answer the phone. Specials to Bev & Julia thank you!

Darren · 26 September 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you for your review as we all know word of mouth is the best advert. Hope you’re settled in your new home. 🏠 …

5/5

Google

Faye has been amazing. Faye has been so helpful with the sale of our house after listing with another agent and not getting viewings or selling. Faye has answered our questions and guided us through the process of selling the house. She discussed everything kept in touch with us nothing was too much trouble for Faye. I would recommend 100%

Karen · 25 September 2025 · Prime Estates Birmingham (167-169 Church Road)

5/5

Google

Outstanding experience from start to finish. Our main contact was with Faye who was professional and very knowledgeable; she made the entire process straightforward and was always available to give advice during what was a long selling process, no fault of Primes I should add. Highly recommended

Eric · 11 September 2025 · Prime Estates Birmingham (167-169 Church Road)

5/5

Google

Top rate service From start to finish the team were really helpful, great communication and helped and advised every step of the process Thank you

Stephen · 3 September 2025 · Prime Estates Birmingham (167-169 Church Road)

5/5

Google

Bought our first home with prime estates , we was shown around the property by Steve who has been amazing through out the whole process , he was always happy to help and provide me with any updates throughout , the whole process from start to completion has ran so smoothly and stress free ! Thank you so much to Steve !

H · 2 September 2025 · Prime Estates Birmingham (167-169 Church Road)

5/5

Google

Best in the buisness, Bash has guided me through the whole process, making my life easier, would 100% recommend

Hisnain · 27 August 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you Hisnain. Always a pleasure never a chore.

5/5

Google

Always very helpful, with a smile on his face, Bash is the only estate agent i would recommend, keep you the amazing work!!

Danish · 27 August 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 25 December 2025

Thank you Danish for the lovely review and for so highly recommending Bash

5/5

Google

Recently used Prime Estates to sell a property. The whole experience was very smooth and swift. Well done to Bash and the team, highly professional and diligent. Sorted everything out for me without me having to stress. From the viewings to the paperwork, very efficient and organised. Always kept me up to date regarding anything I needed to made aware of. Even whilst being on leave, Bash was still updating me on any progress. Turned the sale around much quicker than I anticipated. Well done and thank you. Looking forward to work with you guys again!

Talha · 17 August 2025 · Prime Estates Birmingham (254 Chester Road)

Agent replied · 17 April 2026

Thank you so much for taking the time to leave a review. And thank you for acknowledging our commitment pushing above and beyond to achieve your ultimate goal.

5/5

Google

Can’t speak highly enough of the excellent service I had from Faye and Dee at prime estates , Faye visited my dads property and gave us a realistic valuation in order for a quick sale , she was very professional and definitely knows her trade The house was sold on the first viewing and we were kept updated at every stage and there was no hesitation to help chase when needed towards the end when Dee took over , I was confident he would leave no stone unturned to help us get a quick completion Would definitely recommend and would like to thank them for a great informative service Will definitely use to sell our house.

Sonia · 16 August 2025 · Prime Estates Birmingham (167-169 Church Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Prime Estates

Which Prime Estates office has the most reviews?

Birmingham (254 Chester Road) has the most, with 118 reviews rated 4.5 out of 5, followed by Birmingham (167-169 Church Road) with 87.

Where are the Prime Estates offices?

The two Prime Estates offices, by town:

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